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CB Automotive Financing and Insurance Toyota Bad Business Practice
Toyota

Toyota review: Bad Business Practice 2

W
Author of the review
9:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I purchased a Toyota Yaris from your McCarthy Toyota Automark Midrand dealership last year in July.

I had this car serviced today only to find out that I had been deceived by the sales person at the dealership.

I was lead to believe that the car I was purchasing had a 5 year service plan, otherwise I would not have purchased the vehicle in the first place, as I was looking for a vehicle that had a service plan included, and I specifically asked if there was a service plan!

It is not good business practice to deceive customers into believing that they are getting what they asked for just to make a sale and to get a good rating. Also I would like to point out that I have a witness that was looking at cars with me, that can confirm that the salesperson said that the car I was interested in came with a service plan. When I signed the installment agreement papers I was also led to believe that the section in Part E of Accessories Detail that the “Serv” for R3, 500.01 was the additional charge for the service plan.

I am so disappointed in my dealings with the group that I will never purchase another vehicle through any Automark dealership again

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Mostafa Fawzy Shaker
US
1 comments
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Nov 11, 2018 9:48 am EST

please I need your urgent support as I am facing a problem with Toyota 2009 gear box and I visited Toyota Egypt abu rawash as they said they will check with Tech support and there is no feedback since 2 weeks.

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Ajddjd sjsjsjwn
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Feb 09, 2020 1:08 pm EST

Vehicle was sold to me without COR being done

I was Not AWARE of this!

I pay insurance and if something happened this vehicle would not be covered!

I cannot get my license disc because COR is outstanding yet I paid for it on sale!

Azeez Sultan
[protected]

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    1 Toyota-Cho, Toyota City, 471-8571, Japan
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Toyota Category
Toyota is ranked 1 among 27 companies in the Automotive Financing and Insurance category
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