Aircel’s earns a 2.5-star rating from 87 reviews, showing that the majority of customers are somewhat satisfied with service.
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poor customer care & dnd not activating
Hi sir
This is R.D.Saiba. I am using this sim from long time & my no is [protected]. It was a very good experience to use you service previously but not now. Because I faced lots of problems to activate one simple service & your customer care executives & your team leaders made this more pathetic.
On 15th of Nov I sent one sms (START DND TO 1909) to activate my DND service & after that I got the time that within 24th Dec my service will be activated on my mob. But after 24th Dec still I was receiving the telemarketing calls & sms. So I called to your customer care & Ms Soma das took one complain (no-[protected]) for me & gave me a time of 7 working days but after that also I was receiving the same. So again I called to the care Mr. Ashok Kumar also took one complain but he refuses to give me any complain no so I asked him to transfer my call to TL's desk & he transferred my call to his TL & told me that I will get my complain no from his TL. But his TL didn't receive my call. So I again called to you care on 12th Jan at 10.58pm and spoke with Mr. Sashnka shakher Some & he told me that he cant raise any complain because it already crossed all the deadlines & want to transfer my call to the TL's desk so I can get better assistance. So I asked him to tell me the name of that particular TL but again he refused me to give the name & he transferred the call but again the same problem happened & no one picked my call. I stayed on line for more then 20 min.
So I need the clarification why your CSA's & your TL's behaving like this with your customers. And nobody is listening to their calls.
I am requesting you people to implement one system where customers can send one feedback sms where they can say whether they are happy or not after they spoke with your executive.
So I requesting you to take a necessary step against this peoples & also please look into the matter why my DND service is not activating. For your reference I am sending you some no’s from where I am getting your telemarketing calls & msgs.
From Dv Rocket (no-52345) I am getting massages & from +[protected] I am getting calls for different services.
With regards
Mr.Rana Deep Saiba
Mob no-[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
wrong balance deduction
Sir, I am priyank a aircel's u. p. subscriber having mobile no. [protected]. I want to say that aircel had deduct my a/c balance by activating dailer tone from their side on 11dec, 09 but between that period my cell was switched off. when put on my phone 24 dec. everthing was ok, but when rechared my phone on 26 dec there is dalier tone, but on 27th evening my balance was deducted.in this regard I had launch a complaint, its no. was 1-[protected] on 27th itself and they told me your balance will be refunded within 7 days. but still it was not refunded, they are refuses to refund my balance by saying you have launch complaint with in 48hrs but put it on 24dec when everythig was fine. and this the third time that I am facing this problem.
they cheat with their customers
The complaint has been investigated and resolved to the customer’s satisfaction.
There must me confusion, you should therefore visit the nearest Aircel store and discuss it with the concerned person there. Remember to carry the previous complaint number for reference. Good luck.
this no.[protected]
Sir,
This is to inform you that i have received several calls from
mobile.No.[protected]... he threatened me now he said
he is going to attack on me..
you are requested to kindly send me his name & address
so i can complaint on him..
kindly do the needfu & oblige the same.
The complaint has been investigated and resolved to the customer’s satisfaction.
worst
I was used aircel pocket internet b4 3 days, they told me if I re-charged with 98 bugs I can use that service without paying any cost and specifically I asked for downloads, they said its free once I used it about just 8 hours I was charged 365 bugs and im totally dis appointed on this service...
The complaint has been investigated and resolved to the customer’s satisfaction.
without putting a 00/+, international call was made
I made a call to the number "[protected]". The call should have been invalidated since i forgot to put the std code, instead they cut Rs. 9.19/- from my balance (even though the call did not connect).
I called customer care.. they said call went to Africa server..
I asked how can it be international call.. no answer..
They arranged call-back thrice regarding this complaint.. but nobody has called back..
They are a corrupt company minting money through unscrupulous means.
The complaint has been investigated and resolved to the customer’s satisfaction.
dnd registration
My name is Subhransu. I'm a customer of Aircel Mobile Prepaid Service. My number is [protected]. I've registered for Do Not Call (DND) Service on 16th July, 2009. I've got the acceptance letter from them, asking for 45 days time to activate.The 45th day was 30th August, 2009. Today is 8th September, 2009. Still now Aircel is flooding my mobile with huge calls and SMSs daily, making my life pathetic. I've complained to the customer care for several time, but those bloody boons seems to have got instructed not to treat the customers seriously. They are so irritating and brainless, I often feel pity about them. They just keep on giving assurances, and re-assurances, and re-re-assurances. But nothing worthy action takes place. Now I realize that I've done a big-big mistake taking the Aircel connection. From day 1 I'm having network problem, till now it's not fixed properly. I'm just having issues over issues with the ###ING Aircel. You bloody ###, stop your ###ing business, and get out of India. I'm quiting Aircel, and request all other Aircel-tortured people to jump to any other n/w and live peacefully.
hello guys,
i understand the problem which all are facing.
Just try this because of which i have resolved this problem-
send msg to- 1909 with msg content- START 0
after that send y to 1909 for confirmation.
best regards
piyush bansal( piyushbansal17@gmail.com)
I am having Aircel last two years. i am riding on my two wheeler vehicle. Aircel always disturbing me . my name is RAMAKRISHNAN @ RAMESH .N my mobile number9965244628. Immediately you STOP DND for my mobile number from today onwards. Otherwise i will change the other company.
Dear Friends,
All the operators are nothing less than a crooked ###.
Even you call them in any low/slang language. they just listen. Now a days they warn us before the customer care call that the call is recorded for quality purpose. Just to control our bad words.
The harassed customers abuse them left and right starting from ### and all. Even then they do not bother to correct their services. Regularly, airtel and reliance will cut 3 Rupees in the name of third party sms, even when you have not used any (the one starts with number 5). When you enquire the CC they will cut sorry and refund the money into your account. but how many of us is having time to check the balance daily. People should be given power to cut the fingers of these Operators. So that they can't count the money, looted from the customers. Ha Ha Ha
My name is Dipanjan Mukherjee & my Aircel No is [protected] & i'd activated the DND service on the year 2008, it was works. But now recent time huge unnecessary calls & sms's are coming to my, number. I was called customer care for that they advice me plz send a Sms by typing 'START DND' to 1909 & i'm do so for several time but no action has been taken by them. Am i lodged any lawful charges against the Company?
