Airtel
Reviews and Complaints

My sim is not working
That's show sim access error
Please activate my sim
Because I want my contacts urgently
This is my only important number
This is such abig problem to me
Because I am used this number for important works and business
Please take immediate action
I hope that you take immediate action and resolve this issue
My airtel no:[protected]

I recharged my airtel no by my airtel app.ammount deducted twice.i complained it to airtel customer care.they registered my complaint.next day a call came from [protected].person on call said to me about complaint.i told all.than he said fill all details in my airtel app for recharge but not submit to pay.in this period he fraud me and transfer 4200 rs from my bank account.
How my complaint detail reach to third person?
On this bases he make fraud to me.
Take action.
Thanks

I have switched off and on my phone and since then i am unable to use my Phone. I try switching it on and off again, reset my network settings and i have done factory reset also but all goes in vain. I try putting the sim in my Airtel dongle and it is working there. Sim is working perfectly in my Airtel dongle. Please try to solve the problem ASAP. You can contact me on [protected]

Beware from Airtel Scam

We have applied for Airtel Fiber connection at our Pitampura Premises,
One of Airtel Employee Mr. Daksh, Sale ID - DB2C41001, Mobile no., 8010504333, came into our office on 10th OCT 2019, for Airtel Fibre connection and book our connection, and told us that our connection will be installed without payment as got waiver and commit that connection will be activated within 2 days.

We are adding CAF screenshot for your reference. The CAF number is [protected].

He collected all the necessary documents from our office, but after completion of 40 days, still, the connection is not installed on our premises. We also have the SMS as improved where the OTP was generated against The CEF which makes us believe that connection has been gone through and everything will be done by tomorrow.

Daksh has told us to disconnect your previous internet connection (Spectranet) and install Airtel Fibre connection within 1-2 days. Who will pay for this loss?

We need to get a connection installed at our premises as soon as possible, without making any payment as we have been told by Daksh this commitment and waste of our 40 days time on this.

What action should be taken against Daksh to get delayed on our connection installation?
How much time needed to get our connection installed on our premises.

The also have the conversation and the footage of video as the cameras installed in the room in which the papers were signed and all the meeting was happening regarding the connection.
Is Airtel is a Fraud Company?
DO they have do not follow their commitment?
We have no response yet from Airtel People? People help us?

I made a complaint about a month back about slow, interrupted and poor connection service, but I am told, it is still in the process. Why are they charging me for the service they cant provide me.

Today I called 121 (Customer Care Number) for no data . They say that they are in the process of expansion work, so data will be available after September. Are they making a Joke?. They have been charging me for months, for a service, they cant provide.?
I have decided that I will not be paying this months bills, unless they improve the service or else I will have to migrate.

G K Sharma
Mobile [protected]

Hi,

I'm airtel postpaid customer from last 6 years. Since I traveled outside India I requested my number to be put on to safe custody since December 2018.

But to my surprise airtel has decided to disconnect my number without sending me any notification.

I have never missed a bill payment, my entire family is airtel postpaid and customers.
My number was a fancy number and without my written consent how can you decide to disconnect my number?

This is completely unacceptable, I want my number to be and activated effectively immediately.

I have my Adhar, bank accounts and credit card linked to this number. So it's very important that I get this activated soon.

I have sent many emails to Airtel customer care none of them are understanding the issue. No one is trying to resolve this.

I also tried going to Airtel office and when they tried activating my number it's showing "Not same circle" error(You can see the screenshot attached). This is complete negligence from Airtel.

Thank you
Harish

I cant be able to use my data from date 12-8-19 and my daily limit is 3.4 gb. In my area i am facing only slow internet issues due to which i cant be able to use my full data. My all data gets wasted everyday. I have also complaint to costumer care but they say issue will be resolved within 4 hrs. But they are making us fool from 4 days. Today 15 august 2019 and still i cant be able to use internet. I wasted my money on airtel.
If you want to help me kindly call at +91 [protected]

श्रीमान,
मैं लंबे समय से ऐरटेल कंपनी काे साथ एक संतुष्ट ग्राहक रहा हूं। मेरा मोबाइल नंबर है [protected] मुझे बरा अफसोस है कि आजकल खराब नेटवर्क रिसेप्शन के कारण मुझे बातचीत में कठिनाई हो रही है। हैंडसेट का नेटवर्क सूचक पूरा संकेत दिखाता है, लेकिन मैं एक स्पष्ट फोन कॉल नहीं कर पा रहा हूँ बार बार बीच मे ही कौल कट जाती है। इस अवांछित बाधा मेरे लिए बहुत सारी असुविधाएं खड़ी कर रही है और मुझे ईंतरनेट चलाने मे भी काफी कठनाई हो रही है मरा इंटरनेट काफी धिरे काम कर रहा है मै 3जी नेट युज करता हुँ मेरा वर्तमान पता है - वार्ड नंबर - 7 गाँव- - petlawad
Dist.jhabua पिनकोड- 457773ईसी लोकेशन मै एैसी समस्या हो रही है

Respected Sir/Madam,
This is regarding the crazy amount of bill generated for the 4th time.I am airtel number user for last 15+ years and never failed on my payments in past years. My airtel number ([protected])
Prior to this I have paid the exorbitant amount for the same roaming plan as I was told that my data was on and they provided me with some proof on the same.

