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Burger King
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1.2 22 Reviews 4590 Complaints
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Burger King Complaints 4590

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D
3:48 pm EDT
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Burger King tacos

Most disgusting to look at and the thought of eating it, made me gag! My dog took one look at it and decided it was nothing he wanted! I think it had refried beans.. not meat! The sauce was overkill. The cheese looked like worms. It was soaked through to the outside of the shell and hard rubber! Shame on you for promoting such a nasty item! You have now turned me off to anything Burger King!

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dennis niner
US
Jul 25, 2019 11:02 pm EDT

the tacos are terrible. the shell looked like they had pressed it with a iron. the shell at the bottom was burnt down flat. the shell was even a bit brown. the meat was bunt and smelled it. was hard to hew because of this. will not ry them again and I suspect others at this location ill not eat them again either..

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R
3:40 pm EDT
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Assistant manager is very rude. Staff is not wearing gloves. I personally witnessed the security guard get a cup and fill it with ice without gloves. Staff is congregating while a long line forms. Management needs better training and staff should be trained on the importance of gloves and a clean establishment. This is a consistent issue and I have witne...

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3:20 pm EDT

Burger King general appearance of shop

I went through the Burger King in Merrillville Indiana at 61st and Broadway to order some tacos. The weeds were so bad all around the shop that they were even growing up toward the speaker. The shop is all remodeled and looks real pretty but the terrible weed situation all the way around it is just sickening. I can't believe they don't have a landscape guy to come and clean it up as I said it looks terrible

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L
2:51 pm EDT
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The tacos were small, hard as a rock, 1 square inch of lettuce, and apparently leftovers from the day before. But the worst part of the order was my Whopper. I love Whoppers but not this one! Barely anything on it!!! Very little lettuce, onion, and 2 miserable little tomatoes (if you can call them that). I had never been disappointed before by the Whopper but this experience turned me off. Forever!!! Just nasty!!!

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2:02 pm EDT
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Burger King tacos

Went throught the drive thru and got the new tacos they are the worst items you could've added to your menu. I went back around to the drive thru and gave them back the employee at the window didn't even care asked me if I wanted my money back but didn't suggest anything else they weren't even hot and I was the only person in the drive thru the shells were even hard. Thos place is getting bad like Mc Donalds. Pissed off customer.

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12:33 pm EDT
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Ordered 2 small drinks with order. Asked to please put both into 1 cup. Was told no very rudely with a nasty attitude. Asked for manager and was told by Maryann that she was General Manager and that they were a franchise and complaining to you wouldn't matter That does not give me a good feeling about Burger King instead of Wendys which us also nearby.

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K
11:26 am EDT

Burger King products and services

I am Regular visitor of BK Pakistan operated by MCR Pakistan, I love Whooper beef Sandwich and steakhouse, but unfortunately from last six years the products and services have gone drastically down, Initially things were missing like Cheese and Sundae Ice cream, later tissue papers, straws, BK sauces and ice cream shakes were not available, unfortunately from last one week not a single branch of Karachi Pakistan is having any beef products, shakes, sundae, Icecream, cheese and BK sauce . Despite making lot of compliments to BK Pakistan no action is being taken and now every time I visit BK employee have to cut sorry figure on behalf of Management.
KASHIF HUSSAIN
+[protected]
[protected]@yahoo.com
D14 Officers Mess PAF Base Masroor Mauripur Karachi

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A
11:32 pm EDT

Burger King unethical behavior in front of customers

This was the worst experience on 7-24-2019 I had gone into Burger King. I seen two people with white shirts and an employee sitting at a booth talking, well the bald guy with glasses started yelling and slamming his hand down at the table. It was hard to hear exactly what was said between the 3 but he sounded very rude. The poor girl was crying and being disrespected.. The other gentleman that was with them was also crying and being disrespected, I feel a manager should never treat an employee or another manager like that. At that time they had a lobby full of guests with small children. That was very Unprofessional and disrespectful! Were trying too eat not hear a grown man bang on tables yelling like that it's not the place for a wrestling match with a table visit was very unpleasant

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10:49 pm EDT

Burger King food poison incident

On July 23rd 2019 at approximately 6pm, I ordered a mushroom bacon whopper with coke cola soda at the Burger King store # ono n462 6736, located on 1443 juyeop 2 dong close to the Juyeop subway station line 3. An hour later, I had sudden severe diarrhea that had feces stained my underwear, jean and shoes. I went back to the Burger King store immediately and reported the incident to the store manager Seo Kyo Won who gave me his store number and email contact.

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A
10:38 pm EDT

Burger King milkshake

Dear Burger King,
You had the M&M milkshake out for awhile and they became my favorite obsession. I would almost crave them daily. It had the right amount of M&M crunchage and mixed perfect with vanilla ice cream. The best feeling was trying to suck up the pieces in the straw and sometimes it's get a little stuck but then clear and you'd get a big chocolatey chunk. Now for some reason you replaced it with twix! I understand Twix itself is a good candy bar. But it does not pair well with the milkshake like M&Ms and I'm deeply upset by this. Why did M&M have to go? Bring it back please!

