Burger King
Reviews and Complaints

Jamese powell is very unprofessional she talks too much I worked there. I got another job but decided too keep working there on the weekend so my property manager had been calling to verify employment so jamese powell too it unpon herself too tell Mrs Williams that i quit coming too work and when it was there it was sorry and lazy and didn't do anything when it was there yesterday I'm very angry and I'm and very hard worker but what she not going to do is down size my performance with her unprofessionalness I will like for someone to call me back Philandria Carter @[protected]

Changes need to be made ASAP
Last night I went to restaurant #03639. The employees there are very rude. I pulled up to the speaker to place my order. I believe it's the same night night shift manager with the very unwelcoming voice that took my order. I mean she just kills your whole vibe in wanting to even place an order. Their is definitely more leadership that is need on her end because the way she thinks it's ok to talk to customers is very contagious in that store. I should not be treated like that. I placed my order than pulled up the the window to pay. I gave my card to the young lady at the window. I guess she handed it off to the next girl (Kalijah). Kalijah must be a relative or some to the night shift manger because she was unwelcoming as well. She asked me if this is my card. I found that to be stupid because who else card would that be if I'm the person whose at the window now to pay. She swipes my card than slams the window. She reopens it to give me my drink and straw and that hands me my receipt. I looked at my receipt to make sure I wasn't charged anything extra. As I looked the whole order was wrong I ordered a number 13 meal regular size. It's no way it should have been $9 as I told her. She rambling around look for my receipt and saying that's not your order sir. Kalijah says "does your card end with such and such number. " I tell her I don't know. So I than have to go back in my pocket to see if that's my card number. I said yea that's it. She says yea that's what I charged you for. I tell her well why did you give me this receipt than. That's your fault. I was so close but I should have just got my money refunded back to me instead of excepting the food. I don't need to give Burger King my money any more if this is the way a paying customer is going to be treated. I really believe upper management should make some changes to that store immediately the service is unacceptable.

Yes I and my 6 kids and 3 other family members was on vacation on July 26 coming from little rock and we deside to stop and eat with you all and the whooper were not fresh and the onion ring and fries were over cooked. I have just lost my faith in burger king ok if this is the face of our fast food company now a day God only help us and we didn't have time to go back we would have mess our flight home. Some time it just better to eat what the plane has on it.we end of doing that any way.

have been trying to get the Burger King app all afternoon on my phone so I can use the coupons and deals on the app. I keep getting the message that an unexpected error has occurred. I was not able to use the deal on the app for two whopper meals for $8.99 this afternoon because the app would not load on my Iphone 8. Can you help me solve this problem?

Thank you,
LeeAnn Stephens
[protected]@msn.com
[protected]

Yes, I received horrible service on 08/08.18 . I went to the BK drive-thru located on 3917 Rivers Ave, North Charleston, SC 29405 to place my order. I received a response from an female employee; informing that their drive thru was down and if I can place my order inside. I parked. I had one of the young man that work there held the door open for me. I went into the restaurant to place my order. As I was standing waiting on someone to take my order; I noticed several employees standing on the other side of the door just standing up talking. It seem like all of the employee was engaging in conversation. I didn't see anyone in the back. They all saw me standing at the counter for 10 minutes. No one said just one minute ma'am or someone will be with you shortly to take your order. No one communicated with me for about 5 to 10 minutes; so I left and took my business elsewhere.

I believe i left my cell phone behind this afternoon. I live 40 minutes away and i have literaaly called 8 times with no answer. I am livid. Every restaurant i worked at you had to answer in 3 rings. 8 times 8! I got the enter your online code message.WTF NOWi gotta get both my special needs kids out just to go see if its there completely UNACCEPTABLE!

Sent my room mate to burger king in Smiths Falls tonight to get 6 take out meals. She was told at that time by the cashier very rudely that if she is going to have an order like that again she is to call ahead. She told the girl we didn't have their number and was told to look it up on the internet. I find this to be terrible customer service as we have done this many times before and never had a problem but will now look for another fast food place to take our business.

Well, a few minutes ago I went in there and order a bacon egg and cheese biscuit. They put on my ticket a bacon egg and cheese crossiont. I went back in there and they told me i was wrong and i ordered a bacon egg and cheese crossiont when i know that one of my family members i was with couldnt eat that bread. I dont think ill be going there no more. They were rude as can be. I was standing there for 4 minutes for someone to come to the front.

So I went to the Burger King on Northside Pkwy in Atlanta and I bought a 2 Big Fish Sandwhiches and a 10 piece nugget. Which we do a lot. This time my nuggets tasted wierd and they where super soft. And my fish sandwhiches where hard as hell! I bit down and almost scrapped the top he my mouth. I shouldn't even get the first bite down. Just terrible! I

On about August 3, 2018 I went to the Burger King in Omak WA. I decided to go inside since the driveup window is notoriously slow. There was one man in front of me ordering a senior coffee. The girl at the cash register was obviously new as she kept calling for someone to help her as she input the wrong price for the senior coffee. So when it was my turn i asked her if they were still serving breakfast. She again had to ask for assistance and found out that no they were not serving breakfast. So I order 4 of the $1.00 hamburgers to go. I waited and waited and waited and noticed that there was a supervisor that was filling and bagging orders coming in from the drive up. I could see the screen for the drive up and also the screen for the in house. My 4 cheeseburgers were the only thing on the inhouse screen. I looked at the timer and noticed it was at about 4:30 minutes. I also noticed my cheeseburgers sitting there. Finally another employee asked me if i was waiting for food. I said yes. She then had to go help the new person again. by this time the timer was over 5 minutes and there was no one at the driveup. She helped another person that walked up next to me by providing them with a bag to take their food home. Then i saw her bag up those cheeseburgers that had been sitting there. She says my number (I was the only one waiting for food) and gives me the bag of cheesburgers. I told her that they had been sitting there for over 5 minutes. She looks and me and says "yea right...ok thank you". and walks away. I loudly said, "thats not a very good attitude" she says well you could see i was helping the new person. I said yes I saw that but the burgers were sitting there before she helped the new person. THen another lady who i believe was a supervisor comes up to me and says "MAME" IM like, I am the customer and i was complaining. I just held up my hands and said "its ok its ok" and left. My cheeseburgers were stone cold and the cheese had never been melted. I am tempted to not go there again but I believe that something should be done about the customer service that is happening there. This is not the first time I have been treated badly but it is the first time I am complaining about it. Thank you for your time.

