Braman Hyundai’s earns a 1.0-star rating from 8 reviews, showing that the majority of customers are dissatisfied with their purchases.
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I bought a car earlier this year (2021) and I still haven't got my purchase papers or warranty papers
I bought a car earlier this year (2021) and I still haven't got my purchase papers or warranty papers.
On 1/8/22, I was lied to by the salesman at Braman Hyundai
On 1/8/22, I was lied to by the salesman at Braman Hyundai. The guy named *** sold me a car and told me it was exactly the same as the one I test drove on 1/5/22, just a different year. I paid a lot of cash for it, but it turns out he was lying. I feel really embarrassed and it's making me super depressed. I cry every day because of this. It's all because the salesman just wanted more money.
I bought a car from Braman Hyundai and got an extra warranty
I bought a car from Braman Hyundai and got an extra warranty. But then I traded in the car before the warranty ended. I sent the cancellation form to the Hyundai protection plan people at Two Concourse Parkway, Suite 500 Atlanta, Ga XXXXX. I called them and they said I should get a refund of $237.01. They sent a check to *** (Attn: *** in finance). I've called a bunch of times about my refund, but I haven't gotten an answer or a check. The car is a 2013 Ford Edge with the vin# ***XXXXX. I sent the form on 7/25.
Is Braman Hyundai Legit?
Braman Hyundai earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Braman Hyundai. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bramanmiami.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bramanmiami.com you are considering visiting, which is associated with Braman Hyundai, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a bramanmiami.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- While Braman Hyundai has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Bramanmiami.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bramanmiami.com may offer a niche product or service that is only of interest to a smaller audience.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
I bought a car on 4/27, but they still haven't sent me any of my sales papers, like my title, even though I asked them many times
I bought a car on 4/27, but they still haven't sent me any of my sales papers, like my title, even though I asked them many times. I got a maintenance plan from them, and the finance manager said I could use it at any Hyundai dealership. But when it arrived, it said it's only good at their dealership, which is more than 300 miles away from me. They said the car is certified pre-owned, but I haven't gotten any documents to prove it. I've been calling the dealership every day for the past 2 weeks, but I can never talk to anyone. Even when I leave messages, they never call me back. I've never had such bad customer service before, and I hope they can fix this.
I took my car to Braman Hyundai on July 21 because the engine broke down real bad and luckily, it was covered by the warranty
I took my car to Braman Hyundai on July 21 because the engine broke down real bad and luckily, it was covered by the warranty. The folks at the service center had my car for a while, saying they had to wait for the engine to come in. Then, this guy named *** called me on September 24 and said my car was ready. But later that day, he messaged me saying it wasn't ready after all. He also mentioned that there was a problem with the brakes, like they weren't working. But they were working fine when the engine went kaput. Neither *** nor his boss, ***, can explain why the brakes suddenly went wonky. They don't take any responsibility for the messed up brakes. And get this, today, October 15, *** told me there's also a problem with the muffler oxygen sensor. I talked to *** about it, and he had no clue. I'm really worried about the quality of their service. It feels like someone might have messed with my car on purpose to make me come back for more repairs.
I bought a 2019 Hyundai Santa Fe from Braman on 05/22 for $23k
I bought a 2019 Hyundai Santa Fe from Braman on 05/22 for $23k. We agreed that they would fix the small scratches and dents. I dropped off the vehicle for repairs on 06/14. They told me it was ready on 07/02, but when I got there, I saw that the touch-up paint repairs were done poorly and the dents were still there. I immediately told the sales manager about the bad work, and they took the vehicle back to the collision center to fix it again. They contacted me on 07/08 to say that the work was done. I told the sales manager that I would pick up the vehicle on 07/09 after work. When I got there, I saw that the dents were still there, but the paint looked a bit better. However, I noticed that some areas were not covered properly, and I could see gray primer through the clear coat. I also saw new damage on a nearby panel. Now they're blaming me and asking what I want them to do. Don't they understand that I bought a used car?
I dropped off my car in May because the engine was giving me issues
I dropped off my car in May because the engine was giving me issues. It took them like two months to change it, but they finally did. However, three weeks later, the car started to smell like burnt oil. I called the company and they told me to bring the car in again. Unfortunately, I couldn't go because I work full time and overtime. Finally, on 11/14/2022, I went to drop off the car. Today, on 11/17/2022, I called to ask them how everything was going. They said the motor valves are broken and it will cost $845 to fix them. Additionally, I have to pay $259 for the diagnosis. The guy I spoke to said the valves came defective, but I still have to pay for them to fix it. They claim the engine is brand new. I don't have the money to pay for something they fixed incorrectly or for something that is defective. I had to rent a car because the company didn't provide me with one. The paper they gave me states that I have a 12-month warranty after they changed the engine. Now they don't want to take responsibility.
