Acai Berry
Reviews and Complaints

I ordered acaiberry detox which came for $3.95 which was sent into bank broke into to chargers totalling $3.95. About 15 days later they hit me for $87.13. I called the number and he wouldn't give me an address but said he was in florida. I went to bank and filled out complaint which was sent to visa and was told the company had 60 days to dispute the complaint. Still haven't heard back and haven't gotten my money back yet. My daughter who lives in florida told me it is a scam and they had it on the news. ROBIN REYNOLDS MADISON WI

I got screwed on the "trial period". Don't get the shipment to get the full trial and then call when I think I am within the time period. Got dinged on my credit card the full amount. Call to complain only to be told that I am a day late (and now $80 short). What a bunch of losers.

this is a scam. i ordered the simple cleanser and the acai berry from a link on oprah winfrey website.it was a advertisement of racheal ray stating how she lost weight by using these two products. i believed it was legit because it was posted and affliated with oprah winfrey website. i trusted these two celebrity wouldnt affilate with such illegal practice. i ordered it in 2009 and i JUST received a letter may 6 2010 stating i ignored the 14 trail day terms and aggreement and that i owe them $ 109.95. it also stated that they tried to withdraw the money from my account but couldnt due to insufficient funds. how dare them! first of all, i only authorize them to take $1.95 for the acai berry shipping and handling fee and $ 4.95 for the simple cleanser fee. also, no where on this web page did i see it state that it was a 14 day trail offer.i ve brought many "as seen on tv" products and i know when isee a 14 day trial posted.i only received one of each product and each package didnt come with no written information stating it was a 14 day trial either, only a page stating what was enclosed in the package.today, i will call the [protected], that is written on this unprofessional business letter i received ( that has no letter head!) im prepared to hear the same "flim flam" dialogue you all have received. they wont get a penny from my account because i will close it today! yes, im and aggreeance with forming a class action lawsuit with all the customers who were mislead and robbed by this fake company! also, i saw the website offer in my favorites on my pc. so i have proof. even though the page is inactive.

I've been duped as well and it is still going on as of today Jan 4, 2010! I plan to call them tomorrow and see what happens. They are happily spending our money as I write! I sent one item back with a cancellation note, but it was ignored and I received another bottle today. Thank God for all of these comments, , , now I know what to do! Thank you all! You all get MY vote!

Here is my question, what can we do the Correct this and get our money back? I was just told by Michael employee #860 (I guess they hired someone else) "You can come here if you want!" They do not give out the correct number. The number that was on my bank statement I called and cancelled and he is telling me that this is the 1st time I have called thier company. Of course it is because the number on my account where they charged me 88.90 is a totally different number then the original number and the number that I used to talk to Michael. We need to get together and file a Class Action Suite against them and all of thier numbers.

I hate to say it folks but I to was dupped. I happen to notice a charge of 59.95 only days after receiving the product. I initially bought it for my daughter. I also was sucked in to buying the Acai at the same time. It was advertized as the product being free and only the cost of the shipping. $1.85, and $1.95 respectivly. I too canceled my debit card right away. After calling the Simple Cleanser people, I realized what a big mistake I had made.

I just hung up with them. Yes, it is a scam!

I also ordered Genuine Acai Berry from website on 8/10/09 and was duped in believing that all you were charged for a trial bottle was $1.95. They charged my credit card the next day for $1.95. I did receive a bottle in 2 days of my order. Then recieved another on 9/10/09. I was charged $65.95 for the first bottle and $70.90 for the second. I don't know how I missed this! I called and they said I should have read the disclaimer before I ordered. Now I can't seem to find that website I ordered from to prove that this is a scam! I'm going to dispute the charges on my credit card! I hope they stop these ###s!

South Carolina

Yes it is ONE BIG SCAM! The 14 day free trial starts on the day you order not the day you were charged or received it. I tried to call today 9/28 thinking this was my 14 "real" days from date of charge TOO late. They said would cancel my membership & I did get a cancellation # but would not return the $65 that they charged this morning even though I tried to call @ 8 am & they were closed. FUNNY they sure as heck "shipped" the stuff so they say. I SO wish I would have found this website before I ordered. Now I am out $65 because the bank says they can't do anything. I sure hope there people get what is coming to them! We all need to somehow let Rachel Ray know they are using her name to sell CRAP! It doesn't work & seems to be making everyone sick in the process!

