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2.5 17 Reviews 38 Complaints
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AllPosters.com Complaints 38

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B
7:20 am EDT

AllPosters.com Worst service I ever dealt with

Do not order from this terrible website, AllPosters is highly unprofessional company which will give you nothing but headache. Ordered a frame from them as a birthday present. It arrived absolutely broken! Frame was poorly made from some cheap plastic material and looked terrible. I returned it in order to got a refund (well at least they promised me one), but these scammers never gave me my money back! The worst ever!

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N
2:36 am EDT

AllPosters.com Ridiculous situation

I have ordered two posters from www.allposters.com and after two months of waiting I received only one. The second one never arrived.
I went online and contacted AllPosters customer service and asked where my second poster was. They promised to check something. About three days later they contacted me and said that there were supposed to be two poster in the package. I said that there was only one.
Later they contacted me again and said that it was not possible. I told them that I do not care what they think, I paid for two items and since I received only one I want a partial refund.
They refused to refund me and literally called me a liar!
These people are crazy! I have no idea how to prove them I'm not lying!

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M
2:36 am EDT

AllPosters.com Posters never arrived!

I am a teacher and I needed to order some posters for a big event in our school. So I was actually responsible for all the posters. I went online and found www.allposters.com.au and made a big order. I was supposed to receive them a week ago but still nothing. I have no idea what to do! They do not reply to my message and ignoring all my calls! I am responsible for posters! Please, I need help.

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3:51 am EST

AllPosters.com Don't even bother

I received my poster few days ago. The poster itself is not that bad, however they do not use proper tubing like other poster sellers. This company uses the cheapest paper to wrap the poster. The order was placed on November 25, and arrived only yesterday on January 7. Delivery is extremely slow and the poster arrived in a poor condition. I ordered it as a present as there is such an option on their website. They supposed to hide the price, but that was not done. The note that I have added also wasn't included. I photographed it for evidence and sent the pictures to AllPosters. I demanded a refund, but they did not reply me yet.

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H
3:26 pm EDT

AllPosters.com Not what I ordered

I want my money refunded. I brought a poster which was not the size I paid for. Get this company sorted out! They should be shut down and not able to trade. Give me my money back. I warned them I would sue them off and I will. SHUT THEM DOWN

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7:13 am EDT

AllPosters.com Seller ignores customers and doesn't provide ordered stuff

I ordered poster from the website www.allposters.com.au. It should be the present for my mom’s birthday, but these jerks only promised to deliver it, but nothing happened. When I was sick of their empty promises, I told them to cancel the order and provide refund, but they suddenly stopped to communicate with me and now I have no idea how to reach these ###.

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11:18 am EST
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AllPosters.com Liars

They are effing Liars, they emailed me on 17 Feb to say my order has shipped and I checked with DPD to find it is at their Oldbury depot, after THREE days it was still there, I called DPD and was told that AllPosters haven't even given it to them, called AllPosters and was told it takes 10 days to ship - WTF, 10 days from Birmingham to London?.

I emailed them 7 times and they refused to answer, I then called them and they said that they cannot refund as it was been dispatched, so they told me to refuse it when it was delivered and they will have it sent back and then will refund me!

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Angrymum2612
Hervey Bay, AU
Jun 19, 2014 4:40 pm EDT

I have ordered something from this company well over 3 weeks ago and have heard nothing from them still have not received my products! Have contacted them and no response. Very very unhappy I routinely order on line most thing arrive within 10days. Terrible to deal with and they still have the hide to charge you close to $30 for delivery

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9:02 am EST
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AllPosters.com AllPosters Do Not Honor Previous Groupons. Will not negotiate with customer.

I have an expired Groupon for AllPosters.com. Not only is it common practice, but that if the Groupon is expired the basic amount paid for the Groupon NEVER EXPIRES. In this case, I should at least be entitled to $24 worth of merchandise, the basic amount paid to Groupon for an AllPosters.com deal.
The representative on live chat at AllPosters flat out said "no", the Groupon cannot be used; this after he said I could not combine it with the promo code. No combo with the promo code I understand but o/w I felt I had somewhat of a legal binding commitment. He asked the Groupon #. After I gave the #, waited 20 minutes, I tried to initiate the conversation over and over again. The rep never terminated the chat, but never contacted me again. It was like talking to myself while he watched. Creepy.
I don't know whether I would be careful which Groupons you get, as this is not my first difficulty, but I would definitely steer clear of AllPosters given their persnickety ways and refusal to accept their own discounts and/ or coupons.

