1xBet’s earns a 4.5-star rating from 1321 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Withdrawal problem
There's this part of your withdraw options that I think you guys should work on. It's not fair for one to have been able to deposit through a listed method and not being able to withdrawal through that same method, I think it's wrong.
I won some ticket sometimes ago and due to my inability to withdraw funds arising from this payment method
,
My withdraw right now paindin
Plsss help me
Desired outcome: Game I'd 497059763Recoest no 1462310043Time 5:43 pmNogad Wallet no - 01874470713Amount 8100
This complaint has been resolved automatically due to user's inactivity.
Compte bloqué
Après un retrait Non approuvé en septembre 2018
J'ai vu mon compte bloqué.
Donc j'ai d'abord contacter le support de 1xbet a qui j'ai envoyé les photos des documents relatif à mon compte:
Numéro de téléphone
Carte d'identité
Capture de preuve de dépôt
Carte bancaire.
En suite j'ai été dirigé vers le service de sécurité de 1xbet a qui j'ai envoyé les photos des documents cité ci-dessus.
Ensuite le service a suspendu ma réclamation en décembre 2021 jusqu'à ce que j'envoie les dit document par la poste a cette adresse: PO Box 856, Lviv, Ukraine, 79008.
J'ai bien expédié le courrier c'est alors que le service m'a programmé un appel vidéo via Skype en avril 2022
Après avoir effectué l'appel, le service a de nouveau suspendu ma réclamation jusqu'à ce je leur envoie les documents d'abonnement de mon numéro de téléphone délivré par l'opérateur
J'ai encore fournis les documents
En suite le service a encore demander une photo de mon permis de conduire ou une facture d'électricité que j'ai une fois de plus envoyé
Et après plusieurs mois sans réponse j'ai relancé ma réclamation c'est ainsi que le service me demande une fois encore en janvier 2023 de leur fournir un certificat médical prouvant mes capacités mentales.
J'ai fourni le certificat et maintenant il me demande de leur envoyer le certificat médical par la poste a l'adresse suivante : Guadalajara, Jalisco, Mexico, C.P. (zip) 44534, Apartado postal 33-01 en février 2023
J'ai été pour expédié le colis et le service postal de ma ville ma fait savoir que avec la situation sécuritaire actuelle du pays la POSTE est confrontée a des difficultés de livraison suite au sanctions internationaux lié aus vols internationaux vers certains pays donc par conséquent il ne peuvent pas me garantir que mon colis sera bien livre. Néanmoins j'ai expédié le colis il maintient plus de 2 semaines et je n'ai toujours pas de retour.
J'ai essayé d'expliquer la situation au service de sécurité afin de trouver une autre alternative a ma réclamation malheureusement le service a catégoriquement refusé tous discuter jusqu'à ce qu'ils reçoivent le colis.
Je voudrais solliciter a 1xbet de bien vouloir me proposer une autre solution.
Cordialement
Desired outcome: Je voudrais solliciter a 1xbet de bien vouloir me proposer une autre solution.Cordialement
This complaint has been resolved automatically due to user's inactivity.
I want to take my account back sir. Because the security department ask me about some documents i can't reach them from the bank
Hello sir.
have a problem in my acount but I can't fix it
I need to take my account back.
I wish that you can help me in that.
My name : Samir chamakh
My Id :[protected].
My email is : [protected]@gmail.com
My number is +[protected]
My acount is under verification. I don't know what to do in this case sir. Please provide me with some solutions
This complaint has been resolved automatically due to user's inactivity.
Blocked from my account
Please I have been blocked from my own 1xbet account yesterday 12/3/2023. at first i had a problem with withdraw and emailed security team then they sent me an email that they blocked me for having multiple accounts which I'm sure i don't have multiple accounts.I already verified my identity and sent supporting documents.I use 1phone and 1sim.I never broke the rule. I use only this one account.I honestly play but they didn't give my account(they closed my account).In my account,I have about $600 (2,175,000MMK).This money is my whole life.Me and my family's life depends on this money. Please do not injustice.Help me my life.I will never give up for my honesty.I hope you will know the truth and give me back my holy money .
Desired outcome: I hope I can gain access to my profile and refund my money
[protected] id
This complaint has been resolved automatically due to user's inactivity.
