1xBet’s earns a 4.5-star rating from 1323 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Replied
Deposit
My self made 2 deposits two days ago and was informed that all of them have been rejected, but the money was credited to my bank account 1x bet account. Although I informed the customer service officers from yesterday, they did not take it into consideration. I informed ganeshan, jehan, dilani, prasadi, and they did not provide fair service to me and my money has not been given yet.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way
Best regards,
The 1xBet Team
Replied
Deposit service...they took my 3000 Rs
I deposited 3000 Rs on 26 August 2023 in 1xbet. The amount has been deducted and I have shared multiple times the UTR number of transaction and the pdf of my bank statement. But after almost 1 month the amount still not deposited.
UTR : 0811OP3123526106
Date : 26 August 2023
Time : 12:05 PM
Mode : NEFT
Receiver's name : Mr. Solanki Prakash Bhai
Receiver's Bank : IndusInd Bank
Amount : 3000
This amount still did not deposit in my 1xbet account. I am still waiting to be deposit this in my account or refund via bank.
Desired outcome: Refund My 3000 Rs to my UPI prsant.[protected]@dbs
Not resolved...the amount still not received
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way
All the best,
The 1xBet Team
Replied
Deposit delays
So last night I made a deposit of 300 to 1XBET via epay deposit but it was rejected but deduct on my account and I really needed to bet at the time I deposited.. This is the second time it's happening this week kindly fix it even for future reference.
My e mail address is [protected]@gmail.com
I made the deposit on 19/9/2023 at 10.51 PM
My 1XBET account ID is [protected]
Desired outcome: Kindly credit my account with the deposit I made
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way
All the best,
The 1xBet Team
Replied
Wrong result
id number: [protected]
bet number [protected]
i bet on player 2 in 2nd set player 1 refuse to play i also watching live streaming but 1xbet give wrong result and make my bet as lose offical result link
result linik below
https://m.aiscore.com/tennis/match-alicia-smith-yuna-ohashi/527rnuwgm1wb4qe
https://betsapi.com/r/7226377/Alicia-Smith-vs-Yuna-Ohashi
i attched picture also offical site link
Desired outcome: please refund my money
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way
All the best,
The 1xBet Team
Replied
1xbet blocked my account
I deposited money and started betting, then I discovered that I could not withdraw. After that, they asked me to contact the security office via email to verify the account. After two weeks of talking to them, they asked for all proof of deposit, passport, screenshots and personal photos. Then after that he asks to close your account and you are...
Read full review of 1xBet
Replied
My account is blocked
first of all, hello 1xbet family, I have been playing games on your site for years, but I will share it with everyone here and everywhere on social media platforms. First of all, I would like to point out that the problem I experienced was that my 1xbet account was blocked unexpectedly, a long process was required for document verification, and of course...
Replied
Documents send to security for 3 days but no answer
hello, 3 days ago I sent my documents to 1xbet security (2 screenshoots of my jeton wallet account with personal information and proof of the transfer of my jeton wallet account to 1xbet and my passport) but still no response despite having contacted them several times and at best I only receive an acciuse reception su 1xbet customer service from...
Replied
Amount withdrawn from 1xbet but yet not received in account
I had made a withdrawal on 8th of September which amounted of 25k and it showed successful from 1xbet but it never received my bank account. The transaction photo shared by the 1xbet bet was non traceable. When after continuous follow up with 1xbet reps, all kept giving different and vague answers. I am at such a stage where in I am in dire need of money. Please trace back the funds and get it back in my account. We expect better from 1xbet.
Desired outcome: Please get my amount credited in my bet account or my bank account
Hello there,
Is there any justice available. My 25k is still stuck and they are stating that is is credited but I have shared all the documents which says it haven't. What can I do in this case?
Are you guys just waiting for it to be resolved due to inactivity?
I have clearly not received my funds. Is there someone to overlook their process?
Can you believe that after a month's followup, what revert do I get from the info team? Please check the screenshot. They are working as brainless chickens and utterly illiterate and rude people.
To bring to your attention, I have shared my account statement multiple times, I have not received the amount. If you have successfully shared it as you are stating then kindly share the proof or else I will file a legal law suit about the same as the amount is 25k.
Pathetic services.
Still no update, I am really losing out on the hopefulness and the fairness in this process
Still expecting the funds, kindly help
This is to inform you guys that I have not received my amount still and what emails the 1xbet info team and public relations team have been sending to me is that the concerned team is looking into it.
I want to escalate this case to the higher authorities and Cyprus dignatories as well so that they can recorrect such cases.
It's highly concerning. Caution before something goes wrong.
The 1xbet team is still asking me for documents inspite sharing everything. They should clearly ask the operator which is stating that funds are transferred because they are lying. It's almost been more than 2 weeks and no resolution. 25k is a huge amount and you cannot just scam a person like this.
