Auto Gallery Imports’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their purchases.
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CLICK BAIT AD!
CLICK BAIT AD! I was at Auto Gallery Imports Inc. for 3 hours last Sunday checking out a car they had on their website for $26,495. We took it for a test drive and liked it. But when we started discussing the price with the salesman Jaime, he said that the manager had just added an extended warranty on Friday, so the price went up to 29k+. They didn't update it on the website yet, apparently. They could have told us this during the whole 3 hours we were there, especially since we mentioned the advertised price from the site multiple times. The extended warranty should be optional, not something that affects the price. The car still had 9 months left on its current warranty. Today, on 5/28, the price is still the same on their website. I tried reaching out to the salesman yesterday about the car, but he never responded. I'll take my money elsewhere and find an honest dealership. It's disappointing that even during a pandemic, people are still misleading others with false advertisements.
Auto Gallery Imports Complaints 3
I agreed the price with the sales person, did the test drive and was waiting for the documents to be ready
I agreed the price with the sales person, did the test drive and was waiting for the documents to be ready. After we signed the documents, I found out that I was overpaying by around 6K. I couldn't know the details because they gave me the price I financed from the bank and didn't mention any other prices. When I called them, they told me about gap insurance and a bunch of charges I didn't know about. After I left the dealership, I got the tire pressure lights on because they changed the wheels from the base model and didn't program the sensors. I asked them to send me information about what else I purchased besides the vehicle, but I still haven't received it!
I bought a car in a bad situation, and as soon as I left the dealership, I was in the car crying because I knew I couldn't go through with the
I bought a car in a bad situation, and as soon as I left the dealership, I was in the car crying because I knew I couldn't go through with the deal. I told them that the payment was too high and I couldn't do it. They gave the keys to someone who wasn't on the loan or the insurance. They never gave me my car keys, and they didn't explain the paperwork to me either. When I called and emailed for help, they said there was nothing they could do, and the only option was to trade the car in after everything settled. The problem is, they never gave me my car keys. They just gave them away. And now they expect me to figure everything out and pay for a car I can't afford.
I bought a car from Auto Gallery Imports in February
I bought a car from Auto Gallery Imports in February. My old car was on a lease with 3 months left to pay. The salesperson said they would make all the payments to my current car company so I could switch to a used car at their dealership. I completed all the paperwork to get my new car. Then the finance manager said they could only make a partial payment and I had to give them the rest of the money to pay my leasing company. I agreed and they added the extra charges to the contract. I left my old car at the dealership with the payments and drove home in my new car. About a month later, I got a bill from my leasing company for my old car. No payments were made, not even the partial payment the dealership promised. They also didn't use the money I gave them to pay for the car. Now I have a bill for a car I don't own and I lost the money I gave the dealership. I tried contacting them many times to fix this, but they haven't responded. It shows they don't want to help.
Is Auto Gallery Imports Legit?
Auto Gallery Imports earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Auto Gallery Imports. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Auto Gallery Imports has claimed the domain name for autogalleryimports.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
However ComplaintsBoard has detected that:
- Auto Gallery Imports protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Auto Gallery Imports has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Auto Gallery Imports
One of the key strengths of Auto Gallery Imports is their extensive selection of imported vehicles. They curate a diverse inventory, featuring top brands such as BMW, Mercedes-Benz, Audi, Porsche, and more. Whether customers are looking for a sleek sedan, a powerful SUV, or a sporty convertible, Auto Gallery Imports has a vehicle to suit every taste and preference.
The dealership takes great pride in the quality of their vehicles. Each car undergoes a rigorous inspection process to ensure that it meets the highest standards of performance, safety, and reliability. This commitment to quality gives customers peace of mind, knowing that they are purchasing a vehicle that has been thoroughly vetted and is in excellent condition.
Auto Gallery Imports also offers a range of financing options to make the car buying process as seamless as possible. Their experienced finance team works closely with customers to find the best loan or lease terms that fit their budget and needs. They strive to provide competitive rates and flexible payment plans, making luxury vehicle ownership more accessible to a wider range of customers.
In addition to their impressive vehicle selection and financing options, Auto Gallery Imports prides itself on delivering exceptional customer service. Their knowledgeable and friendly sales staff are dedicated to assisting customers throughout the entire buying process. Whether it's answering questions, providing detailed vehicle information, or arranging test drives, they go above and beyond to ensure a positive and satisfying experience for each customer.
Auto Gallery Imports understands the importance of convenience in today's fast-paced world. Their website, autogalleryimports.com, offers a user-friendly interface that allows customers to browse their inventory, view detailed vehicle information, and even apply for financing online. This digital platform enables customers to research and make informed decisions from the comfort of their own homes, saving them time and effort.
Overall, Auto Gallery Imports is a trusted and reliable dealership that stands out in the automotive industry. With their extensive selection of imported vehicles, commitment to quality, flexible financing options, exceptional customer service, and convenient online platform, they provide a comprehensive and satisfying car buying experience for luxury vehicle enthusiasts.
Overview of Auto Gallery Imports complaint handling
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Auto Gallery Imports Contacts
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Auto Gallery Imports phone numbers+1 (516) 280-7555+1 (516) 280-7555Click up if you have successfully reached Auto Gallery Imports by calling +1 (516) 280-7555 phone number 0 0 users reported that they have successfully reached Auto Gallery Imports by calling +1 (516) 280-7555 phone number Click down if you have unsuccessfully reached Auto Gallery Imports by calling +1 (516) 280-7555 phone number 0 0 users reported that they have UNsuccessfully reached Auto Gallery Imports by calling +1 (516) 280-7555 phone number
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Auto Gallery Imports emailscareers@autogalleryimports.com75%Confidence score: 75%Hr
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Auto Gallery Imports address500 Old Country Road, Westbury, New York, 11590-4517, United States
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Auto Gallery Imports social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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