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AminoGenesis
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3.0 2 Complaints
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AminoGenesis Complaints 2

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3:22 pm EST

AminoGenesis Under eye rescue

I have been using your Under Eye Rescue day and night for 6 weeks.
I only had puffiness under one eye and it is still there after faithfully using your product. I had really hoped this cream would work because of the great
reviews it got.

I would appreciate a refund since I believe I gave it plenty of time to work

Thank you,
Eleanor Shep

[protected]@me.com

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1:51 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

AminoGenesis Unauthorized Charges

Today, July 2, 2009

I received a product called Amino Genesis from AG Skin Care which I did not order or hear about this product or company. My credit card has an unauthorized charged of $7.95 from this company.

This is the 4th company who had sent their product to me which I did not order and charged my credit card. The other 3 companies and their products are: MWP "AKA" EBAYWEB [protected] for $1.95 "Ebay Success System" ; Earth Essence for $7.95 "Skin Renewal A Trial" ; and Advanced Wellness Research for $4.99 "Bright Teeth Whitening Kit". I did not order all of these products and I have my credit card with me.

These companies has similar business in terms of sending people their products for a very little amount of money for shipping but you will be charged later on for a large amount of money. For the Amino Genesis the customer rep. told me that it is 49.95.

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vivian fresin
US
Dec 20, 2009 10:51 am EST

I also received the trial package and was charged $7.95 which was OK with me. But now I have 2 unopened packages that I want to return to the company that I did not order.

I want to get the word out there that this company is a scam, , , any ideas how to do that?

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AngelJudy
Laurel, US
Aug 13, 2009 5:33 pm EDT

I received the Amino Genesis Tripeptinon as a "free trial sample" from AG Skin Care, Chatsworth, CA . The invoice had no price listed, Nothing about sending it back in 14 days if I was unhappy with it.

I called the company the same day I received it and told them I had changed my mind. I asked to return the product and if there was a return code I needed to use. I was told no, to keep the product and the company would credit my account. Like a fool I believed that. After the 14 days were up and I could no longer return the product, my account was charged $69.95. When I called to complain, I was told there was nothing they could do, it was over the 14 days. Definitely a rip off company.

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alis123456789
Newton, US
Jul 22, 2009 10:12 pm EDT

same thing happen to me I received a product called Amino Genesis from AG Skin Care which I did not order or hear about this product or company. My credit card has an unauthorized charged of $11.95 from this company.
I called them and explanied that wasn't me who order it they said that I have to return it ans I have to pay for the shipping back to them, the rep was really rude and he hang up on me. I called my credit company and they are working in the problem I won't use the products I have them ready to send them back to them

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sansonee21
US
Jul 22, 2009 1:44 am EDT

I ordered some Acai Berry pills for weight loss and they charge a small rate to cover S&H for a trial size Later, they charge you full price and send out their product automatically if you don't call to cancel after the trial (which they don't tell you.) Also, I ended up getting charged another month subscription fee (it was like $7.95/mo.) from another company right after I did that. I was not getting another product in the mall...just the charges on my account which I caught up w/ 2-3 mos. later. Buyer Beware!

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Overview of AminoGenesis complaint handling

AminoGenesis reviews first appeared on Complaints Board on Jul 2, 2009. The latest review Under eye rescue was posted on Nov 23, 2020. The latest complaint Unauthorized Charges was resolved on Jul 02, 2009. AminoGenesis has an average consumer rating of 3 stars from 2 reviews. AminoGenesis has resolved 1 complaints.
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  1. AminoGenesis Contacts

  2. AminoGenesis phone numbers
    +1 (877) 523-4455
    +1 (877) 523-4455
    Click up if you have successfully reached AminoGenesis by calling +1 (877) 523-4455 phone number 0 0 users reported that they have successfully reached AminoGenesis by calling +1 (877) 523-4455 phone number Click down if you have unsuccessfully reached AminoGenesis by calling +1 (877) 523-4455 phone number 0 0 users reported that they have UNsuccessfully reached AminoGenesis by calling +1 (877) 523-4455 phone number
  3. AminoGenesis emails
  4. AminoGenesis address
    3419 Via Lido #219, Newport Beach, California, 92663, United States
  5. AminoGenesis social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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