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Banco de Oro / BDO Unibank

Banco de Oro / BDO Unibank review: upon signing of home loan

F
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8:14 pm EST
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Sir/Madam,

I would like to inform you that I and my son went to your office yesterday, Nov 25 for signing of the housing loan of Hazel Yvonne C. Ferrer. I know that the signing of contract is schedule from Tuesday to Friday however before we went to your office yesterday I've sent an email to my contact person named Majella Trissa Mozo last week, Nov. 18 requesting to move my appointment from Nov. 26 to Nov. 25 since I have unexpected circumstances and coming from th province. But I didnt get any response from your end so I assume that's its fine to go. Also I tried calling your number but to no avail.

When I went to your office, Ms. Marjorie Co, one of your employee assisted us however she's very rude to me and it seems like she's not treating me as one of your clients. Even though I did not follow the normal schedule of signing, I expect that I should be treated well and be respected. When she entered in the waiting room she did not even greet us "Good Morning" and even told her name. Can you please coach her on how to treat your client?
Hoping for your action on this. Thank you.

Best Regards,
Faina

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  1. Banco de Oro / BDO Unibank Contacts

  2. Banco de Oro / BDO Unibank phone numbers
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    25%
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    Globelines
    +63 2631 8000
    +63 2631 8000
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    Metro Manila
    +63 2840 7000
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    BDO Corporate Center
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  3. Banco de Oro / BDO Unibank emails
  4. Banco de Oro / BDO Unibank address
    BDO Corporate Center, 7899 Makati Avenue, Makati City 0726, Philippines
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    Oct 29, 2024
Banco de Oro / BDO Unibank Category
Banco de Oro / BDO Unibank is ranked 79 among 414 companies in the Banks category