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11:43 am EST
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AllPosters.com Failure to Deliver Shipment

Allposters.com has absolutely abhorred customer service. I live near Seoul, South Korea, and I placed an order with this travesty of a company on December 16, 2012. I ordered 5 posters, which I was supposed to receive December 24-28, 2012, yet it is January 7, 2013, and I have yet to receive my product. I have sent them three emails regarding the whereabouts of my parcel, yet the customer service remains as elusive as the package itself. Do not order from this site, as they are the most incompetent company I have ever dealt with.

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R
6:10 am EST

AllPosters.com Ordered 3 posters, paid for, received shipping number and never heard from them again

Ordered 3 posters, paid for, received shipping number and never heard from them again.Took the money and ran.Would never use this company again.

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Leanne Onstott
Raleigh, US
Jan 29, 2013 1:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello, My name is Pam and I am a representative of AllPosters.com. I apologize that your order did not reach you and I am sorry that you were unable to contact us via phone or email. I would appreciate the opportunity to make certain that your order arrives.

Please contact me at customersatisfaction@allposters.com and reference ComplaintsBoard.com in the subject line. Provide your order number in the body of the email and I will be more than happy to look into this for you.

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H
9:38 am EDT

AllPosters.com I would not recommend anyone order a poster with these people

I would not recommend anyone order a poster with these people. They are deceiving and unreliable. I have been waiting almost a month for my poster to arrive when on the website it states 3 - 5 days shipping. I am absolutely appalled with these peoples response to my concerns. They do not care and make excuses that don't even make any sense. This is one of the responses I received "Please note that the shipping timeframe mentioned on our website does not include the time shipper will took to delivery your shipment." How could they not state how long the shipper takes? Is that not a piece of information that should be stated? Now they are telling me to wait until the 29th of August (I ordered on the 23rd of July.) and according to this review page I will be lucky to receive anything. This was meant to be a present. I have been let down. Be warned. Allposters.com are online scam artists and you will regret ordering with them. I am sorely disappointed with the service and I feel very, very deceived.

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11:39 am EDT
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AllPosters.com Goods not sent/ no correspondence

I placed an order with Allposters.com on the 5th of August. There was no notification of the order shipping, and no response was sent to my queries. Since then, I have sent the following emails: "Hi, I wondered why I had not received my Tshirts yet, and then I went to the webpage where it said they had not shipped yet. It said that no shipments were scheduled yet, and so I thought you maybe hadn't processed my payment. But now I check and I seem to have paid twice. Could you please confirm this, and perhaps tell me when it will be shipping?" (29 August) "Hi, I'm still waiting for a reply on this." (1 September) "I am very upset with the lack of response to my customer query."(5 September) "Dear sirs, Unless I receive a report from Allposters, I will have no choice but to file a legal grievance against the company." (8 September)

I have not received a single email from the company, and have found similar disputes catalogued across the internet.

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HarveyLeung
HK
Apr 19, 2012 6:31 pm EDT

same here, i've ordered the t-shirts from Allposters.com on 16/March/12, but until today 20/April/2012 still not received the goods / no any reply yet. I've sent 8 emails to their email orders@allposters.com, but nothing come back. They just steal money!

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abart
MY
Mar 06, 2012 9:21 am EST

Farthingale,
we are the same fate,
i have order 4 tees from allposters.com
so now still have not received the goods..
5 times im email to custormer service..
they no reply my email... no answer...
allposters.com totally ###/scam...and steal money

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H
6:02 am EST
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AllPosters.com no refund

As posters were delivered far too late, I questionned how to get a refund and was told to simply refuse delivery and it would be processed. However despite numerous chasing by phone and email, still no refund.

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Lorals
US
Feb 08, 2011 1:03 pm EST

I have the same problem! I shipped my two posters via UPS with a confirmation number, and it has now been one month since UPS showed the posters being delivered to Allposters. I have tried e-mailing them about the refund and they keep calling me by a different name, and claiming that haven't received my return yet. Such crap. I completely advise against buying from this company.