Aircel is a stupid network, Day by day it is becoming too worst. And the customer care executives knows only one answer "giving assurance". Why the government allowing these kind of stupid networs in indai. I gave complaints so many times regarding ISD Call delays. but there no responce.
And morever I have registered for DND service. but I don't know how it got deactivated. Now I am getting all unnessary calls and message.
potta badunga votha distrub panikitae irukanunga itha nipata oru vazhi solunga
My name is Reegan. I'm a customer of Aircel Mobile Postpaid Service. My number is [protected].iam realy fraustated about aircel customercare executives and also aircel web facilities.its very shame to see that a world class mobile network going like this...every procedure of your web accees is not good.and if we call the customercare executives they are cutting the call while speaking...its very shame.i am going to file a case against aircel.because they are giving headache every day...its very shame aircel...realy shame for a worldclass network
My name is was Kishore kumar singh I'm a customer of Aircel Mobile Prepaid Service. My number is [protected]. I've registered for Do Not Call (DND) Service on 30th Dec, 2009. I've got the acceptance letter from them, asking for 45 days time to activate.The 45th day was 15th Feb, 2010. Today is 8th april 2010. Still now Aircel is flooding my mobile with huge calls and SMSs daily, making my life pathetic. I've complained to the customer care for several time, but those bloody boons seems to have got instructed not to treat the customers seriously. They are so irritating and brainless, I often feel pity about them. They just keep on giving assurances, and re-assurances, and re-re-assurances. But nothing worthy action takes place. Now I realize that I've done a big-big mistake taking the Aircel connection. From day 1 I'm having network problem, till now it's not fixed properly. I'm just having issues over issues with the ###ING Aircel. You bloody ###, chutia, behnchod stop your ###ing business, and get out of India. I'm quiting Aircel, and request all other Aircel-tortured people to jump to any other n/w and live peacefully
Hi friend, is your DND service activated. As you must know the dialer tune is an automated service and hence need user confirmation to be activated, it can happen when you respond to the promo calls or messages. It is suggested that you get your DND activated to block all these calls.
stop this begger business in Shillong that we have applied for the Dialer Tune and deducting Rs 30 from our account all these type of messages have been sent to the prepaid consumer. we thought Aircel the Best but now it is confirmed that it is a sucker company. stop it or be published in the paper or a complaint be brought before the consumer board
aircel pocket internet
The Pocket internet service is the worst service I have ever seen, I recharged with 98, the unlimited service and only can use 10 minutes. I want my money back as i requested to solve this but you do not solve that.you have cheated me.
Airsel ka 199 ka recharg karaya kucch samay tak tthik chala aur phir serf side open hoti thi ek theme tak download nahi hoti 121 par phon karney par airsel ke costumarcare wale computar par aise mod par daal dete hai ki wo complane to door baat nahi karwata hai airsel costumarcare walo ke karan saare log apna conection airsel se kaat rahe hai sab chor hai aap recharg karte hi paise kaat lete hai aur complane nahi sunte inke nodel adhikaari sab sote rahte hai jeski wajah costumar airsel kaat dete hai aur company ghus rahi hai chor costumarcare wale serf kaam kare to airsel acchi sewa deti hai.vishal singh (Lucknow)
Pls i request that if you had used Airtel live or Vodafone Gprs You will face Aircel's Pocket internet browsing problem on your mobile. So better buy New Nokia or Sony ericsson or Samsung handsets
i have not get my internet setting
Me too facing hell a lot of problems with Pocket Internet...Always facing connectivity problems, if at all connected, it's damn slow...Only beneficiery, I think, is Dhoni... would have grabbed many crores for that nice advts...
gprs not working properly
Dear respected sir
I m abhishek from patna (bihar) in india. I am a aircel user. I have taken 99 gprs plan for one month.
But aircel gprs service is so bad. I cant tell how badly there gprs service works.
When I complained to aircel it allways giving fraud promises. They always say that ur service will be improve within 24 hours.. I m suffering from 20 days. But whenever I complain they allways sai that ur gprs service will improve within 24 hours..
Plz help me.. I m in trouble
The complaint has been investigated and resolved to the customer’s satisfaction.
Strange I must say, since I have been using the unlimited Pocket internet for quite a few months. I am satisfied with the services. Did you try to check with the customer care why such problem has occurred.
Hi, am mr. Watingna frm arunachal pradesh here. I am fraustrated with d same problem here but with a slight twist. Eversince i recharged my gprs package of Rs.98 my gprs stopped working. just because I overused it beliving that it was free for 1 month as promised. I could not belive that Aircel would resort to such means for profit..But when i checked other phones I no longer doubted the selfish business policy of Aircel.My advice to u is plz dont use any of their internet packages untill u want your phone to stop browsing the internet..unbeliveable? Belive it..
Hi, This is manoj singh, Fatuha, patna, I want use aircel internet on our laptop, Take care of comments and do needful.
Hi, This is Deepak Pandey, on 20th of august I've recharged your pocket internet VAS for Rs 98. But after opening MYAIRCEL.COM it demands for access point of Pocket Internet which I don't have so why can't explore furthur on yourhomepage. Anyhow I've gotten the setting of GPRS manually. Now what should I yield in order to get pocket internet setting. However it should be taken care from your end automatically, but unfornately its an Indian Service provider. Take care of comments and do needful.
gprs not working properly [protected]
pathetic customer service!
Hi,
I would like to share my pathetic experience with Aircel Pune last evening 23rd July’09.
As per the advertisements & marketing by Aircel for their Pocket internet, is very famous and a lot of users have started using it. I personally purchased a pocket internet card in pune for my close friend so we can stay in touch as I personally stay in Mumbai.
Since 10pm on 22nd July'09, my friend couldn’t connect to the internet and had various error messages coming up, she called customer services to check if there is any issues with their system or if there is a downtime. However their “CUSTOMER SERVICES” team is so pathetic and has no respect for their customers. They just said our systems are working fine and just kept repeating same things our and asked my friends to do some settings which were already done & haven’t worked. A blank statement used by the employee “Try the settings once again and if it doesn’t work then call us back.”
Is that the way a customer is suppose to be treated?
My friend called them 2am in the night asking for help again and still they repeat the same thing again “Try the settings once again and if it doesn’t work then call us back.”
