MyFlightSearch’s earns a 1.2-star rating from 107 reviews, showing that the majority of travelers are dissatisfied with booking experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Will not refund cancelled/changed ticket cost
I ordered a ticket for a round trip flight to Canada, Booking Number FSON640287. Within a day or so there was no confirmation number given so they cancelled that flight and agreed to a refund of the ticket price in writing. They did so on October 24, 2022 in the amount of $568.92. They then issued me a new flight ticket from TravelReImagine, a different company. TravelReImagine overcharged me and agreed in writing to refund me that overpayment on November 10, 2022. I am still waiting for the refunds. Their "customer service" is not in the US and their goal is to wear you down so you give up on the refunds. I called MyFlightSearch 7 times today and was cut off or hung up on every call. Both of these companies, located in different states, are a complete scam. MyFlightSearch is in Nevada and TravelReImagine is in Colorado. I plan seek assistance from each states' respective Consumer Fraud Division with their Office of Attorney General.
Desired outcome: Refund my money.
Refund on a flight
I booked a flight with them on April 28th of 2023 and they called me the next day saying they could not get the flight on the days and time they had agreed upon for my round trip from Norfolk, VA to Phoenix, AR. They tried to accommodate me with other times and days but we needed to be there for a college graduation. So, they agreed to give me a refund with no service charges taken out. On April 30, I received an email explaining it all. It has now been almost six months, and I have yet to receive my $417.56. I keep calling them and their response is we escalated the problem and I should receive it in 7 to 14 days. Well, it has been longer than that please help as I am on a fixed income and I do not have money to just give away. I advise no one to use them because they will promise you something they cannot provide.
Thank You,
Dissatisfied Customer
Desired outcome: I would love to have my money back.
MyFlightSearch Refund
Finally got a refund almost two and one-half months after initial "booking " of non-existing flight. My initial excuse that I was given when I learned I had no flight actually booked, was that the flight was not available, 5 weeks before the actual flight.
I persisted with repeated phone calls and filing complaints, throwing the words fraud around to the three supposedly different people, all named John, with middle eastern accents, who spoke to me on the phone!
I guess the squeaky
wheel gets the oil.
Desired outcome: refund
Is MyFlightSearch Legit?
MyFlightSearch earns a trustworthiness rating of 31%
Be careful. Check reviews and watch out for issues before dealing with MyFlightSearch.
You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
Exercise caution when using myflightsearch.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
We conducted a search on social media and found several negative reviews related to MyFlightSearch. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for MyFlightSearch. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- MyFlightSearch has registered the domain name for myflightsearch.com for more than one year, which may indicate stability and longevity.
- Myflightsearch.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Myflightsearch.com you are considering visiting, which is associated with MyFlightSearch, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Airline ticket booking
I searched February 19, 2023 for a round trip flight from Tampa to Key West. This site appears to be the actual airline. In my case Silver Airways. I booked a flight and received confirmation that I was booked and received a booking number. My Credit card was charged by what read “Silver Airways”. I go to check in the day before the flight and they had no record of me! I called them and they tried to sell me a ticket for $700! I explained I didn’t need a ticket that I already purchased one. I was then told my flight was canceled! It wasn’t because a group of my friends are on the flight! The agent claims they only sell “reservations” and the fare they quoted me wasn’t available yesterday so they had to cancel my ticket! Complete rip off and a scam. There were no more tickets on my flight with my group so now I have to go in at a later time and travel solo there and back for almost 3 times the cost!
Dear Cheryl Castellari,
Thank you for using MyFlightSearch for booking your Air Ticket.
Please take a moment to review the summary of your booking. Kindly note, this is a confirmation of your booking and not your E-Ticket.
Thanks,
MyFlightSearch
congrats Congratulations! Your flight has been booked.
Booking Reference No: FSON477655 Date Booked: Feb 19, 2023, 17:13 PST
Silver Airways Corp Journey Type : Round Trip
Origin :
TPA, Tampa
Destination :
EYW, Key West
Passengers :
1 Traveler
Departure :
Thu, Jul 20, 2023
Return :
Sun, Jul 23, 2023
Total Price :
$267.94
Desired outcome: I want my original booking price refunded and to be compensated for the difference of what the flight cost me because I had to book last minute. I had to pay $679 instead of the normal flight charge of $268
I hate to say this, but this was the exact thing that happened to me and my mother as well. She booked a flight to Hawaii a few months back for two of us. We also had other family members joining this flight, but they booked directly through West Jet.
