CB Banks Banco de Oro / BDO Unibank Unsuccessful prepaid load

Banco de Oro / BDO Unibank review: Unsuccessful prepaid load 51

Princess Tolosa of US

Sep 23, 2019 5:56 am EDT

Review updated: Nov 04, 2023

Featured review

This is the second time I haven't received my load. The first time was i think is 1 month ago. I load 500 and it said that it was delayed and wait for 1hr. So i waited. But I didn't receive any load at all. I didn't complain coz i said that it was just a 500 and that's the only day it happened and now I loaded 1k prepaid load and same thing happened. Like wtf! Every time i loaded more that a 500 it was a delay? And I won't rcve it. Is that how you scam or get money from other people. I want my money back or just load it to me. I can give you the reference number now. I'm so pissed

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Helpful? 453 176

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Wendell Puno

1 comments

Wendell Puno of US

Nov 13, 2022 7:17 am EST

I reloaded my phone from my BDO account. But it was unsucessful and its says it was delayed and wait for an hour. But it’s more than 12 hours now I have bwen waitinb but I haven’t received any load ang my bank account sa deducted. Please help me kn what to do? Thanks

Sarah Jane Egaran

1 comments

Sarah Jane Egaran of US

Nov 21, 2022 3:20 pm EST

I reload my DITO SIM# last night (Php200) but still after waiting for hours, no load was received yet my account was deducted.

This is my third time.

The first two times happened a year ago, and now again. Resolving this is too troublesome. Please make an action.

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Famela Jane Umali

1 comments

Famela Jane Umali of US

Nov 04, 2023 7:22 pm EDT

Verified customer

Nagload ako. last night ng 500. unsuccessful pero nagdeduct tas wala. naman ako narereceive. paano ko un makukuha ulit. binabalik ba nila un. help please.

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Banco de Oro / BDO Unibank Contacts

Banco de Oro / BDO Unibank phone numbers

1800 10631 8000
1800 10631 8000

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PLDT

1800 3631 8000
1800 3631 8000

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Digitel

1800 5631 8000
1800 5631 8000

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Bayantel

1800 8631 8000
1800 8631 8000

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25%
Confidence score

Globelines

+63 2631 8000
+63 2631 8000

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Metro Manila

+63 2840 7000
+63 2840 7000

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BDO Corporate Center

More phone numbers

Banco de Oro / BDO Unibank emails

callcenter@bdo.com.ph

100%
Confidence score: 100%

Support

Banco de Oro / BDO Unibank address

BDO Corporate Center, 7899 Makati Avenue, Makati City 0726, Philippines

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Oct 29, 2024