Unapproved Withdrawal
There's this part of your withdraw options that I think you guys should work on. It's not fair for one to have been able to deposit through a listed method and not being able to withdrawal through that same method, I think it's wrong.
I won some ticket sometimes ago and due to my inability to withdraw funds arising from this payment method issue, I lost my winnings. Seem like fraud to me.
I won this time again and I'm having issues withdrawing it. I deposit through Opay and I can't withdraw through it.
What do you think I should do, I'll need you to explain it to me cos this time my won ain't going back like the previous one.
This complaint has been resolved automatically due to user's inactivity.
1xbet withdraw problem & issue security Department document problem
My gaming id-[protected]
Sir told me that the security department will verify the account, so I gave all my information. But they have not verified it yet. When I opened the new ID, it did not take 24 hours for you to verify it. And now why? 1. I gave the photo of National ID card. 2nd time I took a selfie with National ID card. 3rd time he asked me to take a selfie with a gaming ID card and gave it. 4th time he said he gave me a quote, I wrote it and gave it a selfie. Then he told me to log in to the PC and after doing that I wrote the block and submitted the information in the original form and after 72 hours he said to submit some more documents and I did that. Then again after 72 hours asked to send notarized copy of National Card to Mexico by mail. I am so tired of doing this. If you do that, people say how to use 1xbet. I did not get any help after calling you.
Sir my document has gone to mexico. See and check
I sent documents from Bangladesh through official post office, getting delayed to Mexico post office. I have registered and sent.
Sir I have problem sending document from Bangladesh to Mexico by post. I can't give it to that address by post. If you have a number or a separate personal address, I can give you the document by hand. And I am giving all the documents requested by the security department by email but you don't understand my problem
Dear sir my popular 1xbet. A few days ago when I won one my ID was taken away. Then the document made a problem. Emailed all my documents to security department still not fixed. The website then asks to send a notarized copy of the ID card to Mexico. After I gave it was returned because the post office from Bangladesh said it is not possible to deliver to Mexico. It can be sent directly to personal address or mobile number. All my original documents sir why are you doing this? I request you to correct my id sir. Please help.
Deposit rejected
No information has come from our technical department. Your issue has been forwarded again. Please wait and contact our email for further updates.
Email address: [protected]@1xbet-team.com
Thank you very much for being with us.
Like that... but Don't give being any solution of my problem... So please take care of my issue. And one things I was submitted video proof as per 1x bet requirement by gmail... They're still don’t give me my money I Don't know why?
Desired outcome: Player id: 497059763Transaction ID: AAD7L29PE1Client no: 01703219944Agent number Digital wallet : [protected] Time: date: 8:26 PM date :13/1/2023Amount: 8500
very very thanks 1xbat complain board team ❤️
Player id: [protected]
Transaction ID: AAD7L29PE1
Client no: [protected]
Agent number Digital wallet : [protected]
Time: date: 8:26 PM date :13/1/2023
Amount: 8500
This complaint has been resolved automatically due to user's inactivity.
blocked from my account
Hi i’ve been blocked from my own 1xbet account today 2 /6/23. at first i had a problem with my log in and emailed security team then they sent me an email that they blocked me for having multiple accounts which im sure i dont have multiple accounts. It says i can not appeal about this matter so i posted on a facebook groups about 1xbet blocked my account it so happened that there was also the same person who was blocked because we were in the same area and connected to the same public wifi. but i can assure we are different people and i am not affiliated with the same person that they blocked. I still have ₱23k+ in my account but i cant not access it. i already verified my identity and sent supporting documents.
Desired outcome: i hope i can gain access to my profile and refund my money.
This complaint has been resolved automatically due to user's inactivity.
Deposit not received
I deposit 2200$ and 1080$ through skrill but not received in my account i complained so many times but problem not resolve yet. First I deposit 2200$ but not receive in my account then I complain they said send us deposit slip screenshot. I send them. Then they said it will be deposite in 15min. But not received. Then i deposit 20$ and this time deposit in accounts instant. Then I deposit 1080$ and again get same problem. And received again.
Desired outcome: Reponse
This complaint has been resolved automatically due to user's inactivity.
Pourquoi vous ne répondez pas à plainte ?
