Burger King
Reviews and Complaints

Went into Burger King yesterday in Post Falls Idaho at 1040--same time gentleman went in--right behind him in line, another man in back of me. Waited and waited for someone to come to register==-4-5 young men milling around. Asked in loud voice if anyone going to be waiting on us. Finally saw 2 ladies--asked if they were going to be helping--no response. Meantime man waiting in back of me left.
Finally woman came and waited on man in front of me, said nothing to me. Then she proceeded to look for next person who was going to take over at 11 am, kept saying she had other work to do. Finally a man took over register, but had to first load new tape before waiting on me. Time 1103 In meantime the 79 cent biscuit ad left the board. I told him I wanted it. Said too late, breakfast over at 11. Explained I was in line since 1050. He repeated breakfast over. Another customer who had been eating and watching stood up and said she had observed me in line for a long time. She said I should ask for supervisor. Clerk left, came back, said supervisor would not come out. At this time I loudly said I would complain on internet and that this was WORST service EVER received and would not be back. Went to McDonalds and relayed my story to them.

I went to the burger king this morning at 3715 Little York Rd, I purchased a meal the meal as usual was warmed up seems like it was cook on yesterday. My coffee had a small roach in it. maybe I need to call health inspectors to go check out this restaurant. This is a health hazard. I have been there several times rushing on my way to work. this is much later in the day which is ample time to get a fresh hot meal. Do I need to got thru the neighbor hood and let people know not to eat there the food does not meet health standards. I am not stopping here. I am going to complain to the corporate offices. We spend our monies and we deserve better. We shouldn't have to go all the way to white neighborhoods to get descent food. If necessary I will but I will do my best to let people know not support that facility.

went to burger king this am at 1050 am in post falls idaho. there were 4-5 young men walking around. i had walked into burger king at the same time an elder gentleman did and another man in back--of me in line-- was not acknowledged. waited and waited--then saw 2 young ladies and i said is anyone taking orders? the two ladies got into a conversation.

when i was standing there waiting was looking at menu with ad for the breakfast biscuit for seventy nine cents. one girl came to registetr--took mans order who was in front of me--not mine--me not acknowledged. man in back of me had left. she was in a dither because had to do some other work and looking for 11 am replacement. at this time it was 11 am. man took over and had to put in new tape in machine. finally i got asked for order--the biscuit pic gone now and i was told not available breakfast done at 11. i explained i was there ten minutes before 11.
another customer who was finishing eating got up and told clerk yes i had been there for some time--clerk held firm--breakfast done. customer said should ask for manager. clerk went to manager and came back and said manager would not see me.

i remarked this is worst service i have ever received and would not come back to this burger king. company needs to look into this burger king--awful service. i then went to mcdonalds and got something to eat and told them about my burger king experience.

Staff is very unfriendly, especially the main manager, she's really rude to the other staff and treats them like they are [censor], one of the other managers looked as though she was going to cry the way she spoke to her, she slams things around and yells at people, one girl said they are always short staff because people keep quitting, I would quit to if she was my boss, she should be fired.

I went to this location on 01/15/2018. I ordered two #1's Whopper Combos. I had been there the week before and knew the pop machines were not working. I asked the drive thru attendent if they were now working she tells me yes (I really wanted a carbonated drink). I pull up to the window and to my surprise my order was ready. I thought to myself whoa that was awfully quick. As she hands me my drinks I noticed the kool aid jugs filled with pop. I told her I asked you if your machines were working you told me yes. I said they clearly are not as I see the pops in kool aid jugs. With a smerk on her face she asks me do you want the pop or not. I thought hmmmm and we are developing an attitude okay well since I paid for them I have no choice but to take the flat drinks. As I drive away I have a habit of reaching in the bag for a fry or two. I could not believe how cold they were almost stale and frozen. I then reach for an onion ring and the same. I pull over and open a whopper and the meat is also very very cold. I turn my car around and go back to the drive thru. I explained to her that all my food was cold and asked if I could please have hot or at least warm food, she replied with or you can just get your money back. So guess what... I got my money back. I cannot believe that there is such lazy people working or hired to work but do not care to. If I am paying money for food I expect in return a warm meal. When I pulled up the receive my money I asked her why she lied and told me the machine was working and she said "look I just work here and they told me to say that the machine just broke but it's been frozen for weeks. Im not sure what is going on but please look into this matter. Thank you, Maribel Mendez

My name is Maurice Hall. I'm just wondering why the Burger King at 6428 E. Shelby Rd Memphis, TN 38141 not open timely each morning. Today I arrived there at 5:50am and no one was there. My company is located in the area of this Burger King and I have employees that tell me that they might arrive there after 6am and it's still not open. This is very unprofessional and need to be addressed. I can under stand bad ice days but when everything is clear the restaurant should be open. AGAIN VERY UNPERFESSIONAL!.

