Anthropologie
Reviews and Complaints

The anthropologist, heather Walsh-Haney, that examined/worked on Brian Christopher Laundrie, dob: 11/18/1997 from Florida/new york, found deceased on 10/20/1021, who killed Gabby Petito, at myahatchee environmental park was possibly used stephen Smith's corpse/human remains and planted it out there, which Heather Walsh-Haney was sued by keeping a dead person in her possession back in 2007. That was not Brian Christopher Laundrie who was found out there. Ms. Heather Walsh-Haney stole casket of Lovett's back in August 31, 2017.

The Laundrie who reported their son missing (9/17/2021) it was not missing because it was just a plan for their son, Brian Christopher Laundrie, to escape. So, I believed it at below is the explanation:

Brian Christopher Laundrie, age 25, used to live at 4343 wabasso ave, north port Florida, who murdered Gabby Petito on 8/27/2021, was abusing her capitol 1 bank card and found deceased at myakkhatchee creek environmental park on 10/20/2021, obviously, Roberta M Laundrie, who called police on bounty the hunter, Dog Dwayne Chapman, to not go search for her son on 9/25/2021 after caviar Dogs couldn't smell the human remains, 3ins and 2outs at Carlton Reserve when the Laundrie made their two short camping reservations [lawyer Steven Bertolino said that he came home on 12th and left on the 13th of September 2021] and Brian Laundrie couldn't be at myakkhatchee creek because he was accessing on Pinterest (saving @lolroses's post, https://www.pinterest.com/pin/645914771565096021/, see at attachment 5&6) on 10/15/2021 under his handle: blaundrie1197, when they found him dead since 9/8/2021 it says on his find-a-grave post, see at attachment 3&7, http://findagrave.com/memorial/232315490/­brian-christopher-lau­ndrie? fbclid=IwAR0Pd­TUEAw60Ie7BslV1u2IPE­gCqUENZqNCD-0 — 0j_Xu­oLYi80Jit3EbZA. Whether Brian Laundrie, see at attachment 1&2, is dead then why on Facebook, https://m.facebook.com/profile.php?id=100070509852972&eav=AfZ7yHH7kyN3wvMPVXfHRbgDW4fo4DcSIF71HYG2gzctdbgcF35PJPDf4Fh2ctE3mP4&refid=46&__xts__%5B0%5D=12.AboYZKiy_D6Ez5IdSTnq0mOO-Qzj5a7Ms_E8yNgiQ10psY-jdBkQKlBsPiFehfa2P6mnkjCicct8o4d3OXp551xoDhtY7Ll4K8SBK4qzUu0Jd6uS68LJUkyHnty9Zz_wmBVJSNaQDMA852BCyb8XzWzNDYsc46L5n7xsEiI8h2PyMHFe80JT0_WgX0sOo4F8kjE05AT392MpIFdd_uGCWrlm-iyqtTPv7Y9RoPy3X_S3rEjnPt5ICbF7CwErYRRG8YxTA6IWsIeYQ5xNgdxZdKqfzIEnjMN6Zojz-uEoyWbMMlik4ypuIlxNI8MSTqWpAA1ltPYEaIWSvPUo_t-YzDUKujr_li29ia178uikHAF_JqxTqeKojhit8K4hORzOwUO5jRISgzVkn310lLfwexdeTNBj3IYzfElh_l8y5AkWONG9wfbAZ4CNzl07_ZmIz61C_rFW4qaVBSUX0GYHblBqC13oFxAbBx2LMEQ9AJA8QOuaPE5gfUFkpMi4OObYl4uyt4uyPBTjsLtFnRAyC4lnGXKJ-5BYSzq_cVfdNYQiQGA1l0Dm0fOCHaGBgA_0eTcqao7qhsxcpFGP9N9Qsxor4hJ9BtRNR5rR5eOC7CA8xMlrttW-Gdp9ljBqzvW-208&__tn__=C&paipv=0, claiming that himself not dead, https://www.nbcnews.com/news/us-news/autopsy-brian-laundrie-s-remains-came-back-inconclusive-attorney-says-n1282259 and said it was cover up incognito. Joe, https://www.findagrave.com/user/profile/47507237, see at attachment 4, the creator of his find a grave, knew about his death and started his funeral on September 26, 2021 when his human remains was found on 10/20/21 by the fbi.

I have been trying to return an order that cost me $635 total. After taking several steps to return the order, I have still yet to see a refund. Customer service does not even look into the tracking number and just says it will be refunded. Been working on this for 2 months. Returned the product with their shipping labels (and have video proof of mail carrier picking this up from my building) but no refund. And I don't think I will ever get it either. Order AP22523370

I have ordered a cardigan from Anthropologie and after checking my order on day 9 it kept saying the label has been created but has not yet shipped. Well, I decided to contact them via chat to see what is going on, the agent said the package was probably lost but she needs to find out more info and that was the end of the conversation, a few days later I contact them again because I really wanted the cardigan and didn’t wanted my size to sell out if they weren’t going to resend the item, the second agent said he needs 48 hours to figure it out as well. After 48 hours, I just saw they reimbursed my purchase and no email from them, no explanation, nothing. I am very upset, because should they told me from the beginning when I spoke with them first, I would’ve reorder the item but now it is sold out! It took them 9 days to see the package was not going to me and another 5 days to keep me waiting just to reimburse my money. Very dissatisfied and disappointed with their service.

