Brach's
Reviews and Complaints

I purchase the candy from b j's wholesale and the last two bags are totally unacceptable! They both are full of chocolate mint and strawberry filled. Because no one will eat the chocolate mints I am throwing tons of them out! Why would the bag that shows 6 different flavors not have all of them in there? I would think it would be an even mix.

Waste of money!

And your catagories below need to have more description.
Are you looking for company info on the store I bought them from?
If I wasnt so annoyed I would just dump this whole questionaire

Bought 4/1/2017 at family dollar store in greenville texas. They were so hard as rocks almost broke my teeth. Did not taste like they use to. They were not good at all it hurt my teeth to chew them up. If they are going to all taste like these just take them off the shelf. They were bad. They even tasted bad. I have been eating maple nut goodies for over 50 years.I feel you should refund me for a bad product.

I purchased these this past weekend at a Menards in Rice Lake Wisconsin. Purchased (2) 20 oz bags. A favorite of mine always, but when I opened these up to try, they are rock hard. The toffee part is not soft and chewy at all and more brittle and like biting into a hard piece of candy. Felt like I was going to break a tooth on them. Lot # on the bag is 7B28BB183. Best use by date: 11/28/17 so not near expiration.

Today's date is March 30, 2017, and the 6 oz bag of Brach's Milk Chocolate Peanut Clusters is dated October 7, 2016. The UPC code is [protected]. The numbers underneath the UPC code is 6A07ER2010.

The store I purchased the product from is Fred's Super Dollar, located at 125 Hwy 51 North, Hammond, LA 70401.

Transaction Code: 03455407410093644223804
Item # 535524
Purchase price $2.00

There is a serious problem with the quality of "Maple Nut Goodies" currently being sold. I see from other consumer comments on your website, I'm not the only person to have an issue with this product. I have been buying Maple Nut Goodies for over 60 years, this product has always had the highest quality and consistently good taste. The last (2) packages I purchased have been horrible, they are extremely hard and crunchy. The taste is not what I've come to expect and enjoy for 6 decades. I purchased both packages at Walmart in Concord, NC, the batch# above the "best by" date is 6K16BB183.
The best by date is 08/16/2017. Please tell me that you are aware of the cause for this change in quality/taste, and that you have taken the necessary steps to resolve this problem ASAP!

Sincerely,
Ed Tucker

I bought some chocolate covered peanuts on march 26, 2017 and when I was eating them and bit into something hard that hurt my tooth and it was a piece of a stick covered in chocolate I have never had this happen before not sure how that would even happen I have never had problems with this product brand before but I'm kinda disappointed that someone was not paying enough attention and a stick got put in there

I have always looked forward toward Easter. First to thank Jesus for giving his life for my salvation and healing. It's an all year celebration, then I always look for your Spicy Jellybeans. For the several years I have not found them anywhere. The last time I bought them they weren't even very spicy. Very disappointed 😢. Before Hills Dept. Store went out of business, after Easter they marked the jellybeans down to 10( a bag. I bought $10.00 worth 😀😀..do the math.
Where can I find your really good SPICY JELLY BEANS?
Edwina L. Zeigler
557 4th St apt 1
PO Box 415
Saint Albans West Virginia 25177
[protected]
God bless you
Ms. Edwina

My sister looks forward to the Easter season so that she can eat as much jelly beans as she can as they along with the tiny conversation hearts around Valentine's Day are her all time favorite candies. We are very disappointed with the quantity of jelly beans in the 14 oz bag it appears to be half full. It seems like we are getting less product for the same price. I've provided a picture of the package. Thanks for listening.

The Harris Sisters

Over this past month, I have purchased 12 bags at several different stores and all 12 bags purchased were too hard to eat. The actual coating tasted funny, not the normal texture. I am 53 years of age and have purchased Maple Nut Goodies most of my life, my mother actually introduced me to this amazing tasting candy in my childhood. I have never had this issue in my experience eating this candy. Purchase were made at Wal-Mart, Dollar Tree & Walgreens in Horn Lake, MS, also @ Dollar General in Memphis, TN. Wal-Mart purchases (2) bags, unable to locate receipt, Dollar Tree (1) unable to locate receipt Dollar General purchase was on 3/4/17 (7) bags, Walgreens purchase was made on 3/12/17 (2) bags. I have 8 bags here at home, since they were opened, I didn't think I could return them...the other bags and contents were tossed away at work. We are not allowed to leave the premises with food, so security made me throw them away. Lot # 6J07BB183, 6L07BB183, 6B27BB182, 6L14BB183, 6K21BB182 all Best By Dates 7/7/17, 8/21/17 & 9/13/17.