Then she again calls on 23rd afternoon at 1pm for help, if someone could understand her urgency of using their services & she was promised a call back at 3pm, stating someone would call her on the alternate number and help her out. When I checked with her after 4pm if someone called, she was upset & said “NO ONE CALLED”
Once again is that the way a customer is suppose to be treated?
Finally she had to call back the contact center again at 5:06pm, to seek for more assistance as they didn’t care to call back. My friend spoke to some girl this time and that girl was rude, when asked for a manager the girl said in a sarcastic manner “What is the reason?” at last after struggling a manager named “Praveen” was connected and when explained him the situation, he said there is no problem from our side “Its your laptop which is not allowing you to connect”. Hence he asked my friend to un-install the PC suite and re-install it and then try connecting to the internet. However after that still the same old thing.
Finally at 6:44pm she had to call back again to check what else can be done about this situation, I had to join in the conference to understand why we were not getting any help. We spoke to an advisor named “Rohit Singh”, asked to get a manager, as none of the advisors were concerned to help and understand where the fault could be. After 5minutes of hold we spoke to supervisor named “Kedar”. When asked for his last name, he refused to help me with that and bluntly said “This information is sufficient for you”. Even after telling him we need to document who we are speaking with as he is not only one “Kedar” in this world or in his contact center. The advisor “Rohit singh” had already helped me with his complete name i.e. “Kedar Sardesai”. I had to almost repeat myself 10 times and ask him how is he going to help me, all he had to say was you will have to give me all the information again. When asked to check his system and check the logs, again a bluntly we were informed “Systems are not working and the screen is hung, hence he cant check anything and we will have to repeat the entire story once again.”
He started asking questions and when done, said “I will be forwarding the details to my technical team & they will get back to us on that in 24 hours”. I just asked him a simple question “When we were promised a call back today afternoon and that was not done, how can we trust him that the matter is going to looked in to & again their system is not working how will he escalate the matter?” He said “I will email my technical team”.
His tone was so rude that I had reached my frustration level and asked for his manager, Kedar placed us on hold for 3 minutes and says “My manager is busy another call and cant attend us.” When asked for another manager on the floor, he says “No one else is there and only his manager is available and is very busy with another customer.” When asked “Could he check with him, how long would he take to speak to us?” he said “It will take really long and he cant give me a time frame.”. I just told him, “if this is the way Aircel treats their customers all the managers will be on calls with the customers complaining about the |Customer Service| is given. Kedar just kept quite and said nothing. When for this manager’s name, said “Its Vishal” again I asked for his complete name and no surprises he says “This information is sufficient for you”. I asked him “Who is he to decide for me if that information sufficient for me?” he just went blank and used that statement again.
I was frustrated as it had been almost 38 minutes talking to him and still no proper assurance given to us. In those 38 minutes he had interrupted me 80% of the time talking over me, even though I asked him to listen and no to interrupt me when I’m talking, however I had to get used to it. Lastly I asked him, I want his manager to call me back in 2 hours as I want to complain about the services, the answer I get was very vague “I will pass your details to my manager and once he is free he will call you.” I told him clearly we have personal life’s and asked him to check with his manager if he will call be back in 2 hours or not. He refused to check with his manager and repeatedly said he is busy on a call and cannot disturb him again and again. Before ending the conversation I just told him that’s how you treat your customers and take “Dhoni” as brand ambassador for the company and have no respect for their customers. Till the end he didn’t check with his manager for a call back and I had to call it a day. When asked for a log number for this conversation that we had, he placed me on hold for 3 minutes and when came back “Said systems are not working, so he can’t give me any number”.
Today is 24th July’09 at 2:50 pm I’m writing this and still there was no callback made by AIRCEL PUNE !
--Hope when people read my experience, will never choose Aircel as a internet provider or use any of their services.
Regards,
Naresh Khialani
The complaint has been investigated and resolved to the customer’s satisfaction.
Wrong Balance Deduction
Hello Sir/ Madam,
I am Aniket . My Aircel Mobile No. is [protected] On 12 July 2017, i have received a msg From 543219, that "i have been charged for Music connect service, where as i have nor submitted any request for the same but my balance deducted from the main balance I have been charged Rs 10 RS. When I talk to customer care his person told me, Your balance not added. I again request to talk their senior person he rejected for the same.
It is therefore requested that my deducted amount be restored as soon as possible.
Anticipating cordial relation
Aniket
my no is [protected].name pushkar.again my balance got deducted.i was having rs 179 some paise now its rupees rs 175 some paise.i havent got any revert call from you people the mail which i send you on 8th august.no mail from your side nor call no rectifiction from you people.who gona pay all my this money.i called at your customer no when i unable to make call to customer care no my no was black listed by you people i havent remember date but i made call few days back only the care no was this [protected].i was been charged on calling on that no who gona pay for that.
Hi All,
I had a raised a complaient regarding my waiver issue on May 2nd 2017 on customer care but there is no proper responce so i have escalated the same to the appellate authority on 8th of may and i got a confirmation from Ms. Sanmuga valli ( Appellete Authority) that i will be posting a waiver of rs 50 for my two numbers but 10 days runs and after couple of reminders also there is no responce from them
Please file a complaient againtst appellete and resolve my issue
Best regards
Karthik
[protected]
R/Sir,
my self Budhram Thakur I am using aircel Number since Two years.
75 Rs. deducted from my account without any prior information. I have already complaint in Local office baddi, H.P. but they did not give any possitive respons, Aircel Baddi store boy discuses his senior in shimla regional office, he talk me you can receive only 20 Rs in our side in personnel request. But I neglect his offer. sir, I want to a full balance's reburesment
I have applied for number portabilty for 3times from my aircel
Connection.i have to change it to vodafone.and i have given two id proofs for verification and they have taken it from me.it's been two months now and not yet recieved any message and number portability has not yet done.and called customer care so many times and they were not giving a satisfied reply..and i have submitted my two id proofs and they are not giving it back.and i am still in aircel connection now, my number is9578931370
Inspite of requesting many times not to subscribed Music connect on my mobile ...without my permission every month AIRCEL deduct 30Rs (30 Rs deducted on 18 dec 2017). I have complaint abt this earlier...still the same thing happening again. I just feel throwing AIRCEL SIM and switch to some other service provide. I am totally frustated with AIRCEL service.
