Better Homes And Gardens
Reviews and Complaints

I have purchased many of these blinds over the past few years. I replaced my vinyl blinds with your faux wood blinds in my whole house, 9 windows. I recently decided to purchase more of these blinds for my vacation home as was pleased with the product. I purchased blinds for all the windows in my vacation home, 9 windows. The blinds were hung and when I returned about a month later one of the blinds had warped terribly. I was very upset regarding this. This had not happened before with any of the other blinds. I have purchased both white and ebony blinds. The blind that warped was an ebony blind in a bedroom, same side of the house as another window but no damage to that blind. I would appreciate receiving a replacement blind for this window. It is a 46 x 63 in blind in ebony, 2 in faux wood. These were purchased at Walmart. The blind is currently still in my vacation home, which is in a different state from where I reside. Please ship a replacement blind to my home address. Your cooperation will be greatly appreciated.

Linda Warren
2605 N.Elizabeth Harbor Dr
Chesapeake Va 23321
[protected]

Large two pack shampoo pump model number 03425W

One of the pumps will no longer pass the shampoo through the pump. I was wondering if there is a replacement that I could purchase or could you possibly send me one to my home address.

I have already bought three pair to use in my other bathrooms and have had so many compliments on them, as I have had my bathrooms remodeled and have had friends and family come see it. I have referred them to our Walmart store, by the way. I have searched for them several times at the Nacogdoches Walmart I shop at and have not found the silver one to replace it. However, I would much rather replace it with a silver one versus buying a different color and having one left over.

Is it possible for you to send me a silver pump to my home address: Liz Acosta, 602 Chimney Rock Street, Lufkin, Texas 75904

I Purchased two Blankets one King on Queen at Local Wal-Mart Washed an dryed both according to label instructions an both are Color fading in spots like it has been lightly bleached have had less than 6 monrhs with maybe 3 washes total alone with no other laundry...would like a complete refund because obviously this is more than just a fluke issue because it happened with both blankets.

I purchased a better home and garden cotton blanket from walmart, and better homes and gardens is refusing to honor their one year product warranty. The blanket fell apart with very minimal use, likely due to its low thread count.

Better homes and gardens referred me to walmart, but walmart says the responsibility is with the manufacturer and is refusing to take the product back.

We purchased this patio set less than 2 years ago and the chairs (41LG3250-3600LR F074 have both broken twice. The craftsmenship of the seat feature is not solid enough to withstand normal sitting. We love this set and would greatly like to continue using it. Can you help? The loveseat and table/w/ glass have held up great. Please let me know if Better Homes and Garden will work with us on getting replacements. We appreciate any help you can provide.

Paige Rinker
[protected]@comcast.net

Claim Team,

I mailed a Claim Form on 1/18/18 for an Item that I purchased at Walmart 12/22/17, a 3-Cube Organizer. The form states that I am entitled to 12 issues of print or digital Better Homes & Gardens magazine subscription, OR, I can mail in the form and request a refund of the $6.00 instead.

My request was sent via mail on 1/18/18 to received the $6.00 instead of the subscription, but it is now 5/4/18 and I still have not had any response to this request.

Form with a copy of my receipt from Walmart was mailed to-
BHG
PO Box 37291
Boone, IA [protected]

Please advise on the status.

Tricia Rhodes
1933 Oak Dale Rd
Toms River, NJ 08753
[protected]@comcast.net

Hello,

This is my third time reaching out. I originally emailed the customer service number on the package and now I am trying to use this. I am very disappointed. I would love to replace this beautiful wax warmer. My email is [protected]@hotmail.com

Kyndal Lievano
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Good Morning,

This is my second time reaching out and I am very disappointed that I haven't received any messages back. I have attached photos to show you how bad the warmer now looks since the paint has completely melted off. If I don't hear a response I will have to notify the better business bureau about this awful product and customer service.
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I received a Better Homes and Gardens botanical garden wax warmer 3 piece starter set as a wedding gift and I have been using it for the last 3 day. Yesterday I noticed that the paint was starting to bubble up on the lid and then eventually pealed completely off. I have many wax warmers in my home and have never had anything like this happen. I am very upset with this product as now the lid is ruined. I only run it while I am at work and now have to replace it. Will not be repurchasing this brand.

We have purchased several of these and of the many we purchased the lids of 6 of them have come apart, please send us replacemets, as the ones that have not broken yet are working fine, the idea is good its just a bad execution of the design of the lid. We have purscahes them from walmart, but we are past the time to return them and the upc is gone from the bottom of most of them

I am contacting you to complain about this product because I believe it is a danger not only to humans, but to animals as well.
Today I turned my wax warmer on when I began cleaning my home around 3:00. I took my dogs outside on a walk and came back inside. I left my dog inside our room for approx. 30 minutes while my husband and I put a table together in the living room. I come back into my room to find my dogs fur all over the floor, and wax all over her skin and fur and the wax warmer burning a brown spot onto my carpet. I immediatly panicked and unplugged it. I went to pick it up from the floor and couldnt even pick it up it was scalding hot. I imemdiatly ran my dog to the emergency vet clinic locally. They charged me over 200.00 to treat her, and within this treatment told me she had a third degree burn! This product isnt even supposed to get hot enough to burn any human, much less a dog. In my opinion this is a SERIOUS fire hazard. If it had gotten any hotter who knows what it could have done. This product needs to be removed from the shelf IMMEDIATLY. I will be contacting customer service in the morning, to follow up. I do not have 200-500 just to throw around at the vet, because I trusted a company not to burn my house down. I will no longer be using this product, and never will be repurchasing.