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A
11:08 am EST
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AllPosters.com No Delivery, No Customer Service

I ordered a poster from allposters a month ago and to date have not received any feedback or the poster. I emailed them 3 times and also filled out those surveys but still no feedback. This is a scam site. I will make it my mission to report this all over on every single forum I come across. Allposters.com is a SCAM. They are busy with FRAUD and they NEVER contact u when u ask where your stuff is. SCAM FRAUD allposters.com!

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deanna1209
US
Dec 19, 2017 3:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I AGREE 100%. I ORDERED A FATHEAD ON 12-11-17, NEVER RECEIVED ANY SHIPPING INFO, AFTER SEVERAL CALLS TO THEM THEY GUARANTEED IT WOULD BE HERE ON 12-19-17, I DID NOT I ARRIVE, I CALLED THEM TODAY, THEY ADVISED FATHEAD IT THEIR 3RD PARTY VENDOR AND BLAMED FAT HEAD FOR THE DELAY. I THEN RECEIVED AN EMAIL 3 MINS AFTER I GOT OFF THE PHONE WITH THEM THEY SEND ME AN EMAIL TELLING ME THEY ARE OUT OF STOCK AND AFTER TRYING OTHER OPTIONS THEY CANNOT FIND THE ITEM AND WILL HAVE TO CANCEL IT. I CALLED FAT HEAD (THEIR SUPPOSED 3RD PARTY VENDOR) AND THEY HAD THEM IN STOCK AND THEY DO NOT DEAL WITH ALLPOSTERS.COM AT ALL. ALL POSTERS IS A COMPLETE FRAUD

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Affe
SE
Dec 05, 2017 3:51 am EST

Katastrof företag ! Gör inga affärer med detta bolag, beställde Hip Hip Hurra och personerna var rosa som skållade grisa och mer där till. Hipp Hipp Hurra går INTE häng upp på väggen 150€ är som att slänga pärlorna till svinen...

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sammo-delorian
NZ
Jun 12, 2017 4:11 am EDT

Ordered a poster and not arrived, constant correspondence which i'm suspecting is a robot replying as all suspiciously similar replies, 1 in 10 replies is from a real person describing how it will arrive, SCAM took my money and no goods.

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sharmsy
US
Jul 07, 2017 3:16 am EDT

did you ever get your order? I am trying to place an order but want to know if it does work.

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eva-louise du preez
US
Feb 22, 2016 6:33 am EST

I have placed an order 4 weeks ago and still not received anything. I have send 4 emails and no response. I want a refund, but there is no way on the site to receive one of cancel the order.

Worst site ever- please check all other complaints regarding Allposters.com- I regret I had to check this site beforehand.

Order number [protected]

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Rebecca Hankin
US
Dec 30, 2015 9:06 pm EST

I ordered a desktop calendar from Allposters.com.au and have not received it.
I ordered it on 17/12/2015 and received notification the item had been shipped. 2 weeks later... no calendar.

As it was a .com.au I thought it would arrive before Xmas as they said on their website 'shipping within 24 hrs'

I used my work email and don't have access till I return to work on the 4th Jan, but am disappointed as I travelled from W.A. to Vic to visit family for Xmas... & no gift for one of them. I even used their address (in Vic) as I was worried about it arriving on time.

Very disappointed! Will now have to wait to get order number before I can do anything!

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abart
MY
Mar 06, 2012 9:30 am EST

i have order 4 tees from allposters.com
so now still have not received the goods..
5 times im email to custormer service..
they no reply my email... no answer...
allposters.com totally ###/scam...and steal money

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andrew4321
Sydney, AU
Jan 17, 2015 5:42 pm EST

I ordered a map last month, and tracked the number from the website. It says it would come between Jan [protected], in which I order in december 2014. Status says it's been shipped. It hasn't come yet, and some COINCIDENTAL reason I CANNOT find the e-mail saying I purchased the my $30 map or track the order. This is RIDICULOUS. Never trusting this ### again

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*#@
AE
Oct 29, 2013 5:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Is All Posters a Scam and a Rip Off, i had placed two orders worth more than $100 and received emails stating they have been shipped, till date i have not received any of my order, i have emailed them more than 5 times and they do not have the decency to even acknowledge your email, let alone solving the problem, i wonder who is running this company and if they know what customer service is?
they need to get their act together.
my order # [protected] and [protected]
dealing with All Posters is turning out to be a very regrettable decision.if my order is not delivered in the next day or two, i want my money refunded or i will be taking legal action against them!

