Menu
For Business Write a review File a complaint
CB Banks ABSA Bank unauthorized debit by (rccs bos jhb) a division of absa bank
ABSA Bank

ABSA Bank review: unauthorized debit by (rccs bos jhb) a division of absa bank 6

M
Author of the review
12:11 pm EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My dispute is that Absa has passed on my details to your department and accessed my account and debited the money without any form of communication in any way or form of cell phone work number postal, residential or email address to me as the client and account holder of that account!

I would like to state the following……….
1. You accesed my accocunt and took money without any concent from me as the client and principal account holder
2. You have not contacted me in any which way or form by all my updated contact details that have been forwarded to you from my branch in trying to contact me via telephone, sms, email, post or cell number or otherwise regarding any payment solution or arrangement instead just debiting that amount of money and still say that I owe you more!
3. I am willing to come to a payment arrangement in having this resolved on the bases that the amount that was debited R6292.722 on the 06/08/2018 be refunded back to me and a payment arrangement made for any outstanding balances, As this amount that you have debited without my consent was funds my only funds for my expense, including my rent.
4. Failing that, I am forced to escalate this matter to the Onbudsman including legal advise as your actions does not go in line with the consumer protection act with regards to the date the personal loan was opened and money being deducted after 8 year of opening the account with your institution.

Please contact me on [protected] or email me on [protected]@gmail.com to make the payment arrangement only after you have refunded the amount that you have ILLEGALLY TAKEN FROM MY ACCOUNT

All I am basicaly requesting is that you refund me the money you took from my account and you contact me in any which way or form or the details provided and we come to a payment arranegment for any outstanding amounts. This should have been the first step that your department should have taken in contactingme to make these arrangements

Please let me also state that should this not be done as the loan is more than 5 years outstanding I will forced to take legal action and advice from the Onbudsman

I anxiously await your reply, call or email

Thank you
Emmanuel David Williams
[protected]
[protected]@gmail.com

I am willing to come to a payment arrangement in having this resolved on the bases that the amount that was debited R6292.722 on the 06/08/2018 without my consent be refunded back to me and a payment arrangement made for any outstanding balances. As this was the process that Absa should have followed in the first place.

6 comments
Add a comment
J
J
Juanitavdm
ZA
Oct 31, 2018 11:00 am EDT

Emmanuel did ABSA resolve your issue I ask as they have just debited R24000 from my account no arrangements no contacts nothing if they did please assist thank you juanita

E
E
Edwin Moseki
US
May 17, 2023 1:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please an unauthorized debit of R550.32 was deducted from my account I will like absa to resolve this matter cause I don't have any business with rccs bos jhb

E
E
Edwin Saxyt
US
Nov 15, 2023 8:03 am EST

Please help me again with this rccs bos jhb they made an unauthorized debit from my cheque account of amount of R3514.59 please help me get my money back my family needs it

X
X
Xolisile Nkosi
US
Nov 28, 2023 1:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

did you get help..I just had a debit from these krroks

J
J
Juana Maritz
US
Oct 16, 2023 9:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi there R10500 has just been removed frpm my bank account as well.. Without any form of correspondence.. I cannot pay my bond insurances and nothing..

Icannot afford an amount just removed from my bank..i have much more than 1 account to pay.

What do i do

B
B
Blou Bulle
US
Apr 27, 2024 2:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Journal debit

Please reverse the amount of R4794.99 Dat was deducted from my absa account. Need my money refund in my account please quickly please fast

Whatsupp me [protected].