Why r u people sending me all stupid messages and calls whole day. my number ([protected]), I will put ur worst service under shut down ..u rougues... while I was trying for 121, 198, [protected] first time the calls got connected and the people on the line says that this is not the right department call other number. But no one will do the needful to stop these worthless messages and calls.
If you not going to stop it, or not going to deposit my money back into my account, you worst fellows are living on our ### to beg and cheat us with the technology and making your living on our ###.
rascals..
Hello sir
I have a mobile with no9715334762 and one day i make a call in my local friend local airtel number,
duration of this call is 8 sec only but that time i receive a flash message in "your last call cost Rs 19.02, immediatly
i make a call to aircel costomer complaint and they are told "now i have not received the update i receive later, so pls
call me after one hours", so i dont call costomer complaint, and the next i will call the number and ask him,
they tell "ok sir i receive your complaint and i will sent this complaint in related deparment they will ans soon "
then i wait 2 days i havent receive any msg or call from their side, so i call them next day they are telling any complaint and calls does not receive my side, and i call them twice they are tell the same, and not responding my calls, but i need complete details, so pls help me
thanking you
Sir,
I have mobile phone connection of AIRCEL ( Assam ) [protected] . On 22/02/2017 AIRCEL disconnected my outgoing line and after sometime automatically come again my outgoing service . When talked they said that for their technical problem that problem occur . Again today ( 24/02/2017 ) my outgoing line disconnected . For that I can't make a valuable call . Finally I lost one contract . But after sometime again my outgoing service are comes again . They know their wrong also asked for sorry . But its not a people to give sorry . Its a company and today I want my lost amount . regularly I pay my bill . Without crossing outgoing limit why they disconnect the line ? I request you take an action . I request you to take an action against AIRCEL .
Thanking you,
BHARAT CHANDRA DAS .
CHANDRAPUR / GUWAHATI .
ASSAM .
PIN - 781150 .
Phone - [protected]
Sir,
My name is Dyutiman Biswas. I own a sim of your prepaid connection since last two years. Suddenly it seems that your services are getting worst. For example today at 11:20:57 pm I got a sms from your side quoted text that, ” Thank you, your dialer tune has been set as per your request. To enjoy Full Songs Dial 443213. Toll Free”. But I didn’t send any request for that neither I recharge with dialer tune card.
Speaking to one of your customer care executive, who completely disagree to help and said that the amount will be deducted from my account.
Now, think of a number say 10, 000 *Rs 7/- = Rs. 70, 000/-, in a fraction of seconds.
My question is who will refund our money.
With regards,
Dyutiman Biswas
[protected]
dyutiman.1804@gmail.com
no customer care
I bought a new aircel connection yesterday afternoon.. and they have good inaugural offers here in mumbai.. But i have several doubts about few topups they have.. But i dont think they have any customer care in place rit now..
I must called atleast 10 times and must have waited from 2 mins to 10 mins on different occasions to talk to customer care. IT JUST KEEPS ME ON WAITING. I tried calling at 4 am also and still after spending 10 irritating minutes listening to their crap, i cudnt get through any of their executives. I wonder whether aircel have got so many customers that they just dont have enough executive or so less connections that they dont bother to keep any executive at all.
I am really disappointed with their customer care.(actually have got any chance to talk at all.) . And i believe after sales service is d most important part in any brand. and they lack on that the most.
So inspite of how many ever offers they give, i dont think i will suggest anyone to take aircel unless they give some serious thought to improve their support.
And i would like to know whether there is any1 from mumbai to have gotten though aircel's customer care.
Really Sad that a brand as big as aircel, doesnt understand the importance of customer service in such a competitive market.
I guess aircel should know that only launching is a product is not the only thing a company is supposed to do.
The complaint has been investigated and resolved to the customer’s satisfaction.
"This is strange I must say, since their customer care is very easily accessible, you have one more option just try to find the nearest company store and report this issue, your issue would be resolved in no time.
I agree, Aircel doesn't have any customer service. I tried at least 20 to 25 times for 2 days, irritated by just listening to their crap, no executives at all...
I bought a new prepaid Aircel connection, Due to document issue they just disabled my outgoing calls with out any message, any notification... shocking, such a bad customer service... After submitting the required doc once again still after 2 days I am waiting to get it enable...
It’s unfortunate what you went through or rather should I say unlucky... because according to me Aircel actually has one of the most convenient ways of customer care.. they have online cc along with a phone based on… so that avoids any dead end situation…. So, try reaching out to CC through the contacts given on their website that is if you can’t drop by at one of their stores..
prepaid to postpaid activation
I have paid an amount for converting from prepaid to postpaid aircel connection on 1st July '08. Till today they (Lakshmi Enterprises, Coimbatore - Agent for Aircel Limited) haven't activated for us. When I ask for the reason, from the beginning (after receiving the amount) they say, the prepaid number is in some others name, which my wife is using the same number for the past 3 years.
They not even have the courtesy to update me the status at least once in a week.
I am vinoth My number [protected] please de activate itemized bill
asdfasdfasdfasdfasdfasdfasdf
i lost my aircel sim today.. can u plz block my sim?.. i bought it in erode..
i lost my aircel postpaid sim card. may i know how can i lock my sim and where can i get duplicate sim in coimbatore ?... what is the procedure for this?...
pathetic customer service with customer care officers providing misleading information
I had been battling for over four months with operatives from AirCel to transfer my number from the CUG of a different company to the CUG of the company I am currently working with. Despite innumerable deals with an operative (who seems to have quit his services with the company), and the other operatives, and the patient Customer Care personnel, no concrete steps were taken towards transfer of my number.
From the very beginning, I have been making my intentions clear. The case was open before them. The CUG is under the name of another person, and I was just a part of it. I just want transfer my number from the CUG of a different company to the CUG of the company I am currently working with. I couldn't have made the case any clearer.
For four months, I have been patient. I had submitted numerous documents and mails from my official ID (as they requested), but still you they did not not take any action. It was highly irritating and frustrating for me. The reason I stuck with them was that I did not want to keep changing my number. But customer service offered by Aircel is highly poor.
Finally, I had to terminate this connection and get a different connection of a different service provider.
from
k usha karaikal,
here after dnt send any music tone and useless nonsense SMS to me .dnt waste my time . my no [protected]
thank you
disconnection
I have taken an aircel connection in india after submitting the passport for proof of address, as i travel around the world, i have given my phone to my parents. Now aircel has disconnected the phone. The prepaid connection has 5 year validity. There is no proper response from the company when i try to get the details form them.