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very very unhappy sad customer
CA
Aug 29, 2013 2:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

very poor customer service. my posters arrived (totalling almost 100.00 charged to my visa) and were in poor shape - dirty with a greasy fingerprint on one. No response to my numerous emails. Would not recommend purchasing from them

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waterdown
Waterdown, CA
Nov 27, 2012 6:09 am EST

I have also ordered $40 worth of posters 3 weeks ago. Emailed them twice and no reply...my tacking number states "none"...product shipped? Is this a fraudulent business...where else can you check? gail

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7:38 am EST
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AllPosters.com Failure to give refund

I returned two posters to Allposters.com in late 2007 for reasons of "product quality" (the coloration of the two posters, which online appeared to be a set, was different) and was promised a refund (of more than $50). The refund never arrived and I have worked multiple times to get it, each time being promised that "a committee would meet and approve" my refund or given a specific date when a check would be mailed. Eventually, I was told that my transaction was now too old and no longer in the system, etc. I felt totally scammed and would counsel against doing business with the firm.

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10:23 pm EDT
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AllPosters.com Recieved dented posters- 3 times!

I ordered 2 posters from AllPosters.com. About a week later, they arrived; both in undamaged, triangular-shaped boxes. Upon opening said boxes, I found to my dismay that not one, but both posters had an enormous dent in them, as if someone had carefully rolled them, laid them on a table, and karate chopped them before sealing them up. Unrolled and hanging on the wall, both posters had a gigantic wave of creases going down the middle.

I called to complain, and was met with surprisingly cooperative service. They promised an immidiate and free replacement of both posters. Another few days pass, and I found two more triangle prisim boxes on my doorstep. Once again however, the posters inside were severely dented. I was sent yet another set of replacements, only to find these dented as well. 4th time's the charm, I suppose, as the final shipment of posters were pristine.

Kudos to AllPosters for having such great customer service via phone, but a note to anyone who buys posters online: be sure to specifically state with your order that you want them hand-rolled and processed.

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JIM MC GEE
Toledo, US
Feb 16, 2011 6:57 pm EST

I ALSO HAVE RECEIVED DAMAGED / DENTED PRINTS...HAVE TRIED TO CONTACT THEM...ACTUALLY TALK WITH A "LIVE" REPRESENTATIVE...BIGGEST COMPLAINT IS: I RECEIVED A COMPLIMENTARY SUBSCRIPTION FOR READERS DIGEST FROM A COMPANY CALLED VALUE MAGS.COM...WHEN I CALLED VALUE MAGS...THEY TOLD ME ALL POSTERS HAD AUTHORIZED THE SUBSCRIPTION.."BUT"...HAD GIVEN MY CREDIT CARD INFORMATION TO VALUEMAG.COM FROM MY ORDERS WITH ALL POSTERS...NEEDLESS TO SAY..ANY COMPANY THAT OPERATES THIS WAY...WOULD COMPROMISE MY CREDIT CARD PERSONAL INFORMATION IS "NEVER" GOING TO SEE ANOTHER ORDER FROM ME! "BEWARE OF THIS COMPANY...THEY ARE DISHONEST ! JIM MC GEE

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8:59 am EST
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AllPosters.com Bad service

This company is a JOKE! i ordered a frame print and a t-shirt a month before christmas, they sent the print right away, then i got a bunch of invoices saying the 'print' was backlogged and i wouldnt get it. It took 3 phone calls & 10 emails for them to correct I still needed the t-shirt. Another 5 phone calls & 10 emails later I still had to hound them to find out on December 15th they would not even have the item. When they FINALLY refunded me they wouldnt give me the shipping and handling even though I paid for it and they hadnt shipped ANYTHING! I wouldnt order from them if it were free! it was a t-shirt for crying out loud and they couldnt handle that. i find them pathethic and when you call customer service you call India and they have NO IDEA what is going on w/ their actual store in California! disgusting company that I wouldnt touch again for anything.

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Aniruddha83
US
May 05, 2010 2:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Allposters.com is a joke. Can't ship stuff or process orders on time. call centre worked does not know what is happening. They infact suggested that i cancel the order because they will not be able to ship it. Why do they even have items on it if they cant ship?

