Burger King
Reviews and Complaints

Bk number 4392 in greenville nc.
Today is the first time in 7 years i have been to a bk. I will not be returning to that particular one. The lady at the window was rude, she corrected everything i said and once she went to take my money she never said a peep..sorry she was having a bad day, i also work in customer service and i dare to treat my customers like crap. I can deal with u not saying a peep but when u wont mt in the middle to get my money i am done . she is blessed to have a job where the manager obviously doesn't care how you treat your customer.

Well we were the second customer in line @ 6.00 pm Sunday Aug 20th 2017. It took 9 minutes to take my order. I passed a "wow"comment to an indifferent cashier, who ignored me. Then I paid for my order at 6.12, a Big Whopper & Big Fish. They told me to pull forward as my wife's Big Fish was being cooked. At 6.28 after finishing my combo, I went inside saw the cashier was on break, 4 others behind the counter. I asked for the shift manager and this skittish twitchy woman appeared and apologised without even asking me, she said she would get my order right out. I asked for a refund which she gave me, and for the district manager contact name. Shocking service and indifferent staff. Well as of Monday 21st August, Sheila does not exist, I called a 1 800 number.
Are you an unaccountable fast food Company? I think not.
This to a road weary traveller is pathetic to say the least.
Resolution: Be accountable, Be on Time, Be FRESH.
Oh and a novel idea - take care of the customer. I know you employ minimum wage workers, but if you want my business, minimum wage service does not cut the mustard.
I strongly doubt you will do anything because you must be overwhelmed with complaints (at least from that location)
Good Day
Tony W Piche
[protected]
[protected]@yahoo.com

The Burger King store in Valparaiso IN has the worst service I ever experienced. I made a very very simple order and had to wait for about 40 minutes to get it. Burger King is not an expensive restaurant and their food is not about expensive dishes. Nobody cared about slow working stuff and employees themselves weren't really concerned about anything, just like they were on drugs or something...

Local police officer in Chester County S.C. I've been to the richburg sc BK numerous of times around 10-1130pm, about the time I'm off. BK workers never takes my order and going to the window, No one shows up. I've even seen many cars drive off with the same issue and I've had enough as the BK closer to the city has closed. But this one in Richburg sc has such poor service for it to be my favorite FF restaurant. Please address this concern. To my belief, the works are just down right lazy.

I went inside of the 195 Fletcher's Creek Boulevard burger king store at about 10 pm I ordered two whoppers, 1 big fish, 30 nuggets, a big king and a bk stacker combo once I reached home I found out that I was missing my drink and the bk stacker.when I was at the store I was in a hurry so I wasn't able to look inside the bags and didn't notice the missing items.Because of this my daughter wouldn't eat anything, and when to sleep hungry.I tried to call the store many times but nobody would pick up the phone.
My name is Sunny and my phone number is [protected]

The worst disrespectful burger king ever!
12661 mack detroit, mi 48215

I went thru thr drive thru just trying to get my food. And the lady was cussing and fussing at me. All because I had a coupons. Called me out me name. And said she was going too beat my [censor]. And telling people inside the store. That she was going to kick my [censor]. And putting her own items on my burgers. She didn't not no that my girlfriend was inside. Placing another order. Because thr lady sai you can only use two coupons. And the manager was their and didn't say anything to her about her lip. We got all our food and checked it. And the food looked like somebody did something else to it.

On 8/21/2017 at lunchtime I walked into Burger King in Jacksonville Florida on King Street as my office usually does three to four times a week. There was a new employee there her name was Shawn .Shawn apologize to everyone in the lobby about their wait and assured us that our food would be coming up as soon as possible making me and the other 20 to 25 people in the lobby much more comfortable. The manager named Jennifer that we are used to seeing their came out screaming and yelling at Shawn to shut up in front of all the guests that were in the lobby I instantly turned around with my $50 order and walked out refusing to ever spend a dime in that Burger King again. After I walked out the door several other patrons walked out behind me and complaining of their disgust of Jennifer's disrespect to Shawn. Myself being a manager of a fortune 300 company would never tolerate the disrespect to another employee coming from upper management. Today I made the choice to eat at McDonald's because I refuse to be served buy a company with an employee so disrespectful. also we've decided as a company never to eat at this Burger King again until this problem is resolved this was way overboard and way out of hand no one deserves to be embarrassed and belittled in front of anyone. Jennifer would be better off managing monkeys at the zoo then human being she's critical.

I ordered the 2 for $6.00 Whopper special with an upchare for cheese. I was charged full menu pricing for the base sandwiches plus the upcharge. When I inquired is was hastily informed that it was because I had ordered cheese. No indication was in the printed materials nor disclosed at time of purchase. ...

PULASKI TENNESSEE Store---

Everyone beware.

8/21/17
on this day I was at your location of johnfitch highway in Fitchburg ma 01420 and your worker was upset that I wouldn't buy a ticket for the jerry louis fund some people don't buy tickets . when I placed my order she asked 3 timed what kind of soda I wanted when I made it to the window she handed me my soda and made me wait for a burrito I think 5 min of waiting is too long for one item if you could kindly speak to your worker I would go again to your location of business as I do like burgerking food thank you

on 19 august 2017, at approximately 3:45pm, i officer shine, herbert visited burger king store #186336 located on the west boulevard, Montgomery, al. upon placing my order i inquired towards my police officer discount. the cashier addressed that the manager will not allow me a discount due to i am employed by alabama state university but she will give it to me this time. I asked for the manager in which the manager (alma jones) approached the counter addressing with the cashier, "no he will not get a discount". as a customer in uniform; in the company of other customers, ms jones addressed that i am not a real police officer. i was in uniform and felt very dishonored and embarrassed. I presented to her my state of alabama apost public safety certified police officer id card in which she again dishonored my service by addressing she will only honor montgomery police officers. I explained that i am a state police officer just like state troopers, with arresting authority by oath through the state and at any burger king through the state to protect and serve. MPD is authority is only in the city. As a certified state police officer in which i earned; ms. jones fail to honor and recognize me as a officer in uniform. to continue, i attend the academy and graduated being trained by certified state troopers with 26 years of service in law enforcement.