There is still no update, they are just asking me to send screenshots and documents wherein I have shared my bank statement clearly and I haven't received the funds, it's a clear thing that the operator has received the funds back and 1xbet should ask the operator for their bank statement as I have clearly not received 25k in my account.
Kindly help and make people realise that genuinely 1xbet is helpful and unbiased platform
It will be like a second life to me honestly
I will literally be very happy if 1x bet releases my funds on priority as this is a simple open and shut case wherein I haven't received the funds
Still no revert. A person in this way keeps on losing money, really really not happening in my favour.
Is there anyone to scrutinize it properly?
Can some higher authority intervene and get this matter resolved as the 1xbet team is clearly ghosting this issue
I need the funds tomorrow anyhow which is Monday or else I will be committing suicide and the blame will be in 1xbet, I will officially write a letter and blame because I can't take it anymore!
This is really not done, absolutely gives me a feeling of being scammed, you keep on putting money to recover and you win sometimes & this happens.
Can someone's death due to their system can make them be proactive and not do fraud?
I can definitely be a victim to it!
Dear Team,
I am expecting you guys to resolve it asap as I am living in the edge.
It's been a week and I have been sharing my updated bank statement as well everytime.
It is but obvious that the amount is reversed to the sender but I don't know where the issue lies.
Please get the amount refunded before it's too late. Try and understand at what state I am in.
Please help.
Even now speaking to the representatives, they are saying to share updated bank statement and they shall check, I mean it is just obvious they are buying time so that I should get idle about it and they shall resolve it due to inactivity.
How will the new customers trust you?
I have shared the required details asked by you on email. Please help me with the resolution faster, maybe the fastest till date as I am in dire need of funds.
A humble humble request
It is really sickening to wait for your own funds like this
I have lost a lot of money and I need this amount genuinely. One of the representative tells that you will receive in 1 hr, some say that accounts department is still checking, it's already been a week now. I am at such a stage where in if I don't receive the funds, I can die as my liabilities are high.
Please help me get the funds
It took too long but I did receive the funds eventually after a year approx. An advice, money if not available at the right time, is useless. So seriously reduce your TAT on resolutions.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way
All the best,
The 1xBet Team
Replied
Deposit issue & service
Greetings
I've done a deposit on 14 /09/2023 , in my onexbet.in around 2.00 am .
And as per they mentioned in deposit says " 3 mins or sometimes delayed for 15 minutes!
But I patiently waited and later emailed them with screenshots and all the necessary and they replied saying 48 hours
In chat they They are just asking to request a call back from support team " which I did ..
Actually they never call back at all ...
Due to their delay, I couldn't place bets on the matches I've predicted ( the won as I expected) unfortunately these onexbet didn't processed my deposit.
Their payment page it was crashed yday 13/09/2023
This is not the first bad experience
They got good sports section hence I m hanging around, but theirr services team is worst ..
So unpredictable time they give and very very unprofessional.
Desired outcome: Deposit to fixed soon and expect an apology from their support team for their rude response
I've added you the above email in the CC of the on going issue .
No suprise that you guys didn't respond at all ..!
This whole 1xbet support system is pathetic and careless and more very UNFAIR in major aspects
It's time ,
Rather just moving to another website and taking caring of self,
I'll create and ensure of making a big moment in social media platforms- letting people get aware of the unpleasant STORIES of 1XBET in a single platform to display.
Then at least you'll understand , the value of customer support and being fair to their resources.
Hello
More information!?, kindly be specific of what more information needed !?
And also they email you given, couple of months ago there was an serious issue , no one responded from it! , felt pathetic .
Again drawing there !
Kindly connect to relevant department , you are accurate n stable to understand & resolve.
Cheers.
Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation
All the best,
The 1xBet Team
Replied
Deposit problem
I have made two deposit and both are still pending. For the frist one i did not get any notification but for the second one the notification was, deposit request rejected. 1st transaction id is EB520162724 and second is [protected]. The first one was from Bank to easypaisa and the second was from Bank to bank. I uave sent all the details in chat but they said to wait.
Desired outcome: I want my deposits back in my 1xbet account
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation
All the best,
The 1xBet Team
Replied
1xbet blocked my account
Hello, I would like to talk about the problem I have with you as the 1xbet family, I live in Turkey and I play because I love your site. but I had a problem like this, I made a withdrawal request, I already invest from my own account while investing, otherwise the investment does not pass and the amount I deposit is 35 thousand TL and the amount I earn i...
Read full review of 1xBet
Replied
Deposit not processing
I deposit 500৳ at 5 September 2023,04.48pm from a merchant pay by Nagad and again deposit 700৳ at 7september 4.47pm from a agent by Nagad.but my deposit amount not add in my 1x-bet account.I contact the customer helpline and mailed, but nothing change and they not reply me in mail.almost 4days gone.