To avoid this in future before making an international trip I personally went to an airtel gallery near me.( Airtel gallery Monalisa building Dombivali (E)). The name of the representative was kavita whom I had a talk with. I told her about my trip and asked her to activate my Airtel international pack for just 24 hours and to be extra cautious I asked her about deactivation of the plan after 24hours. I specifically remember her saying that it will be deactivated automatically as she made a call for deactivating my auto roaming on 5th of April 2019. She confirmed that after 24 hrs the same will be deactivated.My mobile data and data roaming was switched off the whole time during my stay in Singapore from 6 April - 8 May 2019.
After tirelessly pursuing you guys for turning off my international roaming data within stipulated time and making trips to the store personally I am at my wits end. I am not going to pay a single penny and will make sure will go to consumer court as well as post on each and every media portal about the exploitation done by you guys.

Please address my grievance before I resort to any harsh measures.

Hi,
I have been trying to contact my father's Airtel number [protected] from my Airtel number [protected]. It keeps getting connected to some all together different person in a different state. This has been happening since morning. I also tried calling from a different number but it results in the same. Can you please look into it with some urgency.

Regards,
Anurag Dwivedi
[protected]

I was using Airtel for about 10 year recently about 8 month I was not able to send any messages even toll free messeges only can receive messages, because of this I am not able to link to bank other needs even to port.i called customer service several time they saying they will solve it within 48 hours and if I call again they will say another 48 hours, poor customer careservice, For 1 year I am recharging for daily 100 sms offer too, it was waste of time and money, I need justice, it should not come to any other customers my num [protected]

Hello,
I have been using Airtel for over 2 years I purchased unliminet 1000 on 5th December.everything seemed fine until after one week when I started experiencing anproblem with the Airtel line when trying to make phone calls to other numbers of different service providers. I have now called the customer care more than 12 times and my issue has not been resolved.i was told to top up my line which I did but the problem still persist. I am really frustrated as my calling minutes of unliminet 329 all expired unused and was told I can't be compensated.still even after the expiration of my subscription of unliminet 1000 and having topped up my line I still can't make calls.i don't know what's wrong. I went to Garden City Airtel customer service shop physically on Friday 4/01/19. Told all will be okay after 24hrs now it has been more than 48hrs my line still has a problem.
Any assistance will be appreciated.

I have been using my Airtel sim from last 7 years and have traveled abroad. I was always recharging it. But all of sudden one day it was been suspended. When I called customer care they said I need to be physically present thee to get sim again otherwise the sim will be recycled and will be assigned to someone else only after 3 months, however the sim was allotted to someone else within a week. Airtel lies .

I am currently an Airtel customer and I am getting numerous calls and messages saying that I have bills pending from my previous operator, but before porting I have already paid my outstanding, but such cheap services from Airtel that they are not ready to help me, they only want to add new customers but are not willing to take care of the existing customers, it's a shame when Airtel claims they are no. 1, it's better to port out from Airtel when they can't help us.

dear sir
Kindly inform to you that I indrajeet kr I have written complain many times in airtel Regarding the message not being sent The compilation that is being taken without feedback is closed by your Becant team and our problem has ot been shot out despite compliant from the last one year.
But no any action.

our complained number is — CLSMS-[protected] BY Mr subham ji 14/10/18,
Refrence number — [protected] — 13/10/18,
Refrence number — [protected] — 12/10/18,
Refrence number — [protected] — 16/10/18

Thanks& regards.
INDRAJEET KR. MEHTA

Was using airtel no [protected] since long back.

however unfortunately I have taken airtel secure services with my IPhone. unfortunately my mobile fallen on road during taking call and got damaged accidentally.

I have register the claim, however being rejected by saying mishandling. As per IRDA rule any damage during usage of article got damaged will cover.

I got frustration from airtel secure team for settlement of my claim, though claim amount may not be high, however its matter of ethics. i will go consumer forum and judicially to claim harassment given by Airtel.

The irony is nodal officer given same statement and not listening customer.