Have you written in to the Nodal officer in your area yet, it worked for me in escalating my complaint faster. So.. I guess you could try tht.. just go to the aircel website and try and find the right e-mail address according to your circle.. send in n e-mail with the required information and im sure they will respond.. I had mine taken care of behind the computer… so it was the most convenient way …
I have tried my best to contact the relevant persons. All have the same answer that they are sorry and the services will be activated soon. Now, over one month has passed and not a single courtesy call I have received from them explaining the reason of disconnection. They dont even bother to reply to the complaints sent on their email id.
My experience with this company has been worse.
Whenever I used to visit their office for lodging complaints, I always used to see many complainants with similar complaints.
I cannot compare aircel with airtel or vodafone. These two companies are much much better than aircel in terms of customer service.
AIRCEL IS HOPELESS.
Hmmm… its strange how I have never faced such a problem with Aircel, maybe it was genuinely not their fault and they can’t just activate your card without the necessary documents.. soo… anyhow. . each to its own. J
Try to get in touch with customer care or nodal officers… Check this: http://aircel.com/FooterLinks/customer_care.asp
Or just visit the aircel website and you would know which nodal officer to get in touch with depending on your circle.
I fully agree with you. I also faced the same problem. My AIRCEL phone was activated after I gave all necessary documents. After 4 days, it got disconnected and when I inquired the reason, they told me that their courier has lost the documents and head office has disconnected the no.
But, they told me that it will be activated in 1 hour. I waited for another 2 days but nothing happenned.
Now, I have already thrown the sim card and switched over to Vodafone, which is better in all ways than Aircel.
hai this is kumar my aircel no is [protected], i have a problem with u r service, outgoing is cut from my mobile i don't know what happen, even customer care no also not working from my mobile.
please salve my problem immideatly.
I am Ashok from gandhipuram, coimbatore. My Aircel Mobile Number is [protected]. Please Disconnect my Aircel Activation service temporarly.
deactivate dialer tune
I called thousands of time aircel custemercare & 56500 to de-activate my dialer tune!. But no response... My no is [protected]...
It is really disturbing that i have recharged aircel 3g with 997 for 2 months but my dongal shows only pink light that is low network and more often it remains disconnect. It is happening in agartala the capital. I suggest that aircel should improve it or leave tripura like tata photon who was very very good at network. Iam screwed as my precious money is wasted like this.
Hi,
I've been recieving unwanted messages from "tm-india tdy".
I don't want this anymore.
Kindly, unsubscribe me from tm-india tdy.
My Mobile Number is +[protected]
Thank You
For the past few months i have been noticing AIRCEL has been involved in unnecessary deductions from Subscribers prepaid Account. First it was me who faced that with my no. then my circle of friends also experienced the same. When questioned on that AIRCEL gives false service activation like " Balaji Bhajan service, Voice chat service etc." those that would have never been activated by the subscriber. Then they admit that AIRCEL will re-imbursed the amount to the account. When i myself have experienced this issue in circle of friends, imagine there would be so many subscribers who would have never known that these issues have been happening with them too. This is how AIRCEL shows its profit. And pleases the customer by giving better offers in per-paid.
Dear Barney Stinson,
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
I wanted to get a new aircel connection. After all the awesome ads and all that. But when i went to their centre in Borivali, I was given the most screwd up service. After I paid them the money, they just didnt care about my problem.
There is one person named DEEPA in the Borivali centre who pissed me off.
I had problems with my network and I had to be behind them 24/7 to solve.
Whenever I used to call, they have never picked up my calls.
If I go to their centre, they will be like "We will look into your problem and we will let u know" but
they never called me or got back to me.
I had to be behind them for the whole time and
Its been more than 2 months and still my problem is not solved.
In short, AIRCEL SUCKSSSSSS...
NEVER GO FOR AIRCEL CONNECTION AND
NEVER EVER GO TO AIRCEL - BORIVALI
I had purchase sim card in lucknow and use in saharanpur both the city come under U.P. Still rooming is activating, although my sim was working good and I enjoy local facility but during 4-5 day rooming was activate. My all the tariff facility was block, and deduct full charge. Complain number of aircel 1-[protected]
you mobile no has won 500000 gbp chevron int'mobile lottery pin no CHEV-012009 to claim send to mr.JIM who this person
My Aircel No is [protected], yesterday 30 rupees was deducted from account, and some caller tune has been activated without my request, and now when i am trying to call customer care they are not picking the phone, keep on waiting, when i called from another number instead of giving me information, they put my call on hold. Very Irritating service.I had activated BBm service service for whole month, that service is not working fully. what to do now?
sir,
my mobile no - [protected], complaint no - 1-[protected]
with reference to the above, i wish to inform you that iam the aircel postpaid customer for the past 10 years.
On december 27th after i made the payment i have given a plan change request (pay per second 225 + SMS top up Rs.33) to the annanagar cell city office. He asked me for a id proof, so i've given a xerox copy too. The officer told me that the plan will change from next billing cycle.
So after jan 20th i called the customer care and i 've checked with your officer regarding my plan change, your executive confirmed that your plan has been changed to pay per second plan.
But on feb 24th i have received your bill with my previous plan of CBP 499. Immediately i called your customer care centre and i was in a line for 28 minutes after 3 disconnections i catched your executive and i complained about my plan change issue and the bill which i have received on feb 24th for the payment due date of feb 25h.
The executive registered the complaint, and he asked me to wait till febraury 25. But i didn't get any response.
On Febraury 26 again i called your customer care centre, the executive promised me that, i will arrange a senior officer call to you within 15 minutes regarding this issue.
But i didn't receive any call still now. [protected])
So today after i go through my bill backside, i 've seen a nodal officer and regional business head number. Immediately i called them for 15 times, but there is no response, no one is picking the call.
pLEASE TAKE SOME STEPS.
Gokul
Aircel Cusomer care service in not good compared to other networks
If am a postpaid customer when am calling to 198, 121
Simply the executives says the details & last ask me r u postpaid customer just called to postpaid.
Again when i try to call the nodal officer for 1-12 months no response,
Again called Appellete officer her resonse is good called picked with in a minute. Am surprisesd becaused the call taken by a security & he says you just called the nodal ...
