Better Homes And Gardens’s earns a 1.0-star rating from 219 reviews, showing that the majority of home enthusiasts are dissatisfied with content and products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
23 piece prep & store kitchen set stainless steel limited edition
Im honestly so disappointed in this product. It looks cheaply made, there's burn marks in the metal, and to top it off the lids that came with it don't stay on the bowls. The lids also have scratches all over them as if they have been used before. I have always been a huge fan of better homes & gardens, till today that is.. $30 down the drain... I will say I love this color of blue!
comforter set geometric stitching pattern
King size comforter. Washed it and dried per the tag. It's ruined. The cloth on the inside is all stuck together like it got glued. Will not come apart. Highly disappointed in your product. It also yellowed quite a bit in the wash. I haven't even had it for a week. If this doesn't get resolved, I will not be a return customer. Do I return it to Walmart or you?
defective product
I purchased the "Better Homes and Gardens Teal Medallion 16 Piece Dinnerware Set, Dark Teal" in February 2017, and began using it in July 2017.
The dishes have been used very lightly over the past 4.5 months:
~I am a single woman, 65 years old, and only rarely entertain dinner guests.
~I do not have a dishwasher, so all dinnerware is washed by hand.
~I'm vegan, so I don't use sharp knives to saw away at pieces of meat.
And yet, soon after I began using the dinnerware, the large platters began to show white scratch marks across the solid-colored central portion of the plates. More recently, dark blue lines have appeared. (See attached photo.)
A few days ago one of the platters has cracked after I placed it in a 250-degree oven to warm it--even though the set is sold as one that tolerates a 400-degree oven.
I'm extremely disappointed that a Better Homes and Gardens product has proven to be of such poor quality. Please provide a refund or replacement.
Thank you.
Jan Allegretti.
december 2017 magazine
I bought your December 2017 issue today hoping for Holiday inspiration.
Pages 106 and 107 are gorgeous. But, your magazine is primarily a vehicle for advertising that is designed to interrupt content to the extent that there is no concentration of theme. And the articles don't look much different than the ads. So, whatever impact you intended your reader to experience was lost on me.
I'll have to go searching for Christmas inspiration elsewhere.
[protected]@gmail.com
curtain rods
I have been looking for the perfect rods for my bedroom. Over this weekend, I went to my local Walmart and finally purchased the rods that I've been looking for. Went home to be disappointed the find the rods had wood filler on the product. As if someone was just trying to ship it off. We would have exchange it but I was afraid to get another product the same way. Didn't think the company better home to have poor products! Please look at the picture.
bed in a bag
When I purchased this it was beautiful and the color was great for my room. I've had it about 2 weeks and it's so wrinkly and made so cheaply. The inter material is all bulky and it is cheaply made. I have alway purchased bhg products and I'm very disappointed. Everyday it seems to get more wrinkly and bulky. Anyway you can fix this problem? Thank you Wendy Gibson
dalton park 5pc dining set
I purchased this set online from Walmart. It came with a couple of scratches on it when we unpacked it. I contacted Walmart and they refunded 10percent for the inconvenience. While putting together the chair cushions none of the screws will hold the cushions in place. They fall right out. This is the first piece of new furniture I have purchased for my house in 15 years and was so excited to finally have something nice. Now with the scratches and cushions not going on I am very disappointed.
damaged and incorrectly constructed desk
I purchased the Better Homes and Gardens Espresso 2-cube desk. Half way through installation, it was apparent two holes were drilled on the wrong end of a piece (C). Also the front of the desk on piece (C) had a large dent in the edge of it. At this point, it is halfway put together and more trouble to take apart, box up, and return it to Walmart. I would like some compensation somehow for the damaged desk.
magazine subscription
I ordered the magazine in September of 2017 and my credit card was charged on 9/26/17. It is now November 12 and I have not yet received my first issue. The website says that I should have received the November issue by November 8, but I have received nothing. My account number is [protected]. Please send me my magazine as promised and make good on the fact that you took my money and have not yet provided the product that I paid for. I should get a magazine subscription extension as a result of not receiving the magazine.
