123DJ.com / Mini Max Electronics’s earns a 3.4-star rating from 25 reviews, showing that the majority of audio equipment shoppers are somewhat satisfied with their purchases.
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big headache
123dj.com is headache don't order anything if you dont want to have nightmare. I order numark djio on 11/07-09 and they send maya 44 after 2 week. I sent maya 44 back on I call every week to get my money back is almost 2 months after and I still haven't got my money I call 10 times and they always say "don't worry we credit back to your card" and never happens. I don't know what to do next may by loose my money
I hope this help to you before order don't make the same mistake. Yes they charge on my credit car right away but never back
The complaint has been investigated and resolved to the customer’s satisfaction.
return products
Be aware ...I bought some audio supplies for 427$ and after a week they call that the item that I need is not available and you should wait so I waited and then after 2weeks they said that still they need more time and some of the products they already shipped with out my authorization because I asked the manager to not send the products if any of item is not available I return the products and have not received my money yet the order was placed in 7/14/2009 and today is October the first so ...be quite careful when dealing with the company,
The complaint has been investigated and resolved to the customer’s satisfaction.
shady crew
Beware of 123dj.com... I cancelled an order because the shipping to florence, s. C. Was $225 or more and I found an alternative option that was only $70 shipping from a location even further away. 3 days before it was shipped I called by phone. The person on the phone was rude and said if he couldn't stop the order thru the warehouse (Implying it was at another location) when it arrives just sign refussed and return it. I told him it was the shipping price I had a problem with and he said o. K. And repeated "sir, just refuse it". So I said, "what about the shipping charges? Then the idiot said,"you'll have to pay for that!"then I said,"well why don't you just stop the order?"... Let's shorten this by saying it was clear he was trained to force the shipping charge on me because later I contacted jay at the shipping company (A third party) and was told that was extremely high what I was being charged... Obviously they were making a profit from the shipping!... This made me upset. I had a sence the guy on the phone was intentionally going to make sure my order was not stopped in time... So then I followed up immediately by email and repeated for them to stop the order... Then I called 3 days later and neil (Said he was the manager) said it was shipped at 2pm and appologized and acknowledged it was their error and there was plenty of time and opportunity to stop the order. Neil said he wanted to find out who was working friday evening because the warehouse (That turned out to be downstairs), was never notified... The email was never read (So neil told me)... Let's shorten this again... Neil lead me on that he would talk to the owner about a goodwill gesture in the form of a store credit... Let's shorten this even more... Neil never even called me again and one guy even hung up on me when I called and said neil was working on a goodwill gesture for an error that occured... These people are shady in my dealings with them... And to top it all off a power conditioner that I got in the order worked for 30 minutes... No company is perfect but if they lie and conspire against their customers you need to beware!... I went on to spend several thousand dollars thru 2 other online companies and they could have made much more than they ripped me off for because if they would have been decent about it, I would have ordered differently around their shipping terms to make it work for me but the quick profit is obviously more important... I hope neil chokes on his shipping profit and shady tactics... And if he truely did speak to the owner and he was a party of the stall and b. S. They put me thru I hope it shows on there end of the year bottom line year after year... I'll spread the word in my area along with all my band members... If you feel the same... Copy and paste and add your experiance... Don't trust 123dj.com
The complaint has been investigated and resolved to the customer’s satisfaction.
poor service
I placed and order on 123DJ.com on February 3, 2007. It is now February 14, 2007 and I have not recieved a shipping confirmation or anything. They took my money but won't return my emails! I have contacted them by phone and they just keep giving me the run around. They tell me that the order will be processed tomorrow and I will recieve a tracking number within 24 hours. It's been 4 days since then. Fortunately I live about 2 1-2 hours from Chicago so if I don't recieve my merchandise by the weekend I will be taking a trip down there to get the merchandise that I ordered and give Mr. Neil a piece of my mind. He will be compensating me for my time also.
The complaint has been investigated and resolved to the customer’s satisfaction.
Same as Rick I placed my order, after received a order confirmation and a order number I awaited shipping notice and nothing! so I emailed the email address which is on their web site and "nothing" I can't find out the status on my order. I am becomeing somewhat upset with them My order was placed on March 22/ 2010 and after seven working days I normally hear something on shipping. Is this site a rip-off site?
So how did it all turn out?
beware of 123dj.com
What a nightmare it was dealing with this company! Please do your research people, because this company is not worth the hassle! I placed an order for a whole new outfit of dj equipment. This included the speakers, speaker stands, speaker bags, 2 cd players, mixer, amp, wireless mic, cords, and coffin. You name it, I bought it. What a mistake! One of the cd...
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123DJ.com / Mini Max Electronics Contacts
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123DJ.com / Mini Max Electronics phone numbers+1 (800) 856-8397+1 (800) 856-8397Click up if you have successfully reached 123DJ.com / Mini Max Electronics by calling +1 (800) 856-8397 phone number 0 0 users reported that they have successfully reached 123DJ.com / Mini Max Electronics by calling +1 (800) 856-8397 phone number Click down if you have unsuccessfully reached 123DJ.com / Mini Max Electronics by calling +1 (800) 856-8397 phone number 0 0 users reported that they have UNsuccessfully reached 123DJ.com / Mini Max Electronics by calling +1 (800) 856-8397 phone numberCustomer Service+1 (866) 895-3500+1 (866) 895-3500Click up if you have successfully reached 123DJ.com / Mini Max Electronics by calling +1 (866) 895-3500 phone number 0 0 users reported that they have successfully reached 123DJ.com / Mini Max Electronics by calling +1 (866) 895-3500 phone number Click down if you have unsuccessfully reached 123DJ.com / Mini Max Electronics by calling +1 (866) 895-3500 phone number 0 0 users reported that they have UNsuccessfully reached 123DJ.com / Mini Max Electronics by calling +1 (866) 895-3500 phone numberSpanish Language+1 (312) 907-9568+1 (312) 907-9568Click up if you have successfully reached 123DJ.com / Mini Max Electronics by calling +1 (312) 907-9568 phone number 0 0 users reported that they have successfully reached 123DJ.com / Mini Max Electronics by calling +1 (312) 907-9568 phone number Click down if you have unsuccessfully reached 123DJ.com / Mini Max Electronics by calling +1 (312) 907-9568 phone number 0 0 users reported that they have UNsuccessfully reached 123DJ.com / Mini Max Electronics by calling +1 (312) 907-9568 phone numberInternational+1 (800) 856-8397+1 (800) 856-8397Click up if you have successfully reached 123DJ.com / Mini Max Electronics by calling +1 (800) 856-8397 phone number 0 0 users reported that they have successfully reached 123DJ.com / Mini Max Electronics by calling +1 (800) 856-8397 phone number Click down if you have unsuccessfully reached 123DJ.com / Mini Max Electronics by calling +1 (800) 856-8397 phone number 0 0 users reported that they have UNsuccessfully reached 123DJ.com / Mini Max Electronics by calling +1 (800) 856-8397 phone number
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123DJ.com / Mini Max Electronics emailskathy@123dj.com98%Confidence score: 98%info@123dj.com87%Confidence score: 87%supportmail@123dj.com75%Confidence score: 75%support
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123DJ.com / Mini Max Electronics address2201 S. Union St., Chicago, Illinois, 60616, United States
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123DJ.com / Mini Max Electronics social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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