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To whom it may concern,
I would like to express my sincere apologies for the inconvenience caused by this letter. I regret having to resort to extreme measures in order to obtain your address, as my attempts to reach out via emails, phone calls, and online inquiries have gone unanswered.
My name is Mrs. Shonda Davis, and on November 3rd at approximately 2:00 PM, I placed an online order with Boston Market located on Mack Ave in Grosse Pointe, MI. The total amount of the order was $55.32. However, upon arriving at the store at 2:30 PM, I was shocked to discover that it was closed indefinitely. Despite my numerous attempts to contact Boston Market, I have been unable to reach anyone.
In my efforts to resolve this matter, I also reached out to Cash App and filed a dispute for the transaction. Unfortunately, my refund request was denied, and I have attached the relevant documentation to this letter for your reference. During my conversation with a Cash App representative, I even called Boston Market to provide evidence of their closure, hoping to expedite the resolution process. However, I have been met with a lack of cooperation and have been given the runaround regarding my refund.
I understand that the amount in question may seem insignificant, but I want to emphasize that I have worked hard for my money and I am determined to retrieve it. Therefore, I kindly request your assistance in guiding me towards the appropriate channels to resolve this matter and obtain a refund.
Thank you for your attention to this matter.
Sincerely,
Mrs. Shonda Davis
