Bharat Sanchar Nigam [BSNL]
Reviews and Complaints

MY NO. IS [protected]. I WANT TO KNOW THAT WHY MY PHONE IS TEMPORARYLY SUSPENDED. REP ON MY CELL AS I M NOT CAPABLE OF SITTING DALY ON NET DUE TO FINANCIAL PROBLEM.
PLEASE CEASE MY PROBLEM AND GIVE ME RELAX.

We have lodged a complaint with BSNL on misuse of 2 landline numbers.These are a firm property transferred illegally to individuals for business gains.

BSNL has acknowledged our complaint from CMD's offie but no action nor response for our repeated reminders.

Hope someone look into the issue and address it ASAP.

Thanks

On 9/29/09, ddgpg wrote:
> Dear Sir/madam,
>
> We acknowledge your complaint and the same has been forwarded to
> the concerned unit for redessal.If the problem not redressed you do
> not received feed back from the concerned unit within 7 days feel
> free to contact us again.
>
>
> PG CELL, BSNL, CO,
> NEW DELHI

Sir, when i send sms from free sms website way2sms.com to the new bsnl numbersin west bengal telecom(series-9476) sms is not delivered except this series all the sms is delivered instantly
plz do some thing

OUR INTERNET CONNECTED TO BSNL LANDLINE [protected]. MODEM PROVIDED COUPLE OF YEARS BACK HAS STARTED MALFUNCTIONING SINCE LAST 15 DAYS OR SO. FINALLY WE COMPLAINED ON 12TH INSTANT. SINCE NOBODY IS ATTENDING OUR COMPLAINT, WE ARE FACING PROBLEM IN GETTING CONNECTED.

AFTER REPEATED FOLLOW-UP, FINALLY WE DECIDED TO REGISTER A COMPLAINT ON-LINE. ACCORDINGLY, WE COLLECTED
OUR COMPLAINT NO. 45414 (FROM MADHAVADHARA EXCHANGE, BROADBAD SERVICE, VISAKHAPATNAM, A.P.). THIS
COMPLAINT NUMBER IS ONLY DATED BACK TO COUPLE OF DAYS.

NOW, WE EXPECT A PROMPT ATTENDANCE TO OUR COMPLAINT. WE ARE PREPARED TO REPLACE EXISTING MODEM
WITH A LATEST VERSION NEW MODEM.

Sir,

I have BSNL Pre Paid Mobile Connection.

My residence area Munshi Bazar Alwar have BSNL network coverage problem. In this area BSNL network Loss/Low Singnal received. In this Position I have not done a call by BSNL Mobile Connection.

My Mobile No. [protected]

Thanks

I am using BSNL broadband plan, the service is very bad. most of the time it hang on dead, after that speed is very bad. The wire in the street is lying on the main road and before two days some persons cutted it.
I dont know what i do, we are using this because the money goes to govt, but they do not care for it, they govt people are just lying on the chair and taking lunch whole day.

Airtel also providing unlimited plan in 900 and BSNL in 750. So why people stick with BSNL when they are getting good service by private companies.

my number is 2220439.

I am Koushik Mondal From My Way2sms account i tried to send sms on the number [protected] but the msg is not delivered.When i contact with customer care the said that free sms service is not available in bsnl but after that i send a sms from my account to [protected] and the msg is delivered. I Can't understand the reason
plz help me

I am very upset about the response and serive bsnl (R.T.Nagar). I have applied for broadband on 03/01/2010 and I have received the logiin id and passwrd a week before however, my ADSL is not working. I am fed up of going to bsnl office regularly from past one week. Each time they tell me to come tom...On 01/12/2010, when I seriously asked the guys they gave me the number of area incharge and when I contacted that person, he gave me the number of line man. Line man came and checked the line.

