Menu
For Business Write a review File a complaint
CB Travel and Vacations Accor Plus Misguiding & cheating membership of accor plus
Accor Plus

Accor Plus review: Misguiding & cheating membership of accor plus

N
Author of the review
2:09 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Nilesh N Madia , email address is [protected]@gmail.com & I became a member at the Accor hotels few days back. I was assured of complete transparency while booking the members free night. Also, I clarified about all the participating hotels where the vouchers were valid before becoming a member.

After enrolling I searched your app to utilize my complimentary night. While searching I saw certain hotels were completely removed from the list. Since I was unable to make the booking online, I contacted the member's service. I asked them to check for several available dates, but it was a shock when the person said one of the hotels was not available even for an entire year, the other one did not even have a single availability till 4 months. I called up the respective hotels and they all had rooms available.

Thats when I understood the cheating from the Accor hotels. You have blocked the inventories of the popular hotels & your website shows only the availability of your lower class hotels like ibis for our free night stay.

You guys think that we are stupid to become a member & waste our money. What I clearly get is that your membership is not transparent enough & you have lied to us. This is not just marketing gimmicks, but it amounts to cheating when something promised to us is not delivered.

So I want them to cancel the membership & give back my money.

Confidential Information Hidden: This section contains confidential information visible to verified Accor Plus representatives only. If you are affiliated with Accor Plus, please claim your business to access these details.

0 comments
Add a comment
  1. Accor Plus Contacts

  2. Accor Plus phone numbers
    1300 363 637
    1300 363 637
    Click up if you have successfully reached Accor Plus by calling 1300 363 637 phone number 4 4 users reported that they have successfully reached Accor Plus by calling 1300 363 637 phone number Click down if you have unsuccessfully reached Accor Plus by calling 1300 363 637 phone number 0 0 users reported that they have UNsuccessfully reached Accor Plus by calling 1300 363 637 phone number
    67%
    Confidence score
    Australia
    +1 (800) 200-7172
    +1 (800) 200-7172
    Click up if you have successfully reached Accor Plus by calling +1 (800) 200-7172 phone number 0 0 users reported that they have successfully reached Accor Plus by calling +1 (800) 200-7172 phone number Click down if you have unsuccessfully reached Accor Plus by calling +1 (800) 200-7172 phone number 0 0 users reported that they have UNsuccessfully reached Accor Plus by calling +1 (800) 200-7172 phone number
    India
    +61 299 271 640
    +61 299 271 640
    Click up if you have successfully reached Accor Plus by calling +61 299 271 640 phone number 2 2 users reported that they have successfully reached Accor Plus by calling +61 299 271 640 phone number Click down if you have unsuccessfully reached Accor Plus by calling +61 299 271 640 phone number 2 2 users reported that they have UNsuccessfully reached Accor Plus by calling +61 299 271 640 phone number
    International
    +64 800 440 982
    +64 800 440 982
    Click up if you have successfully reached Accor Plus by calling +64 800 440 982 phone number 1 1 users reported that they have successfully reached Accor Plus by calling +64 800 440 982 phone number Click down if you have unsuccessfully reached Accor Plus by calling +64 800 440 982 phone number 0 0 users reported that they have UNsuccessfully reached Accor Plus by calling +64 800 440 982 phone number
    100%
    Confidence score
    New Zealand
    +86 400 821 1866
    +86 400 821 1866
    Click up if you have successfully reached Accor Plus by calling +86 400 821 1866 phone number 1 1 users reported that they have successfully reached Accor Plus by calling +86 400 821 1866 phone number Click down if you have unsuccessfully reached Accor Plus by calling +86 400 821 1866 phone number 0 0 users reported that they have UNsuccessfully reached Accor Plus by calling +86 400 821 1866 phone number
    100%
    Confidence score
    China
    +679 800 2158
    +679 800 2158
    Click up if you have successfully reached Accor Plus by calling +679 800 2158 phone number 2 2 users reported that they have successfully reached Accor Plus by calling +679 800 2158 phone number Click down if you have unsuccessfully reached Accor Plus by calling +679 800 2158 phone number 0 0 users reported that they have UNsuccessfully reached Accor Plus by calling +679 800 2158 phone number
    100%
    Confidence score
    Fiji
    +62 212 554 4200
    +62 212 554 4200
    Click up if you have successfully reached Accor Plus by calling +62 212 554 4200 phone number 1 1 users reported that they have successfully reached Accor Plus by calling +62 212 554 4200 phone number Click down if you have unsuccessfully reached Accor Plus by calling +62 212 554 4200 phone number 1 1 users reported that they have UNsuccessfully reached Accor Plus by calling +62 212 554 4200 phone number
    Indonesia
    +60 326 886 688
    +60 326 886 688
    Click up if you have successfully reached Accor Plus by calling +60 326 886 688 phone number 1 1 users reported that they have successfully reached Accor Plus by calling +60 326 886 688 phone number Click down if you have unsuccessfully reached Accor Plus by calling +60 326 886 688 phone number 1 1 users reported that they have UNsuccessfully reached Accor Plus by calling +60 326 886 688 phone number
    Malaysia
    +63 28 326 948
    +63 28 326 948
    Click up if you have successfully reached Accor Plus by calling +63 28 326 948 phone number 1 1 users reported that they have successfully reached Accor Plus by calling +63 28 326 948 phone number Click down if you have unsuccessfully reached Accor Plus by calling +63 28 326 948 phone number 0 0 users reported that they have UNsuccessfully reached Accor Plus by calling +63 28 326 948 phone number
    100%
    Confidence score
    Philippines
    +65 69 396 600
    +65 69 396 600
    Click up if you have successfully reached Accor Plus by calling +65 69 396 600 phone number 1 1 users reported that they have successfully reached Accor Plus by calling +65 69 396 600 phone number Click down if you have unsuccessfully reached Accor Plus by calling +65 69 396 600 phone number 0 0 users reported that they have UNsuccessfully reached Accor Plus by calling +65 69 396 600 phone number
    100%
    Confidence score
    Singapore
    +66 23 524 400
    +66 23 524 400
    Click up if you have successfully reached Accor Plus by calling +66 23 524 400 phone number 1 1 users reported that they have successfully reached Accor Plus by calling +66 23 524 400 phone number Click down if you have unsuccessfully reached Accor Plus by calling +66 23 524 400 phone number 0 0 users reported that they have UNsuccessfully reached Accor Plus by calling +66 23 524 400 phone number
    100%
    Confidence score
    Thailand
    +84 839 331 000
    +84 839 331 000
    Click up if you have successfully reached Accor Plus by calling +84 839 331 000 phone number 1 1 users reported that they have successfully reached Accor Plus by calling +84 839 331 000 phone number Click down if you have unsuccessfully reached Accor Plus by calling +84 839 331 000 phone number 0 0 users reported that they have UNsuccessfully reached Accor Plus by calling +84 839 331 000 phone number
    100%
    Confidence score
    Vietnam
    More phone numbers
  3. Accor Plus emails
  4. Accor Plus address
    3/110 Walker St., Sydney, New South Wales, 2060, Australia
  5. Accor Plus social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024