1xBet’s earns a 4.5-star rating from 1323 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Bangladeshi customer service 1xbet for allegations of irregularities, corruption, embezzlement of customers' deposit money
It's been 8 days since I made a NAGAD FAST DEPOSIT request. But the Deposit is still pending. To give my deposit money or refund I have emailed all 1xbet transaction/info address even online chat and support center for last 6 days requesting my deposit details but till date no solution! 1xbet Bangladeshi employees is dishonest & irregularities!
Here i attached my Deposit info..are given below :
Player id : [protected]
Fast Nagad Payment method
Customer wallet : [protected]
Deposit ammount : 600 TK
Transaction ID: 71UCKAQL
Transaction date: 23 April 2023. Time: 11:07PM
This complaint has been resolved automatically due to user's inactivity.
My deposit has not arrived in a month and a half
لقد قمت بإيداع مبلغ كبير قدره 24469 في 1Xbet عندما أنشأت الحساب. لأكثر من شهر ونصف ، لم يصل الوديعة. لقد تحدثت مع الإدارة المعنية ، وطلبوا مني مقطع فيديو لعملية النقل ولقطة شاشة. شاشة وكشف حساب من البنك وكشف من المحفظة وأرسلت كل هذا .. واستمر المماطلة والمماطلة وقالوا لي. يوميا هم يعملون على حل ولكن المشكلة رغم أن لديهم كل أدلة التحويل ! إذا كان هذا احتيال أخبرني حتى أتمكن من تقديم بلاغ إلى وزارة الداخلية المصرية وإعلان مروج لتوعية الناس ، لذلك لا بد لي من إجراء حوار معهم لإكمال الإيداع في حسابي! لان هذه كمية كبيرة لمدة شهر ونصف ولم تحل المشكلة !
Desired outcome: لم يتم حل المشكله ولا فائده من حديثي الا سوي رساله منسوخة ''نحن نعمل على حل المشكله "My mail,[protected]@gmail.comId,[protected]
Where is the mail to which I will send this data, because you sent a site that I searched for and it was not found
The deposit did not arrive in my account, and it took a long time, a month and a half ago, and the oath is useless from my conversation with him
Hello, I want to talk to you about a financial problem because the department did not care and solve the problem I made a large deposit of 24469 when I created the account, for more than a month and a half and it did not arrive, and I spoke with the concerned department, and they asked me for a video of the transfer, a screenshot, and an account statement paper from the bank, as well as a statement from the wallet, and the procrastination and procrastination continued, and they tell me daily that they are working on a solution The problem though is that they have all the conversion guides! If this is fraud, tell me so that I file a report with the Egyptian Ministry of Interior and a promoted advertisement to make people aware, so you have to have a dialogue with them, to complete the deposit in my account! Because this is a large amount, a month and a half and the problem has not been solved!
my mail is,..
[protected]@gmail.com
My account number is
[protected]
Desired outcome: The concerned department has been procrastinating and has not solved the problem for a month and a half, even though it has all the requirements it asked for. I will take legal action if the problem is not resolved
Where is the mail to which I will send this data, because you sent a site that I searched for and it was not found
قمت بعمل ايداع بقيمه 24469 جنيها ، وحتي الان الايداع لم يصل ، وتواصلت مع القسم المختص لمده اكثر من شهر ويوميا يتم اخباري بان المشكله تحت المعالجه ولا جدوي من حديثي معهم رغم ارسالي لهم كل المتطلبات الخاصه من كشف حساب ورقي مختوم ، لكشف حساب من المحفظه ، لفيديو مع دعم المحفظه يوضح التفاصيل ، ولا جدوي حتي الان ، اريد اتمام الايداع حتي لا اتخذ اجراء قانوني
ساقوم بعمل محضر في وزاره الداخليه المصريه واعلان ترويجي ضد هذا الاحتيال ، لي اكثر من شهر ونصف الايداع لم يصل وبقيمه كبيره 24469 وتحدثت مع القسم المختص ولم يصل الايداع حتي الآن وكل يوم يخبروني بانهم يعملون علي حل المشكله !
وهذا هو البريد الالكتروني المرتبط بالحساب
mohamedhussien3894631@gmail.com
وهذا رقم الحساب
[protected]
اريد اتمام الايداع في حسابي !
Withdrawal not received even after 25 days
Hy
I already file a complaint 10days ago but still no resolution have been provided by 1xbet so i am requesting again to solve my withdrawal issue
I placed two withdrawal requests on 5th of April 2023 at 6:02 AM and10:32PM of amount 40,000₹ each, I received one withdrawal on same day but the other one still not received, on the next day i received a message that the withdrawal has been sent but I don't receive my withdrawal so I write a mail to customer service and till now they only replied that they are checking and still after 20 days my issue remains unsolved
I am attaching the screenshot of my bank statement that i have only received 1 withdrawal of 40,000₹ and other withdrawal is still not received to my bank account. Id ([protected])
Withdrawal Request No - [protected]
This complaint has been resolved automatically due to user's inactivity.