This morning, she received an email from them that stated that our reservation was cancelled and that she would receive a refund in 6 to 8 weeks! When we checked the West Jet sight, there were still seats available, but a much higher rate. When calling myflightsearch, they were unhelpful and uncaring. I suspect that this is just a swindle to hold people's money for a finance some sort of fast trade investment scheme. Getting your money back after 6 to 8 weeks should be illegal as well. Let's put it into context, they have your money for something that isn't physically yours. This means that the money should be sent back asap, or you have your flight. It's not one or the other.
Still to the major companies when booking flights. If it's too good to be true, I suspect that they will screw you. MYFLIGHTSEARCH should be renamed to MYFLIGHTSCAMMERS. Stay away from this group. Sad that we live in an age where we can trust people or companies when they are spending hard earned money.
refund not received
I booked a RETURN flight from you May 8/23 travelling from London Ontario to Calgary Alberta. Each time i called about etickets I was told a different story. Last one was tickets would be available week before flight I called on July 823 wanting my etickets. AT THIS TIME I WAS TOLD I DID NOT HAVE A RETURN FLIGHT! VERY UPSET AS i HAVE A PRINT-OUT OF TRANSATION FOR A RETURN FLIGHT. AGENT COULD NOT FIND ME ANOTHER FLIGHT UNLESS I WAS WILLING TO PAY TWICE THE INITIAL AMOUNT CHARGED TO MY CREDIT CARD AND ALSO HAD TO FLY FROM A DIFFERENT LOCATION. i HAVE CALLED REPEATEDLY TO ASK FOR MY REFUND. i HAVE WAITED THE 28 DAYS FOR THE PROCESS! STILL NOT RECEIVED! HOW CAN ANYONE GIVE A FAVOURABLE REVIEW WHEN MY FLIGHT WAS HANDLED SO AWFULLY!
I APPREICATE RECEIVING $ OWING TO ME ASAP $1002.34 CAN!
JOAN WESTGATE, WATFORD, ON CAN.
UNSATISFIED CUSTOMER
Desired outcome: BE REIMBURSED FOR WHAT PAID! $1002.34
Refund for tickets not received
We booked a flight to Cancun, October 23, 2022, on Air Transat out of London, Ontario to fly on January 21, 2023 on MyflightSearch.com (Booking # FSON877382). In January no tickets had been issued and delivered. I phoned them at [protected]. They said they could not get the tickets at the price quoted. They did not contact us to tell us that tickets could not be issued, but the $950.76 USD had already been charged to our Master Card on October 23, 2022. They offered to sell us tickets for $1500 USD.
We requested a refund for the amount already paid. They said they would refund the amount paid. They followed that with an email on January 2 saying that the refund has been requested but it may take one or two billing cycles to be reflected on our billing statement. We have called several times and when given our account number they have disconnected the phone. I emailed them and they replied with a form letter stating that a customer care team representative will contact us soon, if a response is required. To this date we have not heard from them.
ETKT AIR TRANSAT ABT was the name of the company that appeared on the credit card statement on October 23, 2022
We would like your help with this.
Janet and David Brent
dave.[protected]@execulink.com
Desired outcome: Refund and flag MyFlightSearch.com flagged as a bad company
Tickets not issued, money paid and not refunded.
We booked a flight to Cancun, October 23, 2022, on an Air Transat flight out of London ON, Booking #FSON877382. In January no tickets had been delivered so I phoned there number [protected]) They said they could not get the tickets at the price quoted. They did not contact us to tell us that but $950.76 USD was charged to our master card on October 23. When I phoned on January 2, 2023, they offered to get us tickets for $1500 something USD but we requested a refund of the amount paid. They said they would refund the amount paid. They followed that with an email on January 2,2023, saying that the refund has been requested but it may take one or two billing cycles to be reflected on our credit statement. We have called them at least three times and they have hung up. I emailed them and they replied that a customer care team representative will contact us soon, in case if it requires a response.
"ETKT AIR TRANSAT ABT was the name of the company that appeared on the credit card statement on October 23. Is there anything we can do to get the money back?