I ordered three items online. I received a wrong order and I immediately called the customer service to inquire about the error. I was told that they can’t track my order and they’ll refund my credit card for the order—I didn’t want a refund— The customer service didn’t offer me a replacement for the items. I told her that I was seeing two items available online/website she said that the website wasn’t updated, and the items weren’t longer available ? I asked her if somebody, anybody can track my order, she said “No”. I said your supervisor or manager has to do something to stop this mistake because people won’t be happy about this human error. She said that they won’t know who got my order, and there’re no way to know it until the person call to complain. Meaning that I can get an order of $500. from someone else and shut my mouth. What a Anthropologie’s culture. So frustrating, to talk with the supervisor called “Memory” she didn’t have a resolution for me. Feeling that they wanted to end my phone call. Lately, it’s items are pricey and the quality cheap.

I have been a customer of Anthropology for a number of years. I use to buy a lot of things. There prices have gone up tremendously. The return policy has become very uncustomer friendly. They are no Nordstrom’s. If you buy something on line they will charge 5.95 to return it, be aware people.

There sales have changed as well. Periodically you would get 20% off on a weekend for your whole purchase,NOT ANYMoRE. Makes me feel they do not appreciate people spending there hard earned money.

I have changed my shopping behaviors, trying to limit if I go to Anthropology and if I do I am not free to spend as much I have done in the past. Nordstrom’s and Bloomingdale’s will get more business from me.

Hello,

I ordered this skirt on final sale, along with multiple other items. I'm always confident purchasing Anthropologie's smallest available size.

For point of reference, I am a small woman, weighing 100 lbs, and I bought this skirt is XXS.

This skirt is so small, it wouldn't fit young children, and of course it is not styled to fit a child.

I called customer service and spoke with a representative then a supervisor. Neither would agree to make an exception to the return policy on this item, even though the item is not usable.

Received a gift card for my birthday from anthropologie. When rubbing off the PIN number. It could not be deciphered. Please send me the PIN number to the card I am enclosing a picture of. Thank you

I have called numerous times to speak to customer service about my order being very late.

All I know is Anthropologie lacks any good customer service.

After several phone calls I realized that Anthropologie lacks any customer service they employ people to answer the phone and do the least possible to service any customers.

They are rude, lacking any customer service skills and they could care less about you as a person or customer.

Shame on Anthropolgie for their lack of support and concern of their customers and their mistreatment of their customers by hiring rude obnoxious people who want to blow you off as soon as you say hello.

Their customer service is horrible.

Walmart has better 100% better customer service and so does Amazon.

I shop less and less with Anthropolgie this is a purchase that I just made recently and it has been at least 9 months. I shop a lot but everywhere else except Anthropolgie. If I ever receive the order I most likely will return it because of the bad customer service.

My friend and I went to the Anthropologie store at the Shops at Don mills location

We went into the store during the closing time ( we usually don't shop at that location, so we didn't know they close at 6:00 pm). My friend and I both work at retail, we understand how this may impact others. We honestly had no idea the store closed this early. Anyhow, we didn't stay past the closing time.

Long story short, while my friend was heading at the cash register to pay for her item, I went to the sales section to browse. There was one staff working at the sales section, she approached me and said "hi, just so you know, we are closing in 5 minutes" I acknowledged and continued to browse (in my mind, I still have 5 minutes, and my friend is at the cash register). She then continued, we are closing early today, and we stopped the music indicating our store is closing. What I don't like about it is she sounded annoyed.

I UNDERSTOOD. As a store manager myself, I have never talked or trained my team to speak with a client in this behavior. When she mentioned the 5 mins earlier, I acknowledged the time, and she could just stop there. If I stayed over that 5 mins, she could then say "is there something I can help you with today? We are getting ready to close. There is no need to mention the music, I GET IT YOUR ARE CLOSING.

I regretted why didn't I say anything to that associate or file a complaint immediately. Her service has left a bad taste in my mouth. Please train your staff properly on how to send away customers at closing.

They sent me a tiny little tea candle instead of the bath mat i ordered. They expected me to ship back the candle- i dont have a printer, tape or a box for some little $5 candle. They would not send the ma t (which was easily 10x the cost of the candle). I finally got someone to, and then months later, I find out they tried to charge me for the mat! Thank goodness it didnt go through, but they put my account on a permanent hold. When I talked to someone in customer service, he was confrontational and kept repeating that i needed to return the candle, as though I had walked in and stole it in my purse.

