Acai Berry review: Crooks 931

I have been attempting to call this number [protected]) for the past several days to cancel the shipping of the product. All I get when i call the number is a recorded message telling me that someone will be with me soon. However, I have not been able to speak with a customer service representative. With the first call, I listened to music for 20 minutes before hanging up the phone. The next call lasted about the same length of time before I hung up the phone. Third call last last about the same length of time. It is very frustrating not being able to speak with someone so the order can be cancelled. Last resort is to close the account so no further charges can be made to my credit card.

I just had the same thing happen to me today and I called my credit card company to put it into dispute since FULLFILLMENT won't answer the phone. Also, my c.c. company cancelled my card and reissued me another one, therefore, FULLFILLMENT can't get anymore money from me.
Good Luck!

never this product at all,
this is a scam.
how did they get my CC#

I am always on the computer paying bills or browsing through ebay to see what new deals i can get. One day when i was on the computer I saw an advertisement for a diet pill called the acai berry. It claimed that it was featured on the Oprah show and had also helped other celebrities like Britney Spears lose weight. The fee for the product was just shipping and handling of $5.95, so I decided to try it. So after I paid for the merchandise, a week or two later I received the pill in the mail. I eagerly opened the package and began looking for an instruction card. I was unable to find any directions. So, I began taking the pills. After a week or so I wasn't feeling any different. I put the pills aside and forgot about them for awhile since after all i had only lost $5.95. About a week later I was checking my balance on my bank card, and noticed there was a withdrawal of $88 and then some. I quickly began searching through my records only to find that in addition to my $88 charge I also had a $79 charge. I tried calling the customer service number that was on my receipt invoice only to find a busy signal. My two sisters also had purchased the "free trial" and were charged outrageous dollar amounts without there authorization as well. They too began calling the customer service number to try to receive a refund and cancel the product. Only one of my sisters was able to get through, and the company would not let her cancel and only continued to try to sell her more phony products. I did research on the internet to try to see if this was a major scam, and found that tons of other people had been through the same ordeal. My sisters and I ended up having to completely change our bank accounts and put blocks on our accounts, as it was the only way to stop the company from taking money from us.

Has anyone had any luck with the cancelling your Acai Berry procuct.. I cannot get through to them and it's been 7 days. Can anybocy help me. Thanks..

I purchased the free sample of Acai Berry on October 8 and before I could even receive the free sample they charged my account on October 21 for the next 31 day shipment. I am currently trying to get a hold of the company to cancel the shipments but have sat on the phone at least an hour and still noone has answered. Even though, I have not tried the product I would not recommend it due to the fact that they are unreachable and unreliable. The receipt said that the product would be shipped within 24 hours and I should leave 4-6 days for shipping. It has surpassed the time frame and I have yet to receive a product and am now paying for the second shipment and have not lost a pound while paying for the product.

is there anyway to cancelle by phone or by writing them, i am aboout to take this to my lawyer and press charges.

i cannot believe that i fell for this scam! i DID get an answering machine @ the last # on your email, but who knows? my plan is to send this junk back and to notify my credit card. good luck. let me know if you think of something better

I was online and saw an advertisement for the Acai berry product. You get a free trial for $1.00 and can cancel within 14 days with no other charges to your account. This was about a week ago. I have not recieved my trial. Today I was checking my bank account and there was a charge for $89.31. I did not authorize this charge and I cannot do anything because the charge is still "pending" I am disgusted! Now, my account is in the hole and no telling what kind of charges I am going to have to pay because of this! I tried to call the number they gave to cancel the order and what do you know? The number is no good. I keep getting a fast busy signal after a couple of rings. I am fuming!

They said they'd refund my money but never did refund me $74.76. I returned the product promising a refund

Ordered free trial and then proceeded to cancel with that company. I was then charged 90.20 and when I called three different numbers for that company I got no response from any of them.

I did the same thing as you. I tried getting in contact with the company before my 14 day trial ends. However, no one picks up. Did you ever got in contact with them? If so, how? Thanks

I want to cancel my next order of ACAIBERRY. My cc has been charged. No one will call me back. Pl call me at [protected] or e-mail me at delanehudson@bellsouth.net-DO NOT BILL ME AGAIN! Kelly sanders

I ordered trial size for $4.97, then received 2 bottles of 60 capsules, and got charged $76.97 twice plus 5.97 for I don't know what. Plus finance charges on my credit card. I never authorize these orders. Please stop now.

