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Bausch & Lomb Incorporated. Complaints 2

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Bausch & Lomb Incorporated. cataract surgery using crystalens on both eyes

In October of 2018 I had the cataract surgery on my right using the Crystalens that my Doctors suggested because I wanted the best vision possible. I was told I would not have to have glasses. In November of 2018 I had Cataract surgery on the left eye using the same procedure and the Crystalens. I paid 4850, 00 over and above the cost of the Surgery to get the Crystalens. When I came out of surgery my eyes were swollen so my Doctor said just give it some time. By mid December by yes we're even more foggy. I eventually had the YAG procedure whichI was told would get rid of the film on my eyes and. Use the foggy problem. The YAG procedure did not work so my Doctor suggested Glasses. I was living in St Petersburg at the time and getting ready to move back home to Tallahassee Florida so I decided to wait and see my eye Doctor. . My Doctor tested my eyes and then referred me to a Specialist for Vitrous Jelly on my eye. I had surgery on the left eye and then the right eye. It did not take care of the foggy problem I had but did clear up the slim I was seeing. I was then referred to a Cataract Doctor because there was trash particles up against they right Lens. I had Surgery again to to remove the trash. I was then seen for a month as follow up and my eyes did not clear up. Because I had not been able to see clearly for almost 2 years I just wanted to see. I was given a prescription for glasses. The Cataract Surgeon mentioned to me that they no longer used Crystalens because they were found to flatten out and cause foggy eyes. Even with the glasses my eyes are still foggy. I can't believe Bausch and Lomb is still using the Lens after all the complaints and reviews I've seen.

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iamisay
Phoenix, US
Dec 16, 2021 2:44 pm EST

You are so right the lens suck, had done in my left eye and vision was better with cataract than with this awful lens.

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Bausch & Lomb Incorporated. Crystal Lens

I have the flickering and abberrant night visions others are complaining about. I, too, have been told that "things would get better with two"--yea, right. The cost was $4000.00 per eye, which is interesting and in keeping with others reports. I have contacted B & L and gotten a complaint form, whose submission may or may not do any good. Am glad I haven't had my dominant eye done. Is there any remediation?

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iamisay
Phoenix, US
Dec 16, 2021 2:47 pm EST

Same for me…so thankful only had one eye done.

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Overview of Bausch & Lomb Incorporated. complaint handling

Bausch & Lomb Incorporated. reviews first appeared on Complaints Board on Apr 3, 2016. The latest review cataract surgery using crystalens on both eyes was posted on Nov 16, 2019. Bausch & Lomb Incorporated. has an average consumer rating of 1 stars from 2 reviews. Bausch & Lomb Incorporated. has resolved 0 complaints.
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  1. Bausch & Lomb Incorporated. Contacts

  2. Bausch & Lomb Incorporated. phone numbers
    800-828-9030
    800-828-9030
    Click up if you have successfully reached Bausch & Lomb Incorporated. by calling 800-828-9030 phone number 0 0 users reported that they have successfully reached Bausch & Lomb Incorporated. by calling 800-828-9030 phone number Click down if you have unsuccessfully reached Bausch & Lomb Incorporated. by calling 800-828-9030 phone number 0 0 users reported that they have UNsuccessfully reached Bausch & Lomb Incorporated. by calling 800-828-9030 phone number
    800-553-5340
    800-553-5340
    Click up if you have successfully reached Bausch & Lomb Incorporated. by calling 800-553-5340 phone number 0 0 users reported that they have successfully reached Bausch & Lomb Incorporated. by calling 800-553-5340 phone number Click down if you have unsuccessfully reached Bausch & Lomb Incorporated. by calling 800-553-5340 phone number 0 0 users reported that they have UNsuccessfully reached Bausch & Lomb Incorporated. by calling 800-553-5340 phone number
  3. Bausch & Lomb Incorporated. address
    700 Route 202/206 North Bridgewater, NJ, Bridgewater, New Jersey, 8807, United States
  4. Bausch & Lomb Incorporated. social media
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    May 24, 2024
Bausch & Lomb Incorporated. Category
Bausch & Lomb Incorporated. is ranked 78 among 81 companies in the Glasses and Lenses category

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