THIS PERSON TELS ME FIRST THAT THERE IS A PROBLEM WITH THE MODEM (HAUWEI SMART 880) WHICH IS WORKING FINE. LATER HE TELLS IT IS WORKING FINE HOWEVER, AGAIN HE TOLD THAT THE LINE IS NOT FINE AND HAVE TO PUT A NEW WIRE. ACCORDING TO HIM, I HAVE TO PAY FOR THE WIRE.

THIS IS RIDICULES, I HAVE THE LANDLINE CONNECTIONS FROM PAST 7 YEARS AND WHY SHOULD I PAY HIM FOR A NEW LINE? PLEASE STOP THIS CURUPTION AND HELP ME...MY LAND LINE NUMBER IS [protected]

wll phone provided by bsnl in tamilnadu telecom circle, karaikudi ssa, under mudukulathur exchange is not working properly because of the frequency mixing. other exchange or network signals are mixing with the signal so that not working. officials have to rectify this problem. matter is urgent because we are in rural area and hence not able to contact anybody.

To
All Service Provider (BSNL Chittoor )
Palamaner
Chittoor
The Employees who working in Palamaner Division providing the worst Service, i and my Wife complaint about the Landline and internet, They saying that we are coming and my sub ordinate went some were,
since this process going on 3 month.
i feel that they are Taking Salaries and justifying the duties .
this is pratical example of how the Govt Sectors works
My Land line NO is [protected]
Palamaner. when i arrival to india foremost duty is to cancel . if the u r staff unable to fulfill our requirement plse cancel

Dear Sir,

I have one land line connection of bsnl. They are not giving proper service to me. I gave complaint to that department two three times. But no response from that side. That why I paid dues amount of my phone bills up to last working days of my phone connection. After that my phone is not working. I gave a letter to department please close my land connection and refund my deposit amount but till date I did not get my money. My letter submitted to Badangpet BSNL officer, that letter was forwarded to Tolichowki BSNL office on 10.09.2009. But till date no response from that side. My land line No. is [protected].

Thanking you,

D.Sreekanth,
Mobile No.[protected], [protected]

Dear sir
I could not print monthly bsnl mobile & landline bill paid receipt since April-09, now can I get all previous receipt.

I HAVE A BSNL BROADBAND CONNECTION AND I M PAYING FOR A CONNECTION SPEED OF 0.5 TO 1 MBPS UNLIMITD DOWNLOAD, HOWEVER THE DOWNLOAD SPEED I GET IS 105 KBPS THAT TOO KEEPS ON FLUCTUATING TO THE EXTENT OF DROPING DOWN TO 20 KBPS FOR DAYS TOGTHER I WONDER WHAT CAN ONE DO TO TAKE THESE PEOPLE TO TASK I M PAYING 1700 RS PER MONTH FOR THAT SPEED ?
GOD I WISH THERE WAS SOME LAW TO HELP CONSUMERS BE PROTECTED AGAINST SUCH SERVICE PROVIDERS BUT THEN THIS IS INDIA YOU TAKE THEM TO COURTS MAY BE MY GREAT GRANDSON WILL GET JUSTICE THAT TOO IS NOT ASSURED.
HAIL CORRUPT INDIA .

my no9445242386 has been charged without my request ----as "music station" charges
formerly this was done by bsnl for "radio"
is it the hidden agenda of the particular service provder to kick out subscibers from using bsnl...horrible ...these bsnl supporting private service providers are really cheating customers..
Bsnl has to rise according to occation

Telephone and broadband not working for the last several months on the pretext of cutting of cable. Behaviour of the officials is perfectly nugatory. Besides indifferece towards solving the problems needs to be tackled by taking stern actions against the defaulting officials who are toying with the esteemed customers.