Desired outcome: Our money back and others told no to deal with "myflightsearch.com)
Travel
I called on March 11 to book a flight from PVD to Ft Lauderdale fl. I was told it would be 106.77. The money was taken out that day. I assumed I was booked. On March 19, I got 195.92 taken out of my account. Today my friend who I am flying with calls me and told me she called to check on her ticket and was told there was not ticket, it was on hold and the new prices is 180 more to confirm. I was furious. I asked for my money back immediately but unfortunately the card I used the bank took because of the 195.92 charge that was not authorized. This is a terrible company, at no time did anyone tell me the price of 106 was not a confirmed flight. Shame on your company for misrepresenting someone over the phone. Your e mail you send after the fact is disgraceful, I see why you have so many complaints and a 3 star rating. Please forward a check in the amount of 106.00 along with a 500.00 mis representation fee. I am reporting this to frontier, who you are suppose to represend and the attorney general
Cheryl DeNinno Brown
571 Narragansett Pkw
Warwick RI 02888
[protected]
Desired outcome: Send me my refund
Refund
My Cancellation number is FSON808155 under Carlos A. Salazar for air flight that was canceled within a day of purchase on 10/4/2022 I have made several phone calls requesting my refund back of $1,285.54 I have not received my refund yet, they keep saying you will get it in 3 to 4 weeks or they only inform me ,they will forward the request. No supervisor is ever available to talk to, also they customer service people are very rude very unprofessional it all they hung up the phone on me. take this problem seriously. I WANT MY REFUND BACK...
Myflightsearch - Refund
I purchase a flight on December 9th at MyFlightSearch.com and at the same day I had to cancel it.
They said they would refund me the money in 10-15 business day. It passed already 1 month and I didn’t get my refund back.
Every time I call them they either say to wait a little bit longer or the hang up the phone on me!
Booking number is FSON638148
Amount is $331.94 dollars
Promised refund for cancelled booking
Booking No. FSON474244
Oct. 2022: Booked two (2) round trip tickets via Canadian carriers YYT-YYC for Dec. 2022. E-tickets not issued. Cancelled booking & promised full, no-penalty refund by MyFlightSearch.com, to be issued within one to two billing cycles.
Almost three (3) months and several phone calls and emails later, still no refund has been issued back to my credit card. I am out +$2000 USD and desperately need MY money back, but am at a loss on how now to handle this?
Very unprofessional on the part of MyFlightSEarch.com
Desired outcome: Full, No Penalty Refund
Never received refund
Flight cancelled in July 2022. Called several times to get refund, and it was promised, but never given. It is now. Nov. 2022 and still no refund.
Flight cancelled by agent on 2022/07/12 (for a 2022/07/16 departure). YYC to YUL flight with Air transat. Booking reference ABON415963. Was told via email that refund was automatic. Called multiple times in Sept., Oct. and Nov. 2022 and was always told that it would come soon, but it never came. I was promised that someone would phone me back and no phone call ever came.
I would get hung up on at the call centre repeatedly. The call centre refused to transfer me through to a supervisor.
Desired outcome: I would like a refund and an explanation of what happened. I incurred increased costs in re-booking alternate travel arrangements and I would like those costs covered.
Booking number FSON149879
Dear Sir or Madam,
On 9/26/22 at 10:06 PST, I booked a flight from Kansas City to Bangor, MN for $705.20 (FSON149 879) At 1:46 p. m the same day, I requested the booking to be cancelled. My Flight Search approved the request with no cancellation fee.
A copy of both the booking reservation and your approved cancellation are attached.
On 9/29, I inquired as to when the charge on my credit card would be reversed and was told it would be within 21-28 days.
Thirty two days later, on November 1, 2022, I called your office and talked to Mona. She confirmed that the booking had been cancelled with no fee and that I should expect the $705.20 on my credit card would be reversed within 7-14 days.
Well, fourteen days have passed and the charge is still there. In addition, I've been charged $12.07 in interest. I tried calling today but was left on hold in dead silence for 20 minutes. Ridiculous.
Enough is enough! I WANT MY MONEY BACK NOW!
Thank you for your prompt attention to this matter,
Michael McCord
913.907.4061
Desired outcome: Reverse $705.20 on my credit card.
No refund after 5 months
Booking number FSON303866 on 15th of January 2022. I paid HUNDRED of dollars, but will probably never see it. I have called this useless company for months!
NO REFUND FOR 5 MONTHS! what a scam!
lying agents on the phone... each one like a robot, spitting out lies
same story... wait for refund, nonsense
Desired outcome: REFUND
No refund, no communication... I am still waiting
Contact me on francisanelle@gmail.com
no refund, lies from agents... no refund, no communication from myflightsearch.com
my booking number is FSON303866
FSON489965
My flight from Burbank to Santa Rosa, via Sky West (Alaska Airlines) was cancelled. I never received notice of this cancellation. There were no other flights to Santa Rosa that day.
Alasaka Air issued me a refund as I had to book another airline to get home.
This was a great inconvience as the ticket was a premium price and to another city, from which I had to find a way home.
