Blink Health
Reviews and Complaints

Blink has been easy to deal with, no overcharges, monetary or delivery issues. Problem is in the medication itself which has been less than effective. I don't blame Blink for this as too many of these medications are being produced in foreign countries such as India were there is little to no oversight. Fortunately for me, my medication is not a necessity where my life is dependent on it or I'd be dead. I'd swear these pills have zero active ingredients

DO NOT ORDER FROM THIS COMPANY! I get scripts written for a year a 90 day supply, every other time i need a refill I have to get new scripts, I have taken my orders off auto refill several time and they put it back on, so they can charge your account when ever they want and its not even close to your refills. Then try to convince you, you are doing it wrong. I have been with them a little over a year. I will be searching for a new pharmacy. This place is a joke.

I am so disappointed. I did find a medication prescribed by my doctor for fibromyalgia. The price was great and well worth traveling across the city to pick up at a specific pharmacy. I was ready for a refill and discovered that overnight the price had increased times 7! When I called, the reasons were very generic. "Price restructuring...giving the customer a better experience...streamlining the ordering process." What a bunch of hooey! The price went from about $10 to about $75. I think the whole thing was just a scam to get you used to using them before they decided to gouge you.

My monthly medication was not delivered. Tracking says it's at the local post office as of June 27th. Today is July 6th. A visit to local post office confirms package never arrived. Customer service is non-existent. On hold for more than 10 minutes only to be disconnected n told try back later. Finally speak to a representative and they explain the situation will be reviewed and I should hear back in 2 to 3 days. Still no word. You would think if someone's medication didn't arrive, the company would overnight the medication and find out after what went wrong. Oh and they've already taken my money.

This is a company that is running a scam be aware. Their 'doctor' literally charged me $10 to tell me to go see a doctor to get checked out in person and ended the chat (appointment) after 1 question. Please give me my money back as my doctor had already approved it but said to go with you guys because of the price of the drugs... Not even allowing some type of response, what a great way to talk to and retain your customers. The site is also circular once you are done talking to the doctor so that you can't go or do anything else. Then the email they send you tells you it's non-refundable... Classy blink health...

This is an awful company. I thought I could get birth control A medicine that I need because I have a very painful menstrual cycle and this medication helps with that and so I went through all the bells and whistles twice and still was denied the medication I paid for. I got so mad over the phone and am sorry for that. I have worked customer service jobs before so I know what it's like, but I was so frustrated with this system that I took it out on the poor phone lady which shouldn't have happened. BUT am ordering birth control, not ***l why must I go see a doctor for a medication I've been taking for years.

Total scammers. Be very careful. They are thieves. They take your money, they dont send the item, and never ever refund you and say the cost is because they wrote an email to you that they are not going to sell to you. A bunch of thieves for your hard work earned money. After I order it, they said our team does not approve your order and you will get a refund. They charged me and never gave me a refund. Today I called them, they said the cost of it was allocated to a consolation fee. The consultation fee for them means the email they sent me that I cannot order it! They said it is not refundable but their website does not say anything about not being refundable or anything about consultation fee. Simply they stole my money. AVOID These Scammer Thieves.

Now that they have a new 3rd party medical provide they truly suck. I was approved for my meds before they changed to this new Broadway. Now I'm not approved and told to see my PCP with no reason why. I gave the same answers that got me the prescription last yr but this yr no dice. I called and they are like sorry we have no number to Broadway you need to do the consultation again and give different answers. All i wanted is to talk to the nurse who said to go see my PCP, what is the reason, although it was my own doctor who sent me to Blink due to the lower prices. So again why do i need a evaluation from my PCP when he sent me to you, and why isn't there a number to call to talk the Medical dept as to why I'm disapproved. These are things that need to be fixed, now.

after charging you for a med they send email to pick up the med from a pharmacy -they do online evaluation take pic of your face your id--the next day they email you prescription is denied-no reason of course they lie when asked -just paste this misleading info:"log onto BlinkHealth.com/Account. Navigate to the Your Meds section. In the right-hand corner, you will see a link to "Your *** Click More info to view your Treatment Plan and why a prescription was not deemed clinically appropriate."of course there is no reasons- just sent you to your real doc but they say this:"To determine the most appropriate care for you, I would like you to be seen in person by a primary care provider to further discuss your health history and symptoms. If you do not have a primary care provider, please go to a nearby urgent care center for evaluation."That is their way to say:-We are running a scam-to take you $5-there is no doc online review or prescription review or reasoning, but we will sell your private info to others that will *** you with spam-that is how we make money

Somehow ended up with a subscription I don't remember signing up for. The one time I used the perk of an online doctor's visit, Blink got the prescription wrong and I had to write them multiple times before it was corrected. I've now tried cancelling the subscription through no fewer than 4 separate interactions with their customer service. Despite being told it was cancelled the first time, I was charged the monthly fee 4 business days later. Now every time I reach out to again, cancel, and request a refund of that last monthly withdrawal I get delay after delay from their CSRs. First I had to confirm all my information, then they demanded to know why I was cancelling before processing the cancellation (they already had this information from the drop-down in their contact form), now I'm being told if I cancel the price of my medication will go up. I loved Blink at first but over the past year they've been nothing but one headache after another. I'm planning on transferring my existing prescriptions to another pharmacy but I'm dreading what I can only imagine will be a painful process.

I have been overcharged numerous times. I've called their customer service and have been given the run around every time. I literally called 9 times and they said every time that a representative would get back to me within X time period (can't recall) but they never, not once ever called me back. I have billing issues with them that no one seems to be able to fix... they overcharge me, charge me for medications never sent because they say I don't have a prescription (which they sent me medication for 5 times and was prescribed by one of their fake doctors) because the nurse that THEY linked me with messed up something when entering the prescription into Blink's system -- so of course I had to pay another doctor for a visit, pay for another subscription and wait, wait, wait... then once I finally did get a new prescription from one of their people, they doubled the price after 2 fills... and this has happened twice now for 2 different medications. THEY GET YOU WITH A CHEAP PRICE UPFRONT AND THEN DOUBLE IT, IF NOT TRIPLE IT once you're subscribed and needing it. I have talked with numerous reps that say they'll do XYZ and then do nothing. I would stay far away from this bate and switch marketing company that's staffed with children that either don't know their job or aren't allowed to do it properly... IT'S A SCAM! BEWARE