I took my to burger king yesterday for lunch I end up spending $31.00 on me my wife and my 3 kids when we got back to the house and went to pass out the food so we could have lunch and all the orders was wrong besides my wife's burger... My children are allergic to onions and one mustard and both of the kids burgers had them on it when I asked for without... My burger didnt have cheese on it or bacon when I asked for the both of them... Please do something about this because I would hate to stop going to burger king for someone else's mistake especially when it's your employees...

August 7, 2018, 9:30a.m., store no. 23202.
2 croisants with bacon, egg, and cheese. The bacon is so overcooked to the point of being uneatable.
My husband brings these home to me as a nice breakfact surprise. He usually buys them at a Burger King farther from our home because the no. 23202 store has failed in the same way each time he has purchased there.
He asks me how I like them. I won't lie and tell him how horrible the bacon is. He gets angry at me and says that he will not buy them anymore.
Please do something about our local BK sending out such poor representation of what should be good quality bacon.
I would have gone directly to the manager when the croisants were presented to me, but, unfortunately, I am at home when he buys them.

It was 9:45 pm and instead of going inside the restaurant because I knew the dining room was closing soon I decided to go through the drive thru. I placed my order and when I went to pick up my order they denied me service as I was on my bicycle. I was surprised seeing how Mcdonalds welcomes bicyclists to there drive thru. So after the person wouldnt serve me I wanted to go in the dining room as they were still open and this girl at the dining room register said "tell the lady she is [censored] out of luck to the lady working the drive thru. I just looked at her in shock and the lady yelled again and said "maam your [censored] out of luck". I was beyond upset on how rude and how she used foul language on me like I was a joke on a bicycle. Maybe there is some rule about it but in no way should I have been treated so poorly. It was embarrassing and degrading to say the least. Please contact me as Im not sure what I will do next. Thank you

Hello,

I visited the Burger King on Grand Ave, South St Paul, Minnesota, on Sunday Aug 5th 2018. It was 11:52 am when I place my order for 2 hamburgers, I was order number 70. At 12:15 I had not received my order and I was in a time constraint and asked for my money back. I had paid 15.00 cash for a $14.33 bill. Finally they went to give me my money back and insisted I give them the change back so they could give me the 15.00 back. I was so disgusted with the whole ordeal. People who ordered after us had received their food. then to ask for the change back for the refund, I think you all need to train your cashiers. I won't be back

I purchased two whoppers and after biting into it there was a piece of bone I bit into and chipped a piece of my rear molar. I called and made a complaint on July 27, 2018 to a woman named Shannon the same day with complaint number [protected]. I asked her when would I hear back from someone and she informed me being that it was Friday afternoon that most likely the following week. As of today at 12:05 p.m. I have left another message on voice mail. This issue needs to be addressed quickly so as the tooth not get any worse. I would appreciate your attention to this matter as soon as possible.

Thank you
Samantha Pitcock
[protected]

We went to the cashier to order and she yelled at us to use the pre-order menu board. Next thing we see 8 people walk up to the cashier and she takes their orders. We ordered a sandwich and a coffee from the board, but all that registered was a coffee. We went to tell the cashier what happened and again she yelled at us saying that she was the only person there and she couldn't help us out. So we walked away without getting our money back. We will NEVER visit this place EVER again!

My husband and I stopped at the BK in Mt. Pleasant Sunday around 2:30pm. We ordered and waited about 10 minutes for our cold burgers and onion rings that had been cooked once and then dropped back in the fryer instead of cooking fresh ones. All of the food was terrible and cold. We VERY SELDOM eat at BK and it will not happen again. The service was underwhelming as well...Lots of employees having conversations but very little interest in customer service. Waste of time and money! Won't be back!

We stopped at Burger King. I love your sausage biscuits and hash browns. But this stop was terrible. The patty was over cooked and the hash browns tasted like old grease . I was already sick and this just acted to my stomach. I was very disappointed. It was at 9:00 am so it should have been fresh. But it was nasty . We always stop and get a biscuit when we travel. And always stop at this Burger King.

Hi my name isJennifer Jenkins. I been working at Bk in Lakewood Washington 98439 for 3. Years. I had my good and bad day most of all days that had me feeling like I didn't belong. I now see that I'm not on the team meaning I voluntarily quit. I was being discriminated . I
Would get written up and I would bring in excuse when I couldn't make
It. Today I went to bring my uniform in Nd in order to get my check I had to sign the write up/terminated. But I already put my notice in . I really need to talk to someone because I did what was Supose to be done and I got plenty wrote ups that's not fair

I purchased 2 double whopper meals and made them large. When I got home ( 15 miles from burger king ) the fries were both barely 1/2 full and the burgers had peppers on them. I was excited to see a burger king come to Roosevelt, Utah but at this time I am reconsidering my preference. I was # 93 at 6:45 approx. on Sun. 8/05/18 I do realize that being a new establishment, they were busy but they should have waited to cook more fries. I do not care about a couple of bucks, It's the fact of them not caring about quality control!