This company used to have a person to cancel orders, which i did - twice -with assurances this would be cancelled and charges taken off of my account; now they only refer to the gohelpnow.com website which is virtually useless. I contacted my credit card company and they discovered three more charges which were not on my recent statement, but will appear on next months statement. They are investigating and have contacted the bank of this company to dispute these charges. This is running into hundreds of dollars of unauthorized charges. This is a company that should be brought up on charges of fraud - plain and simple. You do not have my permission to continue charging my account and dont send any more of your horrible product to me.

Ths is a scam. All the numbers are invaild. You will receive your product just in time to
Be charged $89.31. Can't reach any one to cancel, had to cancel credit card. This is a scam!

Don't know what the address is cause I ordered it on line and they keep billing my card for $39.95 and I guess I am on auto ship, didn't sign up for it. When I went on line and they kept repeating the samething over and over again and I couldn't get an answer I should have known. What a scam

I went to two websites and decided to try the extreme acai berry and ordered the free trial and i did read the terms and conditions and it said nothing on there about the 7 day trial for the fit factory for 29.95 and like many others when i tried to call the number it just kept saying all circuits are busy for about 8 hours, then i went to another website from that one about the colon cleanse and never ordered the free trial and in their terms agreement it said something about the 29.95 . I found a number [protected] and finally got it cancelled. Do not know if that was just for the fit factory or not. Gonna have to end up changing my bank account number for them to not charge me anything else. Scam scam scam scam scam !

YES! I want to thank the person above for posting the phone number to cancel it... i cant believe that companies do this sort of stuff to innocent ppl - it turns away business if anything!

If you have the same problem - call the number above and also ask if there is any other way you can be charged for anything... they should give you another number... i signed up for the free acai berry thing - and fit factory is the number above.. im currently on hold for the acai berry thing... and gettin more pissed by the minute!

i WAS CHARGED TWICE ($41.85) FOR THE ACAI WHEN I WAS ONLY SUPPOSED TO BE DEBITED ONLY $1.95. tHEN i WAS KEPT ON THE LINE OVER 40 MINUTES AND THE LADY SAID THEY WOULD REIMBURSE ME FOR THE ONE THEY CHARGED TO MY CREDIT CARD. hOWEVER MY BANK SAID THEY CHARGE TWO TIMES $41.85.

hOW CAN I GET MY FUNDS BACK EVEN THOUGH I WILL CANCELL MY CARD.

I ordered a free sample of Acai Berry in August 2008. I did receive the free sample;however, I never agreed for your company to take 79.00 out of my account on a monthly basis. And to add insult to injury, I never received any products after the money was taken from my account. Please cancel any orders and return my money to my checking account.
Thank you in advance for your anticipated cooperation.
Rasool Abdullah

I did the same thing and have one charge for 88 and one for 94 charged to my account. These are unauthorized and all the numbers provided do not work! I am canceling my credit card before more charges show up and calling my bank tomorrow to see what can be done about these charges. This is really frustrating!

Received a free bottle of product, only paid S&H as advertised. Did not authorize any further shipments or charges to my credit card. Company does not answer phone in order for me to get a return authorization for the return of the product. They continue to make charges to my credit card which are not authorized. I've contacted my credit card and disputed any and all charges from this company. They apparently are a complete scam and should be avoided.

To Whom it may concern:
I only ordered the free sample, agreed only to pay shipping. We go the New jersey Shore for the summer, I returned home the midddle of September, I did not check my mail. I am now working for an Attorney, I have explained to him my problem. This is a scam. I am a senior citizen, I am taking this problem to our state senator, asking for his advice. Please return my money, or I will have to take legal action.
Liz Ludwig

Tell the bank these are fraudulent charges never authorized by you. Tell them you have attempted, repeatedly, to get thru to these people to cancel your "account" (whether you have or not) and they keep hanging up on you. You might also consider changing your bank account and/or card info, since it has likely been compromised and you will probably start seeing charges from other companies such as Fit Factory or Pricelimbo.com or several others that have been named in similar complaints to yours.

Good luck.

I totally got scammed too. The customer service department is awful. I've been hung up on three times. I am a single mother with two children and can't afford to lose $200. I am sick to my stomach and cannot believe there is nothing I can do to get my money back.

I signed up for a Free Trail of the Acai Berry Flush The Third Week Of October. The more I thought about it the More Uncomfortable I felt cause I had never ordered anything On-Line! So I call a few days later telling them I want to cancel. The Man on the phone said I COULD NOT cancel and I had to wait closer to the end of my Free Trail!