To Whom It May concern,
My mother, a friend, and myself all ordered 2 whoppers, the chicken fingers
3 orders of French fries and 3 drinks. The whoppers were cold and dry and it made me sick and the chicken fingers were overdone plus the whoppers were cooked in the deep fryer, and the 2 employees went out to smoke a cigarettes while we were still in the dining room. The cashier was disrespectful to my mother when my mother told her the food is for here she put it in a bag and my mother said it was for here she slammed the food on the tray.

On January 17, 2018 at 5:30 pm my son and I decided to go to Burger King located on Old Brownsville Road in Corpus Christi Texas to purchase dinner for our family. I had 2 coupons I wanted to use and the remainder of my order was to be purchased without coupons. I went through drive thru. I was purchasing a total of 7 meals. I was told I couldn't use coupons through drive thru. I asked why and I wasn't given an answer. I was told that if I didn't like it I could go somewhere else. The male worker told me in front of my son to drive away. So I proceeded to drive forward to the window. I wanted to know why I couldn't order. Worker continued to refuse service to me. I asked for his name and he refused. He was African American with colored contacts. I asked to speak to General Manager and he plus another female African American worker said GM was not available. I explained that my family and I eat there very often and I wanted to know why I was being treated this way. I was in tears because my son witnessed this treatment. Unnecessary treatment in front of my 17 year old son. He was very upset. The male worker put his arm and palm out the window in my face through my vehicle and said "Girl you need to go, we don't like serving Mexicans! I could not believe he said that. My race shouldn't matter. First of all I'm American! Born and raised in Corpus Christi! I was in awe that this worker said that to me! I'm very upset about this incident. I can't believe Burger King hires people like this to represent them. I am a Hispanic woman. American. A mother. A good person. I did not deserve this treatment and in front of my son. I will be sure to let the rest of my family and friends know how I was treated and what I was told by this worker. I demand an apology. I deserve an apology. I drove away after this incident and purchased my family meal at Burger King on Horne Road. The workers there were so kind and helpful. No problems at all with my order. But never again will I spend my money at Burger King. Neither will my friends and family. I will be sure others know of the negative treatment and racial comments I was told. Very uncalled for! Very unprofessional. Very heartbreaking that I can't even order a meal for my family without being treated like an animal. This is what comes from Burger King? I want to know what you are going to do to fix this.

Not sure if this is the right email to send stuff like this, but worth giving a try.

I better get a response for this because I am beyond shocked with this place.

Burgerking
12491 S Apopka Vineland Rd, Orlando, FL 32836 store #5077

I had just gotten off work and was super hungry I stopped at the BK above and got down. While I was saying my order I heard in the back someone say 'Ay callate por eso me caes mal' meaning shut up thats why I dont like you but in spanish, my thought was maybe an employee to employee having a mini argument but when that person came around the register I saw her nametag and her name was Shirley and most of all shes a manager, what kind of professional manager would say that to an employee? I saw the guy and didnt get his name but he was wearing some black sleeves I guess because he has tattoos. I felt bad for him If I need to go back to that BK to get his name I will, no employee should be talked like that specially by a manager is called verbal harrassment. Second when I finished my food I had an urge to go to the bathroom and when I went and opened the door to that bathroom, the picture is attached that manager should be out of this store she sucks with her employees and most of all checking the place, this is the most disgusting thing Ive seen in a BurgerKing and I hope this gets fixed asap and have the employees treated with respect, because respect is earned.
Thanks for taking the time to read this I was just really dissapointed and I hope there is something done.

I don't know the exact date of the last issue .. however on that date I called the Amsterdam, NY rest. and let them know that at least 3 times or more (some times different products) I've ordered the chicken tenders and did not get them .. however, this was the 1st time calling ...

She asked my name and said that they would give us this product that we've paid for all I had to do was give her my name . Well, we went back tonight and the girl states she doesn't see my name. I asked are you sure, yes we do not see your name.

She asked if I had a receipt. I said no, but I spoke with a manager when I called. So I said thanks and drove off without ordering the rest of our dinner. We went to Wendy's Instead and got exactly what we ordered.

I am very unhappy with the service that we rec'd.