I went to Braman Hyundai from *** and agreed to the sticker price plus a $500 dealership fee
I went to Braman Hyundai from *** and agreed to the sticker price plus a $500 dealership fee. After leaving, I realized they only gave me one key, but a certified preowned Hyundai should have two. I mentioned this and *** told me to get it done in *** and they would refund me. Then he messaged me to come back to the dealership for their locksmith to make me one. So I had to wait for that when it should have been done already. Then, after reviewing my paperwork, I noticed they charged me an extra $900 for processing fees. I pointed this out to my salesman, ***, and the finance manager, ***, who assured me I would receive a check in the mail for the difference. That check never came and every time I call the dealership, these two are always off work that day. Everyone there will lie to you. *** assured me someone would call me back from financing, but it never happened. When I got her back on the phone, she said she couldn't have anyone call me back and had no recollection of our previous conversation. It's crazy that the whole establishment will just keep lying to you to avoid dealing with the shady practices of their salesmen and financial advisors. I recommend going to a different Hyundai. I've worked with two others in *** and this is the first time I've dealt with anything like this.
Braman Hyundai Reviews 0
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About Braman Hyundai
One of the key factors that sets Braman Hyundai apart from its competitors is its extensive inventory of high-quality vehicles. Whether you are in the market for a new Hyundai or a pre-owned vehicle, Braman Hyundai offers a wide selection to choose from. Their inventory includes popular Hyundai models such as the Sonata, Elantra, Tucson, and Santa Fe, among others. Each vehicle undergoes a rigorous inspection process to ensure that it meets Braman Hyundai's strict standards of quality and reliability.
In addition to their impressive inventory, Braman Hyundai also provides exceptional customer service. Their team of knowledgeable and friendly sales professionals is dedicated to helping customers find the perfect vehicle to suit their needs and budget. They take the time to listen to their customers' preferences and provide expert guidance throughout the entire car-buying process.
Braman Hyundai understands that purchasing a vehicle is a significant investment, which is why they offer competitive financing options to make the buying process as smooth as possible. Their finance department works closely with customers to secure the best rates and terms available, ensuring that they can drive away in their dream car without breaking the bank.
Furthermore, Braman Hyundai's commitment to customer satisfaction extends beyond the initial purchase. They have a state-of-the-art service center staffed with highly trained technicians who are equipped to handle all types of maintenance and repair needs. From routine oil changes to complex engine repairs, customers can trust that their vehicles are in capable hands at Braman Hyundai.
As a dealership that values its customers, Braman Hyundai also offers various incentives and promotions to help make car ownership more affordable. These include special financing offers, lease deals, and discounts on parts and services. They strive to provide their customers with the best value for their money and ensure that their ownership experience is both enjoyable and hassle-free.
In conclusion, Braman Hyundai is a reputable dealership that offers a wide selection of high-quality vehicles, exceptional customer service, competitive financing options, and top-notch maintenance and repair services. With a commitment to customer satisfaction, Braman Hyundai is a trusted choice for all automotive needs in the Miami area.
Overview of Braman Hyundai complaint handling
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Braman Hyundai Contacts
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Braman Hyundai phone numbers+1 (305) 576-1889+1 (305) 576-1889Click up if you have successfully reached Braman Hyundai by calling +1 (305) 576-1889 phone number 0 0 users reported that they have successfully reached Braman Hyundai by calling +1 (305) 576-1889 phone number Click down if you have unsuccessfully reached Braman Hyundai by calling +1 (305) 576-1889 phone number 0 0 users reported that they have UNsuccessfully reached Braman Hyundai by calling +1 (305) 576-1889 phone number+1 (305) 712-6572+1 (305) 712-6572Click up if you have successfully reached Braman Hyundai by calling +1 (305) 712-6572 phone number 0 0 users reported that they have successfully reached Braman Hyundai by calling +1 (305) 712-6572 phone number Click down if you have unsuccessfully reached Braman Hyundai by calling +1 (305) 712-6572 phone number 0 0 users reported that they have UNsuccessfully reached Braman Hyundai by calling +1 (305) 712-6572 phone numberFinance Manager+1 (305) 571-1200+1 (305) 571-1200Click up if you have successfully reached Braman Hyundai by calling +1 (305) 571-1200 phone number 0 0 users reported that they have successfully reached Braman Hyundai by calling +1 (305) 571-1200 phone number Click down if you have unsuccessfully reached Braman Hyundai by calling +1 (305) 571-1200 phone number 0 0 users reported that they have UNsuccessfully reached Braman Hyundai by calling +1 (305) 571-1200 phone numberSales Manager+1 (305) 968-0668+1 (305) 968-0668Click up if you have successfully reached Braman Hyundai by calling +1 (305) 968-0668 phone number 0 0 users reported that they have successfully reached Braman Hyundai by calling +1 (305) 968-0668 phone number Click down if you have unsuccessfully reached Braman Hyundai by calling +1 (305) 968-0668 phone number 0 0 users reported that they have UNsuccessfully reached Braman Hyundai by calling +1 (305) 968-0668 phone number
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Braman Hyundai emailsjobs@bramanmiami.com96%Confidence score: 96%Hr
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Braman Hyundai address2001 NE 2nd Ave, Miami, Florida, 33137-4906, United States
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Braman Hyundai social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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