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Banco de Oro / BDO Unibank

Banco de Oro / BDO Unibank review: Unsuccessful prepaid load 51

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Author of the review
5:56 am EDT
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This is the second time I haven't received my load. The first time was i think is 1 month ago. I load 500 and it said that it was delayed and wait for 1hr. So i waited. But I didn't receive any load at all. I didn't complain coz i said that it was just a 500 and that's the only day it happened and now I loaded 1k prepaid load and same thing happened. Like wtf! Every time i loaded more that a 500 it was a delay? And I won't rcve it. Is that how you scam or get money from other people. I want my money back or just load it to me. I can give you the reference number now. I'm so pissed

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51 comments
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Urie Benz
US
Jan 22, 2021 7:58 am EST

Please fix your mobile reload service..fraud BDO...mag nanakaw kayo..

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John Harold Intia Ramos
US
Feb 12, 2021 12:48 pm EST
Replying to comment of Urie Benz

Oo

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Bryan Carlos
US
Jan 29, 2021 12:24 am EST

Hello, I got the same experience you had. Did BDO return back your money? And if so, what necessary actions you've done to get your refund?

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Jay Arocena Agustin
US
Feb 01, 2021 8:54 pm EST

Hi BDO Support,

I load my wife prepaid mobile, 500 pesos. It says delay and wait for 1 hour and try again. after 2 hours, i tried to initiate another 500 peso load. Bit it says delayed again. The worst thing, hinri na nga dumating yung load, nagbawas pa sa account. How to refund the 1000 peso load?

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TOURrific
US
Feb 04, 2021 11:05 pm EST

BDO Kindly fix your service. It happened to me also.

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Erika DC
US
Feb 10, 2021 11:44 am EST

I experienced the same. I loaded Php 500, did not receive anything but it was deducted from my balance. Tried doing it again with Php 100, then Php 50, and then Php 30, all of these were deducted from my balance but didn't even receive the load. Kindly fix this and return my money. 🙄

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Airene Deocareza
US
Feb 11, 2021 8:58 am EST

I experienced the same thing😠

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May2
Mandaluyong, PH
Feb 14, 2021 5:57 am EST

Grrr until now nde pa din fix ang issue, wag kau mag reload using BDO. Bawas na savings pero nde pumasok load. Buti na lng nde muna malaki ni-load ko.

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Bong Go
US
Feb 17, 2021 1:50 am EST

I also experienced the same. Apparently, this has been happening for years now. This is how BDO makes money by fooling people. Sy family gets rich by fooling poor and ordinary people.

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Izza Geronimo
Cebu City, PH
Feb 17, 2021 2:19 am EST

OMG. I just happened to do prepaid load via bdo online too. And says the same thing, delayed/unsuccessful but it already deducted my money from my account! If the load doesn't come within 1hr i'm calling cust service to have this fixed. I'll update guys

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Nova Ann-drea S. Bolito
US
Apr 04, 2021 7:23 am EDT

Fix your prepaid mobile reload! Unsuccessful pero deducted sa savings ko huhu! Asar kayo ah

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Watever!
Cebu, PH
Jul 22, 2021 11:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same! Bayan! Every peso counts. Di namin pinupulot yan uy.

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Jill C. Aspiras
US
Apr 26, 2021 8:42 am EDT

Did anyone here try to call their hotline? Same thing happened to me 🙁

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Rey Nan
US
May 02, 2021 6:42 am EDT

Ok naba sa inyu, ? 1k load ko ty ata

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Mimi Morales
US
Jul 23, 2021 9:59 am EDT

Just now same thing happened to me 😤😡

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DianaTQuindo07
Malabon City, PH
Jan 17, 2022 11:25 pm EST

Same here.

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GG48756
Plaridel, PH
Jul 26, 2021 1:31 pm EDT

The same thing happened to me. I made a transaction of 500php on the 23rd of July this year. I haven't received the load, and BDO did not return my money.

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Safira Gana
US
Jul 27, 2021 12:43 pm EDT

How to retrieve the deducted money from unsuccessful prepaid load?

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Rica Mae Garbin
US
Mar 15, 2022 1:49 pm EDT

Same thing. Can anyone tell me how to get it back? I load 100 and then it didn't wen't through. Say's unsuccessful but they deducted it already.

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Kulera
Antipolo city, PH
Feb 24, 2022 3:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ano to hindi na send tapos mag babawas...

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Clarisse Dacanay
US
Feb 27, 2022 11:02 am EST
Replying to comment of Kulera

Same huhu nabalik pa ba?

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Thea De Leon
US
Mar 09, 2022 10:24 pm EST
Replying to comment of Kulera

Same thing happened to me last night. Sabi try again after an hour pero nadeduct na sa account ko. Nabalik po ba sainyo after some time?

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Liniram Loterte
US
Feb 24, 2022 10:59 pm EST

Bayn bdo

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Maylene Ramos Agdeppa
US
Mar 09, 2022 11:45 pm EST

Same thing happened to me, this is my third time... Nagbabawas agad sa account pero di naman dumarating... Please fix your mobile reload service and return the back the

money

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Andrea
US
Mar 10, 2022 12:22 am EST

same thing happens to me yesterday, deley daw for 1 hour pero until now wala parin akong natanggap na load!

