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on11/10/2021 I surrendered a car to sands chevy in Glendale az
I was told by bristol west NO I could not change cars or cancelled
NO I could not add or change it to the new car
I have been trying to get my refund since this date 11/10/2021
bristol west has stated they never got the paper work
my lawyer has proof bristo west has received it
I have resent what they SAID they needed
bristol west wants more
ever time I contact bristol west they want something new and state theynever recived a thing before hand
now bristol west states I have never done any of this and I didnt start to ask for my refund until 3/2022
this is a lie
I have gotten my phone records to prove this
bristol west HAS NO INTENTION OF GIVING ME A REFUND
bristol west intends on keeping my 800.00$
not the state of arizona or california is willing to help
bristol west HAS PUT ME ON THEIR DO NOT CALL LIST
bristol west has NO INTENTION OF GIVING ME MY REFUND
Desired outcome: refund my 800.00$
![Rand Mutual Assurance [RMA]](/images/business/48-48/124382/rand-mutual-assurance-rma.png){kind=small}
I'm going through the same thing, I switched over to thier father company farmers and both of them took out payments every month for 3 months. My farmers agent couldn't even get it canceled. Finally I did get the payments to stop and they owe me 350 dollars. They said keeping telling me they sent the refund checks and confirm the address, I ca them every 2 weeks and they just void the first checks (that I havnt even received after 3 months and they state they are sending new ones) I would love to hear if you have gotten the issued solved and how you did it?