Bodum’s earns a 1.1-star rating from 33 reviews, showing that the majority of homebrew enthusiasts are dissatisfied with coffee and tea accessories.
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travel press
I have just purchased one of these and used it for the first time. I was very disappointed. I think the fact that the plunger doesn't go all the way to the bottom of the plunger is a major design flaw. It means that you can't get all of the coffee out of the plunger and when you try, you get a mouthful of coffee grounds. I am extremely unhappy with my purchase.
travel mug
I bought the Bodum travel mug via Amazon back in March. Since then, it appears to have sprung a leak. As can be seen from the attached pictures, water (and now soap suds) are getting trapped in between the inner and outer layers of plastic. Very disappointing as it is less than two months old. Would appreciate any support and further guidance on this issue, please.
chambord coffee cafetière
I have tried to contact you by phone and feel it important to inform you I have been scolded by the cafetière, I have always used your products and always buy the branded ones for quality. I have used this particular one only for best when I have had guests around for a meal so usage has been limited to under 10 occasions. As always I boiled the kettle and left it so I didn't scold the coffee. I then filled left stirred and then plunged. As I plunged the glass blew a hole and the contents covered my stomach. I have attached pictures. I have notified Tesco's where I purchased my coffee cafetière, They are investigating and looking for my translation and are putting a letter together to inform you that it is purchased from them. I am so upset that I have endured the pain and suffering of such a horrific accident which was totally unexpected, I never though the glass would do that. I believed it was safety glass. I have had to be off work and have been left unable to care for my children I have had to attend many hospital appointments. I have had to have painful procedures to remove the blisters and skin.
I would love to hear from you to acknowledge this incident.
Victoria Fox
22 Bartlett Grove
Sherburn In Elmet
Ls25 6FT
Telephone number [protected]
Email [protected]@me.com
travel mug - steel and white
The lid on my new travel mug leaks when it is tipped. This also means my drink doesnt stay hot as long as it should.
The piece that covers the small hole does not seem to cover it when it is closed so it does not create a vacuum.
This was a present to replace the one I have used every day for 3yrs. I think these mugs are so good, hence my disappointment.
bodum coffee maker
I purchased your coffee maker on April 20, 2019 as I thought it looked cool. But I have to hold the coffee pot up 1/4 - 1/2 inch for the water to come through the filter into the pot. I do not like this. I want to be able to turn it on, come back and have a pot of coffee there. It doesn't matter how long I wait, the coffee will not come through unless I lift the pot.
a 3 cup coffee cafetiere
I purchased a lovely blue 3 cup coffee cafetiere from John Lewis Cambridge a couple of months ago. I am extremely disappointed with the product, having paid £15 for it when I have had £5 ones that are a much better product. No matter what coffee I use or how I use it, slowly as instructed I still have coffee grounds floating in my coffee every time! I would like my money back as soon as possible so I am able to buy a much more efficient product, so I can enjoy my coffee.
french press coffee maker
Easy glass breakage on Bodum Frenh Press coffee maker. The glass beaker is a way-to-fragile. This particular model's handle was attached to a four-band flimsy plastic cradle system that was sloppily loose. The glass beaker easily falls out. An accident waiting to happen. It did. The glass broke. No more Bodem for me.
I've said all I need to say. You want 350 characters. OK.
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Feel better now? I don't like Bodem.
bodum travel mug
Hi. I bought this cup from Tesco and have about 4 of these. All have been amazing except one. I used it around 4 times and now the inside of the mug fills with drink and won't come out! None of my other cups have done this and I can't find any crack and haven't dropped it. For £12 a cup I would like a replacement please as I feel this is a faulty cup.
bodum 1543-01us brazil french press coffee maker, 3 cup, 12 oz, black
This is the second time I´m writing to you because I bought two Bodum 1543-01US Brazil French Press Coffee Maker, 3 Cup, 12 Oz, Black, one i kept safely inside the box and the other one broke while washing it.
When I opened the new/spare one to my surprise it came with a hole on the glass. I would certainly require a refund because while I bought it throught Amazon it was not their fault.
I expect an answer please.
unable to get what I needed
I needed a 7 inch bodum glass. I had to buy a 6 inch. Local store couldn't help because Bodum requires too high an order for them!.