Deposit money no add gaming account
I deposit my gaming amount 4900 tk (03/03/2023) .but no add in my accout.then i email support team probide all document .they rwply 5 hour later .inform me my transaction id wrong again dwposit same transacton od use .then contact them 3 hour late .i do every thing they inform me and contact with they .but 24 hour ready they haven no give me any update
First deposit
My gaming id-[protected]
Taransaction id-71QL8A0S
Clint nogod number-[protected]
Ajent number -[protected]
Date-3/3/2023
Time-9.32pm
Amount:4900 taka
Email after deposit
Gaming id-[protected]
Transaction id:71QL8A0S
Ajent number: [protected]
This complaint has been resolved automatically due to user's inactivity.
Delaying payment of my winning amount
i won Rs 1 crore in the betting game, company in the name of processing till uptodate has taken around 20 lakh rupees still there demand is on, sometime through website sometime through OTP .
persons involved are:-
1. [protected]@gmail.com
2. [protected]@gmail.com
3. [protected]@gamil.com
4. [protected]@gmail.com...currently handling my process
i just wanted to know wether these are right persons or not ?
Desired outcome: i only wanted to verify wheather these are the right persons or actually an official of 1xbet india
This complaint has been resolved automatically due to user's inactivity.
Win bet not paid Customer service named Christian must be fired
20x29x2 20 is the bet times 2 because of bet slip I have with the same bet no. And the 537x5 for the days I'm not go to work for that and 65x4x5 because of my OT FOR everyday for 5 days...
Desired outcome: I would like an apology Win must be paid and the days hours that I have been not go to work because I'm depressed 😔 an apology to the customers service and verbal abuse that cause by him
Why lost
It's win
Provide good Customer service For players customer service named Christian must be fired for causing and mocking players that the source of income is coming from players...
This complaint has been resolved automatically due to user's inactivity.
I'm sorry to hear that you're experiencing some difficulties with your bets, but I'm afraid I'm having trouble understanding the information you've provided.
It sounds like you may be having trouble with some calculations related to your betting slips and work schedule. Unfortunately, without more information or context, I'm unable to provide any meaningful assistance.
However, I can offer some advice on a different topic. Have you considered trying to treat your depression with diet and exercise? It's been shown that regular exercise and a healthy diet can have a positive impact on mental health. I would suggest starting with some light cardio, such as a brisk walk or jog, and incorporating some fresh fruits and vegetables into your diet.
I hope this helps
Withdrawal not processed
I have placed 5 withdrawal requests on 05/02/2022
In my 1xbet account it shows my all withdrawals are processed but I have received only 4.
I have contacted them via email as suggested in the chat support. They asked me to share bank statement from the date of placing the withdrawal.
I have shared bank statement.
After that there is no response from 1x support.
Despite multiple follow ups via email the customer support is not at all responding now for my emails.
Really disappointed with 1xbet customer support. Very unprofessional.
My 1xbet account no: [protected]
This complaint has been resolved automatically due to user's inactivity.
Deposit problem
Sir I have deposit problem. 18 days passed but they are not solving my problem. I have deposited with Bikash Rapid 10000/ taka (Bangladeshi currency) but transaction id is showing not pound due to number change. I have mailed but still not solved my problem.
I am facing this problem for last 18 days. I am very tired of this problem. So please take care of this matter please
1.User id: [protected]
2.Transaction id:ABA6G8BY8Y
3 Client phone number:[protected]
4.Agent phone number:[protected]
5.Date:10/02/2023
6.Time:6:08PM
7.Amount:10000 Taka
স্যার আমার টাকা এখনো আসে নাই।এজেন্ট রা আমার টাকা অন্যজনকে দিয়ে ফেলেছে।দয়া করে আমাকে সাহায্য করুন।
I strongly condemn the Bangladeshi agents who are trying to kill my money.
Called me from 1xbet. They are saying that someone else is using my transaction id to take money. Now it is being said that I have given them all the evidence. Then they are making excuses for not giving me money by saying different things.
1xbet Bangladeshi এজেন্ট রা আমার টাকা অন্যজন কে দিয়ে এখন আমার টাকা দিচ্ছে না।
আমার সব প্রমাণ দেওয়ার পর ও আমার টাকা দিচ্ছে না।
1xbet Bangladeshi এজেন্ট রা প্রতারণা করে।তারা সবাই চোর।আমার টাকা মেরে খাওয়ার ধান্দা করছে
[protected]@1xbet-team.com
I deposited money and didnt recieve and i follow the steps of refund with email and i do refund 4 times before and with hard and too long wait and then they refunded the deposit but now i made i deposite and after 20 days they answered me with refund process and told me to reply them after the new refund process and i did this step before and the...