The Alaska refund #M020403203 was issued to My Flight search 2/6/22 by card ending in 9871 for $79.00. The money was never returnd to me.
Several emails to [protected]@my flightserach have been ignored.
I TRIED TO CALL THE NUMBER ON THEIR WEBSITE THREE TIMES. EACH TIME I WAS PUT ON HOLD AND DISCONNECTED.
Desired outcome: I would like a refund of $79.
My refund
I have cancel my trip due to Covid, booking references number FSON136207 on November 11,2021 my flight was booked. On January 5th. I was informed that I will get my refund in full, however it was not. I am calling but people hanging up on me. Please refund my money ASAP.
Desired outcome: I woul appreciate your respond and refund ASAP
Refund for a cancelled trip
I purchased tickets back in November, 2021 to Ocean City, Maryland (booking number is FSON689928. This purchase was cancelled because there ended up not being a return flight home so I needed to book a different trip with them. That was successful, but I still haven't received my refund of $329.80 for the original cancelled trip. I have been calling the customer care number since November and still have not received my money. They keep telling me it's in process, but still no refund. It's been 5 months since my trip! This is ridiculous!
Desired outcome: I want my money deposited back on my card immediately or I will pursue other avenues. I'm tired of the runaround.
Cancelled Egyptair flight
Frequent card
[protected] ( suppose to be a grey ! The smart Egypt air people downgraded to blue!)
I really regret the years i have spent flying with that failed company!
But anyway its a waste of time to keep complaining about company thier goal is just to make money!
I am suppose ( me & my son) to fly on 03/31/2022..
We did not fly and they let us on the street of NEW YORK cos they couldn't get us a place to stay till the next day!
Finally they found a place ,we arrived at 2 am when we stayed in jfk airport since 1pm!
Anyway,the hotel at that night had no meals for us!
We had to spend $80 for dinner ( me and my son) !
What a national airline company!
I feel shame for you that you guys represent the great country of Egypt!
I ( and everyone else was on that flight) will make sure that our voice is heard by the star alliance & and every where else !
Disrespectful Egypt air
Airline ticket refund request
In Dec of 2021 I purchased airline tickets thru my flight search. After two weeks I still had not received my confirmation so I called them. I was told that my flight had been cancelled and I would be getting a refund.
Now, three months later and phone calls to the company and promises of getting my refund I still haven’t received it.
This is definitely not good business.
Desired outcome: My refund of $397.44
air tickets scam
I have booked my flight through this company on February 15th 2022 to fly from Rochester, NY to New York, NY and back (dates March 12th and March 20th, 2022) with JetBlue. When I came to check in on March 12th to Rochester Airport it appear that there is no booking on my name and JetBlue suggested me to check with Myfligthseach.com. Customer service on myflightsearch.com kept disconnecting at the point when they hear my booking number. After numerous attempts to reach them, they blocked my number.
Desired outcome: return my money back
MyFlightSearch Reviews 0
If you represent MyFlightSearch, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of MyFlightSearch complaint handling
-
MyFlightSearch Contacts
-
MyFlightSearch phone numbers+1 (833) 200-3270+1 (833) 200-3270Click up if you have successfully reached MyFlightSearch by calling +1 (833) 200-3270 phone number 0 0 users reported that they have successfully reached MyFlightSearch by calling +1 (833) 200-3270 phone number Click down if you have unsuccessfully reached MyFlightSearch by calling +1 (833) 200-3270 phone number 0 0 users reported that they have UNsuccessfully reached MyFlightSearch by calling +1 (833) 200-3270 phone numberCustomer Service+1 (833) 200-3343+1 (833) 200-3343Click up if you have successfully reached MyFlightSearch by calling +1 (833) 200-3343 phone number 0 0 users reported that they have successfully reached MyFlightSearch by calling +1 (833) 200-3343 phone number Click down if you have unsuccessfully reached MyFlightSearch by calling +1 (833) 200-3343 phone number 0 0 users reported that they have UNsuccessfully reached MyFlightSearch by calling +1 (833) 200-3343 phone numberHead Office
-
MyFlightSearch emailscustomerservice@myflightsearch.com100%Confidence score: 100%Supportshivam.shukla@myflightsearch.com99%Confidence score: 99%
-
MyFlightSearch address4045 S Spencer St., Suite 402, Las Vegas, Nevada, 89119, United States
-
MyFlightSearch social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
- View all MyFlightSearch contacts
Recent comments about MyFlightSearch company
Airline ticket bookingOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.