I returned a dress in person to the local
anthropology store for a refund. The associate took the dress and stated I should see a credit for approx. $106 on my Visa Debit card, it usually only takes a few days, and she confirmed the last four digits of my card.

It's been approx a month now and still no refund! The only thing I am getting is the run around.

I spoke to store management numerous times, I have been patient waiting the ever changing number of business days that my refund will show up, a few, 5, 10, to
finally 12 business days which had already surpassed.

Still no answers, not from anyone, not from the several internal departments the store allegedly notified…. etc., etc, etc!

I have waisted too much of my time waiting for nothing, nothing except empty promises, no answers nor conclusions from the research internal departments supposedly conducted at the stores request….No emails received…no follow-up calls, nor letters, nor text messages, nor emails, nothing! I have received absolutely no communication from Anthropology!

I feel as if I stop following up with Anthropology, I would not only lose my $106.00, I also will have lost the dress brand new dress I returned to them!

FYI; I have checked with my bank several times throughout at management's request, my bank confirmed each time there have been no deposits, nor pending deposits, no activity from Anthropology since my purchase on Sept. 26th, 2021. The purchase I made which included the dress II returned to them in return for no refund.

How in the world can a company NOT recognize Memorial Day and the men and women who died to make this company even possible?!? This is disgusting. I've been an avid Anthropologie shopper for decades, I spend hundreds, if not more each month. I'm disgusted. Whatever genius you as in the boardroom saying they should push Pride clothing but NOT recognize the service members who died for our country is an absolute idiot! Shame on you all!

Paying nearly $500 for a rehearsal dinner dress should warrant excellent customer service. I'm on my 3rd dress, due to back ordering and poor quality. I began the process in January because my wedding is this month (May). Here I am, weeks before my wedding, with no dress. Calling customer service was an absolute joke. Lily is a supervisor there who was curt, abrasive, unprofessional, and demeaning. "There is nothing else I can do" is the only phrase she seemed to know. I expected so much more. I get better quality and service from stores at the mall than I do with a place that quadruples their price and lowers their standards dramatically. I am beyond frustrated.

Do Yourself a Favor... Avoid ANTHRO
Shop Somewhere Else!
I ordered 5 items for my Wife's Birthday that I had noticed her looking at on their website (& reinforced by my daughter). I Paid Extra for express shipping so that they would arrive 2 days Before my wife's B-Day.

All items were in stock, I got confirmation of the order, the order confirmation indicated the express shipping and arrival 2-days prior to my wife's B-Day.
Order Confirmation was quickly follow by a shipping notification... However, the Arrival date moved to 3-Days AFTER my wife's B-Day and the actual shipping method was Normal US PS! Not FedX, Not UPS Air or other Express Shipping option.

Of course I immediately contacted Anthro, worked thru their useless Chat Bot to get to a person, and then got only the scripted 'So Sry you weren't satisfied', 'There is Nothing I can do' responses.

So Frustrated that I Paid Extra for such lousy service.
So Frustrated that I there was total lack of customer service or anyone who cared.
> Do yourself a Favor - Shop Somewhere Else
If I could give less than 1-Star, I would

Hi,

I was at your Valley Fair location this last weekend. I am a devoted cusomer that spends $$$$ at your stores.

The behaviour I saw at this locatin is appalling. There were actually more men in the dressing room area than women.

Out of about 40 or outfits I tried on I had to ask several men to move out of the way of the 3 way mirror so I could look at my outfit.

Not only was this disturbing as it is a all women's store and I don't believe Norstrom's or other stores would allow this to happen the customer service was lacking. Since I was only allowed to take 10 items in at a time I had so many that I asked the sales girls to put what I was buying on the side so I could bring more itmes in. By the time I finished I took the "buying pile" and checked out. Once I got home I realized they forgot to put in a top I wanted to I had to go back the next day.

Is this the new customer service I am to expect from Anthroplogy?

If so, I will seriously need to reconsider where I chooose to spend my money.

Thanks,
Dawn Ratcliffe

[protected]@gmail.com

Do not order from them online because if you return an item, they will probably not give you a refund. There is no point talking to the robots in customer service. You would think that a company on the NY stock exchange would have their act together. Think again! I returned something I bought online and they claimed they hadn't received it for several months. Finally after calling them numerous times, I spoke to a capable person from their Augusta call center who was able to find the item I returned and give me a credit. She didn't sound surprised when I told her of all my attempts to resolve this issue and ended up giving me a gift card for the bad service I had received. Well, a few weeks later I was recharged for the item and it started all over again! They're the worst!

I returned a birthday gift to the store because the item didn't fit. Because I didn't have a gift receipt, the sales clerk looked up the purchaser to verify the purchase and then issued me a merchandise card. Upon my return, I received a text message from the person who bought me the gift asking why I had returned it. I was upset that notification was even sent to the person who had purchased the gift. This is one policy that needs to be corrected. There should be no reason to notify that person!
I hope you can take care of this situation so it doesn't happen to someone else!
I look forward to your response.