Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Automotive Financing and Insurance Toyota Corolla
Toyota

Toyota review: Corolla 1

T
Author of the review
7:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought a 24 Corolla at Mt. Airy Toyota. I explained THREE TIMES that I cannot receive mail at my physical address. I told their business manager that the payment info was sent to the physical address the last time I bought a car, causing all sorts of problems. The guy assured me that payment info would be sent to my p o box. He showed me that he had correctly listed my mailing address on the form.

I waited 2 wks for payment info. It didn’t come. I called the dealership and explained. They said “probably just holidays, it will arrive.” Two more weeks passed. No payment info. I called again and they gave me the 800 number. I called it and was informed that the payment info had been sent to the address that I had explained THREE TIMES does not receive mail. He said that was the only address they were allowed to send it to. Now I will have late payment fees, and my credit will be affected. No apology was offered.

If I had been informed when I bought the car that I had to call the 800 number to make arrangements, I would have done so. It seems remarkably stupid that they are unwilling to mail a simple business communication to a post office box; however, I would have followed this ridiculous policy if anyone had told me I had to do so.

I wrote letters to the Toyota Finance Dept--I called the 800 # again, I tried to file a complaint at the Toyota website and got this msg every time I tried: "Our website is undergoing some routine maintenance. We're sorry for any inconvenience. Please come back and try again later. "

I still do not have payment information and it is nearly 2 months since I bought the car. I am so sick of this and so sorry I bought a Toyota. Never again.

Desired outcome: I WOULD LIKE TO HAVE THE INFORMATION NECESSARY TO SET UP PAYMENTS BUT APPARENTLY THAT IS ASKING TOO MUCH!

Confidential Information Hidden: This section contains confidential information visible to verified Toyota representatives only. If you are affiliated with Toyota, please claim your business to access these details.

More
Send message
Copy link
Report
1 comments
Add a comment
W
W
WhatsTohappen
Lakeland, US
1 complaint
2 comments
Send a message
Sep 21, 2024 8:39 am EDT

Toyota sickens me with their poor attitude toward customer service satisfaction. It seems that after Toyota changed management at their Japanese location, everything has gone down-hill from there!

More
Copy link
Report

More Toyota reviews & complaints

Toyota - low fuel consumption rate 56
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Toyota - engine knocking sound 17
Toyota - no response regarding toyota car international promotion program 60
Toyota - poor service from toyota malaysia 31
Toyota - scam lottery! 34
Toyota - rav4 negligent misrepresentation - wa state - toyota bellevue
Toyota - scam
Toyota - clicks and jerks 42
Toyota - toyota extra care vehicle service agreement application number ar621f
Toyota - I have officially been degraded. 2
View all Toyota reviews and complaints

