AchieveCard
Reviews and Complaints

Ok so I have never really had a problem with this card, they offer early direct deposit they promote two days early but I get mine the night before around 9ish. Which is still pretty awesome, but this is the second card I've had with them. The first was a MasterCard but when they switched to Visa you had to get a new card. And the fee was 9.95$ a month but if you had more than a certain amount direct deposited into your account then they issued half the fee back. And each month they did this, well last year I switched jobs and when I went to set up my direct deposit the lady at achieve said she would contact my employer and get it started and since August or so I've had the new card and each week my deposit has came, anywhere between [protected]$ a month is deposited. Well today I was looking over my statements and noticed that since they sent my new card I haven't had any of the credits back to my account for having so much money deposited each month. I just called the 1800# and the guy that answered the phone honestly could Care less and I tried to explain my situation, and instead of either offering to Fix it or let me talk to someone who could he basically said sorry about your luck your card isn't connected to your old MasterCard so you aren't eligible anymore, but seeing as they are the ones who set my direct deposit up I just assumed they where all connected, and maybe if he just pretended to care a little bit I would be fine, but he didn't so if I were you a would at least find a card that pretends to care just a little bit... I'm looking for a new card right now.

People, be aware and better don’t order debit cards from www.achievecard.com. I have received this card and it was ok within couple of days, but one day I checked my account and found out that they took $0.99 for the each transaction and different account fees. No one told me about these fees before. I tried to reach English-speaking agent, but no one from the customer services spoke English. Scam.

Why can I not get anyone on the phone? and I go online to find a number, and find these reviews instead! soooo, let me get this straight? we give you (nwo)... i'm sorry, achievecard I meant! we give you the money, you have the money... we have a sliver of plastic (that you gave us). I call for help, you ignore my call! wtf? this! (my fellow humanbeings) sounds just like the roth's & rock's! to any humanbeing that has suffered at the hands of these... research something call'd "nesara" and demand your real money!

I requested a card on January 5th via telephone and agreed to pay the $9 fee. I called on January 12th to check the status of my achieve card and the same person told me there was a mistake or error that was made by one of the departments and that my card was never sent. I told the representative I wanted to speak to a supervisor. He placed me on hold for 10 to 15 minutes then he got back on the phone pretending to be a supervisor. I asked him if he was the same person and after a long pause he replied “no!”
they then decided to charge me a $29 dollar fee plus the $9 monthly service. I will use the account now instead. I get paid faster there.

I have had achieve card - visa for almost a year, and last month i had just put 200.00 on my card and in about 10-15 minutes later someone .I had gotten a text telling me that the purchase was made on my account, I called achieve and they told me they would send me the dispute forms to fill out, and they shut off my card, I couldn't get the rest of the money and they told me it was an international purchase from China and gave me the number, i called it was someone in Utah, they denied my claim and this company is total ###.How can they do this and get away with it ? My next text will be to the B.B.B. And then an attorney.

Ok I received an achieve card by mail a few months ago. Few more went by before the first time I used It, the first time I used It was feb 10th 2014, I added 395 to the card. The next day I went to use it and it said I couldnt, It said It was pre active, If thats so why was I able to add mney but not remove It? Then i Call the 1800# abd they are all Indian people that barleyspeak english Inask to speak to super visor n hes just as Illiterate! they transfer me to a number that continously telLs me " were sorry but the card nunber you enterd Is not active. Bit the reason I was even transferd there was to activate It! I feel like Im being sent In a circle! I just want my damn money back! Pplease help

I activated my mastercard and went to walmart and had 30$ put on it. Get it home and they say it isnt active. And cannot be activated. They said they had to send me a replacement card. Which I recieved about a week later. Went ahead and activated the visa. I have been trying to reach these people for over three weeks. I was told by them that transfering the funds from one card to another wouldnt be a problem at all. Its been almost a month I still am unable to reach a person. I had to activate the VISA online. I am unemployed at the presnt with a family just like everyone else. I need my money back. Wgere is it? why am I unable to reach a person? why cant anyone do anytjhing about it? Am I just out the money. I have a reciept stating the card was loaded.

reward auctions are rigged . was clearly on my computer, said I was the winning bidder 5 seconds later they put someone elses name on that auction as winner, I called to complain. in the background there was a guy laughing, thyeir female rep gets on and tells me after reviewing my account the only thing she can figure is at the last minute I was outbid. b.s. winning bidder means winning bidder.not almost winning bidder .someone is not on the up and up.and I will close my acct. if they are miss handling that, what else are they mishandling

Had a direct deposit from S.S.D. For 999.00 this morning.
So my balance was 999.00
I made a payment to All State ins. For ~207.00
Next, I went to Walmart and transferred 500.00 to my pre- paid PayPal account.
Now my balance is 40.00
I'm filing charges

Had my 2011 tax refund direct deposit and the compliance department decided to send it back because of my name didnt match. Even after I sent them all the information. They stated that they sent it back to IRS, since November 2011 and now is April 2012 and still haven't receive. Contacted IRS and they still have receive it back for rejection. Having IRS to Track it for me, unfortunately it takes even longer.

