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CB Travel and Vacations Accor Plus Misguiding & cheating membership of accor plus
Accor Plus

Accor Plus review: Misguiding & cheating membership of accor plus

N
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2:09 am EST
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This review was chosen algorithmically as the most valued customer feedback.

My name is Nilesh N Madia , email address is [protected]@gmail.com & I became a member at the Accor hotels few days back. I was assured of complete transparency while booking the members free night. Also, I clarified about all the participating hotels where the vouchers were valid before becoming a member.

After enrolling I searched your app to utilize my complimentary night. While searching I saw certain hotels were completely removed from the list. Since I was unable to make the booking online, I contacted the member's service. I asked them to check for several available dates, but it was a shock when the person said one of the hotels was not available even for an entire year, the other one did not even have a single availability till 4 months. I called up the respective hotels and they all had rooms available.

Thats when I understood the cheating from the Accor hotels. You have blocked the inventories of the popular hotels & your website shows only the availability of your lower class hotels like ibis for our free night stay.

You guys think that we are stupid to become a member & waste our money. What I clearly get is that your membership is not transparent enough & you have lied to us. This is not just marketing gimmicks, but it amounts to cheating when something promised to us is not delivered.

So I want them to cancel the membership & give back my money.

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  1. Accor Plus Contacts

  2. Accor Plus phone numbers
    1300 363 637
    1300 363 637
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    67%
    Confidence score
    Australia
    +1 (800) 200-7172
    +1 (800) 200-7172
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    India
    +61 299 271 640
    +61 299 271 640
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    International
    +64 800 440 982
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    100%
    Confidence score
    New Zealand
    +86 400 821 1866
    +86 400 821 1866
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    100%
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    China
    +679 800 2158
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    100%
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    Fiji
    +62 212 554 4200
    +62 212 554 4200
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    Indonesia
    +60 326 886 688
    +60 326 886 688
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    Malaysia
    +63 28 326 948
    +63 28 326 948
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    100%
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    Philippines
    +65 69 396 600
    +65 69 396 600
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    100%
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    Singapore
    +66 23 524 400
    +66 23 524 400
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    100%
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    Thailand
    +84 839 331 000
    +84 839 331 000
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    100%
    Confidence score
    Vietnam
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  3. Accor Plus emails
  4. Accor Plus address
    3/110 Walker St., Sydney, New South Wales, 2060, Australia
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Accor Plus Category
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