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CB Transportation and Vehicles American Automobile Association [AAA] Aaa failed to provide road service as per aaa membership agreement
American Automobile Association [AAA]

American Automobile Association [AAA] review: Aaa failed to provide road service as per aaa membership agreement

J
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3:52 pm EST
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I am a 'Premier' account holder with AAA Florida Region. On Saturday, November 4, 2023, at or about 2:00P.M., I placed a request for Road Service for my disabled vehicle, then located in Lumberton, NC. Twice during that afternoon, the last contact coming at about 4:30P.M., a AAA representative contacted me to advise that the AAA towing service provider was running behind schedule, but would respond to me in a short while. At or about 6:30P.M., after not having had contact with a AAA Customer Service Representative for about 2-hours, or with the designated towing service provider at all, I called-back to AAA to inquire into the status of my service request. At that time, despite what the representatives had said to me during the course of that afternoon, I was told by a AAA representative that AAA DOES NOT have a service provider in the Lumberton, NC area. Therefore, I was left to fend for myself in spite of being a AAA 'Premier' subscriber. To add insult to injury, another AAA representative called me on the following day (Sunday) at 8:30A.M. to ask if I still was in need of service. In the interim period, I did make arrangements with a private service to tow my still disabled vehicle from Lumberton, NC to Georgetown, DE, which was near to my planned destination.

Desired outcome: Refund of AAA and AAA 'Premier' membership fees.

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  1. American Automobile Association [AAA] Contacts

  2. American Automobile Association [AAA] phone numbers
    +1 (800) 222-4357
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    Emergency Road Service
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    Membership Services
    +1 (800) 793-0508
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    +1 (866) 222-7871
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    Insurance Sales
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    Insurance Customer Service
    +1 (866) 284-7222
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    Motor Club Insurance Company
    +1 (800) 222-7448
    +1 (800) 222-7448
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    Travel Services
    +1 (855) 222-7879
    +1 (855) 222-7879
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    Website Support
    +1 (407) 444-4240
    +1 (407) 444-4240
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  3. American Automobile Association [AAA] emails
  4. American Automobile Association [AAA] address
    1000 Aaa Dr., Heathrow, Florida, 32746, United States
  5. American Automobile Association [AAA] social media
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    Nov 20, 2024
American Automobile Association [AAA] Category
American Automobile Association [AAA] is ranked 1 among 66 companies in the Transportation and Vehicles category
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