Aircel says if any issue email to applllete no need to call .
If a un educated can email to appllete just imagine what kind of service they are providing..
Issues : while roaming call not connected to homenetwork;
service Deactivation : Wait for 48hrs if customer send send sms for decativation ( If educated Person only send sms) Others?
poor customer care
Hi,
I am prepaid customer of Aircel for past 15days; my sim got locked due to what i never new but when i approached customer care of Aircel Puducherry a very gentle lady there who dealt with this never cared to explain me just came up saying that i have to pay Rs.102 and get replaced my sim. And when i asked why she plainly she cannot do anything eles. I agreed for a replacement sim but during verfication she said its in the name of ANDRE i.e.my fathers name and he has to come i told her my fater had passed away since a year and how could my sim be regiseted in my dads name then she had nothing to say she gave me a new sim telling it would get activated only this evening she should have told all this before this is very annoying and service is very poor if aircel is going to have these kind of u would lose good customers.
Dear Salma Ss,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Date & Time of Cal:
Executive Name:
Or to deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
Hi
Aircel has a very poor service. The customer care service people through 121, they don't know how to talk to customers and they are very lazy in answering the queries. On my number, the VAT service for music has been activated and it was not from my end. When i called them and checked the person person who spoke with me is Amer and his voice is not clear at all and he was talking very lazy. I asked him to forward the call to team leader then he connected me to Fatima, she doesn't care what we are asking. For all my queries she is replying by saying one thing "we will deactivate it". I asked her how it has been activated, she is not ready to answer me. She said i have deactivated it. I again asked her how did it activate, she said thanks for calling aircel and disconnected the call. It as 25min call. This call was on 26th Nov'16 at 8:45am
AIRCEL, Please do not waste public time by providing waste and poor service. Try to hire the employee who have patience to respond to customer queries. These many complaints has been raised, but no improvement at all in the service.
Hi
Aircel has a very poor service. The customer care service people through 121, they don't know how to talk to customers and they are very lazy in answering the queries. On my number, the VAT service for music has been activated and it was not from my end. When i called them and checked the person person who spoke with me is Amer and his voice is not clear at all and he was talking very lazy. I asked him to forward the call to team leader then he connected me to Fatima, she doesn't care what we are asking. For all my queries she is replying by saying one thing "we will deactivate it". I asked her how it has been activated, she is not ready to answer me. She said i have deactivated it. I again asked her how did it activate, she said thanks for calling aircel and disconnected the call. It as 25min call.
AIRCEL, Please do not waste public time by providing waste and poor service. Try to hire the employee who have patience to respond to customer queries. These many complaints has been raised, but no improvement at all in the service.
Hi Reviewer78429,
We regret the inconvenience caused. Kindly share your aircel number in order to look into your issue.
Warm Regards,
Aircel Social Care Team
a message like " sorry you don't have enough prepaid account balance to start this session " and the message doesnt appear ones but it comes in 30 and 40 times... it irritates much because all the time am getting this message neither i use much internet application and i even close application after using it ...so there's no point of this message to come ...i even asked other users but this like problem doesnt appeared... so if there's any solution please lemme know ... am getting this message in every 10 seconds
Dear VaibhavSrivastava,
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Date & Time of deduction:
Amount deducted:
Any message received upon deduction:
Warm Regards,
Aircel Social Care Team
This is Vaibhav Srivastava, I am using [protected] Aircel Number.
I received a miss call from +[protected] after that my all balance which is around 85 or 90 INR cut to 0 "Zero".
I Suppose this a fraud that some one is doing with Aircel or some heavy bug in Aircel Network.
It shows Aircel is heavy infected network.
Kindly look into this issue and Give my balance back to me asap.
Hi Vivekz,
We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at aircelsocialmedia@aircel.co.in
Hi Vivekz,
We are sorry for the experience you had. Please share your concern with your Aircel mobile number at aircelsocialmedia@aircel.co.in to help you.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at aircelsocialmedia@aircel.co.in
I have purchased one aircel sim very long back 4-5years (2009 i think)..! My grand ma using it today 8.11.15 when we changing the sim to new mobi it asks puk code tried 198 customer care no. Spoke with them they verified my id and gave puk code [protected] and pin 1234.. note : thr is only 3 chances then the sim will block.. tried 1st time and told them it says wrong they told to try again i typed the same again.. same issue.. they told ur puk may not update pl contact after 4hrs .. note : its a final chance i tried aftr 4hrs to 198.. c care person told the same [protected] puk and 1234 pin thn i tried and my sim get blocked.. i tried 198 and told the issue they told problem is ours only ill connect to senior person.. senior person the lady spoke lik stupid.. the info. we gave is right may pl check in our shop, pay and get new sim.. y the f...k i need to pay for that and need to leave all my work and go to their shop.. they not accepting their mistake.. just trying to blame the customers.. (she means hiddenly tht i type wrong no. They gave right one.. i tried 3 times very slowly by checking no by no. ) not even this their customer service is very very poor..
Without any info. Without our knowledge. They simply activate news updates jockes etc.. then they will blame customers and wont cancel r refund our money just charge us 10..20..30..etc.. im even using airtel fr past 8yrs smtime thr may also hv complain after the net pack end they will take my bal. Amt without any notification.. thn ill call cust. Care but their response is very good will refund the amt immediately r within 24hrs to our a/c.
So pl stop using aircel and check the other compitetors better thn aircel.. network which wont give good service to customers wont survive in the market.. they just in the market by giving offers to the customer.. if they wont give offer they wont survive.. they matching the offers by taking our money in this stupid service activations..!
Remarks:
Poor network signals, cross talk wn dialing sm other no.(friends r family even dialing frm contact list), activating stupid services without our knowledge, poor 2g and 3g network.. poor customer support..!
not yet migrated postpaid connection to prepaid!
Actually, I've been using Postpaid connection... Recently I've filled a form to migrate my postpaid to prepaid connection..
As per the rule, I have to file the application before 5 days of bill date. So I did the same at one of the Aircel branch. (Spencer plaza).. They said, on 19th my no would be inactive and once I paid the bill. within 48 hours it would be active to prepaid connection.. This is what they have communicated..
Steps taken
1) Filled the application on 14th December.
2) on 19th by 8 P.M my no got inactive (as they said).
