Menu
For Business Write a review File a complaint
Armstrong Relocation Customer Service Phone, Email, Contacts

Armstrong Relocation
Reviews and Complaints

Learn how the rating is calculated

3.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Armstrong Relocation Complaints 2

ComplaintsBoard
C
12:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Armstrong Relocation Stolen items from shipment

Armstrong Relocation moved us from one state to another in 2 days. We were guaranteed by our moving team that the van went straight from our home to the warehouse, and straight from the warehouse to our destination. We were told that nothing came on or off the van while it was at the warehouse. We received all boxes. When we finished unpacking, we realized that our two cameras were the only items missing. They were in our house the day of the move, and we were missing nothing else. They were stored in different locations in our house in their own bags, and we received everything else in close physical proximity to them.

The cameras were conveniently left off of all inventory sheets, and the movers were very pushy with the paperwork with my wife. She had intended to pack the cameras in her personal vehicle, but by the time the movers had rapidly packed up our belongings, she did not suspect anything in our then-empty house.

One of the movers in particular was very interested in discussing monetary topics. He even directly asked me how much we had paid for our new home.

When I attempted to resolve the issue with Armstrong, I was told repeatedly "we are working on it" and to "file a claim". I requested video files and GPS records of the truck to no avail. I also truly feel that they were skirting responsibility for the theft. The claims company (Unigroup/Unirisc) denied the claim on the grounds that we signed for all boxes received - a fact that I was not at any point disputing. Of course, we received all boxes, but the cameras were never packed in one - thus they were never assigned a number. We would not have known that the cameras were stolen until we had fully unpacked everything - a process that took days. I would certainly not recommend the use of Armstrong Relocation if they enable these sorts of things to happen.

Desired outcome: Locate and return the cameras or reimburse in full.

Read full review of Armstrong Relocation
Hide full review
ComplaintsBoard
J
9:06 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband & I had a company initiated transfer to another state, and his company hired Armstrong Relocation/United Van Lines to pack and move our belongings to our new residence. While they were bringing in the boxes, I was told to check numbers off as they read them to me on a form. There was confusion as some of the stickers had fallen off and they...

Read full review of Armstrong Relocation

Armstrong Relocation Reviews 0

Looks like Armstrong Relocation has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Armstrong Relocation, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Armstrong Relocation complaint handling

Armstrong Relocation reviews first appeared on Complaints Board on Feb 19, 2009. The latest review Stolen items from shipment was posted on Oct 13, 2022. The latest complaint Bad service was resolved on Feb 19, 2009. Armstrong Relocation has an average consumer rating of 3 stars from 2 reviews. Armstrong Relocation has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Armstrong Relocation Contacts

  2. Armstrong Relocation phone numbers
    570-708-8780
    570-708-8780
    Click up if you have successfully reached Armstrong Relocation by calling 570-708-8780 phone number 0 0 users reported that they have successfully reached Armstrong Relocation by calling 570-708-8780 phone number Click down if you have unsuccessfully reached Armstrong Relocation by calling 570-708-8780 phone number 0 0 users reported that they have UNsuccessfully reached Armstrong Relocation by calling 570-708-8780 phone number
  3. Armstrong Relocation address
    PO Box 459, Drums, Pennsylvania, 18222, United States
  4. Armstrong Relocation social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.