Your complaint details request a desirable resolution .. well, they need to update there system or something .. do they really think that folks eat there everyday for every meal! I told her the last time was a week or so ago.

Any hoot .. I will not eat at the Amsterdam, NY location. We will stop at a different one if we travel by one.

Thanks for letting me speak my thoughts on how I was treated!

Mrs. Moore

Was short 10 piece nugget, which was ok I went back in got the second, but the lady who was taking care of the front register on 1/16/18 145 pm after she handed me the nuggets she was all like what n huh almost wanting to fight, I said thanks for the second time n she just rolls her eyes I was very confused by her n what she actually does for you as a team player

After driving the 10 mile round trip, my wifes sandwich along with the dipping sauce for the chicken fries were no where to be found. I like bk but my wife had stopped eating there because of the food and service. I talked her into trying again and this is what happens.. the chicken sandwiches we got were so sloppily throwed together and seemed like they had been cooked a while.
I wanted to try the chicken fries but no sauce to go with them. My sister said the fries were terrible and soggy. My wife is driving another round trip to get her whopper hopefully it will be good. Very disappointed by the experience.
Bk hwy 98 west
Wayne Blocker
5048 Cassia dr.
Pensacola fl 32506
[protected]@gmail.com

I went to Burger King after a two years of not eating there anymore because off their Milkshake machine being broke down (so they say) I told the workers well it was broke down two years ago and they just said "YUP" then they proceeded to give me my order of a whopper and a large supply of COLD french fries. The place was deserted and cold in there and the workers had to have Jackets on in order to stay warm. There wasn't a soul in there except my wife and myself, yet they had a large pan of cold fries sitting under a so called warmer. Its a sad situation for such a company and it seems like your company not only doesn't care about its staff but they don't care about customers either! Guess I'll try again in two more years to get that milkshake and burger and fries.

I spent $30 dollars 3 weeks ago. Play land was closed came back today spent. $23.71. Play land still closed says due to someone painting an item 3 weeks ago. No sign on outside door for you to know before coming in. Not fair to children. Not fair to parents for that mater. Not even the burger king hats for the kids. Very unsatisfied. Asked to speak to manager they didn't know who that was. Ask to get phone number for district manager. Same answer. I don't know who is responsible for repairs but no one seems to know. Lol. I would like. Some response. Ceiling tiles are falling down also in main setting area

Last night 01/11/2018 me and my family went and got 2 Whopper meals and the kids meals Togo. We got home and me and my husband started to eat and noticed that everything was so soggy, then we looked in BOTH burgers and they were PINK! I am pregnant and that is so dangerous for me to consume undercooked meat! We often have missing items from this burger king but this time that was just too far! We couldn't even finish our food! I no loner have the receipt. I do know that we went before 6 PM EST. LAGRANGE GA ON ROANOKE ROAD . I would like something from this AWFUL experience! Like to some type of refund or coupons for FREE things.