Received card in the mail, went to add funds and was charged $4.95 just to load $50.00.
Went to make a $42.00 purchase and it was declined. I find out that they took another $10.00 out for "fees". No way to refund
Stay away from this card, it's easier to use prepaid walmart cards.

1st- the company is so ridiculous and customer service, supervisor is also ridiculous.. Over all poor service all around...
I had use my card to purchase t-mobile phone and use 50.00 as deposted, well what a mess they cost. The company has no comment sence, if t-mobile cancel the order they should put the money back into the account. Why do we have wait 5 to 10 business days? It's ridiculous when you put money into the card as cash.. You know why because they get paid interest when the money seat in the back account. They get their money back when they have the money on hold. Customer services do is apologize and not fix the problem. Yes the give you optinion but not in your favor, ugh. They think customer are stupid, but I don't think we all aren't stupid. But some of us know when they are playing mine game with ppl money.
I recommand that you don't spend your money with achievecard services First California Bank, because you will lost your money or hold forever.

29.95 is being deducted from my acount every month. Iwould like this to stop immediately sincerly jimmie j paterno 2305 39th st. Des moimes, iowa

I had my income tax refund deposit on the prepaid card along with my two cousins checks deposited which achievecard received the deposit and then I removed my cousins money and gave it to them. Well after about a good 3-4 weeks my card got blocked with no notifications at all. But my husband and my two sons had a card also, which we did transfers, one son live in fla and he have 7 children so I often send him money. Well everyone associated with my card thru money transfers, they cards were blocked as well because achievecard said it looked like fraud transactions. But the money on all the cards that were blocked belong to us. This happen in april 2011 and they still say they are investigating. All of our cards had money on them and achievecard still holding the money for no reason.

To: the achieve card scam artists
My friend had his tax refund deposited into your bank on friday, march 4th. Apparently after speaking with several of your customer service representatives, supervisors, and compliance department (?) for more than an hour, we do not have our money yet. According to the complaint board, your company has had several run-ins with the same problem of not properly posting account deposits!
You should be ashamed of running a company who takes hard working individuals money from them! I know this deposit has been made! If your company does not have the computer capacity to post the deposits upon reciept then you should not advertise direct deposit with instant access to your funds! Your company and bank are making millions off us hard working individuals for you to live the high life!
I want to reach through this computer and shake you! Wake up! Fire some of your customer service reps and get rid of your bull [censored] compliance department and upgrade your freaking computer software!
It doesn't take a person with a doctorate's degree to see that you are a scam!
Get the money on the card! Look through the phone records and see where we have called! Your reps are rude and offer no help!

I received the card, eay to activate. But the first time I used the card to withdraw money from an ATM, my transaction of $40 + surcharges, was then again removed from my account 1 1/2 hours later. I filed a complaint with their company, waited well over the 45 days (2 1/2 months actually), to have customer service/claims dept. tell me that my claim was invalid. The only question she asked me regarding any more information, was do I have a receipt? For my first transaction? What difference does that make? I should not have to have a receipt to disapprove a transaction that I never preformed...sounds fishy to me. Sounds like the company may take avantage of ATM users, and of course pull a scam the first 10 days. This occurred the 2nd day I had the card. I probably will end up reporting them to the BBB now that my case is closed and then call them back and fax them the report and close the card. I'm not paying them $120 a year to feel I'm going to be ripped off at the atm for another $40.

I recieved a dard in the mail today 1/4/2011. Idid not request this card and don't want it, the fees are crazy. When I tried online to stop this maiking I could not get them.

I was sent a prepaid debt card and the fees was taken off the card immediately. So whatever money you put on the card, will not save any money because they will take it off the card. Today, I call the company to complain that I have never use the card and I tried to make a purchase on Black Friday to save on a pair of shoes and the purchase was decline. I call and recieve my balance on the card, it was $5 on the card. I had loaded $131.00 on the card. There was alot of unauthorized charges on the card. I am gald that I didnt load the card with money again. They want me to call the business to dispute the charges and I didnt prevail. You LOSE with this card. I will never use this card.

Company Stole My Money Of $1373.65 And Have Had 17 Days To Return The Money Back To Payroll. They still have My Money.