I have tried to cancel my order, but cannot get a hold of the right person. Be ware.

This is a scam, as they are now shipping not only product to me but also to my husband...How did they get his name? This is going to the Attorney Generals Office tomorrow as I am a consumer who has been scammed. The only recourse is to get them shut down and we will...Consumer of Washington!

Same thing happened to me. It was clear that i was only to pay for shipping for the free products. few weeks after that i was charged with almost $60 for each two product i never received. Just two days ago, i was charged again with 2 products which amounted to almost $70 each. None of these products were sent to me, excpet the first free ones. When i called the customer service, they told me that it was my fault for not reading the terms and conditions. I called my bank and they will investigate and send me dispute papers to sign. I am not sure if i can still get my money back. This a SCAM!

I GOT THESE ACAIBERRY DETOX AND COLON CLENSE AND THEY DONT WORK HAVE BEN TAKEN THEM NOW 2 WKS AND NO WEIGHT LOSED SO I THINK I, VE BEN RIPPED OFF TO

I also order these product which were to be a "FREE TRIAL" with only $3.95 for shipping then on arrival I had to pay another $13 for them. I have not checked my visa yet but will now. Free trial coast me $13 canadian and 3.95 Pounds. So much for a free trial. Now I just have to hope they are not taking more off my visa.

Thanks for leaving these tips regarding what not to do if you wish to purchase Acai products. I have recently noticed these same products are selling in stores such as Walmart and Walgreen chains so I think I will just purchase the products there with cash, its more convenient, no shipping charges and with cash there would be no way for them to put hidden charges on my account.
I have heart good things about the product but I will not purchase this product using a credit care now hearing these nightmare stores.
Thanks for the tips and for saving other people from becoming victims, good luck getting your money credited back into your accounts.

I have to agree as well with the complaints here. I tried it myself, got charged for the buck for the trial, because of some "special deal", then got 40 taken here and 50 taken there. I got two sets of colon/acai berry. Then, I got charged for 80 bucks twice. So the money was doubled, but never got the third set. (Set is two bottles, acai and colon) I called and complained hardcore. The one guy acted like he didn't understand english, and talked in circles. The woman was trying to do the same thing until I started yelling at her to understand me. Three charges. Within ONE month. Yes, the first one was a buck a pop, but still... you know? That's 252 dollars for only four bottles. I think, looking at the "original cost" that they just charge and charge, hoping that no one will notice. Blue Hippo screwed me over the same way... I'm done with these stupid things.

I agree with you. I was able to cancel my account by calling [protected]. They take a while to answer, probably like 15-20 minutes.

I was victim of this scam! i got the free trial for $4.95, i used it and wasn't imressed. So i tried to cancel it. The customer service reps told me everything is cancelled and then i get charged $39 twice when i never rec'd the product. It's so sad how these companies get away with scams like this. I'm telling everyone i know not to do anything online that hs to do with "free trials".

Also when i called this company, [protected], they have horrile reception! at one point reps were picking up the line, cursing, and then speaking to another customer while i was on the line, i kept saying "hello, hello, can you hear me?" and got no response. There is a delay when you talk to each other also.

Bottom line is that i'm spreading the word that this whole Berry/detox combo is bogus when done online!

I totally agree with this complaint, the offer was for a free thirty day trial for .99, then after you sumbit your request for the trail, they offer you a three months supply for a discounted rate at 87.13 and I answered no. I not only did not receive my trail product they also billed my credit card without my authorization for 87.13 and I never received any products from them, but I also never requested any products from them. I called the number provided by my credit card company and was told I could cancel mysubscription, but I did not order any subscription and was also told about some refund/exchange policy, but I never received products from this company. This is a total scam and what gets me the most is the credit card company is going to just let them get away with it.

Can you please give me the number you used to cancel it/ or tried to cancel it?

Scammed by FWM Laboratories of Hollywood, Florida., Brian J Weiss, Owner. Ordered "free" sample of AcaiBerry for the price of shipping and handling $3.95. No terms or conditions supplied. They have charged my credit card with a an amount of $79.62. I called them [protected]) to request a refund and was denied. While researching this company the BBB states that the Florida Attorney General Bill McCullum reached an agreement with FWM. They or He is in violation of his agreement. There is a copy of this agreement on line at http://www.myfloridalegal.com/webfiles-nsf/WF/MRAY-7Y3KCR/$file/FWMLaboratories.pdf 11/24/2009
found this on the BBB website where it states company has agreed to issue refund to any consumer with a complaint.
How is he getting away with this?

