SafeCo
Reviews and Complaints

Sewage backed up into my basement from a broken sewage pipe. When the plumber came out he said the pipe had broken and needed to be replaced. My house was built in 1942 and the sewage pipes were made of concrete which was typical for the area. The plumber told us the lifetime of these type of pipes is 60 years. Safeco told us that we had coverage when we called them. Now they are saying they will not pay for damage because the plumber found a couple of pieces of pipe that were install backwards. So even though the pipes lasted ten years longer than their lifetime the insurance company says that they were installed incorrectly and they are not going to pay the claim for the repairs.

I called Safeco in January and was quoted a price for 6 months of insurance. I specifically asked if the amount quoted was the entire cost for car insurance for 6 months and was told YES. I agreed to the 6 months of coverage and paid with my credit card. A few months later, Safeco sent me a bill for an additional $444 claiming they have the right to adjust the premium at any time. When I called, the woman told me that their records show the person in January had not informed me of the possibility of additional charges. If I had known, I NEVER would have agreed to buy the policy. Now Safeco claims they are unable to access the recorded conversation from January and said they will cancel my policy in May if I don't pay the extra $444. BTW - 12 years with Safeco without an accident, claim or moving violation and this is how they treat me!
This is out and out fraud! I switched and will start fighting Safeco for a refund. I'm also reporting them to the Insurance Department. They need to be stopped!

I purchased a fairly expenseive TaskMaster Industrial Chair for Safeco Products . I had a situation where the back became damaged and need to replace the padded back. The chair was sent as an assembled kit. I would have assumed that if a part broke or became defective I would be able to get a replacement. This was not the case. In fact that don't have any replacement parts other then casters (which my chair does not have). This is an industrial chair and would be expected to experience rough use and parts would need to be replaced. I wanted to inform any potential buyers of Safeco Products to consider this fact before purchasing something from them. Product is made in China and can't contact them to send a part to help a customer out.

Company information:
Safeco environmental services incorporated
Philippines
Safecoenvironmental.com

My husband and i are currently located here in korea. we have abusiness that needs the sercvices of safeco environmental services (which currently located at pasig city philippines).

I discovered that my husband is having an affair to a filipina named "rose deguzman". (one of safeco's employee). how did i knew? my husband confess to me all the mess he experienced with this ###ing lady.

Their boss send her for an appointment with my husband for business purposes. and so they met each other and talk about the business. my husband told her that he needs some time to review their proposal and will just call back and review some details.

But this lady never let him go, every day she used to call my man to meet up in a motel to continue whatsoever businessess they have. my man admits he tests this girl's ability. till one day, rose de guzman is asking my husband to bring her to korea and settled down. other than that, she is asking alot of money almost everyweek.

My husband told him that he is settled already and was just open for fun she brought. but this girl is so willing to do everything to get him.

He decided to hire a c.i.agent to know the backgroundof this girl and from there he knew that rose is family-woman already with one child. my husband confronted her about it but she kept denying it.

Couple of days after, another girl is calling the attention of my husband. name is rowena calimlim. saying she's open for friendship and benefits. he then discovered that this 2nd girl is rose's friend.

Later after, he knew that both of this girls were doing this ###ing ### to all their clients. poor safeco, why do you hire people like this. immorality and big fraud for your company.

Im pretty sure this is not the first time ever happend, i hopeyou guys can fix and dispatch the dirt under your company's reputation.

My husband and I are currently located here in korea. We have abusiness that needs the sercvices of safeco environmental services (Which currently located at pasig city philippines).

I discovered that my husband is having an affair to a filipina named "rose deguzman". (One of safeco's employee). How did I knew? My husband confess to me all the mess he experienced with this #ing lady.

Their boss send her for an appointment with my husband for business purposes. And so they met each other and talk about the business. My husband told her that he needs some time to review their proposal and will just call back and review some details.

But this lady never let him go, every day she used to call my man to meet up in a motel to continue whatsoever businessess they have. My man admits he tests this girl's ability. Till one day, rose de guzman is asking my husband to bring her to korea and settled down. Other than that, she is asking alot of money almost everyweek.

My husband told him that he is settled already and was just open for fun she brought. But this girl is so willing to do everything to get him.

He decided to hire a c. I. Agent to know the backgroundof this girl and from there he knew that rose is family-woman already with one child. My husband confronted her about it but she kept denying it.

Couple of days after, another girl is calling the attention of my husband. Name is rowena calimlim. Saying she's open for friendship and benefits. He then discovered that this 2nd girl is rose's friend.

Later after, he knew that both of this girls were doing this #ing # to all their clients. Poor safeco, why do you hire people like this. Immorality and big fraud for your company.

Im pretty sure this is not the first time ever happend, I hopeyou guys can fix and dispatch the dirt under your company's reputation.