better homes and gardens sented wax warmer (inspiration)
I purchased the warmer on nov. 9, 2017 at walmart in lawrenceville, il store # 550. The box says 25w light bulb included, when I got home and opened the box no light bulb. We live in the country, so I do not go to the store daily. I am very disappointed, this is the first warmer I have owned was excited to use it. The warmer cost $15.00 not exactly inexpensive upc# [protected].
better homes and gardens grayson linen upholstered headboard with nailheads
I ordered the gray headboard from walmart and I received it the only thing that was missing was the hardware to assemble it. Walmart told me to contact you all. That's all I need just the hardware for it. It did come with the legs and thats it. I don't want to return it because it's beautiful but thats my only complaint I need you all to send me the package of hardware please thank you so muchhhhh!
4 cube shelf organizer
Just bought two 4 cube organizers for my daughter's playroom.
Got home and put one together with no issues. My second one when I picked up the piece labeled A1 or B1, it had something rattling inside.
I didn't think anything of it and put it together to discover that the piece that the screw threads into is broken off and stuck inside the hollow board. The hole for the wooden dowel piece is also broken on the opposite board so it's not staying together.
I've bough 2 other pieces last year and haven't had any issue with them either. They are all in the weathered color.
Please resolve this for me, I don't know if you can send me another piece or what I have to do! Thanks for your help!
You will want to contact the customer service department directly for a replacement part or item.
sweepstakes page with unreadable captcha phrases
On your bhg.Com sweepstakes site, you have numerous sweeps i like to enter but now the captcha phrases are so messed up i can't read any of them.
This happens on and off.
Please fix the catcha phrase maker so people can actually read what they are supposed to type.
They appear to be nonsense letter combinations which is fine but squiggly lines all over
thank you.
Please change my email so I can enter the contests. Name is Susan Wolfe. Old email is not working. New email is smarkle@suddenlink.net Thank you very much.
quick fit reflector spotlight
I bought 4 to display in front of my house. The first rain we had that week the lights started flashing nonstop. It was so annoying. I went to buy another light to see which one was not working correctly. It turns out that all of them were bad. I am not wasting my money anymore on Home and Garden products. This product is not water proof. When they got wet is when I had the problems. They charge too much money for junk products. I'm done with purchasing anything they have.
bath towels
I bought six of your bath towels for our guest bathroom. I always laundered them in warm water and dried them on medium setting. Even though the towels were not used much or laundered much, they have puckered very badly on the decorative band to the point where they cannot be used.
There is not a problem with the fabric of the toweling or the coloring of the fabric, it is just the decorative band that has puckered and even gotten very stiff.
I would like them replaced or a refund.
blender # blbhg-dz
I've had this blender for a while but I hardly use it. The reason is that the parts on the bottom of the glass body, the black screw band and the white piece that has the blade, are near impossible to put back together after cleaning. Is this a defect, or possibly a bad part? I've tried turning the white blade piece like a screw to get it to the bottom of the black ring and tried popping it in. Nothing works. So it doesn't seal or tighten so I'm not able to use it. Is there a trick to this? Please help!
tan jacquard 24 shelf over the door organizer
I bought this couple weeks ago before I got room done.just opened it and didn't have hooks. It didn't have the durable metal hooks. I looked at my Walmart and they don't have just hooks plus I believe they was supposed to come with it. I no longer have my receipt so not sure if they will take it back because I got in on sale. How or where can I get hooks for it?
wax warmer
Smelled something burning looked over beside my end table where I had my wax burner on, the cord where you turn the switch on and off was black and about to catch on fire! Glad I was home to smell it or that could have been a catastrophe! Contacted them via their Facebook page to send pics, never heard anything back! Just be cautious with these things...this could have ended bad!
