Menu
For Business Write a review File a complaint
FrontRowTickets.com Customer Service Phone, Email, Contacts

FrontRowTickets.com
Reviews and Complaints

frontrowtickets.com

Learn how the rating is calculated

2.6 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

FrontRowTickets.com Complaints 5

ComplaintsBoard
G
2:50 am EST

FrontRowTickets.com tickets sale

The band seems to love what they are doing and it shows in the way they play. Loved watching the drummer too! If you want to understand what you are going through and laugh about it at the same time, then you must see this show! The process was extremely easy to use. Plus they delivered what they promised. The team were also always there for support, even when last minute changes and dates had to be moved they were very understanding and I would definitely recommend their services.

Read full review of FrontRowTickets.com
Hide full review
ComplaintsBoard
R
3:30 am EST

FrontRowTickets.com tickets

I have dealt with FrontRowTickets.com on a few occasions and they have always been able to cover my needs. Even after a show I purchased was canceled, they called me before I had even heard the show was canceled. My last transaction really set them apart in my book, I am a unique individual in size, 6'7 400 lbs so many arena seats don't work for me. FrontRowTickets.com were able to accommodate my demands and get me the exact seats I need/want. Don't make the mistake of using another website or brokerage.

Read full review of FrontRowTickets.com and 1 comment
Hide full review
1 comment
Add a comment
M
M
mcconcertgoer
US
May 22, 2019 11:55 am EDT

Totally 100%. These guys are the real deal. I won't even think of using anyone else. Great prices too.

ComplaintsBoard
E
2:20 am EDT

FrontRowTickets.com ticket

I was getting very frustrated with trying to purchase tickets online as I do not have an Ipad or Iphone, until I finally called and got very good response, politeness, and the gentleman was very helpful, kind. I had gotten my tickets right away. So, don't hold back, they will help you out right away and answer any questions.
The staff at FrontRowTickets.com make purchasing tickets reliably simple.

Read full review of FrontRowTickets.com
Hide full review

Is FrontRowTickets.com Legit?

FrontRowTickets.com earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: FrontRowTickets.com stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights FrontRowTickets.com's reputation as a trustworthy leader in their field. Customers can rely on FrontRowTickets.com's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for FrontRowTickets.com. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

FrontRowTickets.com has claimed the domain name for frontrowtickets.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Frontrowtickets.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Frontrowtickets.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to FrontRowTickets.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to FrontRowTickets.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
9:30 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FrontRowTickets.com fraud and cheating

Do not trust FrontRow or TicketsNow they are very crooked people. I was looking to purchase tickets for the supercross in the Georgia Dome dated for the 21st of this month. This was my first time purchasing tickets on the internet.

It will probably be my last. I wanted to get seats close to some of my friends that already had tickets and frontrow had the better prices that I saw. So I clicked on the tickets that I wished to purchase, and I was immediately redirected to TicketsNow.

They charged me a service fee of $36.00 for each ticket even though there was no mention of a service charge at FrontRow. Each ticket price was $144.00 for the 2nd level seating which was not the worst nor the best seats.

When I received the tickets they have $40.00 stamped on them. I was completely ripped off. I payed a total of $374.00 for 2 tickets that are worth $80.00. On top of the service charge of $72.00, they added $14.00 for shipping/handling.

This has made me not to want to do business over the internet nor go to any events in fear of being ripped off again. I'm glad these brokers think that they have to rip people off to get the things in life that they want!

Read full review of FrontRowTickets.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Amy Jennings
US
Aug 15, 2018 8:28 am EDT

Front Row Tickets has better prices and I've been using them for years. I've been going to concerts and Dodgers games. I spoke to someone once and he was really good and helped me really well. It's a wonderful place and tickets normally arrive on time. I used to buy tickets somewhere else, but now, I use Front Row Tickets.