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SUZ93
Dronfield, GB
Dec 16, 2009 4:58 pm EST

ALLPOSTERS.COM Have totally managed to screw my lads Birthday up. 5 working days to arrive...TOTAL LIE! Called today and it was blamed on DHL. If/when the frigging posters arrive I will be having a chat with the delivery person to see how I go about finding out when they were actually given to DHL.
I asked for the DHL tracking number which suprisingly enough couldn't be given to me. The site tracking system is a total waste of time it tells you nothing! The call centre worker even agreed this with me. I wonder how many calls like mine she answers?
Last time I ever bother, I would lf been better off using a ebay shop cos at least they have their feedback to maintain.

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esteinert
US
Apr 07, 2009 4:31 pm EDT

I ordered a single t-shirt from AllPosters.com on March 22. Their website indicated that my order should be processed within 24 hours and I should expect it to be shipped 3-5 business days later. No problem; I expected to receive the shirt around March 28 or so. NOPE! I waited and checked the "tracking number" every day, which really didn't tell me anything. It didn't indicate exactly where my package was at any time. I finally received the t-shirt today...April 7. Should it REALLY take 16 days (or 12 business days) to ship a friggin' t-shirt?! I will NEVER order from this site again. Every time I've ordered from shirt.woot.com, I have received my order in ~5-7 business days, no problem; they will continue to be my g0-to for t-shirts.

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3:19 am EDT
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AllPosters.com Scam

Back in early April I bought a few posters from allposters.com. I thought I was going to save money buy signing up for their discount. I was wrong. Ever since then, I have been getting strange withdrawals from my bank account titled 'shopper discounts.' I should have pursued this earlier because this is the second time I have been charged $12! Now I have to call my bank and straighten this mess out. I don't live near the credit union i bank with right now so I have to make special arrangements to file a report. Do not shop on the website. they overcharge and rip you off. And to think I was going to buy MORE posters on there for father's day. I AM PISSED.

That was $24 I could have spent for something else.

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Louise Elder
US
Nov 19, 2018 10:19 am EST

Recently ordered 3 posters at 4.99 each and charged 40.00 for shipping I think this is far too expensive

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SCAMDEVIL
US
Aug 26, 2009 10:12 pm EDT

i BOUGHT SOME ITEMS FOR CHRISTMAS GIFTS AND USED MY CREDIT CARD. MY CARD WAS LATER LOST AND IN CALLING ABOUT IT TO CANCEL WAS TOLD OF SOME "PURCHASES".
i WAS SURPRISED TO FIND THAT AS. i HAD BEEN CHARGED $10 A MONTH FOR SOME SERVICE i HAD NEVER HEARD OF, DID NOT WANT AND OBVIOUSLY NEVER USED. i CALLED THEM AND THEY COULD NOT TELL ME WHY OR WHAT EVEN WHAT THEY DID but THEY IMMEDIATELY REFUNDED MONEY TO MY CARD--I CHECKED...I FIGURE THEY WANTED TO AVOID ANY SCRUTINY, , , I HAVE NEVER PURCHASED FROM THEM AGAIN EVEN FOR CASH

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About AllPosters.com

Screenshot AllPosters.com
AllPosters.com is the go-to destination for wall art and other fun visual products that express personal interests, life-long passions and of-the-moment obsessions. With a selection of over 3,000,000 images, AllPosters has something for every budget and decorating style.
How to file a complaint about AllPosters.com?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with AllPosters.com in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with AllPosters.com. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
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Overview of AllPosters.com complaint handling

AllPosters.com reviews first appeared on Complaints Board on Jun 2, 2008. The latest review Turned my frown upside down was posted on Mar 25, 2024. The latest complaint Liars was resolved on Feb 19, 2014. AllPosters.com has an average consumer rating of 2 stars from 55 reviews. AllPosters.com has resolved 10 complaints.
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  1. AllPosters.com Contacts

  2. AllPosters.com phone numbers
    +1 (888) 654-0143
    +1 (888) 654-0143
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    +1 (866) 707-7709
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    +1 (510) 879-4700
    +1 (510) 879-4700
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    Head Office
    +1 (919) 277-2172
    +1 (919) 277-2172
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    More phone numbers
  3. AllPosters.com emails
  4. AllPosters.com address
    2100 Powell Street, Emeryville, California, 94608, United States
  5. AllPosters.com social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
AllPosters.com Category
AllPosters.com is ranked 118 among 1606 companies in the Online Shopping category

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