At Burger King #6140 I orderd a wopper and onion rings and they game me onion rings mixed with some old French fries I think that it was a very bad experience with the burger king, and I wouldn't want to return to that burger king. as well as them getting my order wrong they also have flies all around which is making me question what was in the food I ate !

I stopped at Burger King in Gary IN on my way home from church. I went inside to place my order which I paid for at 2:15 PM. After waiting for 15 minutes I still had not received my food. I requested a refund at 2:30 PM. The manager processed my refund but had horrible customer service skills because she did not ask my any questions, apologize or even say sorry for my long wait.

I went to this burger king today with a coupon for 2 whopper combo and ask to switch one whopper to veggie just switch the patty and they said they cant do that but they did last time when i visited (week ago]. I told cashier to ask your manager because they did thay last time she replied no in a bad attitude in her language [punjabi]. I left from their unsatisfied with the service. And they are suppose to talk in english i guess. I dnt think i would visit that burger king again.

This is my first time ever writing one of these. This experience was so bad I felt I had to. I went to your Burger King at the below location, never have I been in a more unprofessional establishment. Upon arrival there was 3 employees right outside the entrance smoking, and inside there were 4 employees that I could see standing around talking loud and joking, no one was working. After I placed my order the employees were directed to the cooking area to start cooking food. To make it all worse the wait for my food was so long that I decided to write a complaint cause it was beyond ridiculous. This place needs a serious manager cause it's more of a place of play then a place of business. I will never return to this Burger King again.

I saw Rodney drummond who is a worker there and his mother heather Williams who is a shift manager there walk behind Burger King building and light what appeared to be a marijuana cigarette the smell was over bearing as they sat back there smoking illegal drugs I then witnessed Rodney drummond pass a baggie of marijuana to a car that had pulled up to where him and his mother heather Williams were, and I thought mother and son could not work at the same restaurant these two individuals had absolutely no concern about public safety they both smelled highly of marijuana as they walked back into the restaurant, personally me nor my family will be visiting this drug infested restaurant until this matter is resolved, both individuals should be drug tested. the restaurant address where both mother and son work is 5922 Merrill rd Jacksonville Florida 32277 #1724.

First, I went to Burger King for the chicken sandwich. Cottage grove, mn. There was no light for the drive thru menu so we couldn't see it was 8:30pm, when we were approached by another customer I told him I would ask the cashier and I did. He said the drive thru light hasn't worked for AWHILE. Ok how can people see it at night? The shake machine was out for several days I was told by the cashier. I asked for EXTRA mayo on my chicken sandwich that I was SO EXCITED for and received NO mayo and a burnt bun. My husband had the whopper and it also had no sauces and dry. Lastly, the fries were raw and had no salt. Don't get to eat out much. So I am very disappointed.
Location: cottage grove, MN

We passed up McDonald's and Hardee's to go to Burger King for breakfast this morning we had 10 minutes and it was just down the road got to the drive-up window at 10:25 noticed there was not a breakfast menu girl come across speaker said they were no longer serving breakfast I said it is not 10:30 yet she started to say something but we just took off because we don't want an angry staff fixing our food. The whole family was pissed off. Next time we'll go to McDonald's or Hardee's.

There is a manager at our restaurant in Collinsville il named Jeremy stroud he is a very very rude person, every time my family is in there he is a total [censor] to us makes comment under his breath about being fat. I do not appreciate it at all. I'm ready to call my attorney to handle this discrimination with him. He does not belong n fast-food environment.

I was at the Burger King on Osceola and buena Ventura blvd in Kissimmee Florida . I was in line for about 20 min . When it my turn to order the girl says my computer is offline . I asked so what does that mean? She replies it offline goodnight with an attitude. I always seem to have a problem here please send a secret shopper to see that there is an issue that needs new team members and management.

I would love to leave the store number in Jefferson City, MO, however "Wayne" the supposed manager refused to give me my receipt. I pulled up with my 12 year old son with me. We ordered breakfast and I told him I had the app pulled up for the buy one get one croissanwich. I gave him the code from the app and he told me he wouldn't take it. I asked him how he could "not" take it when it was from their application on the smart phone. He said he didn't care, the code wouldn't enter, he wasn't doing it. I asked to speak with a supervisor and he informed me he was the supervisor on duty and I could deal with it. All in the presence of my 12 year old.

Now, Burger King in Jefferson City has a longstanding reputation of being trash. I thought I would try the new one. Apparently, you all took all the employees that made the other location so horrible across town and tried to dress them up in a new location. I gave you all a second chance from the last horrible location. If you watch social media on the Jefferson City location, you will see how bad it is. Someone seriously needs to be overseeing this location or it will be a second location of yours in Jefferson City going under. This was horrible and I will be noting my experience. It was a great experience for my son. I just love him being taught that type of behavior.