  1. Toyota Contacts

  2. Toyota phone numbers
    Click up if you have successfully reached Toyota by calling phone number 0 0 users reported that they have successfully reached Toyota by calling phone number Click down if you have unsuccessfully reached Toyota by calling phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling phone number
    800 869 682
    800 869 682
    Click up if you have successfully reached Toyota by calling 800 869 682 phone number 48 48 users reported that they have successfully reached Toyota by calling 800 869 682 phone number Click down if you have unsuccessfully reached Toyota by calling 800 869 682 phone number 35 35 users reported that they have UNsuccessfully reached Toyota by calling 800 869 682 phone number
    8%
    Confidence score
    International
    8800 200 5775
    8800 200 5775
    Click up if you have successfully reached Toyota by calling 8800 200 5775 phone number 2 2 users reported that they have successfully reached Toyota by calling 8800 200 5775 phone number Click down if you have unsuccessfully reached Toyota by calling 8800 200 5775 phone number 3 3 users reported that they have UNsuccessfully reached Toyota by calling 8800 200 5775 phone number
    Russia
    +1 (800) 425-0001
    +1 (800) 425-0001
    Click up if you have successfully reached Toyota by calling +1 (800) 425-0001 phone number 0 0 users reported that they have successfully reached Toyota by calling +1 (800) 425-0001 phone number Click down if you have unsuccessfully reached Toyota by calling +1 (800) 425-0001 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +1 (800) 425-0001 phone number
    India
    800 2366 8677
    800 2366 8677
    Click up if you have successfully reached Toyota by calling 800 2366 8677 phone number 3 3 users reported that they have successfully reached Toyota by calling 800 2366 8677 phone number Click down if you have unsuccessfully reached Toyota by calling 800 2366 8677 phone number 4 4 users reported that they have UNsuccessfully reached Toyota by calling 800 2366 8677 phone number
    UAE
    +81 800 700 7700
    +81 800 700 7700
    Click up if you have successfully reached Toyota by calling +81 800 700 7700 phone number 11 11 users reported that they have successfully reached Toyota by calling +81 800 700 7700 phone number Click down if you have unsuccessfully reached Toyota by calling +81 800 700 7700 phone number 5 5 users reported that they have UNsuccessfully reached Toyota by calling +81 800 700 7700 phone number
    38%
    Confidence score
    Japan
    +1 (800) 331-4331
    +1 (800) 331-4331
    Click up if you have successfully reached Toyota by calling +1 (800) 331-4331 phone number 1 1 users reported that they have successfully reached Toyota by calling +1 (800) 331-4331 phone number Click down if you have unsuccessfully reached Toyota by calling +1 (800) 331-4331 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +1 (800) 331-4331 phone number
    100%
    Confidence score
    United States
    +1 (888) 869-6828
    +1 (888) 869-6828
    Click up if you have successfully reached Toyota by calling +1 (888) 869-6828 phone number 0 0 users reported that they have successfully reached Toyota by calling +1 (888) 869-6828 phone number Click down if you have unsuccessfully reached Toyota by calling +1 (888) 869-6828 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +1 (888) 869-6828 phone number
    Canada
    +44 344 701 6202
    +44 344 701 6202
    Click up if you have successfully reached Toyota by calling +44 344 701 6202 phone number 6 6 users reported that they have successfully reached Toyota by calling +44 344 701 6202 phone number Click down if you have unsuccessfully reached Toyota by calling +44 344 701 6202 phone number 2 2 users reported that they have UNsuccessfully reached Toyota by calling +44 344 701 6202 phone number
    50%
    Confidence score
    United Kingdom
    +353 14 190 200
    +353 14 190 200
    Click up if you have successfully reached Toyota by calling +353 14 190 200 phone number 3 3 users reported that they have successfully reached Toyota by calling +353 14 190 200 phone number Click down if you have unsuccessfully reached Toyota by calling +353 14 190 200 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +353 14 190 200 phone number
    100%
    Confidence score
    Ireland
    +43 161 0040
    +43 161 0040
    Click up if you have successfully reached Toyota by calling +43 161 0040 phone number 3 3 users reported that they have successfully reached Toyota by calling +43 161 0040 phone number Click down if you have unsuccessfully reached Toyota by calling +43 161 0040 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +43 161 0040 phone number
    100%
    Confidence score
    Austria
    +32 80 099 955
    +32 80 099 955
    Click up if you have successfully reached Toyota by calling +32 80 099 955 phone number 2 2 users reported that they have successfully reached Toyota by calling +32 80 099 955 phone number Click down if you have unsuccessfully reached Toyota by calling +32 80 099 955 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +32 80 099 955 phone number
    100%
    Confidence score
    Belgium
    +45 44 850 400
    +45 44 850 400
    Click up if you have successfully reached Toyota by calling +45 44 850 400 phone number 2 2 users reported that they have successfully reached Toyota by calling +45 44 850 400 phone number Click down if you have unsuccessfully reached Toyota by calling +45 44 850 400 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +45 44 850 400 phone number
    100%
    Confidence score
    Denmark
    +49 223 4102 2690
    +49 223 4102 2690
    Click up if you have successfully reached Toyota by calling +49 223 4102 2690 phone number 3 3 users reported that they have successfully reached Toyota by calling +49 223 4102 2690 phone number Click down if you have unsuccessfully reached Toyota by calling +49 223 4102 2690 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +49 223 4102 2690 phone number
    100%
    Confidence score
    Germany
    +31 205 929 836
    +31 205 929 836
    Click up if you have successfully reached Toyota by calling +31 205 929 836 phone number 4 4 users reported that they have successfully reached Toyota by calling +31 205 929 836 phone number Click down if you have unsuccessfully reached Toyota by calling +31 205 929 836 phone number 1 1 users reported that they have UNsuccessfully reached Toyota by calling +31 205 929 836 phone number
    60%
    Confidence score
    Netherlands
    +351 808 248 248
    +351 808 248 248
