1xBet’s earns a 4.5-star rating from 1321 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
1xbet withdraw problem & account block
Sir, I have given everything, but why so much trouble? If there is no money in the account there is no such problem and if there is money in the account why is there such a problem? Why is there so much problem in 1xbet after giving my document? 27 days have not got any solution. I gave all documents to security department. No reply to email.now to much problem 1xbet
Sir I have sent all documents to you in this email. I gave everything including the transaction screensort. But again why do you say to send everything by mail to email. Why do you give so much cost to people? I don't want to give money, I think you are doing this. I appealed 2 times and gave everything. I gave my ID
Whats problem? My problem no sloved? I sent all document security Department but no sloved my problem
Sir i sent all document security Department but no sloved
This is not 1xbet real complaints board. Everyone beware. Real
1xbet does not ask to contact someone via email with their WhatsApp number.
Deposit money don't receive
Hello there,
I have deposited 500 taka at 1.03 PM today through Rocket account but it's been 7 hours i didn't even received the money on my betting account. It's my first deposit and that's too with so much trouble I emailed with every proof and screenshot but didn't got any positive response.I have attached every data possible from my end.
Gaming id : [protected]
Agent phone no: [protected] (Rocket)
Client phone number : [protected]
Amount : 500
Trxid : [protected]
Time : 1.03 PM
Date : 10 February 2023
Desired outcome: I want to get my deposit money as soon as possible on my account.
This complaint has been resolved automatically due to user's inactivity.
Bet
After geting my money they block my account and they keep my money for more than 6 Month without answer ! I make already complain against 1xbet and you send me Watsapp contact … (look the attached file) after contacting this Watsapp number the guy how supposed to help me he threatens me …. And he say they will panisched me ! I don’t know how ? But I thing he mean they will not gives my money back !
After making first deposit they block my account !
This complaint has been resolved automatically due to user's inactivity.
Now balance have account 1xbet issu document problem. My id balance have i dont knon why document problem. My all real documents sent but no open withdraw option
Delete winning bets
My account ID is [protected]. It's a shame that this scam company wipes out my high percentage winning bets and only pays out small amounts. This company is not reliable at all. Do not play in it at all. I have all my account documents and I am sending them. Please see the bets of numbers [protected] and [protected] in the uploaded photo. These scammers wiped out the winning percentage.
Yes, I won these bets but you didn't pay them and only pay small amounts. At first, the winnings were added to my account, but you deleted them after a few hours. My bet was made in perfectly safe conditions
Account block
I have a complaint about 1xbet because they block my account without showing any reasons. Although I sent all my documents to 1xbet security team, they blocked my account. I was loyal user of 1xbet from 2017 and from this time I never tried to violence 1xbet rules. I belive in you that you will help me. My balance is 7409 manats. Yesterday i complained about 1xbet over this platform. Although they don't solve my problem, they commented as resolved. My id is [protected]
It was my last money I deposited, beacuse i believed in 1xbet that if i won i will withdraw my money easily. Help me to withdraw my money, i have very hard situation 😪
Desired outcome: I want to take back my account and winnings, At least, I want to take back my deposits.
I followed instructions on website and downloaded document which you wanted. 1xbet admins said that results of investigation will be sent to your email in 72 hours. But 72 hours had passed. Please, help me
You want e documents one by one in every 72 hours. Each small procedure takes 72 hours. It is already 10 days I am waiting. You are all scammers!
I am waiting
This complaint has been resolved automatically due to user's inactivity.
My same problem. All document sent security Department 3 times but no response 1xbet
Ohhh :) I have the same case since 6 Month they block my account with the first deposit 300 Tunisian dinars … after that no answer for my emails …. Telef support they say be passion and then they block my number …. Always the same case with all client about 1xbet … they block the money and they ignored you … is my mistake that I open Account in such company … very miserable really …
Deposit not received
My account ID is [protected]
My name is 樊志睿
I deposited 300 yuan at 00:38:08 (utc+8) on January 21, 2023. So far, this amount has not yet arrived. 1xbet customer service asked me to check the bill with the bank. After the Spring Festival, the bank checked with me, and now 1xbet still says that it has not received the money, so I need to provide the bank account. Because of the bank's settings, I can't print the daily flow immediately.
