Akhona Furnishers’s earns a 1.0-star rating from 11 reviews, showing that the majority of customers are dissatisfied with their purchases.
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Double bed
I am deeply disgusted & sadden by the product quality I received. Me & my partner bought a double bed from Akhona in Alberton city along with other furniture that amounted to a purchase of a r10 000 cash sale on the 22 July 2022 .Then goods were delivered I immediately saw that the couches were lumpy & I phoned them to advise them that this is not what I...
Read full review of Akhona FurnishersService
I bought a queen bed at Akhona furniture at kempton park in December. I also paid for the delivery but I never received the bed. I went back as I was disappointed to fill for the refund but the lady who was working at the till point was very rude and she told me I will never get my money back. I asked to speak to her superior as she was very rude to me she told me she is the boss and there is no one I can speak to but her only. I didn't get my refund nor the bed. M sitting at home with just a till slip
Desired outcome: Please refund
I need a refund for my for my laybye
I made a laybye at Akhona furnishers at Bree street and when I made the laybye I was never made aware that you do not get a refund back, they took my money.
when I went to cancel the laybye the owner of the store chased me out and told me I'll never get my money bad and he was extremely rude to me. All I need is my money back I did not sign any contract with them so I know I am entitled to get my money back.
I will log a case with the consumer goods and services ombudsman if they think I'll will steal my money just like that.
Desired outcome: I want my refund back.
Is Akhona Furnishers Legit?
Akhona Furnishers earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Akhona Furnishers. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Akhonafurn.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Akhonafurn.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Akhonafurn.co.za appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Akhona Furnishers has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Diana 2 Seater Couch
I Bought My Couch 30 June 2022 At Akhona Furnitures Bree1 At 214 Bree Street Johannesburg 2001
And When I Was Removing The Plastics That Came Covering It I Saw A Whole On It I Want To Know What Must Happened Now?
Payment not received
I bought cupboard and three door wardrobe. My items were not delivered. Now I am filling for refund and I've been waiting for 3 hours. No one is care enough to assist. Akhona Furniture in Kempton Park treat their customers horrible and their boss is very rude.
We bought a bed , head board and pedals tiles not in good condition
We bought a bed, head board and pedals til all came with damages, the bed we slept on it a week already the based was a messed up
We went there more than 4 times, they say we will send somebody it's months still no one was sent.
Their furniture is not good and they don't follow up on customer complaints
Akhona Furniture's is the scamming people
Desired outcome: We want them to give us quality goods or our money back
Three piece lounge suite
Good day on the o5 of September 2020 we bought a lounge suite from Akhona in Market Street jhb cbd. A month later the 1 seaterssstarted having holes in them in the middle as if there wasn't enough sponge inside them. It hasn't even been 3 months and they look old.
I'm not happy at all because I bought them cash, I expect good quality for my money.
Beds
I bought two beds last year August I was excited and everything my son was two at the time and daughter six started itching I couldn't understand because i always clean and was my bedding we never had itching problem I started feeling things crawling on me till one night to my surprise I caught this small thing filled with blood I jumped up inspected my bed and decided I'll investigate the next day next day came I was all over the beds checking till I found a nest of bed bugs small eggs and big bed bugs I even had to Google those things because I didn't know those things my flat got infested with bedbugs and i m sleeping on the floor with my kids had to throw those beds away I'm ashamed to invite people to my place I dnt have money to buy other beds still every night these things come and bite us
wardrobe and tv stand assembly
So I bought four products from the store on Black Friday 29/11/2019 and was told that the guys who will come assemble my furniture for free will come on a sunday. I called the store several times on the sunday and till now, my calls are not being answered. there is no communication from the store manager keeping me on the loop and I find this rather unprofessional.
Read full review of Akhona Furnisherspathetic services really
bought a red couch from the Bree akhona furnisher store and confirmed with them if they have it in red and they said yes and the sais they deliver same day but they cannot that time because it was after raining and we got there at 5 late, they then promised to deliver late the next day which was yesterday, waited waited and waited and they did not deliver, when calling today I get told they do not have that color in stork, mind you we already paid and it was confirmed that they had now they no longer have, and they saying I need to use my petrol again and go from Florida for Joburg CBD to get my money .please tell me how is that fair after waiting my time they must waste my petrol aswell.
bought a red couch from the Bree akhona furnisher store and confirmed with them if they have it in red and they said yes and the said they deliver same day but they could not that time because it was raining and we got there at 5 late, they then promised to deliver late the next day which was yesterday, waited waited and waited and they did not deliver, when calling today I get told they said they do not have that color in stork, mind you we already paid and it was confirmed that they had now they no longer have, and they saying I need to use my petrol again and go from Florida for Joburg CBD to get my money .please tell me what is that called after wasting my time they must waste my petrol aswell
No refund for undelivered Goods
Bought a wardrobe from Akhona Furnitures in Elloff Street using my debit card I was suppose to collect it at their warehouse but unfortunately i misplaced the receipt. When I went to them they indicated that they cannot help me without the receipt I explained to them that I used my card to pay for it and I have proof that I bought it but they insisted that they cannot help me without it. Now I really don't know what to do please help.
Akhona Furnishers Reviews 0
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Overview of Akhona Furnishers complaint handling
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Akhona Furnishers Contacts
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Akhona Furnishers phone numbers+27 113 330 635+27 113 330 635Click up if you have successfully reached Akhona Furnishers by calling +27 113 330 635 phone number 0 0 users reported that they have successfully reached Akhona Furnishers by calling +27 113 330 635 phone number Click down if you have unsuccessfully reached Akhona Furnishers by calling +27 113 330 635 phone number 0 0 users reported that they have UNsuccessfully reached Akhona Furnishers by calling +27 113 330 635 phone number
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Akhona Furnishers emailsahmed@akhonafurn.co.za100%Confidence score: 100%Support
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Akhona Furnishers address81 Market Street, Johannesburg, 2001, South Africa
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Akhona Furnishers social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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