Deposit rejected even though payment was successful
Hello, I’ve made a deposit of 10000Tk but my deposit was rejected even though the amount has been deducted from my wallet account.
1. Player id: [protected]
2. Transaction ID: ADU9090U2X
3. Client no: [protected]
4. Agent number: [protected]
5. Time: 11.57 AM
6. Date: 30/04/2023
7. Amount: 10000.00tk
Desired outcome: Successful addition in my account
This complaint has been resolved automatically due to user's inactivity.
Deposit issue 3 times
Hello i faced this issue 3 times and not solved till now i sent many mail and no one help me
You can find transactions info:
1xbet account: [protected]
My Name : Saeed Mohamed Ashraf
Transaction1: 1000EGP ( using instapay)
[protected]@instapay
to
[protected]@instapay
28/4/2023 - 7:41 pm
Amount: 1000 EGP
Transaction2: 200EGP. (Using insta pay)
[protected]@instapay
to
[protected]@instapay
23/04/2023 7:08 AM
Transaction 3 : 300 EGP ( using Vodafone cash)
My transaction
from : [protected]
To: [protected]
29/4/2023 10:16 pm
This complaint has been resolved automatically due to user's inactivity.
Withdraw problem
Hello ,my id is [protected].i requested withdrawl of 140000won on 23.04.2023 at 23:12pm.my request is approved at the same time (at23:13pm).But i still have not received that money ,and my request approvel is still shown on my withdraw request.its already a week. why i dont get any response from operator ?is it scam or technical fault?i hope my complaint will be resolved by 1xbet team.thank you .
This complaint has been resolved automatically due to user's inactivity.
Bonus money deducted
Today is 28april and over 100$ was deducted from my account,[protected].
When i asked, they said i had some type of connection with guy whose name is in screenshot and i dont even know if they have right to send me their maybe customer's name, they told me i violated 1acc per ip rule, which i never did for 1years of playing on 1xbet daily, never ever. I go to gym and use public transport, which comes with public wifi networks, maybe some other guy used network too, i mean everyone do use gym and public wifis, so maybe they thought i was some type of person who is connected to multi accounts and deducted my money from my account which is so not right, i can never use any bonus on 1xbet from now on, which is joke from the multimillionaire bookie.
Desired outcome: Get deducted money back and give me access to bonuses.
This complaint has been resolved automatically due to user's inactivity.
1xbet
Block apeal problem , if you lose you are a good costumer and if you win you are a bad costumer , i picked 11football games from my country and put 30 usd on them and they won 3813 usd and when i tried to withdrawal the blocked me and asking for stuff that i didn't use like e-wallet wich i never used ,I've used only crypto, ig this is the way to scam people asking for unnecessary information and documents and reply late ( once every 3 days)
Desired outcome: I want to get my winnings
Id [protected]
Blocking apeal
Still not resolved
I Won 11 games and then when i tried to withdraw 1xbet blocked me and replying to me once every 3 days , while the process could be faster ,
This happened in 14/04/2023
This complaint has been resolved automatically due to user's inactivity.
Deposit problem
Hello
I usually Deposit my account using "Fast Nagad" service as because it is automatic and Instant.But today when I made my deposit using this method my balance was deducted from my account but I didnt got my deposit.So I contacted with support and sent emails.But no response from any one of them.Now I am seeing the FAST Nagad option is removed from deposit page.If it isnt resolved today then I have to contact with Payment customer care and make a dispute for this payment
Here are my details:
Gaming ID: [protected]
Nagad Number used to deposit: "It will be given after response from 1xbet"
Fast Nagad Merchant Name: Hyatt Trading
Amount: 2000 BDT
Transaction ID: 71UMSTOH
Date and time: 17/4/2023 at 6:32 PM
Proof of Payment
Desired outcome: Give deposit on my account ASAP.
Contacted via Chat support of 1xbet and payment system company by myself.
Casino technical problems winnings not received
I am writing to report an issue that I encountered while playing Lighting Baccarat on your casino platform on 26-04-2023. When I tried to place a bet, I received a message saying that my bet was not accepted at that moment. However, I won the round and was not given my winnings. Additionally, the amount that I had bet was deducted from my wallet balance.
I immediately contacted the casino live support team to report this problem. After investigating my account, they found some irregularities and created a ticket with the number SD-3052971 to resolve the issue. Although they informed me that the issue had been resolved, I have still not received my winnings.
My 1xbet gaming id- [protected]
Problems issue Date- 26-04-2023
Time -5:57pm-6:05pm.
I also share you some screenshots from my end.
Desired outcome: I would appreciate it if you could look into this matter and help me receive my winnings as soon as possible. Please let me know if there is any further information that you require from me.
This complaint has been resolved automatically due to user's inactivity.
Account verification
They are just running a scam when I was withdrawling and depositing money. Suddenly they stopped it because of security reason and now they need my documents. I have sent them all documents which they required but still nobody is replying. Customer support is not listening anything and not helping. They are just to give you excuse. It's 8th day and I am calling and emailing them. I have seen a public relation email there who is replying to everyone. I thought they will help me but they are also not replying on email. They all are running away and I suggest everyone not to play with them. They are a big scammer. I am going to tweet for this issue to their higher and will write to everyone whatever possible way.