ComplaintsBoard
V
11:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FrontRowTickets.com fraud and scam

I ordered Rays Baseball tickets from Front Row Seats LLC online, and was told to pick-up tickets at will call. When I went to will call with my guests they gave us the tickets, however when we entered the stadium only one (1) ticket was good. Security pulled the other two (2) and accused us of trying to pass phony tickets and threatened call the police. After numerous e-mails, and calls to Front Row I was informed they would investigate the matter. Weeks later, they don't even bother to respond. I'm out $150.00 - Ripped off in Tampa.

Read full review of FrontRowTickets.com and 6 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
6 comments
Add a comment
A
A
Al Smith12
US
Feb 15, 2019 10:13 am EST

I ordered two tickets from this company for a show at Proctors Theater in Schenectady, N.Y. When I did not receive the tickets I called the company and they told me I purchased parking tickets and not concert tickets for $90.00 They then told me that they were not responsible. They kept giving me a phone number that did not work. I LOST A TOTAL OF $134.00 AS A RESULT OF THIS FRAUDULENT COMPANY. DO NOT GIVE THEM YOUR MONEY!

W
W
Wanda Woods
US
May 23, 2018 6:58 am EDT

I was trying to find something a little bit more affordable than Ticketmaster or another option for receiving and the third-party sales I was referred to was Front Row Tickets. Predominantly, I’ve gone to WWE events and 49ers games.

Recently, I started going to Sharks games as well. Their promotions only come after I purchased the ticket but they give a conditional basis wherein you get $50 off your next purchase or $50 off of the ticket but you have to go through a grueling process.

So, I turn down whatever promotion was offered after the sale. I just want to buy and get my ticket and I’m happy to enjoy whatever event I’m going to.The staff are easy to work with and efficient; they are doing an awesome job!

S
S
Shannon Colon
US
Oct 13, 2016 11:23 pm EDT

FrontRowTickets enabled me to get tickets to a concert that was theoretically sold out but the seats were fantastic - very close to the stage and still at a very good price. The tickets came through very quickly and everything was trouble free.

U
U
Upset in Tempe
Tempe, US
Jan 26, 2012 10:50 pm EST

Bunch of smelly black people selling tickets on corners for Front Row

T
T
Tommyolao
US
Aug 17, 2010 10:32 pm EDT

FrontRowTickets.com is a fantastic site with great selection and service! I have used them tons of times and always had a great experience. This complaint is against Front Row Seats LLC, not Front Row Tickets.

D
D
deplorableDPdriver
US
Jul 14, 2017 5:16 pm EDT
Replying to comment of Tommyolao

Frontrowtickets.com is 100% a scam and ripoff artists. They robbed us briefly, thank God the credit card company refunded us. They won't respond to anyone about ripping us off.

FrontRowTickets.com Reviews 0

Looks like FrontRowTickets.com has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent FrontRowTickets.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of FrontRowTickets.com complaint handling

FrontRowTickets.com reviews first appeared on Complaints Board on Sep 29, 2008. The latest review tickets sale was posted on Feb 26, 2019. The latest complaint fraud and cheating was resolved on Feb 18, 2009. FrontRowTickets.com has an average consumer rating of 3 stars from 5 reviews. FrontRowTickets.com has resolved 2 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. FrontRowTickets.com Contacts

  2. FrontRowTickets.com phone numbers
    +1 (888) 856-7835
    +1 (888) 856-7835
    Click up if you have successfully reached FrontRowTickets.com by calling +1 (888) 856-7835 phone number 0 0 users reported that they have successfully reached FrontRowTickets.com by calling +1 (888) 856-7835 phone number Click down if you have unsuccessfully reached FrontRowTickets.com by calling +1 (888) 856-7835 phone number 0 0 users reported that they have UNsuccessfully reached FrontRowTickets.com by calling +1 (888) 856-7835 phone number
  3. FrontRowTickets.com emails
  4. FrontRowTickets.com address
    4621 Outer Loop № 144, Louisville, Kentucky, 40219, United States
  5. FrontRowTickets.com social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
FrontRowTickets.com Category
FrontRowTickets.com is ranked 154 among 518 companies in the Travel and Vacations category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.