I was hit by a driver insured with this company 39 days ago. I am so fed up with the lies being told to me by Michael Brandon, claims specialist. I was question like I was at fault. (I was stopped at a redlight) He also asked me if a Ford Excursion was a compact car.
I have a Ford Excursion and my first rental was a Ford Edge (minature in comparison) There are several reasons that I have a large vehicle with 4wheel drive. I am now driving a minivan.
My truck repairs were complete 8 days ago. Michael Brandon lied and told the body shop the check had been sent to me the week before. That was lie #2. He also cancelled my rental. I paid out of pocket for one day and explained to Mr. Brandon that my truck wouldn't be released until payment was received. He then triend to convince me he could get it released on his word and if not he would extend my rental. (Lie #3)
He avoided my phone calls and would not return messages. I had to trick him by calling from another number.
He let me know the check would be sent overnight ... It has been 5 nights and still no check and I am probably driving a stolen van as of yesterday at 6pm.

File complaints against your state's Department of Insurance, Financial Institutions and Professional Registration! Google it and you'll link right to the department and can file an easy form online!

SAFECO is giving me the runaround as well! After being rear-ended and forced into another car...the accident was witnessed by two police officers and was clearly detailed in the police report, their client was issued a ticket, and even Safeco's own appraiser said it was obvious I was hit from behind and forced into the other vehicle, it has now been ONE MONTH and Safeco has YET to declare liability! They're still "undecided"!

Now I'm broke...out of $4000 of savings I had one month ago and I'm now forced to pawn off all of the things most valuable to me, just to survive!

SAFECO has managed to destroy my life in a matter of days. And they couldn't care less!

Here is my problem. three months ago, I involved to a car accident on April 5, 2009 at Charlie Dang IncomeTax Return's parking lot of Main street near China town Wa., the driver, Ngu, Hoa Quoc who was only a construction worker (Alki Fence co.) at the time the accident occurred, he neither have any signs or notice to let people aware that parking lot he was working on, we both were back up the cars and hit my rear left passengers’ side close to gas cover (only my car was damaged). After a few conversations with me, he tried to set this accident by paying cash to my car damage if my car gets fix, and did not want to show the insurant card at the first place.
The driver’s insurant carrier (Safeco) tried to delay for a period of time to view the case. Couple months later, they came up with their decision by cover the damage only 60% of my car's damage. After I can’t negotiate with they to pay up 100% coverage. I ‘m seeking an answer anywhere else to find the solution but unfortunatly it ‘s still unsolved as present time.
My questions and concern still in doubt about how do I get this problem solve and done? it ‘s been bothering me and frustrating at all time no matter where I’m at, work or home it’s worrisome to me. Please give me any advises that this case will solve eventually 100% coverage of my damage by the driver, who is responsible for my car's damage? will his insurance carrier change their decision?

I was involved in a major accident and Safeco manipulated the situation from the beginning. They lied and covered up theft that occurred while the vehicle was under their care and control. I was forced to release my vehicle to their contractor after they harassed me numerous times stating that if I did not release the vehicle I would be responsible for all costs. Having just gotten out of the hospital this was extremely stressful and not something I was prepared to deal with. Their contractor's salavage yard stole parts and equipment from my new vehicle that I had only 7 months prior to the accident.

They changed field adjusters on me when they found the replacement cost of my vehicle. The newly assigned field adjuster lied on numerous occasions regarding the damage and pictures taken of the vehicle. Further he related on more than one occasion that he kept telling their contractor salvage yard that the "vehicle is not yours yet". I wonder how many people have been victims of further damage from their own insurance or their contractors and then forced to make a separate claim with their threats to not repair the vehicle, when in actuality they are hindering the process further. Needless to say after this adjuster got involved my vehicle that was totalled was now repairable. The adjuster failed to state he was the insurance liason where he suggested I take my vehicle. Further, he was dictating the repairs and extent of repairs to be made to my vehicle.

They are a sorry insurance company. They lied and got away with so much and were not held accountable for any of their actions. Their bottom line was to make sure their company came off "unscathed" with more money in their pockets regardless of their Failure to Act in Good Faith. Further the adjuster related that the other insurance had a "really big" policy and that there should be no need for them to pay any medical regarding my injuries. Safeco is even willing to hang other insurance companies as long as they remain minimally touched.

Safeco was difficult to work with and even to talk with. The rep, Farah Azarbarsin, made effort only to avoid helping us. She was uncooperative and threatening and would not or could not answer our questions.

Safeco did not pay medical bills to any hospital/doctors. Paid only a fraction for the personal injury to each person. They made no compensation for missed work.

Their comments were nasty, documentation was unsatisfactory, attitude was threatening.

It will be your misfortune to have Safeco responsible for you or a claim you make. You will be most unhappy with the service.

Do not affiliate with Safeco.

My experience with SAFECO insurance company has been that it unethically denies claims in order to meet their bottom line. I can honestly say that I have never had such a horrific experience dealing with an insurance company until I dealt with SAFECO. I was hit by a driver insured through SAFECO, and from the very moment that I contacted them they attempted to manipulate the situation. First, they only wanted me to go to have my car checked out by one of their auto body repair shops, and when we informed them that this was illegal, the troubles just kept coming. They ended up not even looking at my car, although their insured admitted fault. The adjuster was rude, extremely difficult to reach, and denied the claim to meet his bottom line although their insured admitted hitting my car. Please, I recommend: do not choose this company. They will want to ***.