Desired outcome: Public relation email who is replying here to everyone they are also not helpful and only one time they replied after that they also ran away and not replying to my mails
This complaint has been resolved automatically due to user's inactivity.
Deposit not received
Hello there I have paid the amount 500tk through my e wallet (Bkash) , however while I was confirming my payment in the app it was showing failure. As a result I haven't received my deposit yet. Please help me get the deposited money to my account.
My informations-
Player ID- [protected]
Transaction ID- ADQ4UFUZXQ
Client No- [protected]
Agent No- [protected]
Time- 8:09 PM
Date- 26/04/2023
Amount- 500tk
Desired outcome: Please deposit the money to my account as soon as possible.
This complaint has been resolved automatically due to user's inactivity.
Unable to withdraw money from 1xbet company
Let me describe the incident in detail. At first I sent a withdrawal request and they asked me to contact the 1xbet security mail and I did as they said. 1xbet security first asked for a photo of my passport, I sent them a photo of my passport, then they asked for a selfie of me holding my passport and I satisfied this requirement, then they asked 1xbet to send me a message from the email I entered during registration I explained to them that I lost my email login passwords, then they asked me to provide a current email and a piece of paper with today's date on it. After all, what other evidence should be given to them. it turned out that their intention was not to issue the money. Their last excuse was that they required 1xbet to write a message from their registered e-mail, because e-mail does not have much effect on withdrawals. please help me to solve this problem. let me know if you want me to confirm the personal evidence I sent them. Sarvar Eshmamatov
Id. [protected] 26.04.2023
Desired outcome: Please make the payment
This complaint has been resolved automatically due to user's inactivity.
Withdraw & document problem
My gaming id [protected].
You have been doing this for 3 months. It takes 1 month to send documents to Mexico again and again. They are doing this to avoid paying money. This 1xbet will get bad name all over the world for harassing you. After talking on video call on skype. he is harassing me like this. Now no blave 1xbet.fraud maybe. No good 1xbet.company fraud
This complaint has been resolved automatically due to user's inactivity.
Has your problem been solved and you got your money or are they deceiving people
please answer
Withdrawal Not Received Even After 20 Days
Hlo
I placed two withdrawal requests on 5th of April 2023 at 6:02 AM and10:32PM of amount 40,000₹ each, I received one withdrawal on same day but the other one still not received, on the next day i received a message that the withdrawal has been sent but I don't receive my withdrawal so I write a mail to customer service and till now they only replied that they are checking and still after 20 days my issue remains unsolved.
So I request you to plz check my withdrawal and deposit my money into my bank account as soon as possible.
I am attaching the screenshot of my bank statement that i have only received 1 deposit of 40,000₹ and other is still not deposited to my bank account. Id([protected])
Withdrawal Request No - [protected]
Yes I have sent you plz check!
Service withdrawal problem
Sr, I am troubled from 15 to 20 days today, I had deposited, after that even after winning, my payment is not coming out. I made a complaint, after complaining, he said that you deposit from a new account, I made a deposit from a new account, after that play a betting of 1.1. After that I mailed all the screenshots to the security department. Today it's been 15 to 20 days my money is not coming out.
Desired outcome: Sr, I am troubled from 15 to 20 days today, I had deposited, after that even after winning, my payment is not coming out. I made a complaint, after complaining, he said that you deposit from a new account
This complaint has been resolved automatically due to user's inactivity.
1xbet
I placed a bet of 1000 in which it was that the team total score should be over the rr of 9.5 and it was above it clearly attaching the ss of the same...according to it i should've won the bet but it is showing that i lost i need my money back... it's not a small amount bet slip([protected])...My id is([protected])...please help me...
I need my money tht i placed in it as well as i need my winning amount...you can contact meee
I have all proofs i won't let go my money like this
I need my money back
This complaint has been resolved automatically due to user's inactivity.
App not accepting my withdraw
I am using 1xbet app, 17-04-23 I have deposited 1.7lakh and I have gained 3lakh, now there are not giving my withdraw amount. There is 3lakhs amount in that application which I have won, wantedly there are doing this and my 1xbet account id is [protected]. I have raised an issue and my ticket number is [protected] They have started asking me to submit the documents I have sent everything they have asked for, It has been 3 days but I don't see any update from their side Though they reply to the mail they just start asking again the documents and screenshot of my account details and this is happening fromlast 3days, Please help to get my money back
Desired outcome: Please help me to withdraw my amount
This complaint has been resolved automatically due to user's inactivity.
My deposit money not credited into my 1xbet account
I had deposited RS500 on 16/04/2023 at 1:56PM and it is still not credited into my 1xbet account id [protected].have tried contacting their customer chat and didn't get any reply for my emai. When I call them they are saying it's in processing please wait.. Same answer from 3days..i completely loss trust on this [censored]ing 1xbet frod betting platform.
Desired outcome: Credit my deposit money into my gaming account
This complaint has been resolved automatically due to user's inactivity.
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
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Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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1xBet social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024
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