Here is information
For case 01
ID number: [protected]
Transaction ID: 725NW2J1
Client number: [protected]
Agent name : Sarkar Fashion
Time : 4.48 pm
Date: 5 September 2023
Amount:500
For case 02
ID number : [protected]
Transaction ID: 725TSBUY
Client number: [protected]
Agent number : [protected]
Time: 04.47pm
Date: 7september 2023
Amount :700
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way
All the best,
The 1xBet Team
Replied
Deposit problem.
তারপর আমি পারো ৫০০ টাকা ডিপোজিট করি কারন আমি ভিতরে ডিপোজিট অপশনে পেইড করতে আসলে ওখানে দেখায় ১৫শ টাকার নিচে হবে না ডিপোজিট করি আমি গত 55 সেপ্টেম্বর চারটে সতেরো এম এর দিকে আমি নেক্সাস পে থেকে প্রথমথেকে আমি আপনাদের কর্তৃপক্ষ নিকট আমি এসএমএস করলে তারা কোন রিপ্লাই দেয়নি সেভাবে আছে এখন যদি আমার পনেরশো টাকাটা যদি ডিপোজিট হতো তাহলে খুব ভালো হতো এখন আমি টাইপ করে...
Replied
I have not received my withdrawal
I lost many amounts of money on the company's website, and it was initially organized by them until I started to compensate some amounts by gambling, and when I started making a withdrawal of Funds, they deducted the amount from my account on their site and at the same time they did not transfer the amount to my wallet on Vodafone Cash, I sent many messages to their support team, but all in vain, they literally robbed me،
this was at: 4 Sep, 2023, at 8:30 PM
the amount was 13500 EGP,
attached screenshot from latest transactions over my vodafone cash wallet and as you can see there is no operation with this value!
Also I included screenshot from my account on 1Xbet which contains Their false notice that the amount was successfully transferred to my account.
i can see now, that most 1XBet complaints here are not resolved for real,
it's just resolved according to user inactivity!
i still didn't get my money!
i can see that 1Xbet became a monster,
they don't care about the customers anymore!
the customers who made them rich from the start,
well, soon or later 1Xbet will lose its credibility with customers and say bye bye to the gambling markets
Nothing changed yet!
the operator just asked me to recontact the company if i didn't get my withdrawal in 7 days!
what a fast solution lol
i did sent you mail but no response yet!
and by the way the sum was 13500 not 135000, i typed extra zero in number by mistake
the issue is fixed, thx a lot 1XBet, 1XBet is very honest company, i just got the funds now in my vodafone cash wallet account
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way
All the best,
The 1xBet Team
Replied
1xbet simply stole my money by playing mind games
My 1xbet Id is [protected]. I'm using 1xbet for small amount there is no problem...so I have trusted the 1xbet but when I reached 150krs or 100k rupees they blocked the money saying you cannot withdraw money please contact security department. So I contacted them they asked the for e-adhar. I have send them e-adhar after 10 days they replied we are sorry...
Replied
Withraw not credit in my bank account
Hello Dear Sir More Than Month This Transfer not credit to my bank account I am also provide Bank Statement but all any help from You side Please check and help to credit my funds Agent give UTR not trace its Fake bank denied to credit So please check agent bank full stetement and resolve my issue I am _your old client also 1 crore Rs transation here This First time froud so please check and resolve
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation
All the best,
The 1xBet Team
Replied
Withdrawal problem continuing after they stalled my last complaint out
This was the last post: "Both times I have win out big they have prolonged my withdrawal as much as they can. The first time I was playing while waiting and ended up losing it all back. Then my verification came through. Second time, which is now, they have requested extra documentations and keeps claiming mine are invalid, 70 emails back and forth and...
Read full review of 1xBet
Replied
My deposit problem
Dear, sir I lost many tk in this site. I want to play game again but its a big problem for me. Please help me for return this money🙏
I deposit 500tk in my account but its not add in my gaming account 😭
My gameing id-[protected]
My number -[protected]
Date & time -[protected]
1.32am
Amount-500tk
Bikash agent-[protected]
Tran number :ahv7uo9el3
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way
All the best,
The 1xBet Team
Operators Not give my deposit money.
Replied
Account block
Hello, Myself Waqas Mohd Aslam Momin living and working in Saudi Arabia, basically I am Indian citizen. I have account in 1xbet platform from long time, my account ID [protected] here I made allover loss of around 23000$, so on 1st of September 2023 I was little upset on 1xbet service provider, I send a online chat message throw application to 1xbet...
Read full review of 1xBet
Replied
Deposit amount of Rs. 500 not credited to 1x bet gaming account
I have deposited Rs. 500 through IMPS transfer (screenshot attached). But it has not been credited and it has crossed 4 hours. 1x bet customer service executive is asking about the UTR no. As this was an intra bank transfer i.e. federal bank to federal bank (bank account statement attached), so no UTR is generated. But they still taking much time and telling me to wait and wait
Please check the attachments.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way
All the best,
The 1xBet Team
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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1xBet social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024
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