walmart better homes & gardens towels
Purchased over $200 worth of towels in a variety of colors. Towels are plush but with very little use I am finding large faded spots on the towels. I do not have any guests or family using strong face wash or astringent. I am just sick that I spent so much money and I can't use in guest bathroom since they look so awful. Most of these towels have only one use. I even experimented by spotting the towels with shampoo, conditioner, toothpaste, face wash, trying to see what was spotting the towels. I did not resolve. Put out brand new towels this weekend for overnight company. When I collected to wash after they left I found many of the towels with white spots on them. Very disappointed. Will never buy Better Homes & Garden products again.
shower curtain liner
I bought the liner a few months ago. It's past 30 days so I can't return it to Walmart. However after about a week a saw built up mildew on the liner. After 2 weeks, it became pretty bad looking. I washed the liner and none of it came off like my previous liner that I had for almost 8 years which was cheaper and more plastic. This liner was a heavy liner/fabric. I tried to bleach it and nothing helped this liner. I wasted my money buying a more expensive and supposedly high quality shower curtain liner. I bought this liner at Walmart in Homewood, IL. I want to replace it because it looks disgusting and would appreciate a gift card or something to get a new one.
Better Homes And Gardens Reviews 0
If you represent Better Homes And Gardens, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Better Homes And Gardens
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, you can create one by clicking on the 'Sign Up' or 'Register' option on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- In the 'Complaint Title' section, briefly summarize the main issue you have experienced with Better Homes And Gardens.
4. Detailing the experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern, any transactions you had, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking from Better Homes And Gardens.
7. Review before submission:
- Ensure that your complaint is clear, accurate, and complete before submitting it. Review all details for accuracy.
8. Submission process:
- Click on the 'Submit' button to officially submit your complaint to ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.
Remember to follow these steps carefully to effectively file your complaint about Better Homes And Gardens on ComplaintsBoard.com.
Overview of Better Homes And Gardens complaint handling
-
Better Homes And Gardens Contacts
-
Better Homes And Gardens phone numbers+1 (800) 374-4244+1 (800) 374-4244Click up if you have successfully reached Better Homes And Gardens by calling +1 (800) 374-4244 phone number 0 0 users reported that they have successfully reached Better Homes And Gardens by calling +1 (800) 374-4244 phone number Click down if you have unsuccessfully reached Better Homes And Gardens by calling +1 (800) 374-4244 phone number 0 0 users reported that they have UNsuccessfully reached Better Homes And Gardens by calling +1 (800) 374-4244 phone numberCustomer Service+1 (515) 284-3000+1 (515) 284-3000Click up if you have successfully reached Better Homes And Gardens by calling +1 (515) 284-3000 phone number 0 0 users reported that they have successfully reached Better Homes And Gardens by calling +1 (515) 284-3000 phone number Click down if you have unsuccessfully reached Better Homes And Gardens by calling +1 (515) 284-3000 phone number 0 0 users reported that they have UNsuccessfully reached Better Homes And Gardens by calling +1 (515) 284-3000 phone numberMeredith Corporation86661642448666164244Click up if you have successfully reached Better Homes And Gardens by calling 8666164244 phone number 0 0 users reported that they have successfully reached Better Homes And Gardens by calling 8666164244 phone number Click down if you have unsuccessfully reached Better Homes And Gardens by calling 8666164244 phone number 0 0 users reported that they have UNsuccessfully reached Better Homes And Gardens by calling 8666164244 phone number
-
Better Homes And Gardens emailsbhgeditor@meredith.com100%Confidence score: 100%SupportMarie.Vanassendelft@bhgre.com100%Confidence score: 100%
-
Better Homes And Gardens address1716 Locust St., Des Moines, Iowa, 50309-3038, United States
-
Better Homes And Gardens social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 10, 2024
Most discussed Better Homes And Gardens complaints
Poor customer serviceRecent comments about Better Homes And Gardens company
Providence 4 piece conversation set outdoor furnitureOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.