I ordered a sample of "Acai Berry" on Jan 23, 2009. No address, web site or phone number came with the order from "acai berry" for cancellations or complaints. I did cancel my order with
"colon cleanse" which was advertised with "acai berry"; because that was the only available number. My bank provided me with an Acai Berry phone number today, or else
I would not have been able to contact Acai Berry at all. They have charged me $87.13 for merchandise that I do not want and did not order. I have stopped payment of this charge; but I want the charge removed by the Acai Berry Detox people.

i've been on the phone to the Acai Berry number [protected]) for over 2 hours, mostly on hold. I have spoken to a supervisor, with no satisfacti0n whatsoever. Basically there is no way to contact the company directly. The terms and conditions spot on th Acai Berry site (www.acaiberrydetox.com) is at the bottom, in tiny letters in purple print on a purple background. It is virtually invisible to my eye. Is there any hope here?

I have the same complaint as most others: I ordered on 4/28/09 AcaiBerry Detox online and read their terms and conditions, which specified a $3.95 S&H charge and a 14 day try-out period for a 30 day supply.
Did not receive the product until May 5. Called them today, May 18, because on April 28 I was charged $2.00 and on May 15 a charge of $87.13 plus $2.61 Foreign Transaction Fee showed up on my account.
They said that the 14-day period started on April 28, regardless on WHEN the product arrived (which they claimed to be May 2). According to my count the 14-day period from the time of the arrival would end tomorrow, 5/19. Yet they sent the charge to my Debit Card through on May 12!
BRENT

After receiving my product two weeks later, (and having to call one week after ordering and finding out it had not even been shipped), I was charged two charges totalling $4.07, not the $3.95 it was supposed to be. I was told I would have to fax my bank acct. statement to the company (yeah, right!). Also, I was charged for some Life Cleanse (again totalling $41.15 when I was told their records showed $39.95) which has still not arrived, and when it does, I have to send it back and wait a week for my refund. I should've listened to my husband, who said to stay away from these online scams! Also, a few weeks ago, Acai Berry Detox was the #1 recommended by Dr. Oz, and now some other Acai something or other is the #1...all these people losing weight after two days I don't think exist.

I ordered the "free" acaiberry product from acai berry in early December, 2008 and stupidily gave my credit card # to pay for the shipping charges. I was charged the $3.95 shipping charges. No problem. Then on 12/17 I was charged $87.13 for the "free" product.
I received my credit card statement on 1/10/09 and there was a second charge for $87.13 on 1/3/09. I immediately called the Acaiberry company and cancelled all shipments of all products. I was informed the second shipment of product had already shipped but I could return it for credit. I was given a return shipment # and told to follow the instructions onthe web site for returns. I received this 2nd shipment on 1/15/09. I sent the product certified mail to the No.Miami Beach, Fl address from the instructions at the web site on 1/16/09. The return arrived in No.Miami Beach on 1/20/09 but was 'forwarded' by the postal service around Flordia and finally was accepted in Hollywood, Fl on 2/18/09. The web site states to allow 2-3 business days for the credit to be posted to your account but here I sit after 10 days and still my credit card account has not be credited. This company (companies) is in business only to fraud the consumer and no I did not lose any weight during the 30 days that I used the acai berry detox product.

Absolute scam. Sign up for FREE 30 day sample of product, which they send you plus charge you some shipping fee. Next day you get inundated with their telemarketing dept to get you sign up for specially reduced rate product on ongoing basis.
SPECIFICALLY told them that we signed up for FREE trial only and that under NO circumstance were they to sign us up for any more product until we had tried the sample to see if it works.
19 days into the 30 day free trial they have debited our account with 2 x charges for $ 82.35 each
They graciously cancelled the account but refused the refund !
Under NO circumstances use this company, they are frauds AND the product does not work, in fact we have ended up with joint inflammation.

