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I am a current six year homeowner insurance customer with Safeco Insurance of America, www.safeco.com, in the Pheonix, AZ market. I own my home free and clear, unlike most people. I recently had a break-in and Safeco Insurance of America, www.safeco.com., couldn't have been more UNETHICAL and DISHONEST in how poorly they (mis) handled my account, loss and claim. THEY DELIBERATELY, INTENTIONALLY, WILLFULLY AND MALICIOUSLY DRAGGED THEIR FEET, FAILED TO RETURN CALLS, FAILED TO RETURN EMAILS, FAILED TO SEND THE PROPER FORMS, THEN FAILED FIVE DIFFERENT OFFERS I MADE TO MEET WITH THEM OR THEIR AGENT AT MY HOUSE TO INSPECT THE LOSS AND DO WHATEVER PAPERWORK WAS NEEDED AND THEY FAILED TO RESPOND EVER TO THSESE MANY OFFERS, OR SHOW UP EVER, EVER! AFTER NEARLY A MONTH SINCE THE LOSS! AND THEIR LIBERTY MUTUAL - SAFECO OFFICE IS LESS THAN 1/4 MILE AWAY! IT IS NOW CRYSTAL CLEAR TO ME THAT THEY ARE ATTEMPTING TO AVOID THIER LEGAL CONTRACTUAL RESPONSIBILTY TO PAY THIS CLAIM, ALSO CALLED BREACH OF CONTRACT! Spead the word people! We need to get the word out asap about this unethical, criminal, fraud-riddled organization. They are absolute crooks! Tell every renter or homeowner you know to avoid this company at all costs. But even better, TELL EVERYONE YOU KNOW WHO HAS A SAFECO HOMEOWNERS POLICY AND HAS NOT YET MADE A CLAIM TO SEE FIRSTHAND HOW EVIL SAFECO IS, TO QUICKLY SECURE A NEW POLICY WITH A DIFFERENT ETHICAL INSURER ASAP AND THEN CANCEL THEIR SAFECO POLICY BEFORE THEY LEARN THE HARDWAY THAT THEY REALLY, TRULY HAVE NO COVERAGE, NO PROTECTION, NO FRIENDS AT SAFECO WITH THEIR CURRENT POLICY. SAFECO INSURANCE IS A DISHONEST, UNETHICAL, CRIMINAL INSURER WHO WILL NOT PAY YOUR CLAIM!
Safeco (Liberty Mutual) is an absolutely horrible company! Avoid at all costs. They will not pay your valid claim!
The complaint has been investigated and resolved to the customer’s satisfaction.
They are the worst. I like the idea of working to make sure every property customer shows their disgust with Safeco by immediarely swirching their insurance to another company. VOTE OUT SAFECO FRAUD WITH YOUR WALLET AND TELEPHONE AND A NEW INSURER.
The little guy always gets the shaft. STAY AWAY FROM SAFECO PROPERTY-HOMEOWNERS INSURANCE!
Amica OR USAAA or Hartford are 1000% better than crappy Safeco
The parent company of Safeco is Liberty Mutual and this company has received formal contracted claims training from the anti-consumer, predator consulting firm, McKinsey and Co., on how to avoid paying customer's real and actual claims and how to screw customers out of a fair and prompt settlement whenever and wherever possible, IN ORDER TO MAXIMIZE CORPORATE PROFITS. Now, corporate profits are awesome, dandy and super-do, . . . BU..., creating artificially, unethically, unaturally, undeservedly, super high corporate profits at the expense of some vulnerable customer whose life in now in shambles, by screwing their own customers out of the protection and coverage they are legally due have already paid IN ADVANCE for is OFF THE CHARTS, UNACCEPTABLE, CRIMINAL, HEINOUS AND 100000% - E...V...I...L!
They still have not even visited the insured address to review the loss and it has now been over 30 days which is the MAXIMUM PERIOD OF TIME ARIZONA LAW GIVES THEM TO INVESTIGATE THE CLAIM! Sooooo Dishonest. If you are a homeowner insured with Safeco you are not in good hands! Find a new insurer and run, run as fast as you can away from Safeco Insurance, www.safeco.com, - as they will NOT be there for you in your time of loss and need!
Safeco property claims people are dishonest and unethical.
HORRIBLE! The Attorney General needs to shut down this company.
Cancel your Safeco policy now and switch to Amica or USAA before you have a claim and need them, becuase then its waaaaaaay tooooooooo late for you - you will be screwed!
According to published reports I've read, Safeco only pays out $.47 to its insureds for every premium dollar they receive from those insureds - the lowest in the industry! State Farm which was a long legal history of screwing over its insureds, pays a generous 70% by comparrison. So, you do the math kids, Safeco is the bottom of the barrel! If you are smart and care about your home, family and assets, Leave Safeco now before you lose everything and they are not there for you. In my case, they were def not there for me.
Safeco is horible!
Safeco still has done nothing on my nearly three month old-open homeowners claim. Safeco's breach of contract and illegal, malicious, criminal delay has caused me huge stress, to become ill and it has destroyed my life. In my opinion Safeco is a predatory, criminal enterprise exploiting the little guy: individual homeowners, vulnerable burglary victims and families who lack the financial resources and lawyers to fight back. Safeco's behavior here has been absolutely shameful!. I'd suggest you cancel your property and/or homeowners policy with Safeco and avoid this company at all costs!
These insurance company's are running a criminal racket and should be prosecuted under RICO.
Safeco Property Insurance, safeco.com, is a highly UNETHICAL company!
Safeco Property Insurance and its parent-owner Liberty Mutual: Rotten to the core!
D-I-S-H-O-N-E-S-T!
Check out Beverly Hills lawyer attorney Walter Moore at www.safecolitigation.com as he is suing Liberty Mutual subsidiary Safeco Insurance (www.safeco.com) presumably for bad faith and breach of contract for failing to cover and pay the bulk of his familys losses on his own Safeco policy when he made a claim for fungus infestation on his home. In my own personal experience as a Safeco covered homeowner who had a burglary and serious loss and a homeowners policy with Safeco Insurance (www.safeco.com) this company, in my opinion acted unethically, dishonestly and fraudulently in its handling of my loss and claim. THEY DIDNT GIVE A ### ABOUT ME AND MY SUFFERING AND MY LOSSES AND THE FURTHER SERIOUS HARM THEIR INACTIONS CAUSED ME! He appears to be on the verge of a huge win against what in my opinion are the fraudsters over at Safeco Insurance. God bless whoever shuts this racket down.
Be careful of this company. Safeco will run a credit check on you in hopes it can save Liberty Mutual a few bucks. The cheap company parading around as an insurance company breaks the law often and even holds a precedent or two. Be careful and check your credit report at least once a year because Safeco is known to spy on 3rd parties. Safeco will contact the credit bureau and offer a bogus "permissible purpose" to attain your private information. Watch out; they are pure ###! Expose them...