CB Transportation and Vehicles American Automobile Association [AAA] Towing

American Automobile Association [AAA] review: Towing

Tami Martin of Belleview, US

Oct 10, 2023 10:08 am EDT

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I have already submitted to BBB as well. I called for tow on Sunday from Tampa FL to Belleview FL. After many calls & responses that there was no provider available for over 8 hours, I was told to leave car unattended & Keys in it until next day @ 8am & (hoping it would still be there in one piece). We had to call for ride from Ocala to pick us up & take us home- we were a few minutes into the ride home & was called with a tow driver available- They had him patched through- he was told please DO NOT BLOCK DRIVEWAY- & to call my mom to let her know ETA. He was told to put out of the way- next to vinyl fence.

Instead- no call or knock on door he was there & just "dumped" stuck in gear mind you in the middle of gate & driveway! Still there. AAA said they could not fix this issue unless I used my other tow entitlement to move 2-3 miles away? To where? But they COULD NOT have someone come move it out of driveway entrance. If I had name of Tow company I would call myself. It is still sitting in the way at home in driveway! Why would that be OK? & why do I have to be out another tow because of their lack of common sense & work ethic? Please be careful & aware of their PROVIDERS! Get their name & address . Please resolve this ASAP

Desired outcome: put vehicle where it belongs for free

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American Automobile Association [AAA] Contacts

American Automobile Association [AAA] phone numbers

+1 (800) 222-4357
+1 (800) 222-4357

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Emergency Road Service

+1 (800) 222-8252
+1 (800) 222-8252

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Membership Services

+1 (800) 793-0508
+1 (800) 793-0508

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Financial Services

+1 (866) 222-7871
+1 (866) 222-7871

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Insurance Sales

+1 (800) 222-4242
+1 (800) 222-4242

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Insurance Customer Service

+1 (866) 284-7222
+1 (866) 284-7222

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Motor Club Insurance Company

+1 (800) 222-7448
+1 (800) 222-7448

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Travel Services

+1 (855) 222-7879
+1 (855) 222-7879

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Website Support

+1 (407) 444-4240
+1 (407) 444-4240

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American Automobile Association [AAA] emails

helpdesk@aaa.com

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Support

American Automobile Association [AAA] address

1000 Aaa Dr., Heathrow, Florida, 32746, United States

American Automobile Association [AAA] social media
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