I don't understand why we have to communicate ineffectively with customer service for 300 yuan. The customer service response was slow, and there was no real progress in solving the problem.
Transaction No.: [protected]
我的账户id是[protected]
我的名字是樊志睿
我在2023年1月21日 00:38:08(utc+8)存入了300人民币。到了目前为止,这笔款项仍未到账。1xbet的客服要求我找银行核对账单。过了春节银行找我核对无误后,现在1xbet仍说未收到款,需要我提供银行流水。因为银行的设置我无法马上打印流水。
我不明白为什么要为了300人民币一直和客服进行无效沟通。客服回复慢,问题的解决没有实际进展。
交易序号为[protected]
Desired outcome: Please deposit 300 cny.
screenshot
This complaint has been resolved automatically due to user's inactivity.
Bkash free
মার এই উইড্রোকৃত টাকাটি সঠিক ভাবে পাইনি। যেমন আমি ১৬০০ টাকা উইড্রো দিয়েছিলাম যা আপনারা এক্সেপ্ট এবং কনফার্ম করেছেন। কিন্তু আমার কাছে টাকা এসেছে মত্র ৬০০ টাকা। বাকি ১০০০ টাকা কম আসার কারন যানিয়ে আমি একটি ইমেইলও করেছিলাম। কিন্তু ১২ ঘন্টা অতিক্রম হয়ে গিয়েছে। অথচ এখনো পর্যন্ত কোনো রিপ্লাই পাইনি। দয়া করে আমার পাওনা অর্থ আমাকে বুঝিয়ে দিন। হেলো স্যার আপনারা এখনো পর্যন্ত আমার এই সমস্যাটার কোন সমাধান করেনি।
1. Player ID. [protected]
2. Wallet Number. [protected]
3. Date. 26/01/2023
4. Time. 20:10 pm
5. Amount. 1600 BDT
6. Request ID. #[protected]
7. Statement.
স্যার, আমি আমার এই অর্থ আমার আইডিতে পাইনি। আমি আপনাদের অনেকবার ইমেইল করেছি। কিন্তু এখনো কোনো ফলাফল পাইনি। দয়া করে আমার এই অর্থ আমার আইডিতে ডিপোজিট করে দিন।
1.Player ID. [protected]
2.Transaction ID.
3. Client Number. [protected]
4.Agent Number.
5.Time. 15:35pm
6.Date. 23/10/2022
7.Amount. 300 TK BDT
8.Screen Shot.
This complaint has been resolved automatically due to user's inactivity.
স্যার, আমার এই উইড্রোকৃত টাকাটি সঠিক ভাবে পাইনি। যেমন আমি ১৬০০ টাকা উইড্রো দিয়েছিলাম যা আপনারা এক্সেপ্ট এবং কনফার্ম করেছেন। কিন্তু আমার কাছে টাকা এসেছে মত্র ৬০০ টাকা। বাকি ১০০০ টাকা কম আসার কারন যানিয়ে আমি একটি ইমেইলও করেছিলাম। কিন্তু ১২ ঘন্টা অতিক্রম হয়ে গিয়েছে। অথচ এখনো পর্যন্ত কোনো রিপ্লাই পাইনি। দয়া করে আমার পাওনা অর্থ আমাকে বুঝিয়ে দিন।
1. Player ID. [protected]
2. Wallet Number. [protected]
3. Date. 26/01/2023
4. Time. 20:10 pm
5. Amount. 1600 BDT
6. Request ID. #[protected]
7. Statement.
Several deposits Were not credit
I made one deposit in 31 JAN we are currentlty 5Fev and still didn t credit... the lack of answer from the support.. they also dont answer emails.. very poor service the only answer ist first wait 24h then we had tecnical problems etc etc still missing 500e
Today another deposit from nettler and still didnt credit after 5hours..
Bad booking the deposits dont credit so avoid this 1xbet
Very pour service
User [protected]@gmail.com
Still havent solve the problem 1XBET are scammers and dont credit clients deposit
This company 1xbet after my first deposit they block my account and they don’t answer emails and calls …. Generate password in the website don’t work … I can’t get new password … since more than 6 Month they ignored me and they keep my money …. ! Is not a honess bet website …
Same to me
Didn’t receive my deposit
id [protected]
Dears,
I have made a deposit of 200EGP to number [protected] via Vodafone cash and I didn’t receive it.