i also fell for the 15 day free trial scam it says 15 day risk free free trial and all u payed for was p&p so why is it that 13days after i orderd the product did i have 2 x transactions of £74.02 plus 2 x £1.00 overseas transactions taken out of my acount with out beeing emailed or told i was going to be charged for these products its not risk free at all and u dont get a free trial as u still end up paying for your free produced im so anoyed with myself its un true im a single mum of 3 on benifits and when i phoned them up and asked what was going on thay kept mensioning the terms and conditions were in the terms and conditions dose it say that thay will charge you the full amount for your free period i was happy to pay shiping and handaling but when i asked for a refund thay sead there was nothing thay could do i have lost £150.00 in 3 days which is ment to feed and heat my children when i sead that i had no more money for the next 2 weeks to feed my children becouse thay took my money with out permision the woman sead its not my problem so i now have to feed my children on it not being here problem i am discusted that thay treat any porson like this but when thay take food out of childrens mouthes and dont care about what happens to them its discusting these arnt people there animals and even thats afensive to animals i hope these people get whats coming to them if i could id have social sirvises on them quicker than thay could say boo becouse no mater what thay say this is child abuse stealing some ones money so thay cant feed there children

I ordered your "free trail" saw NOTHING on your rip off web site that said if I did NOT cancel in what was it 15 days that I would be charged the full price for some more of your pills (that have not come, and more then like never will) You have took money out of my bank in the amount of 87.00 dollars. I want you to return my money to my account or i will sue you big time. And your product was suppose to have been here on the 13 of Aug. I did not get the shipment till the 21. yeah so 15 days you totally suck.

I applied for a free sample of acaiberry 6 months ago they did not work so I did not apply for more.But since they have sent me a bottle a month and taken $133.00 out of my visa I have sent 4 bottles back. I amsick of it they have no right to do this I have not recieved any money back. I DO NOT WANT ANY MORE SO STOP NOW.iT IS A SCAM TO GET PEOPLE IN A FREE BOTTLE BUT THEN THERE GOT YOUR VISA NUMBER AND KEEP SENDING THEM.AND THEY DONT WORK AND I CANT AFFORD THEM SO STOP NOW. THANKYOU BARBARA JOHNSON

I ordered the 'trial pack' of acaiberry detox and the colon cleanse and paid the agreed s/h fee as stated on the ad, then approximately a month afterwards the sum of Au$119 disappears from my account and another bottle of acaiberry detox arrives completely unsolicited. I did not order this and did not give anyone permisson to take that money. Scam, theft, whatever it is called, it is wrong and I would love to meet these people face to face. Viv3 LTD is the distributors. Try and send an email to the email address on the bottle, no go.

I'm ready for a class action lawsuit

I called the other day to order this product the payment said $3.79 today my account is missing 142.20 and 22.50 i only used my card for this company so they charger my account more then i gave them permission for, like everyone else i tryed to call and NO answer said to call back between the hours of 9-6 it was only 5:30. if i do not get ahold of them i will be taking action with them. i will be file a lawsuit and will be all over the new with the scam place. i will get MY MONEY BACK.

There is power in numbers, what can we do to let the website know or the customer service number that we want our money back. I told the rep I was not going to stop until I got my money back. I was charged double. Maybe we can email the chat room or inform a large volume of people to hit a particular website. If all of us were over charged think abouit how much money this company made. And the product does not work. I too am embarrassed I did not look at my credit card statement b/c I never use it. The rep rebuttal was the account has been open since 11/09. If there is anyone who is willing to try to get our money back I am willing to go for it. At least to make this company think twice. I was double charged.

Yes this is a scam, But how do all us get our money back? I to lost money in this scam and would like to know if anyone has contacted someone to get a class act lawsuit So if anuone know about one, please count me in.

I am telling you.. I paid two bottles for 167.98. I never got the packaged or recieved refunded credit back in my bank account. They kept saying It will credited in thirty days.. Ever time I call and they kept saying another 30 days.. They never read my email that I emailed to the billing department.. I am going to do something if i dont Hear from them.. or getting my money back. I will call the News.. It is bad... I am hearing Impaired.. They refuse accept relay service . So they kept tell me go chat online and now it is blocked to me, could not reach them at all.. What is terrible .. I am frustrated and want my money back.. They took advandaged people s money.. It could be Scam or something.. I will also call news and Police Department about this company. I had enough of it.. Its been since October to now .. They not doing anything for my credited..

