Atlanta Chimney Doctor’s earns a 2.3-star rating from 6 reviews, showing that the majority of homeowners are somewhat dissatisfied with chimney services.
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atlanta chimney doctor was so good!
atlanta chimney doctor was so good! they gave us great service and we will use them again for sure.
I'm still waitin' on an appointment to get my gas fireplace installed
I'm still waitin' on an appointment to get my gas fireplace installed. I've called a bunch of times to four different numbers for 'em, and even texted Chuck. But he ain't responded to my text or answered the phone. It ain't very professional when ya can't get ahold of 'em, and if I have any issues with the warranty in the future, I'm worried I won't be able to get in touch with 'em.
We never used our fireplace for 22 years, so we didn't care about it
We never used our fireplace for 22 years, so we didn't care about it. But we saw water around the window seal near the fireplace. Atlanta Chimney Doctor came and saw rust on the chimney cap. They also saw the roof rotting because of the water running off the chimney. They replaced the chimney cap and fixed the way the water flowed on the roof. They were fast and did a good job.
They put in a liner for my chimney on 11/12 and said they'd come back on 1/22 to clean the chamber
They put in a liner for my chimney on 11/12 and said they'd come back on 1/22 to clean the chamber. But they didn't show up on 1/22 and when I asked why, the owner said he was sick. Then, a few weeks later, it was hard to get in touch with them and when I finally did, they promised to come back on 3/15/22. But they didn't show up on 3/15/22 and didn't answer my calls or emails. The quality of their work seems okay, but not following through on their promises makes me wonder if they'll stand behind their work if something goes wrong. It's not right to promise something and not deliver, it's dishonest. I saw on Yelp that other people have had similar experiences. Be careful if you decide to use this company.
Atlanta Chimney Doctor Complaints 2
I hired Atlanta Chimney Doctor on 10/23 to put in a chimney cap and gas logs
I hired Atlanta Chimney Doctor on 10/23 to put in a chimney cap and gas logs. Chuck *** said the logs would heat up the room, but they didn't. I paid $1421 by check for the logs, but they never worked. I tried to schedule appointments with the owner, ***, but he never showed up. I asked for an onsite visit to figure out why they weren't working, but he won't give me a date. The logs have a lifetime warranty, but they're useless if they don't work.
I got a chimney fan from Atlanta Chimney Doctor, LLC (http://www
I got a chimney fan from Atlanta Chimney Doctor, LLC (http://www.atlantachimneydoctor.com/) for my roof. They charged me more than $4000. After they finished, they gave me the electrical switch for the fan and said it would only cost $200 to install it. But I've been looking for an electrician for years and the cheapest I found was $1800. Another chimney company told me that the fan was not necessary and that I should get my money back. I've called Atlanta Chimney Doctor, LLC several times, but they just yell at me and say I'm calling the wrong electricians. They owe me $4000. I used my fireplace for the first time this year and didn't need the fan because it doesn't have electricity running to it. I don't want anyone else to go through this in the future.
Is Atlanta Chimney Doctor Legit?
Atlanta Chimney Doctor earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Atlanta Chimney Doctor. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Atlanta Chimney Doctor has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Atlantachimneydoctor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Atlantachimneydoctor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Atlantachimneydoctor.com you are considering visiting, which is associated with Atlanta Chimney Doctor, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Atlantachimneydoctor.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The atlantachimneydoctor.com may offer a niche product or service that is only of interest to a smaller audience.
- Atlanta Chimney Doctor protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Atlanta Chimney Doctor
One of the things that set Atlanta Chimney Doctor apart from other chimney service providers is their commitment to customer satisfaction. They understand that every client has unique needs and preferences, and they work closely with their clients to ensure that they get the best possible service. They take the time to listen to their clients' concerns and provide them with customized solutions that meet their specific needs.
Atlanta Chimney Doctor also uses the latest technology and equipment to ensure that their services are efficient and effective. They have invested in state-of-the-art tools and equipment that enable them to clean and repair chimneys quickly and safely. They also use environmentally friendly products that are safe for their clients and the environment.
Another thing that makes Atlanta Chimney Doctor stand out is their team of highly skilled and experienced technicians. They have a team of certified and licensed technicians who have years of experience in the chimney service industry. They are knowledgeable about the latest trends and techniques in the industry, and they use their expertise to deliver exceptional services to their clients.
In conclusion, if you are looking for a reliable and reputable chimney service provider in Atlanta, look no further than Atlanta Chimney Doctor. They are committed to providing top-quality services that meet the unique needs of their clients. They have a team of highly skilled and experienced technicians who use the latest technology and equipment to deliver efficient and effective services. Contact them today to schedule an appointment.
Overview of Atlanta Chimney Doctor complaint handling
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Atlanta Chimney Doctor Contacts
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Atlanta Chimney Doctor phone numbers+1 (770) 429-8320+1 (770) 429-8320Click up if you have successfully reached Atlanta Chimney Doctor by calling +1 (770) 429-8320 phone number 0 0 users reported that they have successfully reached Atlanta Chimney Doctor by calling +1 (770) 429-8320 phone number Click down if you have unsuccessfully reached Atlanta Chimney Doctor by calling +1 (770) 429-8320 phone number 0 0 users reported that they have UNsuccessfully reached Atlanta Chimney Doctor by calling +1 (770) 429-8320 phone number
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Atlanta Chimney Doctor emailsowner@atlantachimneydoctor.com75%Confidence score: 75%
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Atlanta Chimney Doctor address3008 Jiles Rd NW, Kennesaw, Georgia, 30144-1102, United States
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Atlanta Chimney Doctor social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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