I bought an outside patio set and an outside fire table. They're both [censor], while putting them together a lot of the holes didn't line up so I could put a bolt through them to secure the pieces together. Also some of the bolts were cut in half at the top so I couldnt screw them in place. The plastic wicker style design also covered the holes where the screws went, so i wasnt able to get screws in those holes. Better homes and gardens is [censor], no wonder they sell their products through Walmart. Walmart is the worse store ive ever been too.

I purchased a sheet set in late March from WalMart.

The fitted sheet fits rather loosely on our new queen size mattress. The flat sheet is so wide that it comes down to the point of almost covering our dust ruffle! We did not buy a pillow top mattress, however, as stated it is new. I do not recall seeing info on the package saying whether it was made for a pillow top or standard queen size mattress. I have purchased other queen size sheet sets and haven't had this issue.

I discarded the packaging when I brought the set home, placed the set in our linen closet assuming it they would fit - actually gave no thought to them not fitting.

I would like a refund and do have my Walmart receipt I think. I don't think they will return the set without the package that has the UPC code and details.

I bought 4 large lanterns and I got them home and all decorated and now they are junk because they have cracks in the glass that I did not notice when purchased and decorated so I can not take them back to the store. Very disappointed in these products at $14.99 each. What a waist of money now. The crack is in the same place on all of them. When putting candle in the lantern it expands.

Hello,
I bought above Patio Furniture from Walmart Store @ 3827 on 03/14/2018, Walmart upc # [protected], item# [protected], I am genuine customer of Walmart & BHG. I am not complaining but unfortunately I do not received any Hardware kits inside the boxes like bolt, washer, nuts, plastic stand or wrench, I am not a technical person but it is looks like a whole Hardware Kits for assembling Patio Furniture is missing. I am glad if BHG send me Hardware Kits on below address ASAP, as I am so excited and happy to assemble it and put on my back yard patio.
Let me appreciate BHG as it is so beautiful and strong Patio Furniture in Beige color, which I see in BHG-Walmart magazine and I bought it, I love it. I am just waiting for Hardware kit to assemble it.
Jagjitsinh Rathod
20611 Sapphire Lake Road
Richmond Texas [protected]
[protected]@yahoo.com

Please, update regarding Hardware kits on my email.

Jagjitsinh Rathod

On 1.15.18 I sent payment (check #141) for subscription PLUS free subscription for my daughter PLUS free gifts, supposedly to receive them in 3-6 weeks. Nearly 2 months later, nothing has arrived.

I would like to know when I can expect mags to begin arriving and the free gifts.

Thank you.
Alison Osborne
14097 Torrey Pines Dr
Auburn, CA 95602
3.14.18

This past Christmas I received a Spiced Pumpkin Pie Candle (18 oz) as a Gift from a friend.

Problem Is I only burned it for a few hours & the wick disappeared so it is still 85-90% un-used.

I scraped into the wax hoping to find the wick but to no avail so now I just leave cap open & get an occasional smell that it puts out.

It was a gift so I cannot return to the store as I have no idea where it was purchased for how much nor do I have a receipt.

Is it possible to have a replacement by your company? I am even willing to ship you the candle in question if I get appropriate box in which to sent back to you.

Thank you in advance for any consideration

Ana Tullio ... [protected]@comcast.net
137 Robert Best Road
Egg Harbor Township, NJ 08234

I usually buy yankee candles but decided against my better judgement to buy three candles of different scents. Two for my home and one for a friend for her birthday. Not one of these candles give off a scent. I have burned my candles twice fir more than two hours and can't smell a scent. I buy candles to scent my home, and I feel buying better homes and gardens candles was/is a waste of my money. I feel a cheap brand would have been a better buy than this brand. I will not buy or support better homes and gardens again. I would expect a better product outcome from a name brand, but I will stick with what I know. Yankee candle, you have a customer for life.

I have brought king size sheets from Walmart for 49.99 form better homes and garden. Those were the worst sheets ever. When I took them out there was all wrinkled and then I washed them as told little balls a lol over the sheets from the material. I am very disappointed with better homes and garden. Walmart would not take them back Because I washed them. I would like my money back.

BH47-[protected]
[protected]
68 inches wide 90 inches long
My daughter in law purchased this blanket for my husband. We had to vacuum the floor immediately after opening due to fuzz. I have washed and dried 3 times. Still fuzz. I have tried to remove fuzz balls by pulling them off and the base of the blanket comes out with the fuzz. Please send replacement

I purchased a BH&G floor mirror through Walmart. It has a nice frame however, the sticker on the mirror will not come off. It is truly glued to the mirror. It has been hours and I still cannot get the sticker completely off. I will be returning this mirror to Walmart and not buying this brand ever again. Worst ever! My hands are killing me from scraping the sticker with a razor. What were they thinking? Nothing has worked. Not soapy water, not glass cleaner, nothing.