This product does not work at all.This product makes you sick.When you go to get your refund back they will not credit you.It has been three months now and I am still fighting to get my refund.I would advise aggest ordering from these people.

Absolutely, same thing happened to me. Did not want automatic shipping but was shipped the 2 products anyway and charged. Tried to cancel on the web to no avail. No phones are answered. Cancelled my account online, thought It was over and now I just received more product today. They need to be reported to the better business bureau immediately. I will be using the info in these complaints to possibly get the BBB to help. Good luck!

They are very rude - will not cancel the order - I got a cancel number - but they keep charging my account anyway. I asked the person for a supervisor 5 times and he would never let me speak to anyone else. I have turned them in to my bank for their practices.

I orded the product, after reciving the product I could not use it because of my medical conditon. I called them before ten days. They sent me a UPS return lable to place on the shipping box. On 10/22/09 Healthclns billed my Visa $3.95, On 1/20/09 Xtremberri billed my Visa $0.99, on 10/30/09 Healthclns billed my Visa $6.99, on 11/8/09 Oberry-I billed my Visa $86.42. I called Xberry-I @[protected] they stated that I called after ten days. I told tem to get thier records stright. Of course they know that I have no records of the phone call.

i agree i ordered a product and i never got it. the customer service that i talk to said basically its my fault for not reading about returned merchandise policy therefore its my lost. even though i have called them plenty of times explaining how i could return the product properly if i never got it in the first place. this company is ###. dont believe anything they say and dont buy anything from his company at all.

I am an attorney from NYC and I am considering suing this company. Write to me with your story about the fraud these people are practicing. lawyernyc@fastmail.fm
Thanks

I'm an attorney in New York and I'm considering suing this company. Write to me with your story about the fraud practiced by this business, lawyernyc@fastmail.fm
Thanks

Hello,

If there was some confusion about your subscription, we honestly didn't mean to

inconvenience you in any way.  Our goal is not to inconvenience our customers .The

terms and conditions of our offer are very visible on the order page, they are stated on

the order page where you confirm your order, located directly to the top of where your

credit card information was entered. There is also a link at the top of the home page

that opens up the terms and conditions in a separate window. Customer service is our

number one priority and we do everything we can to be open with all of our customers.

Of course, mistakes can be made; and if you were not aware of our terms and

conditions in our site, we are happy to offer you a full refund if you return the unused

product back to us. We have always honored our 30-day guarantee and will continue to

do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are

also staffed each and every day of the week to respond to any questions you may have

both before and after your order. Simply call us at [protected] or visit our 24/7 live

help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk

you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

YES THEY GOT ME TO, NEVER RECIEVING THE PILLS BUT WAS CHARGE FOR THEM AND YOU CAN'T GET A REFUND OR THEY WILL CHARGE YOU FOR THAT TO BAD SOMETHING CAN'T BE DONE ABOUT THIS.

I reside in Australia and have found myself in the same position as you all. After ordering the "free" trial of AcaiBurn and Colon Cleanse products, I have had seven charges applied to my Visa! A total of $AU347.79 - an amount as a single parent & student I cannot afford to lose.

A second parcel from China containing [what I believe to be] the Colon Cleanse was delivered to my home after the trial. I promptly returned the unopened parcel to the same address with a short note stating that I wanted to cancel any order in my name and asking for a refund. And then, yet another charge was made against my credit card!

My financial institution has cancelled my card and are issuing a new credit card, but they advised that I also need to contact this company to cancel the order and seek a refund [especially] for charges made when no product was received. I have found a contact number for the AcaiBurn, but am struggling to locate a contact number for Colon Cleanse. I kept emails regarding the Colon Cleanse and will send an email and await a response.

I assume that Acaiburn and Colon Cleanse products are distributed by only one company because it was a linked website. The description of the charges and amounts on my credit card statement are as follows:
Date Description ... $AU
26-Jul MAXACAIBURNCOM OS Amt 14.90 USD ... $18.68
28-Jul CAPSTARDIET OS Amt 19.95 USD ... $25.00
31-Jul CLARIFYHEALTHY OS Amt 5.13 USD ... $6.43
31-Jul QUICKSOLUTIONORDER OS Amt 74.82 USD ... $93.71
28-Aug PERFECTACCESS OS Amt 79.95 USD ... $98.60
14-Sep elitepack OS Amt 2.96 USD ... $3.50
30-Sep JVR-SUPPLEMENTS OS Amt 85.90 USD ... $101.87

I have included these details for anyone who might be concerned about charges on their own credit card statement. Please review your credit card statements periodically to ensure charges are not applied frauduently. Warn others about the risk of any "free" trial ordered via the internet.