I have a lovely silver frame for my Bodum coffee press!. It makes great coffee and I love it:. Occasionally I need to replace the glass!. This time I went to a local kitchen store/. Because Bodum requires retail dealers to buy so much, I was unable to deal locally, . So I went on the internet.. The glass available on the internet was wrong for my frame. So I had to get a smaller - 6" rather than 7"- which makes less coffee and is a bit tippy
insulated cup defective
I bought a Bodum insulated porcelain tea mug, manufactured in China. The silicone material of which the insulating sleeve is made gives off a perceptible odor which becomes much stronger when the cup is filled with hot liquid. At that time, there is a very noticeable odor of synthetic rubber, "dirty dish water", "rubber floor mat", or however you'd like to describe it. This smell masks the aroma of the tea, making it impossible to enjoy the beverage. The Bodum company said they had not heard of this problem and sent me two new cups. This did not solve the problem, since the two new cups smell, too. At that point, they said they couldn't do anything more for me since I had not purchased the cup directly from them. I would like a refund of the original purchase price, $9.95 plus 9.5% sales tax, since I consider the product to be defective.
beware
Bodum's slogan: "Make taste, not waste" is the most false advertisement I've ever seen in my life. We have purchased Bodum's coffee press twice and twice we have purchased beaker replacements. In total, that's four glass beakers and two metal parts systems in the trash. That seems like waste to me. After wondering what the problem was with the glass beakers I went online to research and that is where I saw countless unhappy reviews of how just about every Bodum glass product breaks, no matter how careful you use them. Bodum does not publish on it's site the type of material it uses to make these products with, but the consumer rating sites say they use a weak silicate glass. I wrote Bodum in December telling them of my findings and asking them if this is intentional profiteering, but I never received an answer. With a Bodum product you are not making taste but you are totally making a ton of waste AND wasting a ton of your money on their part replacements. I wish I had known all this before wasting close to $100 on their products. The glass breaking issue is such a common issue that even Bodum's website has a FAQ page about how they will not replace any of their broken glass products. So here is my complaint -
1. Bodum initiates false advertisement with their slogan, "Make taste, not waste" because their products consistently break. Where do they honestly think all that broken glass and metal end up?
2. Bodum is clearly aware of the breakage because they host a FAQ page about not replacing their broken glass products.
3. Bodum depends on ripping it's consumers off. They publish worthless product details in their catalogs and online and hide the type of material they use to make their shoddy products with. The material is most likely an intentionally weak glass that is well known for it's excessive fragility but Bodum does not inform it's customers of this.
Overall - Bodum makes it's product to break, Bodum creates excessive landfill, Bodum lies and says it does not in it's own slogan, Bodum contradicts it's own slogan by showing they are aware of the frequency of product breakage by hosting a FAQ page on glass breakage, Bodum does not inform it's customers of what it is they are purchasing in a full disclosure of product details, and Bodum is difficult to contact on these issues. That is all.
The complaint has been investigated and resolved to the customer’s satisfaction.
The Bodum 3 Cup plunger.
Is not a 3 Cup plunger. It is small. I ordered the 3 Cup plunger to replace a 3 cup plunger I'd broken. Nope, it is small, just over 1 cup.
How big are the 'cups' Bodum talks about? They certainly are not 280ml.
New version Model 11750 not designed as well as previous.
1. No timer to get right amount of grinds.
2. Grind adjustment wheel is hard to read & misplaced.
3. Catch cup on new machine hard to remove.. Square corners.
Hi,
The base of my blender is sticky and no matter what I do to clean it, nothing seems to work. I am disturbed by this and would like to find a way to remedy the situation.
The blender itself works fine but I am not happy about this sticky base.
Please give me some idea what I can do.
Sincerely,
Cheryl Glubin
We had the same glass breakage on a Bodum French press coffee maker. It is a way-to-fragile piece of junk. This particular model's handle was attached to a 4 band cradle system that was sloppily loose. The glass beaker easily falls out. An accident waiting to happen. This is the first and last Bodum product for me.
Had the same breakage happen to me with a lasagna dish I bought 1 year ago.
I have to agree here, I have some of their large 20+ oz tumbler glasses (insulated) and would expect them to perform like any other glass in which you serve a beverage. On the second use of them the ice in the glass managed to shatter the inner glass causing me to almost drink a large piece of glass before I noticed. I would never recommend Bodum to a friend. While the designs are very fancy and unique, that's worthless if you can't use it for what it's designed to be.
I have used Bodum's products for over 30 years and are continuously impressed by their good quality and design compared to most other similar products on the market.
It sounds like you have been unlucky or you do not take proper care of your things. Bodum is a great Brand and the allegations you are trying to make are pretty ridiculous!
Bodum Reviews 0
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Bodum addressKantonsstrasse 100, Triengen, New York, CH- 6234, Switzerland
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