He Even offered to give me another 2 weeks, and another FREE bottle!

I NEVER RECEIVED ANY PRODUCT!

Then Yesterday I received a Charge on my Credit Card for $29.95 from Fit Factory. This Charge was NOT approved by me. I called the number I found for the Company, and DEMANDED a refund, as I also informed them that I reported their Company to the BBB and to the IC3.

I still have no Refund!

I received a call Last night 11/4/08 from yet ANOTHER company WITH my CC# offering me a Free Trial and a Free $40.00 Gas Card. And then telling me I have to cancel by said date or I would be charged $29.95 for my membership which I NEVER signed up for!

I did contact the BBB and the IC3... I think Everyone Involved with this company should!

What a RIP! This company advertised and I fell for it, a product for weight loss and health for a free trial. They sent me two orders (I did not intend to get but one) and charged me for my free trial a total of $83.70. The idea was to try it for free and then order and pay $41.85 which comes automatically every month. They have a phone number but after getting the recording telling you there is a 40 minute wait, you never can reach a live person. You need to get a RMA (Return Merchandise Authorization) number or will not receive a refund. Also you will be charged a 15% restocking fee. I have emailed them but I am sure I will never hear back. I will never order anything from the internet again. I can't believe I have been "taken" once more.

I have done what i see others have, ordered a sample of Acai Berry 500 for the shipping and handling of $4.95 on my credit card and I tried to contact Nubodi to inquire about it, and I can't get in touch with anyone. So I go to check out the website and come across this board of complaints! I think something should be done about this! Its fraud!

I orderd the free sample of Acai Berry for $3.95 which I never recieved, and 7 days later I have 2 charges of $29.95. So I contacted the Shipping company got my Refund for the $3.95 then I asked them to give me the Number for the company that was charging me which was called (Fit Company) called them and got a Refund for both charges. The Number that your bank has is not a working number so you have to go through the shipping company. It took me about 1 1/2 hrs on hold and going back and forth from the bank to the Fit Company but I got my Money back.

Can anyone give me any suggestions about cancelling this product? The company never answers the phone, or phone line is busy, or phone line clicks off. Is their an alternate number to cancel before I am charge monthly? I called the better business bureau and notified my bank, what should I do? Thanks

I tried the product and does not work and they charged my account for $79.76 without my athorization

i got hit also, id love my money back but i dont think thats going to happen. all calls i have made have been busy signals. then i stumbled across this place. i had to cancel my card which was another ten bucks, im losing money left and right over this scam!

I need credit for the past several months for charge made to my personal Visa Card for Product I canceled and never received!

I made a purchase of this product in Sept.08, paid for it and was sent more and charged my credit card without my consent. Tried to contact co. by phone but was never able to get anyone. My credit card co. was called and told to stop this transaction. the product was sent back, and co. was informed of what was to happen. This is fraud... These people should be investigated for false and misleading ads.

please be informed this will not happen again. I will never buy anything from this co. again..

Sandra Phelps

Product does not work. ordered the trial size they
automatically billed my credit card for $88.67 and
then an additonally $79.76 I just saw on my credit
card today.
all of this without authorization. When you call
the toll free number the phone is dead no answer
so how are you going to cancel further shipments
if they phone is disconnected?

Out of the blue I received a charge of $4.51 on my card. There is no explanation nor did I request any products. I cancelled an order over a month ago with a live agent and thought I was finished with this. There is no way Oprah or the Today Show would endorse this type of activity. Acai Berry doesnt even work. Don't be fooled by the low cost introductory offer. They continue billing you at their own discdretion.

This was a trick purchase. I was directed from an advertisement on a website I trust. This company offered a 30 day trial free for 4.95 shipping. The charge to my account was $44.95. They added product by bundling in a tricky way they said that I needed to unclick the other two products that were shown on the screen. I did not see any other products offered on the screen. They put me on hold for forty-five minutes and then said they would not cancel my order, because it was already processed. My bank activity shows it only as pending. It is going to overdraw my account because I only have $19.00 in it and the bank charge will be an additional $35.00. This whole purchase, that I won't recieve when it comes in the mail, will end up costing, $150.00 because I have two other checks out under $2.00 that I will have to pay $35.00 for each of these checks as well. What a mess! Thanks for the great offer Central Coast Nutraceuticals, Inc. I will never click on an advertisement again. If I want something I will go directly to the source.

I want this account canceled and I want the 8.51 sent back to my checking account

fit factory charge my credit card $29.95 for something i have idea off. is there a to get my money back?