NB - The product did not deliver the promised results either!

after an oprah show, my wife wanted to try the green tea and colon cleanse elite pills so after a google search i found these on the colon cleanse elite website and ordered the "free" trial. and yes, i did not read the terms and conditions to see that i was actually signing up for negative subscription (which by the way is an illegal marketing technique in sweden).

i was surprised to see two charges of 79.95 even before i had received the product and free sample. the transaction is QUALITYHEALTH and each "invoice" comes with a different and invalid email address to customer support so it is impossible to get hold of anybody.

obviously, this is a scam and i have passed this on to the credit card company to get the money back which is also the surest way to stop the shipments from china.

ps. the green tea company promptly responded and promised to terminate the shipments so i will see how that transpires, maybe there are a few serious companies out there...just remember to ALWAYS read the small print.

I managed to get my money back by calling the credit card company, and disputing the fraudulent charges made to my account. The people at Powercleanse finally paid back the four charges to my account, but only after three months of emailing back and forth. I don't know what the credit card company threatened them with, but it finally worked. I. like all the other complainants had absolutely no luck in getting these people to acknowledge that two shipments were sent back to them, even with proof from the post office. A total scam. A good learning opportunity, though. I'm never ordering anything online again, unless it's from a company I already know and trust.

We have had the same thing happen to us, but was for Life berry. We ordered the trial size which was 2 or 3 dollars that had a 15 day trial period, well we just recieved the trials yesterday and checked our bank account and we had been charged 87.13 twice for the full sizes, when he called to say we hadnt even got our trials to try for 15 days a person who couldnt even speak english well said the 15 days were up and we didnt cancel, , needless to say when my husband called today he was not very nice to the person on the phone, but we are sending it back and see what happens. We live on a tight budget and them doing that unaurthorized transaction has really put ut in trouble!

Same thing happened to me...
I want to return the products! and get reimbursed but the return address is in China! It will cost at least 50$ to ship this back.
They keep responding to me via different people...
They took out money from my account 4 times, and I keep cancelling my order via e-mail.

Thank you for info. i have had the same thing happen to me. I left several messages with no call back. E-mails keep getting bounced back.

I have and am experiencing the same problem. I ordered mine 20days ago and they did the same thing. One rep told me there is no refund for the product b/c they gave it to me for trial price of 39.95.

I called 5 times trying to get my money back for the order I never received. The supervisor didnot help me out and he accused me of receiving the product and was calling to get refund. They also did tell me that it included free trip to cancun...OMG THIS IS SCAM.

I WENT THROUGH EXACTLY THE SAME AGONY of ordering this scamming product!
I'm so mad I donot know what to do. They will not refund my CC.

I ordered the "Free trial "acaidetox and the Life cleanse on 8/04/09. My card was charged 39.95 on 8/07/09 just three days after I placed the "Free trial" order. Then another 49.95 was charged for a product they had as listed as cancelled. They refused to refund my money even though I never received the product. I was put through to a supervisor who said the 39.95 charge was for an extra purchase. I asked to be e-mailed a receipt as the only receipt that I have has a charge of 1.99 for shipping. I was told that they do not send out e-mails. Then she stated that since I did not cancel in the 15 days there was a charge. When I told her that it still has not been 15 days she restated what she said. I also pointed out that on the terms and conditions page of their member website it states that the "product need not be returned"
I also received phone calls from them that my order includes a "free" trip to Cancun. No thanks! Lesson learned. Do not order from acaiberrydetox.com or naturecolondetox.com. I will also be changing my CC #.

You should know "If it sounds too good to be true, it usually is". ALL ads that lure customers by offering a free product get you in the end. If you read the fine print, the ad will disclose that one is entered into an auto delivery system. Too bad, but this the con of the era. Any Free Trial ends up costing money. You get nothing for nothing.