CB Transportation and Vehicles American Automobile Association [AAA] Violation of state law regarding employees

American Automobile Association [AAA] review: Violation of state law regarding employees

"Major" Sotelo of El Dorado Hills 95762, US

Oct 06, 2023 2:43 pm EDT

Featured review

Friday, 6 sept '23 (sent @ 11:30 am/hrs):

I am edward grant sotelo, with both home owner and auto insurance policies with your folsom aaa office. I have been (for over a month), ostracized, ignored, and pressured to go to another office (per toni, mackinnon's recorded comments this morning), due to my inability to get "vincente toriz to assist me with my updated insurance matters and the managers (jon berglund, branch manager's refusal to even speak one word to me when I introduced my self and advised him of my issues (he refused to stand, me using a cane, 100% disabled, elderly, 25 year veteran (mexican american). This manager is a racist against me! Today, I followed up on my emails sent yesterday and voice mail message left for toni mackinnon (per her advice on 27 sept), who did not want to assist me (said she read my email and got my voice mail, but"too busy" during internal training to assist me). Told me to go to another branch? I sent email advising I would file a formal complaint of misconduct and pursue with the calf. Eeoc office for discriminatory prractices. Contact me today, to avoid litigation.

Desired outcome: NEW, AGENT ASSIGNED IMMEDIATELY (HAVE PAPERWORK COPIES SHOWING I MADE CHANGE ON 20 SEPT 2023, BUT NO CURRENT AGENT TO ASSIST UNTIL MAY 2024???

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American Automobile Association [AAA] phone numbers

+1 (800) 222-4357
+1 (800) 222-4357

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Emergency Road Service

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Insurance Sales

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Insurance Customer Service

+1 (866) 284-7222
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Motor Club Insurance Company

+1 (800) 222-7448
+1 (800) 222-7448

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+1 (855) 222-7879
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Website Support

+1 (407) 444-4240
+1 (407) 444-4240

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American Automobile Association [AAA] emails

helpdesk@aaa.com

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American Automobile Association [AAA] address

1000 Aaa Dr., Heathrow, Florida, 32746, United States

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