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Jackie Yasuda
US
Mar 12, 2022 6:53 pm EST

Bdo what happened, nag load ako twice ng 50 nagbawas sa acct ko hindi naman na load unsuccessful, Please fix your mobile reload.

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kristel filosofo
US
Mar 17, 2022 11:23 pm EDT

Same thing dalawang beses na 200ang ni load ako , tapos na deduct pa. Wla naman ako na recieved na load .

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Kristine Pascual
US
Mar 29, 2022 4:04 pm EDT

hays so pissed na, 2nd time nato! walang load pero bawas sa balance ko

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YNAH17
US
Apr 02, 2022 1:42 pm EDT

Nababalik ba yung ma deduct sa account?

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Jesseca Tividad
US
Apr 03, 2022 8:18 pm EDT

Haist... Kala ko ako lang 4x na nangyari sa akin this year. Last 2020 nagtry ako noon akala di ko na matanggap ang load pero dumating din di ko lang alam pag inquire ko after 1day dumating na pala. But now wala talagang dumating months at weeks na. 1000+ na pala ang nasayang. Sana maibalik pa.

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ella de guzman
US
Apr 04, 2022 11:17 am EDT

Nagload din ako ng 550 pero within 24 hours walang dumating na load! Grabi na BDO napakawlaang kwenta talaga service niyo!

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Ppodong
US
Apr 15, 2022 11:13 am EDT

Pangalawanb beses na to, una 350 ngayon 50, nagdededuct lang sa balance pero walang load na dumadating. Nakakaputangina yung service nyo

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shyvee castillo
US
Apr 18, 2022 11:03 am EDT

Hi po.. very same thing happens 2 me now lng.. twice na ito ngaun.. ung una 200, na deduct agad..inignore ko lng.. ngaun ulit 200, ngbawas lng pero unsuccessful namn.. anu kaya explaination ng BDO dito 🙄

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Lyra Jane Moises
US
Apr 30, 2022 10:36 pm EDT

Meron na po ba ditong napabalik ang nadebit na di naman na receive yung load? Huhu 1k din kasi tong na bawas pero never ko nareceive yun load😭

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Lyra Jane Moises
US
Apr 30, 2022 10:37 pm EDT

Meron na po ba ditong napabalik ang nadebit na di naman na receive yung load? Huhu 1k din kasi tong na bawas pero never ko nareceive yun load😭

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lenlen73
stockholm, SE
Jun 01, 2022 2:34 pm EDT

yes binabalik nila yung payment f unsuccessful yung transaction. It happened to me many times .

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Gvenicario
US
May 04, 2022 6:25 am EDT

Just happened to me. Loaded 200 to my mobile. 100 for my daughter and 100 for my son. All three amounts were not loaded to our numbers but was deducted from my account

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Kareef Arzadon
US
May 29, 2022 11:35 pm EDT

Same sorry incident here. Ignored ba messages sa board na ito, BDO? Not a single reoly?

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Cgy Cdo
US
Jun 20, 2022 12:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

IST05: Unable to process transaction.

Trying to load Globe [protected]

I tried to submit more than once. Still the same error message. I received the OTP...

STUPID BDO! You should replace your IT people who cannot fix this simple problem. They must have FAKE I.T. qualifications. Just get rid of your I .T. people who cannot fix this problem. They are all USELESS and a waste of money.

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Christine joy Alog
US
Oct 05, 2022 6:41 am EDT

Same here. Nagload ako 100 sabi delay 1 hr hngang ngayon wala pa. Sana kung gaano kayo kabilis mag deduct ganun din kayo kabilis magtransact. Kaloka!

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RicHard masinaring
US
Oct 10, 2022 10:00 am EDT

Hindi lang Yan Ang una pero napaka dami pang ulit nangyari sakin ! Pota naman BDO kakawalang gana kayo ! Sana wag mag deduct Muna hanggat d pa pumapasuk Yung load!

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Abcdefghijklmnopftr
Pangasinan, PH
Oct 13, 2022 4:10 am EDT

Bdo pakiayos naman to.Dami na nagrereklamo sa inyo wal pa rin kayo action.

Wag muna magbawas pag di pa dumating load.

Fix this issues.wag puro kabig..Action namn jan...

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Japs003
US
Oct 26, 2022 9:42 am EDT

Where is my load it deduct in my account but no load arrived

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jojitsii
Cebu, PH
Nov 01, 2022 9:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Japs003

na recover nyo po ba ang deducted amount?

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jojitsii
Cebu, PH
Nov 01, 2022 9:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

paano nyo po na recover ang amount deducted?

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Sharina Manzano
US
Nov 02, 2022 12:36 pm EDT

🤮🤮 Hindi ko pa nare received yung load na deduct na agad. 🤮🤮

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Aiko Gutierrez
US
Nov 05, 2022 9:01 pm EDT

2 times i tried to load sa tm ko earlier sabi delay and just wait for 1 hour but until now how may hours passed wala padin ? Its just a Scam BDO ?

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eishen cinense
US
Nov 07, 2022 4:50 pm EST

I reload my daughters prepaid number worth 200 pesos.. The amount was deducted but she don't recieve any load. BDO you always have errors, your under maintenance etc. etc.yet you don't have clear solutions.. . Your wasting our money!

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