3) Paid the outstanding bill of 665/- rs on 22nd(Saturday morning around 10 A.M)
4) Was waiting for reply from their end.
5) On 23rd evening by 3p.m I called Aircel customer care([protected])... They said on 24th morning it would be active like that..
6) On 24th I called again. They said complaint/issue has been raised so your no would be active in next 12 hours...
7) Again I called on 24th Night... again they are saying that next 12 hours...
8) It's really hard to hear... They keep disgusting... I would have lost many important calls...
special offers should be informed to the customers.
not responding
Dear Sir,
we made several call to customer care center from chennai they are not picking up the call as it s contionuesally ringing(for more than 1min aftr that line is dead)..after several attempt i requested for aircel thriller setting from aircel.they said it will be activated with 24 hrs but till nw it not actived.they are not responding to our calls.Kindly take neccessary step and help me out in this regard.
thank u,
ramakrishna
i am javid from srinagar kmr, under a corporate plan, i was offered a free sim [protected] @ plan 149/- with free A-A 9000 secs + 1GB internet free, which proved wrong and was charged Rs 360 only after 07 days. when the contact was made It was informed that 1GB internet + free 9000 secs is wrong.
INTERESTING
After few days i rceived a call from aircels customer care
enquiring about another sim [protected], which which i have never taken, have fraudelently issued in my name by the sales boy Mr. suhail.
After registering complaint on 121, but alas ! proved futile.
My name is Mr.N.Boobalan, My Mobile Number:[protected]
Per days i am receiving minimum 30Calls from Aircel Customer care.
Plz take my complient & kindly do the needfull... & d'nt disturb me like this.
Hi,
I have an Aircel connection (1 paisa/sec connection, No- [protected]), which has DND service activated on it. But even after that on 11th Feb, 2011 I got a call from Aircel and the executive told me that I was a valuable customer so Aircel was changing the connection to 0.5 paisa/sec. But, After few hours I got an SMS that the connection plan was changed to 30 paisa/min and I got deducted Rs. 21 for this plan change.
The next day 12th Feb, 2011 I registered a complaint against that (Complaint No: 1-[protected]) and I was told that the issue would be resolved within 48 hrs. Within 24 hrs (on 13th Feb, 2011) I got another SMS saying the issue is resolved, but neither my plan was changed back to it's original form nor did I get my Rs. 21 back.
From that day onwards I have been calling the customer service, but every time they are asking for more 24 or 48 hours. Later I wanted to register another complaint, saying the last issue was not resolved. But they refused to take any further complaint and cut the call pretending that he was not being able to listen to my voice.
I am registering this on consumer forum hoping that the issue will be resolved and no one else will face the same problem like me.
Thanks,
Anirban Bose
Kolkata
My name is Reegan., My mobile no is [protected].i lost my sim on jan 2nd 2011.on the next day i just went to aircel chennai spenzer plaza customercare office.i just shocked after i saw the condition of that customercare office.when i reached that office office i saw there are too many customers arguing with the customercare executives because not only their problems but also that office time wasting que system.its shame that a world class telephone dealers behaving like this i went aircel care office on 3 jan 12:30pm, and then i waited there over 2 and half hour.aircelcare chennai spenzer plaza office like a indian village ration store...
my mobile no.[protected] . the mobile service not working . No. diles . reply please your check service why
padam kumar jain Email adress: padamjpatan@gmail.com
Myself usha from K. K. Nagar Chennai. . . i have taken a new aircel connection. . for AVS verification they came and verified all the details with me. . As of till now it has not been activated and my no. [protected]. . . so many times made complaints for the same above issue. customer care is very poor. . .Not correct response has been given. . i request you to kindly activate my new connection no. [protected]. . .
Sir,
My name: S.Sarath
My request in trace this
no: [protected]
This mobile number was calling into bad words and bad sms.
Please sir this no Address blow sent my
email id: S.sarathbabu274@gmail.com
Please my request sir.
i have taken aircel 3 sim just because there was a offer of 200 message free per day and i paid 150rupee for each sim. but all the 3 sim got deactivated due to documentation. i have already submitted the document more then 8 time but still. i really dont whether this aircel company is really there or just a fake company. fooling innocent people for money. even customer service is more worst then any thing els
Dear Sir / Madam,
I call to customer care center from Orissa they are not picking up the call as it s contionuesally ringing for more than 1 min aftr that line is dead.
May Rs.50 rupes ka recharge kya. leakin Pata nehi mera main blance se Rs.6 deducted kynu kya hai.They are not responding to my calla so kindly take neccessary step and help me...My Mob No-+91 [protected].
Thanks & Regards.
Tarun Rout
+91 [protected]
?Sir?
I have charged 1 RS...
Pls deactivate that dailer tunes
recharge problem!
I am having an aircel connection on chennai and given wrong number during recharge and shop owner is done the recharge for that. The wrong number is not in use. So i asked the shop owner to transfer the money to my account, but they refused back. Finally i spoked to the customer care, they also refused to accept my consideration. Please be careful while you are doing Recharge or Erecharge with the shop. Check one of more times the given number is correct or not. I was lost Rs. 50 by today. I advised to go Recharge only through Recharge card.
The complaint has been investigated and resolved to the customer’s satisfaction.
my air cell mobile no [protected] dt.15.08.2016 recharge 124/- time 8:46 pm
massege successsful but my ac nil.plz see massg
207:Txn No. BHR16081520462800418 to Recharge MRP 124 is successful . TT= 0 INR, New Balance 0 INR, P.F 107.83 INR, Service.Tax 16.17 INR.
next same time 8:59 @ 110/- recharge .this time recharge sucessful. see this massege
Txn No. BHR16081520592500330 to Recharge MRP 110 is successful . TT= 117 INR, New Balance 117 INR, P.F 0 INR, Service.Tax 14.35 INR.
sir kindly my mater emidetky shortout
my contact no [protected].
bihar castemer care is nt respond this mater !
i've lost my sim and wanted a new sim with my old number...
i recharge mt aircel mobile for Rs.33(message card) through net . but before my previous message card validity ends i recharge through net. so i lost Rs.33 from net.is there any possible for refunding of any amount.
