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Burger King
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1.2 22 Reviews 4590 Complaints
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Burger King Complaints 4590

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R
5:19 pm EDT
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Burger King employee uniform

I went to the Carlisle street Burger King in hanover pa. I was extremely disgusted with the way the young girl was dressed who was on the front register. She had spandex pants on and they were extremely tight and she was a big girl her underpants were hanging out the back of her pants. She didn't have a name tag on and I was going to ask to speak with a manager but it was 12 and they were busy didn't wanna hold them up or slow them down. I want something done about it she was the only employee dressed like that. She should have bigger clothing on.

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A
12:18 pm EDT
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I went your burger king located at nellis and lakemead in las vegas nv and your crew members are rude and disrespectful. You as a company are not doing anything to resovle this issue, I've complained to you about this before and this is still going on, i see you don't care either about how us customers get treated by your ghetto employees.. You hire anyone...

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B
11:20 am EDT
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I ordered a plain cheeseburger but got a cheeseburger with pickle and mustard on it. I got a cheeseburger that was also cold. I come to this location a few times a month. I was very disappointed this happened. My survey number is [protected]-091427. But I could not do the survey because I got a cheeseburger. It says bagging ticket 126 Yordanka. The date on the ticket is Mon Sept 16 2019 at 07:17 PM

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B
11:54 am EDT
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Google claims that the restaurant is open until 11pm, I visited the restaurant at 10:30pm to find entire crew plus Manager outside smoking.One of the crew members yelled we're closed as i made my way to the drive threw and i asked why they were closed and i was told its closed early for maintenance. In my mind the smart thing to do would be to schedule the maintenance for 12 am when the restaurant is actually supposed to close.

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J
3:43 pm EDT
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ON August 30, 2019 I purchased an Impossible Whopper, small fries and a senior drink. I was charged 35 cents for the senior drink. I completed the survey on the back of the receipt and was given the number CF04170. Today, September 15, 2019 and ordered a small fries, senior drink and a whopper. I anticipated paying $1.69 for the fries and 35 cents for the...

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M
1:42 pm EDT

Burger King breakfast biscuit

I visited the burger king I regularly go to store #14800 villa rica. Ga 30180. I ordered 2 sausage egg and cheese busquits. Left the resturant pulled onto interstae 20 one quarter mile away unwraped one busquit to find everything cold on it so much that cheese would not even turn soft. Put it away unwraped the other only to find it luke warm. For price this is totally unacceptable I will have to think about weather or not to revisit them or decide on my second fast food choice for my business. People work hard for their money and deserve hot food from you.

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1:14 am EDT
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I've been a customer of Burger King for over 40 years. I'm a senior citizen now. After completing shopping at a nearby super market I went to this Burger King's drive up lane and ordered for my wife a double whopper with cheese sandwich specifically stating everything on the burger except no onion, no mustard, no ketchup, but everything else on it including...

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J
5:12 pm EDT
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I went BK on Aug. 26th 2019, completed the survey on mybkexperience.com, received the validation code, went to BK again on Sept.12th 2019, and was told that the "...code is no longer good " by the gentleman taking my order through the drive thru. He continues by saying his manager said this. I ended up having to buy a combo. When I went to the window to...

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3:30 pm EDT
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Hi I'm writing because I recently made a purchase at the Burger King on Newport Ave in Rumford Rhode Island. I used my Cash app card which is NOT a bank card. It's a card you put money in to use. It's linked to my phone and email when I make purchases it immediately goes to my phone and I get an email. Well the woman that rang me up said my card didn't go...

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8:55 pm EDT
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I went into Burger king with my 9 year old daughter and saw an Employee (who is a manager apparently) vaping in the store. This is unacceptable I do not want ppl vaping around my food and especially around my daughter when we just want a quick meal. I want that employee fired or at least demoted he should not be a manager. And vaping in an establishment...

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3:40 pm EDT
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On August 25 at approximately 5:15pm, we entered the burger king and placed our order. We got the order, and upon looking for a table, we observed ALL of the tables were dirty as was the floor. Before we sat down we had to wipe the table with a dry napkin. A woman came in with two small children and she said the same thing. We asked for a manager to let him...

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8:48 am EDT
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At the drive thu and seen the French toast sandwich which looked so good. Went to order and was told it's discontinued which really upset me. If it's no longer available it shouldn't be advertised. And the worker working that day was working drive thu and the register inside the store which delayed my time ordering. Burger King needs to improve on speed of service and advertising.

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M
9:47 pm EDT
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I have had serveral unpleasant experience at that location. After having been told several time I had to place my order inside, they were not taking orders at the order station. I questioned a reason why and was told" They have two people working and I'm not going to be running back and forth. I drove around to the pay window and explained sometimes that...

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6:45 pm EDT
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My order #87 for BK #7553. The order was taken incorrectly. I ordered a club salad with grilled chicken. The young lady did not speak clearly and did not take the order correctly. At the time of pick up I was given a garden salad with crispy chicken. I was not able to return the food as I was already running late since they took to long to serve me.

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B
4:29 pm EDT
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Burger King impossible whopper

At lunch today I tried the Impossible Whopper. I have enjoyed other vegie burgers but the one I had today was not appetising. It was dry and after each bite there was a taste that wasn't quite good. I felt the extra dollar I spent over the price of regular Whopper was not a good value.
I tried to complete a survey but it said BK had collecteed all it needed for this time period. I simply wanted you to know the impossible whopper will not be a hit.

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R
2:59 pm EDT
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I got a call back last night for interview at the greencastle ind burger king. The manager crystal told me to come in today for the interview. So I went in today and the manager who I was and that I had interview. Well she completely ignored me and talked to another woman who was starting today. Well I waited up at the front counter. Then another worker...

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F
1:32 am EDT
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I was hungry and in the mood for a whopper and only have it at Burguer King, I checked the opening hours on the BK App and see that the service on the drive was until 12 am, I made the purchase by the BK App and went to shop to pick up there were 4 orders of 4 whopper and arriving at the store we clicked that i'm here, there were people inside the store and...

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6:54 pm EDT
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I have a Burger King in Potsdam and Massena NY. I eat at both. I have not had issues at the Massena one. On the other hand have had Multiple issues with the Potsdam one Once I ordered a Burger King and 2 tacos no sauce. The Burger King was very cold and tough like it was sitting for over hours. Another time I ordered 10 tacos 5 with no sauce not only did...

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M
4:40 pm EDT

Burger King grilled chicken sandwich, and several other products.

The customer service is horrible, the manager needs some training as well other staff. As a manager myself, I couldn't believe this is continuing to happen. If there's a problem that's a managers job to fix it, happy customers. It's sad we keep coming back trying it and hoping it gets better but it doesn't. Please corporate or franchise owner help our Woodburn Burger King we miss our Whoppers and grilled chicken sandwiches, the fries and shakes.

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N
4:02 pm EDT

Burger King closing times

We arrived at 9:45pm they are supposed to shut down at 10:00pm. We waited in line about 5 min when they said sorry we are closing down! 10 min before the closing time and chased off about 5-6 of your customers! I really love your company and what you stand for! I've traveled the world and ate at different locations of your company and I would love to keep being your customer and I don't think that this is not the way to keep your customers! I have never been told to leave before closing time in any fast food joint ...

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
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  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
  7. View all Burger King contacts

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