    Click up if you have successfully reached Toyota by calling +351 808 248 248 phone number 2 2 users reported that they have successfully reached Toyota by calling +351 808 248 248 phone number Click down if you have unsuccessfully reached Toyota by calling +351 808 248 248 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +351 808 248 248 phone number
    100%
    Confidence score
    Portugal
    +34 900 822 002
    +34 900 822 002
    Click up if you have successfully reached Toyota by calling +34 900 822 002 phone number 7 7 users reported that they have successfully reached Toyota by calling +34 900 822 002 phone number Click down if you have unsuccessfully reached Toyota by calling +34 900 822 002 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +34 900 822 002 phone number
    100%
    Confidence score
    Spain
    +90 212 354 0354
    +90 212 354 0354
    Click up if you have successfully reached Toyota by calling +90 212 354 0354 phone number 3 3 users reported that they have successfully reached Toyota by calling +90 212 354 0354 phone number Click down if you have unsuccessfully reached Toyota by calling +90 212 354 0354 phone number 2 2 users reported that they have UNsuccessfully reached Toyota by calling +90 212 354 0354 phone number
    20%
    Confidence score
    Turkey
    +86 400 810 1210
    +86 400 810 1210
    Click up if you have successfully reached Toyota by calling +86 400 810 1210 phone number 2 2 users reported that they have successfully reached Toyota by calling +86 400 810 1210 phone number Click down if you have unsuccessfully reached Toyota by calling +86 400 810 1210 phone number 2 2 users reported that they have UNsuccessfully reached Toyota by calling +86 400 810 1210 phone number
    China
    +63 28 192 912
    +63 28 192 912
    Click up if you have successfully reached Toyota by calling +63 28 192 912 phone number 10 10 users reported that they have successfully reached Toyota by calling +63 28 192 912 phone number Click down if you have unsuccessfully reached Toyota by calling +63 28 192 912 phone number 9 9 users reported that they have UNsuccessfully reached Toyota by calling +63 28 192 912 phone number
    5%
    Confidence score
    Philippines
    +966 920 024 454
    +966 920 024 454
    Click up if you have successfully reached Toyota by calling +966 920 024 454 phone number 2 2 users reported that they have successfully reached Toyota by calling +966 920 024 454 phone number Click down if you have unsuccessfully reached Toyota by calling +966 920 024 454 phone number 3 3 users reported that they have UNsuccessfully reached Toyota by calling +966 920 024 454 phone number
    Saudi Arabia
    +65 66 311 188
    +65 66 311 188
    Click up if you have successfully reached Toyota by calling +65 66 311 188 phone number 3 3 users reported that they have successfully reached Toyota by calling +65 66 311 188 phone number Click down if you have unsuccessfully reached Toyota by calling +65 66 311 188 phone number 1 1 users reported that they have UNsuccessfully reached Toyota by calling +65 66 311 188 phone number
    50%
    Confidence score
    Singapore
    +27 800 139 111
    +27 800 139 111
    Click up if you have successfully reached Toyota by calling +27 800 139 111 phone number 7 7 users reported that they have successfully reached Toyota by calling +27 800 139 111 phone number Click down if you have unsuccessfully reached Toyota by calling +27 800 139 111 phone number 1 1 users reported that they have UNsuccessfully reached Toyota by calling +27 800 139 111 phone number
    75%
    Confidence score
    South Africa
    +82 805 258 255
    +82 805 258 255
    Click up if you have successfully reached Toyota by calling +82 805 258 255 phone number 2 2 users reported that they have successfully reached Toyota by calling +82 805 258 255 phone number Click down if you have unsuccessfully reached Toyota by calling +82 805 258 255 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +82 805 258 255 phone number
    100%
    Confidence score
    South Korea
    +886 800 221 345
    +886 800 221 345
    Click up if you have successfully reached Toyota by calling +886 800 221 345 phone number 4 4 users reported that they have successfully reached Toyota by calling +886 800 221 345 phone number Click down if you have unsuccessfully reached Toyota by calling +886 800 221 345 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +886 800 221 345 phone number
    100%
    Confidence score
    Taiwan
    +84 916 001 524
    +84 916 001 524
    Click up if you have successfully reached Toyota by calling +84 916 001 524 phone number 3 3 users reported that they have successfully reached Toyota by calling +84 916 001 524 phone number Click down if you have unsuccessfully reached Toyota by calling +84 916 001 524 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +84 916 001 524 phone number
    100%
    Confidence score
    Vietnam
    +54 800 888 8696
    +54 800 888 8696
    Click up if you have successfully reached Toyota by calling +54 800 888 8696 phone number 3 3 users reported that they have successfully reached Toyota by calling +54 800 888 8696 phone number Click down if you have unsuccessfully reached Toyota by calling +54 800 888 8696 phone number 1 1 users reported that they have UNsuccessfully reached Toyota by calling +54 800 888 8696 phone number
    50%
    Confidence score
    Argentina
    +55 114 331 5199
    +55 114 331 5199
    Click up if you have successfully reached Toyota by calling +55 114 331 5199 phone number 4 4 users reported that they have successfully reached Toyota by calling +55 114 331 5199 phone number Click down if you have unsuccessfully reached Toyota by calling +55 114 331 5199 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +55 114 331 5199 phone number
    100%
    Confidence score
    Brazil
    More phone numbers
  3. Toyota emails
  4. Toyota address
    1 Toyota-Cho, Toyota City, 471-8571, Japan
  5. Toyota social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Toyota Category
Toyota is ranked 1 among 27 companies in the Automotive Financing and Insurance category
#01 Toyota Toyota #02 General Motors General Motors #03 Buick Buick #04 Opel Automobile Opel Automobile #05 Honda Financial Services Honda Financial Services

Most discussed complaints

2024 Toyota Venza
1
(opinions to this review)
 Service department at Miracle Toyota
1
(opinions to this review)
 Corolla
1
(opinions to this review)
 Replacement fob
1
(opinions to this review)
Toyota Alternatives
Lending Group Auto 7 reviews Honda Financial Services 128 reviews Car Now Acceptance Company 1 review Buick 23 reviews Broadway Auto Credit 4 reviews