I have attached the confirmation screenshot.
My name is Mohamed Tarek
Amount 200 EGP
Payment number: [protected]
Date: 1:34 pm in 4/2/2023
My email address is [protected]@gmail.com
I have contacted them and they said I should email them via [protected]@1xbet-team.com
I have sent multiple emails but there is no response
Thanks
I’m attaching the screenshot again.
Thabks
This complaint has been resolved automatically due to user's inactivity.
Account block
I have a complaint about 1xbet because they block my account without showing any reasons. Although I sent all my documents to 1xbet security team, they blocked my account. I was loyal user of 1xbet from 2017 and from this time I never tried to violet 1xbet rules. I belive in you that you will help me. I provided you with a screen of my account. You can easily see my account id and account balance.
My id is [protected]
Desired outcome: I want to take back my account, money which i deposited and won
I followed instructions on website and downloaded document which you wanted. 1xbet admins said that results of investigation will be sent to your email in 72 hours. But 72 hours had passed. Please, help me
Okay, I am waiting.
My porblem is not solved yet. Why you put "resolved" and cheat the this platform.
My problem is not solved yet.
They blocked my account without showing any reasons, i deposited much money from 2017 and i lost every time. One time, I won and they blocked my account. At least, I want to take back my deposit. I believed in this betting company and deposited my all money. It is important for me to withdraw this money
Balance have account document problem 1x bet issu.
payment not credited in my gaming account since 24 hourse
Hello My account number is [protected]
My name is muzammil gujarati
I have done deposit through imps of rs 2000 but not credited in my account ... For reference kindly find the screenshot attached to this email.
I have been waiting for more than 20 hours for your email reply but no response yet
Kindly cheque my deposit screenshot and all the proof and please credit my gaming account as soon as possible
Above words i have sent them by email they are not bothering to reply at all and still my 2000 have not been credited
Kindly find the screenshot of my transaction
This complaint has been resolved automatically due to user's inactivity.
My problem no sloved bro. No good this woarker
1xbet withdraw problem & account block
My gaming id [protected]
Sir my account balance have. has been Review For Verification on 14/01/2023, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, electricity bill, sheet of paper code selfie and gaming id profile detils selfie. next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. They told me to login your account with pc. but when I try to log in with pc the account chooses a security name, I already know and They block my account. I don't know why I wait for your help. I have returned an appeal form that asked me to wait 72 hours, Already 72 Hours gone and they told me that My account is under verification at the moment. you should follow the instructions listed on the website. I will wait for help
How long will I have to wait? After 72 hours he wants one document after I give it and he doesn't fix it. He harasses people why there is money in the account. If we lose, they don't take 1 minute to take the money.
Sir i documents sent all time but my problem no sloved but why?my 1000+ friend 1x user. I give account. Now all people play stop.
Ok sir i wait. 24 days finish but no sloved
You don't solve my problem and how to solve other problems
Now my problem no sloved but why?
Ok sir i wait
Sir now no open my id.why no reply?
Sir help me please
Sir please help ma
The result will be announced after 72 hours said sir
No good 1x bet. Your money have no give account I challenge you. [censored]ing 1x bet. You see your account no open I promise
I all real documents sent.inshallah open my withdraw
Withdrawal problems
So late withdraw money
Terms and conditions * within 48 hours withdraw money but my money is not withdraw...
Already 60 hours left but no withdraw my money
Processing my request before 3 days
This complaint has been resolved automatically due to user's inactivity.
Error in take winnings in crash of 1xbet
I played crash in 1xbet with betting amount of 100 peso. My balance is 1100 then I bet 100 becomes 1000 balance. The take winnings multiplier reaches 10819.54 x but when I tapped or pressed the "take winnings" it appears continue and error. I already coordinate this matter to" [protected]@1xbet-team.com" and said that they cannot found that bet. I gave all the proofs so that to prove that I bet that time but they cannot found it. Please help me to get my take winnings because is not fault if there is error on that game
Can I request a copy of bet history in this matter?
Is there any updates?
ID:[protected]
@2:50-3:01 am
This complaint has been resolved automatically due to user's inactivity.