I request everyone to quit Airtel service and use Vodafone

I think Airtel filled with business not caring customer
BB
Regards
Shehzad Ali
[protected]

With reference to the Indian Express Newspaper dated Sep 23, 2018 stating that, Airtel 4G Tower installation in Tamil Nadu requires vacant land for the installation purpose. Also, the advertisement mentioned that, if the land has been shortlisted, the land owner will receive a sum of 30 Lacs (INR) as an advance and the rent will be fixed as 23k (INR) every month as the rent with the lease duration of Ten Years.

Contact Numbers mentioned in the advertisement : [protected] and [protected]

Based on the advertisement, the above mobile number [protected] has been contacted, the person received the call mentioned his name as Surya and requested to send the copy of Land document with Aadhar Card to the E-Mail ID: [protected]@gmail.com. As discussed over phone, the documents has been submitted to the above mentioned E-Mail ID, on the same day.

Following up to the details provided through the email, on the consequent day, an email has been received stating that, the land has been shortlisted for the Airtel 4G Tower Installation on Airtel company's Letter Head (Attachment has been enclosed). Added to that, they have requested to pay a sum of 2750 INR as the processing fee for documentation. Consecutively, an amount of 25k has been requested for the Tax purpose, as there is an huge amount will be deposited in the bank as advance. Added to that, on Sep 27, 2018 sum of 43, 500 INR has been requested for the NOC which has to be submitted to the RBI. At last, there was an additional 1 lac INR is requested as the commission to deposit the cheque to the bank account, for which 50k has been paid to the agent. All the above mentioned transactions are placed through Online Banking and Direct Deposit from the bank for which, documents has been attached.

Details of the Bank account provided to make deposit:
Mr.AAKASH SINGHAL,
AXIS BANK ACCOUNT: [protected], TRI NAGAR BRANCH, NEW DELHI.

The total payment made towers the fraudulent tower installation is: Rs.2750 + Rs.22, 500 + Rs.22, 500 + Rs.43, 500 + Rs.50, 000 = approx Rs.1, 40, 000 to the same account mentioned above.

Finally, after depositing nearly 1.4 lacs to the above mentioned account, the lease advance amount was not deposited to my bank account. On approaching the Airtel Office Customer Service (Santhome Branch Legal Department), I was notified that, it was a fake advertisement and Investigations are being taken seriously about this.

Details of the victim:
Name : Rajagopalan Ramaiah (Land document is in the name of)
Online Bank Transactions made through: Bhagyalakshmi Mahadevan - Axis Bank account - Selaiyur Branch, Chennai

Hence, I request you to kindly investigate the aforesaid case, and help me getting the money back as soon as possible. Also, take severe action, before, the number of victims falling prey to the Money Launderers.

Looking forward to hearing from you soon.

Thanks and Regards,
Bhagyalakshmi Mahadevan
W/O Rajagopalan Ramaiah

For the past six months I have had to replace three faulty sim cards. Each time airtel charged rs. 25 for it. The last one died right the moment bit was activated. After a long email conversation with airtel customer care, they have the audacity to ask me to buy another sim card. Instead of taking responsibility for it's terrible sim card quality, airtel keeps charging it's customers for replacing a sim cards that died within weeks or months. Airtel should replace faulty sim cards free of cost, and if they don't do that, i'm done with airtel. Jio never sounded better.

Hi,

I am using the airtel from a long time and May 4th 2018 I port it from Airtel prepaid to postpaid.

From that time only my problem started. I moved to USA for office work and carrying my number with me here.. when I came here it was working fine and suddenly it stopped working(after 2 month) and when I reached to customer care then they told me since you are outside the India I have to have International Roaming plan activated on my phone which is not sure, as few of my other friends are using the Airtel(postpaid) and they don't have any international rooming plan on their number.

Because of my urgency I did activated the plan on my number after so many discussion, but after Airtel started charging me for the Internet here, even though I am not using internet on my phone. That phone is ideal and I am using that to receive the text messages nothings else.. but still Airtel is keep sending me the bills with internet charge.

Can someone please look into this issue:

One, do we need to have roaming pack if not then why my number was suspended? If yes then why other Indian airtel number working fine here without international roaming pack.
Bill correction.. as to me it looks like a fraud that airtel keep sending me bill for the services which I am not using.

Quick help will be appreciated. How to escalate or what is the right option to resolve this.

Thanks

Varun

In my mob. no. [protected] not getting network and my complaint is as under
1. No incoming and outgoing calls working in mobile
2. signal bars in mobile shows 0-3 lines only
3. Receiving only missed call SMS
4. Location / Land Mark : A-5, Ground Floor, East of Kailash, Main Captain Gaur Marg, near HDFC Bank, New Delhi-110065
5. facing this problem since 2 years.
6. all mobile are facing same problem in this A block East of Kailash area
7. my alternative contact No. [protected]
8. my location is having full air ventilation & light, falls on Main Road with a Back Service line (Front & Back entry)