I'm a new user of Aircel prepaid connection in Mumabai for about 2 weeks. When I tried to recharged with Rs. 30 recharge voucher, it was failed as I got response as "Sorry you cannot refill this prepaid account. Please Contact our customer care service." Soon I rang up to CC and lodged a complain telling them about the problem. As they responsed to me for waiting 24 hrs, I awaited and after passing away the same, I again rang up to CCE. As before they told me to be wait 72 hrs again. Still I kept patience and didn't make any calls and awaited for that given time. But its having problem after passing away the another 72 hrs. As my comment Aircel CCE's are misleading and cheating the valued customers. By the ending of this week I will consult with the grievance cell and if that's also cheat me I will go for further action.
Mustakim Ali.
[protected].
Please i can not see the pin of the recharge card i brought, what will i do
I am having an aircel connection on chennai and given wrong number during recharge and shop owner is done the recharge for that. The RECHARGE NO IS [protected] . Please cnfirm the account balance and checkit up the account balance. Please write your caustomer care care no of coimbatore aircel. My no is [protected]. I was lost Rs. 100 by Yesterday night 7.56.pm. I advised to go Recharge only through Recharge card.
no gprs available
I called customer care (in April'06) to activate GPRS on my mobile, they got all my phone details (model, brand, etc) and sent me the settings in 15 minutes... but I took about a week to activate the service on my mobile... The GPRS Portal worked fine and so the MMS... then, immediately without any information, they removed the service completely... and till now I've been calling Cust. Care but they just say "Upgrade work going on", "Will be back in a month"... and till now nothing has happened...
Other networks are heading on to EDGE and 3G, aircel is the only network in whole world which has not even started GPRS...
I want aircel free gprs tricks or settings please send me...
wat da f@@k! s rong wit da GPRS connection, , wn't u provide us tat, , people r very dissapointed, , can't help it ot coz ...need it badly !
aicel customer number was calling only busy not attend mycall 100 of above times calling, no reponse, please activate my aircel no: [protected] gprs
how to activate free gprs in my mobile...
Nothing to say any words becoz i like aircel bt...?u knw wat d people complaining abt ur service...plz provide gprs connection in prepaid too...
I already given a request for aircel GPRS BT THEY didnt send me setting.
signal problem, useless network!
I am using Aircel useless network for the past one year I have registered around 25 complaints on Aircel. No response and the only answer from Aircel is sorry for ex 1996 November i registered a problem of signal congestion which is not sought out till now it is going to be 1997 November. Bye Useless fellows.
signal problem useles network
i am using in past of 4 mounth and i am not agree for ur signal
i have not able to ur signal so please solve this problem in shot time
my address: B-6/113 SECTER-17 ROHIN, DELHI-110085
HI IAM VINOD SHARMA I DON`T LIKE TO SINGAL ALL COMPLAINTS
Respected sir,
I am intrested in installition of your network tower in my agricultural land which is located in adgaon 15kms away from DIST:AURANGABAD(MAHARASHTRA) which is also a MIDC area.U can also visit the place if you are intrested and can feel free to contaact me at any time.
MOB:[protected]/[protected]/[protected]
PH:[protected]
E-MAIL:krishna.ghuge@yahoo.in
Thanking You,
Rajiv V Wagh
KINDLY ARRANGE GOOD SIGNAL OR MAKE NEW TOWER MY VILLAGE.
I AM VERY MUCH UPSET
M.CHANDRU,
S/O M.MANI,
5/22 OTTANGADU,
THAMNAIKAYAN PATTY,
KONDALLAM PATTY(PO),
SALEM-636010,
TAMIL NADU,
SOUTH INDIA.
KINDLY ARRANGE GOOG SIGNAL OR MAKE NEW TOWER MY VILLAGE.
MANY OF THEM CHANGE THEIR SIM TO ANOTHER WELL GOING NETWORK...
Aircel one of the bad network i ever seen before ...
i have a land for tower installation contact me [protected]
i am using aircel in bangalore and there is no signal in my area, i need to go up to the main road and make calls. messages do not reach its destination. please ensure good signals are provided. act fast, else u will loose.
i am using aircel.when i come to bangalore it is getting error "simcard is refreshing".and automaticaly my cell phone is restarting.please help me.i couldnt contact anybody from bangalore.
my mobile [protected]
i have aircell connection.
we are not able to got signal my native palce.
address:
R.MURUGAN
1/55 PERUMAL KOIL STREET,
VENMANIYATHUR,
KAPPUR POST,
VILLUPURAM T.K
PIN 605 301.
KINDLY ARRANGE GOOG SIGNAL OR MAKE NEW TOWER MY VILLAGE.
R.MURUGAN
Aircel Reviews 0
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Overview of Aircel complaint handling
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Aircel Contacts
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Aircel phone numbers121121Click up if you have successfully reached Aircel by calling 121 phone number 1 1 users reported that they have successfully reached Aircel by calling 121 phone number Click down if you have unsuccessfully reached Aircel by calling 121 phone number 0 0 users reported that they have UNsuccessfully reached Aircel by calling 121 phone number100%Confidence scoreCall Center+91 117 940 0000+91 117 940 0000Click up if you have successfully reached Aircel by calling +91 117 940 0000 phone number 1 1 users reported that they have successfully reached Aircel by calling +91 117 940 0000 phone number Click down if you have unsuccessfully reached Aircel by calling +91 117 940 0000 phone number 1 1 users reported that they have UNsuccessfully reached Aircel by calling +91 117 940 0000 phone numberCircle Office Board+91 971 601 2345+91 971 601 2345Click up if you have successfully reached Aircel by calling +91 971 601 2345 phone number 0 0 users reported that they have successfully reached Aircel by calling +91 971 601 2345 phone number Click down if you have unsuccessfully reached Aircel by calling +91 971 601 2345 phone number 0 0 users reported that they have UNsuccessfully reached Aircel by calling +91 971 601 2345 phone numberCall Center
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Aircel emailscare.delhi@aircel.co.in100%Confidence score: 100%Support
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Aircel addressA-44, Mohan Cooperative, Industrial Estate (MCIE), Mathura Road, New Delhi, 110044, India
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Aircel social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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My experience has been good, I found their customer care to be one of the best in the Industry, prompt and effective. But your issue is quite genuine. For this I would suggest you should have a face to face interaction with the officials, so visit the nearest Aircel store and also carry the previous complaint numbers with you. I wish you good luck.issue, your issue would be resolved in no time