CB Transportation and Vehicles American Automobile Association [AAA] 24 hour emergency roadside service

American Automobile Association [AAA] review: 24 hour emergency roadside service

Scared and alone of Amesbury, US

Aug 30, 2023 11:11 pm EDT

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8/30/23. Called several times before finally getting a person to schedule a tow. That was about 756pm. After getting all my information, told me would be about an hour, or less. About 855 received a call with update. Unfortunately there is noone willing to do my tow. They are happy to reschedule to a morning pick up. Someone will be here between 7-10am! Its now 9pm! Told him no. I have no way to get home, not waiting till morning. Ok so just you needing a ride, yes just me. Fine will let them know and will call tou back.

I called AAA @ 10PM. Told they have tried 10 different companies and NOONE HAS ANY DRIVERS WORKING TONIGHT! Are you kidding? So now AAA told me to call someone else and put in for reimbursement! But noone coming. I am now expected to sleep in my vehicle alone in a parking lot. I am a 61 yr old female being told to slerp in my car and wait or call someone else!

This is so wrong on so many levels! There are strange people wondering around, walking by me. Sleep? Right.

So then, the 24 hour emergency roadside assistance is BS. Mind you, not a battery, or flat, gas. I have a blown wheel bearing. I cant even move out of where i am!

Let me add also, my destination is only 20 miles!

Would you let your mother be stuck like this?

Desired outcome: Having been given assistance when i called. Not told there is noone!! Given apologies for lack of service! For not caring about my safety. Give back my money and give me a full year of FREE service!!!

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American Automobile Association [AAA] Contacts

American Automobile Association [AAA] phone numbers

+1 (800) 222-4357
+1 (800) 222-4357

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Emergency Road Service

+1 (800) 222-8252
+1 (800) 222-8252

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Membership Services

+1 (800) 793-0508
+1 (800) 793-0508

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Financial Services

+1 (866) 222-7871
+1 (866) 222-7871

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Insurance Sales

+1 (800) 222-4242
+1 (800) 222-4242

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Insurance Customer Service

+1 (866) 284-7222
+1 (866) 284-7222

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Motor Club Insurance Company

+1 (800) 222-7448
+1 (800) 222-7448

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Travel Services

+1 (855) 222-7879
+1 (855) 222-7879

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Website Support

+1 (407) 444-4240
+1 (407) 444-4240

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American Automobile Association [AAA] emails

helpdesk@aaa.com

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Support

American Automobile Association [AAA] address

1000 Aaa Dr., Heathrow, Florida, 32746, United States

American Automobile Association [AAA] social media
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Nov 20, 2024