I have been an employee at Burger King in Yuba City, CA. for about two and a half years. a few months ago, our General Manager was trasnfered to another location and we received a new manager. I am a hard worker, and because of that and my skills in customer service, I have been scheduled 30-50 hours a week, every week, until this new manager has decided that she is not a fan of me and wont schedule me more than the bare minimum required in order for me not to qualify for unemployment (confirmed by her). I'm looking and looking for who to contact when I, as a loyal Burger King employee am directly being discriminated against and picked on at work by my supervisor until i am forced to quit my job. I can't find any information on our human recourse center, the owner of my franchise isn't taking care of the matter, and I feel like I'm missing something. I am constantly being treated differently than other employees at my location in a negative way. She deliberately gives me my lunch break for an 8 hour shift as early as an hour into it (when I'm not scheduled for it until 3 hours later), she makes no attempt to give me either of my 10 minute rest periods throughout the day, and keeps me late after my shift is over, when all of my work is completed and there is no further need for me at that time. She makes rude comments and laughs sarcastically at things such as my current living situations, my appearance, and my work performance. She tells other employees that she has written me up for a number of things that i had nor part or control in, but never has me sign anything nor confronts me about it. She has confirmed with other employees that her behavior towards me is directed in order for me to resign from my position. She has asked me if I'm stupid and made rude comments like that in front of customers and other employees. She trained me for a promotion (because the General Manager that our store had previously was in the process of the Shift Lead position from Team Member), told me many ties to just be patient with her, it will happen, and to not give up. She then proceeded to promote another employee straight to Assistant Manager without even informing me that I will no longer be receiving my promotion. She will only schedule me in the kitchen, while before I was only working up front at the cash register or on drive thru because of my outstanding performance in those spots. I don't mind at all working in the kitchen, but she will only put me in the kitchen because she knows I'm not as strong back there and she is trying to find a reason to make me look bad. While I'm working in the kitchen, majority times along side her, she will physically push me out of the way, use her elbows to nudge me, and take up extra space on purpose to not let me through or move around through our already small kitchen space. Her tone of voice is condescending and she is constantly yelling at me and other workers in a rude way to get what she wants instead of asking nicely like anyone and everyone else in the store does when speaking with each other. I had just recently got married and had asked for a week (6 days, from Dec. 12th to Dec. 18th) about a month in advance, she scheduled me Dec. 18th knowing that I couldn't make it to work, she then being so angry that I called in that day, didn't schedule me again for a week and a half after those days off. I then changed my availability to only weekdays, I made it very clear in the letter that i would no longer be working weekends, and she has scheduled me one weekday, and both Saturday and Sunday every week since. I have confronted her about it, simply asked her why I was scheduled for those days and she starts yelling and fighting with me and sends me home from work. She pulled me aside and told me that she is only trying to build me up, and then followed that with conformation that she doesn't like me and has no use for me at the store and suggested that I resign. She will not give 24 hours notice before a shift, and won't contact employees after making changes to the posted schedule. She is rude to employees, customers, and new applicants. She gives out senior and/or military discounts to people who are friends of hers and who obviously do not fall under those categories. Many employees have quit since she's been here due to her behavior, most of which were amazing employees, the nicest people, and have done nothing to make her treat them the way that she did. I am now her target and I honestly don't know where to go from here, she won't stop her behavior towards me until I resign, but her actions need to stop, it's not professional, its hurtful, its discrimination towards certain employees, and it needs to have repercussions. I don't plan on quitting my job, I've always loved working here until this General Manager has gotten here and turned everyone's world upside down. I hope this is the right place for my complaint/cry fro help or information. Thanks so much for taking the time to read this! -Erika Shockley Bourdage

January 10, 2018 went to local Burger King in Middlesboro, KY and bought two crispy ckn sandwich deals for $6. Couldn't wait to get home and do a survey, but the survey code was not readable.
I hate maneuvering through hoops on the internet to get another code; shouldn't have to, waste of time. BK has always been one of my favorite fast food places. Hope the Middlesboro office gets their ink replaced. Also, wondered why I was told that you no longer get to choose the fish sandwich with the six-dollar deal. When I asked, they just said it had been replaced with Chicken sandwich. BK is still advertising fish, chicken or hamburgers
2 for 6.00? Fish sandwich deal was what I really wanted

A patron in SE KY

My brother and I went to a location in orlando, in drive thru the cashier was not pleasant, we ordered a coke and got vanilla coke and we tried ordering a vanilla come which they said ok so when we got to window and was waiting for the cone we were told they didn't have it so they never charged us. I wished they had told us that when we ordered our food

Be informed that I will boycot Burger King for the rest of my life and will advocat in my friends & family circle to boycot them as well -- because of Burger King's racist and discriminatory decision to ban Spanish from its menues in Barcelona. Spanish is co-official language of Catalonia. Far more people speak Spanish than Catalonian in Barcelona.

Today Tuesday at 10:16 p.m. I went to the Burger King at 2532 Channing Avenue in San Jose California 95131 store number 11888. I went through the drive-thru and I ordered a bacon King jr. which was the smallest sandwich with one and a half pieces of bacon in a Whopper Junior wrapper I went in at 1020 doors were locked but customers were leaving they let me in and I asked the lady is this a king jr. even though it says Whopper and in Spanish they said to each other yes yes just tell her it is I speak Spanish it was not so I asked Ill except this whatever this is the ugliest sandwich but can I buy a different one and the lady Irma the manager I suppose got very snotty with me and told me sure but you have to go around you can go to the drive-thru again and there were lots of cars and I said excuse me mama and she said my register is already closed I said can't you ring me up through the drive-thru one while I stand here and she said read the sign Madam we close at 10:30 but it wasn't even 10:30 so as I turned around to leave unsatisfied with my terrible hamburger which I will never go to Burger King again it was horrid she said oh and don't worry I'll call my supervisor store supervisor and let him know you're calling and I turned around I said really do you have to be rude I was already leaving why did you have to say that and she called me a foul name in Spanish and before it escalated I just saying whatever and I left while the other co-worker started egg her on so I would like to make a complaint my name is Katherine Leon my phone number is [protected] .as I left I did ask her isn't this Burger King the home of I can have it my way and she said no