View 0 more photos

More ABSA Bank reviews & complaints

  1. ABSA Bank Contacts

  2. ABSA Bank phone numbers
    +27 860 008 600
    +27 860 008 600
    Click up if you have successfully reached ABSA Bank by calling +27 860 008 600 phone number 121 121 users reported that they have successfully reached ABSA Bank by calling +27 860 008 600 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 008 600 phone number 95 95 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 008 600 phone number
    12%
    Confidence score
    General Enquiries
    +27 860 557 557
    +27 860 557 557
    Click up if you have successfully reached ABSA Bank by calling +27 860 557 557 phone number 45 45 users reported that they have successfully reached ABSA Bank by calling +27 860 557 557 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 557 557 phone number 36 36 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 557 557 phone number
    11%
    Confidence score
    Fraud Hotline
    +27 800 414 141
    +27 800 414 141
    Click up if you have successfully reached ABSA Bank by calling +27 800 414 141 phone number 194 194 users reported that they have successfully reached ABSA Bank by calling +27 800 414 141 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 800 414 141 phone number 102 102 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 800 414 141 phone number
    31%
    Confidence score
    Complaint Resolution Suite
    +27 115 015 110
    +27 115 015 110
    Click up if you have successfully reached ABSA Bank by calling +27 115 015 110 phone number 18 18 users reported that they have successfully reached ABSA Bank by calling +27 115 015 110 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 115 015 110 phone number 29 29 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 115 015 110 phone number
    Digital Banking
    +27 113 354 019
    +27 113 354 019
    Click up if you have successfully reached ABSA Bank by calling +27 113 354 019 phone number 7 7 users reported that they have successfully reached ABSA Bank by calling +27 113 354 019 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 113 354 019 phone number 9 9 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 113 354 019 phone number
    Retail International Banking
    +27 860 109 085
    +27 860 109 085
    Click up if you have successfully reached ABSA Bank by calling +27 860 109 085 phone number 15 15 users reported that they have successfully reached ABSA Bank by calling +27 860 109 085 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 109 085 phone number 11 11 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 109 085 phone number
    15%
    Confidence score
    Credit Cards (Premium
    +27 861 114 411
    +27 861 114 411
    Click up if you have successfully reached ABSA Bank by calling +27 861 114 411 phone number 22 22 users reported that they have successfully reached ABSA Bank by calling +27 861 114 411 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 861 114 411 phone number 16 16 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 861 114 411 phone number
    16%
    Confidence score
    Credit Cards (Gold Card
    +27 861 788 888
    +27 861 788 888
    Click up if you have successfully reached ABSA Bank by calling +27 861 788 888 phone number 11 11 users reported that they have successfully reached ABSA Bank by calling +27 861 788 888 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 861 788 888 phone number 14 14 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 861 788 888 phone number
    Absa Rewards
    +27 860 111 630
    +27 860 111 630
    Click up if you have successfully reached ABSA Bank by calling +27 860 111 630 phone number 6 6 users reported that they have successfully reached ABSA Bank by calling +27 860 111 630 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 111 630 phone number 13 13 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 111 630 phone number
    Car Insurance
    +27 861 227 284
    +27 861 227 284
    Click up if you have successfully reached ABSA Bank by calling +27 861 227 284 phone number 6 6 users reported that they have successfully reached ABSA Bank by calling +27 861 227 284 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 861 227 284 phone number 10 10 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 861 227 284 phone number
    Travel Insurance
    +27 113 504 000
    +27 113 504 000
    Click up if you have successfully reached ABSA Bank by calling +27 113 504 000 phone number 184 184 users reported that they have successfully reached ABSA Bank by calling +27 113 504 000 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 113 504 000 phone number 105 105 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 113 504 000 phone number
    27%
    Confidence score
    Head Office, Johannesburg
    +27 11 501 5050
    +27 11 501 5050
    Click up if you have successfully reached ABSA Bank by calling +27 11 501 5050 phone number 0 0 users reported that they have successfully reached ABSA Bank by calling +27 11 501 5050 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 11 501 5050 phone number 0 0 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 11 501 5050 phone number
    Lost or stolen cards
    More phone numbers
  3. ABSA Bank emails
  4. ABSA Bank address
    Absa Towers West, 15 Troye Street, Johannesburg, Gauteng, 2000, South Africa
  5. ABSA Bank social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024
ABSA Bank Category
ABSA Bank is ranked 53 among 414 companies in the Banks category