Arnab Aich
Tel. 2778307

Hi,

I am Govind Vashist, Karampura, Delhi-110015, I got a call from distance telecom marketing cell promising MTNL broadband connection in 7-10 days maximum. and i had given an order to M/s Distance Telecom, 84 A, Ground Floor, DDA Building, Mata Sundri Road, New Delhi - 110002(# 011-[protected], [protected]).

i had applied for connection on 09 of Nov'09 along with 500/- rupees and till date when i call the customer care number : 011-[protected] or [protected], i always get an answer "Sir your connection will be installed in tomorrow sometime told monday, then sometime Tuesday Wednesday or Friday etc." Now its going over one month and no one has come from their end to check where the services has been deliver or not. Mean while I had also spend lot of money over phone in followuping with the reprsentative of this company. (Neetu, Kanika & Gagan, Shekhar) when i ask for OB no. they told me still we have not tomorrow morning you called and take your OB No. but next morning again they reply me same answer.

these people take customer for granted and just keep them giving false updates or commitments about the connections. They dont let us complain to their seniors there. Please let me know where can i escalate this issue so that this business partner gets fined or a punishment for fooling arounf with customers. they are always ready with excuses and sorry's.

Please help me to take this complain up to the responsible parties. As i am really troubled without phone and internet for past 1 Month and that to after doing everything on time even follow ups.Looking forward for your fast action

MY LANDLINE TELEPHONE NO.[protected] IS GETTING OUT OF ODER FREQUENTLY. IT IS NOT ATTENDED NOT ATTENDED EVEN AFTER LODGING COMPIALNT THROUGH SMS, INFORMING AT 198, REQUESTING TO AGM ETC. SOME TIMES IT WORKS BUT ONLY FOR 1/2 CALLS & THAT TOO WITH LOT OF DISTRBANCE.

THE BILL DTD.04/11/2009 WHICH I RECEIVED IS AMOUNTING TO RS. 432/- OUT WHICH FIXED MIONTHLY CHARGES ARE 360/- & CALLS IS ONLY 32/- AS I AM NOT ABLE TO USE THE SAID PHONE DUE THE REASON MENTIONED ABOVE. I REQUEST BSNL TO TAKE URGENT ACTION & ALSO NOT CHARGE THE FULL MONTH RENT.
REGARDS.
BALBIR SINGH
H.NO.121, SECT.15A, NOIDA

I with 4 of my friends have purchased BSNL Prepaid sim cards, with fancy nos.

The person who sold us the card, told that the card will be activated in few hours.

The person have now switched off his mobile phone from last 3 days, and no activation ahve take place.

we have filled all BSNL forms & also given him our address proof.

I just want to know that whether this is a fraud, & if it is how come BSNL is allowing there regsitration forms to go to fraud people like these..

My bsnl mobile no was [protected]. My name is sudip das. Few years ago it was damaged. But for some urgent reson i want my old no. It is very much urgent. If you take care. I am very much helpful. My email address:[protected]@yahoo.com. Thanking you.

It is requested that I had a mobile phone no.[protected] which was connected on 7th Aug 2009 with GPRS facility but internet service was provided on19th sept. 2009. This service was quite unsatisfactory, so, on 11th sept.2009 I requested to disconnect this connection permanently. My mobile no.[protected] was disconnected on 17th sep.2009.

I was shocked to receive the Bill of Rs. 2, 27, 194.00 for just 18 days i.e from 19/08/2009 to 5/09/2009. The bill shows 24hrs. Black berry net working continues only. It is interesting that the credit-limit Rs.1000.00 has been shown in the bill. No intimation was given to my regarding the heavy amount bill. I hardly used this service.

On oct.28, 2009 I received next bill of Rs. 64, 004.00 without any call details or specific time. Total amount shown in the bill is Rs.2, 91, 198.00.

I tried to talk to Senior Officials but nobody is ready to listen and neither had they responded my application of enquiry about this heavy billing. Their answer about my application under Right to Information Act is very unclear and they missed too many points.

I am a retired 72 years old person, me and my wife is under immense pressure. I visited Hardwar office manytimes from Roorkee. They tried to thrend me through phone calls like I am criminal. I am sure the usage of internet must be done by somebody else and their staff is involve in my internet security breach. Please help me.

Please help me to discard this fake bill and penalize the real person behind this scam