I buy these every year, I just love them. But while eating them yesterday I found that my bag of jellybeans had black spicy one's mixed in my bag. I spit the spicy one's. I would say that a tenth of the bag were the spicy one's. I ate my jellybeans and spit out the bad one's though. I have never had this happen before. I understand production line's, but there were just too many spicy one's mixed in with the regular jellybeans.

i purchased a bag of maple nut goodies on 03/10/17 from my local menards in kenosha wi. they were as hard as a rock. i eat a lot of these in the past and i have always enjoyed them. they were nice and soft and chewy.the texture of this bag seems to be real sticky also. my name is joe skundberg . my address is 5228 55th ave kenosha wi 53144. my phone number is [protected]

Yesterday I purchased a bag at Dollar General here in Albion, Mi and got home opened them and almost broke my tooth the candy was so hard . I still REALLY some today so I purchased another bag from Family Dollar here in Albion as well . I got home opened the bag to the same problem . I have never had issues with this candy and I have eaten them since I was a little girl . I know things like this happen but from 2 different stores it is kind of disappointing

I just was sucking on the last one candy hearts, and It had something hard and yellow in it NASTY I am not very happy by far . I am so very glad it was me and not one of the children. I felt something stick me in the mouth only to pull it out to fine this. I am not sure what it is or could have come from. But I am very upset, have always been happy with Brach but making me think

I purchased a bag of maple nut goodies and they were stale or something because the outside of the candy was soft and the inside of the candy was hard as a rock. instead of the crunchy outside and chewy goodness I was expecting to have as a treat I got a rockhard nugget of yuck. This is my favorite candy and when I opened the bag I got a whiff of that yummy maple flavor, then I took a piece and it was so hard I couldn't even chew it. the info on the bag is 6L9BB182 best by 09/18/2017 & UPC# [protected]. Please send me a replacement bag.

Purchased a 4 oz bag of maple nut goodies. They were hard and crispy not like a nut goodie. They were purchased at a local Menard's in Blaine, MN.
The use by date is 08/28/2017. So not old. I see by the complaint board the exact same complaint. The date of this is 2/14/2017. I would at a minimum like a response to this complaint about the quality and taste of maple nut goodies.

I bought the 2lb bag of these candy hearts and they are grainy and soft they don't taste like they usually do the bag number is [protected] and the date on it is 6/4/2017 and the number under it is 6J13CCBR208. I love these candy but not this bag i don't know what with this bag but very unhappy with them would like a refund bought them at Walgreens

I purchased two bags of the maple nut goodies from two different stores about a week apart and both dated July 2017 as the best by date for freshness. I was very disappointed with both. They were very hard and crispy. I have never had bags like these before and I have been eating this snack for many years now. I had to throw them away because they were not good at all. I purchased the second bag thinking this would be a better bag but it wasn't. This make me not to want to purchase them again. If you have changed the way they are cooking these it is not a quality product that Brach candy is known for. You have a dissatisfied customer right now. I love this candy but not if it is hard and crispy as the last two bags I purchased.

I purchased 2 bags of maple nut goodies from my local Walgreens drug store, as I have in the past and had to return them to the store for an exchange- they were hard as rocks. The goodies were also hard as rocks. The dates were dated for two different dates in August 2017. Had to return the exchanged bags. Got my money back. They only had 1 more bag on shelf with the same date. I was at Cracker Barrell yesterday and purchased a 20oz.bag of maple nut goodies and they too are hard as a rock. Best by 6/16/2017.I live in central Florida near Disney World and have never had this problem. I grew up eating these candies as my grandfather did.Please! I thought this was a retailer problem at the Walgreens on Hwy.27 in Haines City Florida 33844. But Cracker Barrell has the same problem in Davenport Florida also. I would like to know where I could get the candies and receive money back for the bag I got from Cracker Barrell. Maybe you could send me quality product without me having to go back and exchange product when they aren't good. Lot of aggravation to do that.

I used to buy these regularly. Lately they have been extremely tart on the outside then absolutely no taste throughout. Whats up. When i called they stated that they had moved the facility and were trying to get the recipe right. I bought 4 bags on 12-30-2016 at publix supermarket and they were all bad. Code 124239 and on the back left bottom 6J13VR1043. Request 4 coupons or a refund. Thanks, Catherine Coman.