CB Airlines and Air Travel Air France Exorbitant charges for an extra baggage

Air France review: Exorbitant charges for an extra baggage

Sandeep Kumar Mehta of US

Sep 26, 2023 8:57 am EDT

Verified customer

Featured review

Hi

My name is Armeet Kaur. My email address is [protected]@gmail.com. I am writing to you to express my extreme dissatisfaction for $330 CAD charged from me for an extra baggage.

On September 25,2023, I flew from India to Toronto via Paris on flight no AF 225 and AF 356. I checked in with one extra bag weighing 23 kg for which I was informed by Air France Helpline to pay $194 CAD (11990 INR). However, to my utter dismay, at airport, I was told to pay $330 CAD which came as a big shocker to me. I requested your staff repeatedly that this is much more than what I was told to pay on Air France Helpline, but they paid no heed at all.

Here, I also want to bring it to your notice that one co-passenger on the same flight was charged $126 CAD (7800 INR) for one extra baggage for the same destination.

I am very disappointed with these charges. I believe that it is an unfair trade practice on part of airline to charge me such a hefty amount when someone under the same circumstances was charged almost one third of what I was forced to pay.

Thus, I would like to request you for refund of $330 CAD charge. I believe that this will be the fair and ethical thing to do on your part.

Thank you for your time and consideration. I hope for a quick and timely action on your part to initiate the refund.

Desired outcome: I need the refund for unfair charges took from me.

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Air France Contacts

Air France phone numbers

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Confidence score

Chile

More phone numbers

Air France emails

mail.hcm@airfrance.fr

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Confidence score: 100%

Support

Air France address

45, rue de Paris, Tremblay-en-France, 93290, France

Air France social media
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Nov 18, 2024