Menu
For Business Write a review File a complaint
CB Construction and Maintenance Angies List Unethical behaviors, hidden 35% (of $3,600) cancellation fee.
Angies List

Angies List review: Unethical behaviors, hidden 35% (of $3,600) cancellation fee. 4

K
Author of the review
9:42 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I investigated Angie's List for a repair business I was planning operating on a business license, not a contractors license, limiting me to $500 per job .
I was not sure Angie's list had non contractors, I informed them I was in the process of getting a business license. I was told everything was fine they had a handyman section, I could always modify my ad as required, they got my card # to start the "account"/ ad, I was told a lady was to follow up and complete my setup, they had a $300 a month setup that I was doubtful would be worth in my case as I was planning on performing $29 AC or Heater tune ups, I would need 10 jobs a month to pay that with me making zero actually costing me about $50 in gas alone, plus my work is seasonal, 5 months a year nobody calls for heat or AC service, I was not convinced it was worth doing for me.
I was stricken with a kidney stone that turned out to be 2nd stage renal cell carcinoma, kidney cancer, needless to say I put off any idea of working for awhile, I never completed the setup, they had an incorrect phone number listed for my ad they posted with HVAC Contractors, not handymen!
The ad they posted was a sorry excuse to bill me for nothing provided. I emailed them informing them of my status and next thing you know I am billed another $300 despite my having kidney cancer and never completing the setup. Angie's list was obtuse and simply plodded ahead billing me, ignoring me, posting an ad that was pathetic in comparison to the rest, it had no graphic art or pictures, no reviews and it had a NA across the face of the page! And the phone # they posted was not mine!
Somehow they had my phone # to leave voice mails ignoring my status, they took out my last $700 and next thing you know they keep trying to take money out disregarding my status, they actually tried with lower amounts until they tricked my credit union into covering $260 which put my account about - $250. I had to file a complaint and cancel my card to stop the robbing of my funds, I never got a single job nor was I ever legally able to perform any work yet, I was allegedly vetted? how that could happen is beyond me, they obviously disregarded their alleged vetting so they could bill my account as if everything was fine and I was valid and legal. I got the bank to repay me the $260 however the $6oo + they nabbed from me I have to sue them for in small claims which I am doing.
Angie's list came up with a hidden cancellation fee of 35% of 1 years worth of ads! What kind of a business charges you to cancel if it is not paying off for you financially? They expect everyone to gamble with owing35% of $3, 600 a t a minimum to try out Angie's list to see if it works for you? No they never mention this or nobody would ever sign up.
If you look online they have been doing this same theme repeatedly which evidences a scam, a barely legal way to steal in my opinion.
Walk the line, but keep it legal, barely.
I notice websites using a subscription to bill on a continuous basis unless you cancel it and since you do not know it exists this makes cancelling it impossible, stealing from a dying man is pretty low.

4 comments
Add a comment
E
E
Emma's busy builders LLC
US
Jul 15, 2022 11:53 am EDT

I was aware of the 35% cancelation of the reast of what I owe but they are pretty good at concealing it they are scam artists I got one good lead after spending 300 a month on them they would always over draw my account and didn't care ypur sucess manager is the only one who can cancel your contract they really push you into believing they want to help at the end of the day they are an ad company they advertise you and people find you not angi finding you work. Idk how they are still running I should have done my research before signing that bs contract there is no loop hole after my contract is canceled I will be trying to dispute the money they took from me. These people are awful and disregard you as a human who has little money to begin with especially when you are a small business it took me quite a few times of calling customer service to get it canceled they should be ashamed of themselves.

B
B
Brad Super
US
Oct 01, 2022 2:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just got scammed into a contract today. Any suggestions on how to get out of it ?

B
B
Brad Super
US
Oct 01, 2022 2:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

have you gotten your money back ?

A
A
anginut
Inwood, US
Sep 10, 2023 9:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hidden fee , hidden charges,, bad customer service

  1. Angies List Contacts

  2. Angies List phone numbers
    +1 (888) 888-5478
    +1 (888) 888-5478
    Click up if you have successfully reached Angies List by calling +1 (888) 888-5478 phone number 5 5 users reported that they have successfully reached Angies List by calling +1 (888) 888-5478 phone number Click down if you have unsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number 12 12 users reported that they have UNsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number
  3. Angies List emails
  4. Angies List address
    1030 E. Washington St., Indianapolis, Indiana, 46202, United States
  5. Angies List social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024