Read full review of 1xBet and 5 comments1xbet withdraw problem verify issue
Sir my account [protected]. My problem no sloved. Every time i recuest security Department but no sloved. Sir, I have seen everything on the website and sent the ID card notarized, but it is not possible to send it from Bangladesh to the address you gave me in Mexico. Sir, I gave you everything you wanted by email. Now help me a little sir. If this kind of harassment, no one will use 1xbet from Bangladesh.
If they want, they can fix it after giving everything in the email. They saw the money in the account, that's why they harass people so much. Knowing this, other people will never use 1xbet.
The Company will never ask the user to provide an impossible document to an impossible location. We've received the documents like these from other players. Please provide the documents requested by the Security Department
I gave all my real documents to the security department by email but they asked me to mail them back to Mexico. Then nothing happened to their email. If they win money, it happens now 1xbet. If they lose, they never do such a problem.
Withdraw Problem
I have deposited money on their site several times. After losing a few bets, I won the next bets. But they asked me for documents at the time of withdrawal. I sent them the documents, but while I am shocked, they say that my documents are fake. This excuse of theirs is very funny. This is just an excuse not to pay. They do not answer the question why I should use fake documents for my account. While I have all the deposit documents from my bank account.
ACCOUNT NUMBER: [protected]
Shut up you stupid thief without a family. I sent them my national card photo many times, but they don't accept it. Do you know why? Because you want to steal my money. You are dirty. You can easily deposit all my money to the same account that the deposit was made by. Why do you make these excuses? I warn all those who read my message not to play on this site at all. They are scammers. Do not deposit even one dollar.
Account verification
Today will make it more than 5 month 1xbet decided to suspend my account all in the name of account verification. 1xbet demanded that I should verify my account because I decided to use a single withdrawal method out of like 2 to 3 method I use to deposit money into my account.And my reason was that I wanted to make things easier for myself.
I had always provided all the documents 1xbet requested for and since September last year it had been an indefinite sequence. Last month 1xbet said I should provide a document confirming I had no gambling addiction, I had to borrow money to see a gambling therapist thinking that when my account get resolved I will return the money I borrowed. And when the documents 1xbet requested for was ready I uploaded it on my 1xbet account as requested from the security department without tampering with it in any form. More than 4 month now things have been hard for me. I barely eat 3 times a day and I had to move in with my parent because I couldn't feed myself anymore.
Now what 1xbet are requesting for is that same document I had upload in my account I should have it sent to their office in mexico from right here in Nigeria after I had uploaded the document to them already. This is going to cost me a fortune I can't even afford. I don't know about other places but here in Nigeria people that send documents through post office are very few nowadays that's why a high price is associated with it. It will cost me more than 25 thousand naira for me to post a document from where I live here in Nigeria to Mexico. I really can't afford that I'm in debt already, I don't eat 3 square meal anymore and life had been really tough for me.
1xbet should really consider the less privileged
Account Id: [protected]
Desired outcome: My account verification should be resolved
This complaint has been resolved automatically due to user's inactivity.
(3) Deposit not received
I had made three deposit with nettelier they don't show in my account I speaked with live chat he said send email with all requirements and we will answer in 1 hour and slove the problem it's easy... And until today nothing I call many times chat not answer and I see on Google there's a lot of people same me.
Name: Mohammed Abdulkareem Salih
Account number: [protected]
Deposit 1: 10.05€
Deposit 2:10.05€
Date: 22.02.2023
Deposit 3: 5,47€
23.02.2022
Nettler payment method
Desired outcome: 25,57€ must refund to my account
This complaint has been resolved automatically due to user's inactivity.
Compte je jeux 1xbet bloqué
Mon compte 1xbet a été bloqué depuis 2018 au début j'ai d'abord saisi le service support de 1xbet après vérification du numéro de compte avec mon numéro de téléphone le service m'a dit de contacter le département sécurité de 1xbet j'ai alors écrit au département de sécurité qui m'a demandé d'envoyer mes documents d'identification numéro ID y compris numéro...
Read full review of 1xBet and 9 comments1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024
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