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9:32 pm EDT
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On July 24th, 2019 I had a twenty minutes layover before I had to catch my bus. This store was directly behind the bus station so I believed I had plenty of time to grab a couple of burgers to-go. Sadly, the entire crew moved at a snails pace and even though I was the only person in line I did not get to order for seven minutes. I was keeping track of time...

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J
8:14 pm EDT

Burger King I had a lot of small white plastic looking material on my whopper.

My whopper wrapper (inside) was covered with this thin white plastic like material. It was also on my sandwich that i ate half of. Clearly more material than could possibly be accidentally dropped on there. I want to know if there is any material like this in your store (cleaning supplies etc...). I have saved some of this and hope that I do not get sick or die. This was about 30 minutes ago. I do not want any free food. I will never eat at BK again. I want to know what you fed me and am considering having it tested.

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7:46 pm EDT

Burger King whopper jr

Ordered a whopper jr with cheese and ketchup as the only sauce through your drive thru along with a meal for my husband. Not only where we not given a reviept so i could call and give a specific store location number but my whopper jr was slathered in mayonnaise. Despite this location being MAYBE a year old, it frequently messes up our orders and seriously makes us reconsider eating at your chains anymore despite being the closest restaurant to our house.

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4:49 pm EDT
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First thry ran out of the fried tacos you sell. 2nd they took 30 mins before they even addressed the fact that we didnt have our food. I went up to the counter after two orders came out after our order. I asked if they had made any of my order. I was told that they were making the final burger while we were speaking. The next thing that occured was that the...

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L
3:43 pm EDT

Burger King burger king tacos

Bought a couple of Burger King tacos, the commercial made them look yummy! Boy was I wrong! Those were the nastiest tacos, well I only ate half of one, so nasty taco!
The meat was so full of filler that it was a paste, the lettuce was the gross white bitter part that is close to the core and what green lettuce that was in it was soppy. The shell was chewy and as an afterthought some taco sauce was squirted in one end. I ate mabe 1/2 of one taco put it down and called the Burger King from which it was purchased, chewed out the manager and just sat in disbelief. I've always been a fan of BK but this taco fiasco has me doubting my loyalty! Please cut bait and run before your reputation is ruined forever🤢

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Update by Lisa kitty
Jul 24, 2019 3:47 pm EDT

Forgot to mention, when I told the manager how nasty their tacos were she said “oh I agree!”

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T
2:50 pm EDT

Burger King my food

I went to get the new tacos they were old and soggy. I took them back got 2 chicken sandwiches and 2 onions ring they were old as well. Will not go back again a waste of my money. The taco were old lettuce was brown. The chicken was old, dry and cold. The onion rings were old and soggy full of grease. The food should have be correct the first time. I have waste gas to bring it back and get the same service that's not right. That location is horrible!

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2:26 pm EDT

Burger King drinking straws

WhY, AFTER so much effort has been made to produce paper straws in the UK - for example Macdonalds are using paper straws.

So why are you still using plastic? In the face of world pressue you are littering the ocean with single use plastic.

Please answer my complaint

Elsdon Ward
6 Patrick Road
West Bridgford
Nottingham NG2 7JY

United Kingdom
[protected]@live.co.uk

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12:37 pm EDT
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Upon my visit at the Anderson Snow Burger King in Springhill Florida store number 20 2697 I ordered a fish sandwich meal. It was completely burnt too hard to chew and Bendy the french fries were soggy old and disgusting. I waited longer than I Should have for my food and it was still horrible. I am completely disappointed in the quality of the food at thi...

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11:56 am EDT
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I went to my local burger king to get meals for me and my family. I ordered my wife a number 7 and an extra sandwich. They charged me for two number 7 meals before i realized that happened. They gave me both meals however, I told them that I didn't want the second meal I wanted just the sandwich which is significantly cheaper. i asked if they could fix it...

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11:44 am EDT

Burger King no bike rack

Upon ordering my breakfast I asked to speak to the GM OF THE store in longview about the lack of a bike rack.. She informed me that most fast-food restaurants in long view don't have them. I told her that Mc donalds have them as well as Carl's Jr. Jack on the box and burgerville. You afford plenty of parking for cars but are very cavalier when it comes to providing safe bike parking for your cycling customers.my number is [protected] David. 15th in longview washington is the store location.

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
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  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    Canada
    +61 130 085 2326
    +61 130 085 2326
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    Australia
    +64 800 425 464
    +64 800 425 464
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    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
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    Turkey
    +86 212 422 6000
    +86 212 422 6000
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    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
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    South Korea
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  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
  7. View all Burger King contacts

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