No good 1x bet
Deposit hasn't been added even after 3 days
Greetings
iv done a deposit 3days ago that is [protected] , it hasn't reflected in my account .so I've followed up in email and online call center
" the only reply i was getting " specialist are looking into it ".
Yes they are just looking i think !
And the online advisor has no idea what so ever other than saying forwarded request " please wait "
my account id [protected]
amount is 7000 inr
Desired outcome: Amount has to deposited into my account soon
Instead the official customer service center, you suggesting that the social media service center is good in helping!?
Listen please
I've been continuously emailing and speaking with online advisor people
The only answer I was getting is
" please wait we our payment team looking into "
I think they're literally looking into it ..
Anyways my gaming I'd [protected]
This complaint has been resolved automatically due to user's inactivity.
Sportbet
Dear ladies and gentlemen,
company 1xbet after my first deposit they blocked my account and they withheld my money, i've been trying to get my money or new password for 6 months, unfortunately the support of this company doesn't answer my emails and calls anymore, and if they email then ask for the same document you have already received. i will not get my money back i have informed this company i no longer want to be a customer and want my money back. they just ignored me and illegally withheld my money until date.
After calling the Telef Support couple of times they blocked my phone number so I could not ritch them with Telefon anymore, emails they don’t answer ! I c that many customer have a lot of problems like this … special when we want to withdraw or after making deposit the Account will be closed and you will stay asking for your Money for many Month …. They scam costumer they took them money and they don’t answer !
This complaint has been resolved automatically due to user's inactivity.
Deposit not received
I deposited last Jan. 5 thru my crypto wallet and until now it was never credited to my account. Been doing ff-up everyday and already gave them all the proofs and receipts but still they are ignoring it. Please help us resolve this because its already alarming not a lot of people are experiencing this. Please see attached receipt/Tx id that the deposit was successful.
This complaint has been resolved automatically due to user's inactivity.
Deposit from in Bangladesh
Hello sir i am from bangladesh.i deposit in 1xbet account by nagad payment system.almost 24 days gone.i have not get my money.i have email in [protected]@1xbet-team.com but they have reply me yet.please help me,i am giving all necesaary information below
Player id [protected]
Amount 300
Paymwnt Method: nagad
Personal number [protected]
Agent number [protected]
Date and time 12.1.2022 2:13 am
1xbet complaits sent me a whatsapp number to contact for my deposit problem.but that person say that he cannot help me because he is in off duty
This complaint has been resolved automatically due to user's inactivity.
Deposit to my 1xbet not received
On the 29th of January 2023, I deposited into my 1xbet account 350 rupees.
And with the transaction Transaction Id [protected] through UPI
Thereof, my 1xbet account was not updated with my 350 rupees
Desired outcome: Please deposits my 350 rupees into my account.
Account number [protected]
VIKAS PARASHRAM BHANDURGE
350.00
Sent
Date:
Transaction ID:
Sent from:
UPIID:
Notes:
29 JAN 2023, 03:44 PM
[protected]
HDFC Bank Ltd
[protected]@okaxis
UPI
Desired outcome: Please send the money to my account
This complaint has been resolved automatically due to user's inactivity.
I need a refund as my account got hacked and blew all my winnings including my vip bonus
I had an account with 1xBet User ID: [protected] which won a total of $55,175 USD or 3,000,000 Php. I did not login for a couple of days because I got busy with work. When I finally logged on, I noticed that my account balance is already 0 Php and my 0 also for my VIP bonus for Live Casino. I did check but no withdrawals were made but got into my account and noticed that someone played all winnings away. I am asking if I could get a partial refund for the amount of money I lost due to this unfortunate event. I tried to reach out to customer support however they did not offer any type of help. I am a regular customer and I have managed my way to level to VIP status however it seems like 1xBet as a company doesn't value my business to them.
User ID: [protected]
Username: Gaiseric
Desired outcome: Refund partially my winnings as I wasn't the one who played it as my account got hacked.
This complaint has been resolved automatically due to user's inactivity.
I have paid the deposit and have not received the money
Id-[protected]
Contact-[protected]
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
-
1xBet Contacts
-
1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
-
1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
-
1xBet social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024
Most discussed 1xBet complaints
1xbet/account blocked with 879.42 eurosRecent comments about 1xBet company
Deposit scammersOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.