Burger King
Reviews and Complaints

Store number 4259 on Cassopolis street in Elkhart Indiana has the worst service. We sat in line, in the drive thru, after ordering 10 min and had to pull forward to wait on fries adding on more time. After waiting and receiving the fries, medium size, there were barely any fries in the package and not at the bottom of the bag. I then had to go inside and complain about the small amount of fries. She offered to take those fries and replace them with more (which is the size they should have been to begin with) while doing so another worker started complaining that now that throws off her fry orders. Terrible establishment! Also the classic chicken Sandwich had lettuce that contained the heart of the lettuce head. Gross. We will not be returning to this particular Burger King in the near future.

I have seen several Burger King restaurant close down for no reason and the worst one is the only one in area. The 42nd Ave and Flagler BK was the best one and oldest in Miami-Gables area and has been shut down over two years ago and nothing has been torn down or reopened as something else. The one on 8 street and 60th also closed down eventhough construction started on that one. The only BK left is on 57 and 7 street and that one is the worst Burger King in the USA with very bad service, no supplies and never given a receipt for your purchases. When will we see another BK in area? We now go to Checkers or Wendys most of time because Mcdonalds has very slow service. We need our 42 Ave bk back! Close the one on 57 because they serve garbage there.

saw your ad about new bbq sandwich...looked good...ordered it with small curley fries..used to have those, right? got regular fries which I hate...why not tell me u don't have curley? anyway what little meat was on the sandwich was so tough even my cat wouldn't eat it...don't know what the crunchy stuff was but wasnt good...order was $7.29...only income is ss and cant afford to waste it..wont be trying bk again...

I have a $10 egift and no bk restaurants in my area takes it called 1-866-394-2493 to see if I can get it transferred to gift card she told me to email bkguestrelations@whopper.com so I did several attempts no response. I'm irritated whats does or take to get this balance transferred to a gift card? Who do I need to talk to that would actually help?

My husband and I ordered 4 tacos when we sat down to eat them we noticed they were wet through the schell their was no meant in this taco just refried beans which we thought was strange this is a burger place.. Then upon eating them we relized they were stale schells really hard to eat . Never again will I eat another taco their thats was terrible and we have told our friends as well not to eat the tacos otherwise we have enjoyed burger king for a long time .

I went to store 2639 Beverly hills mi and had a horrible customer service experience on 7/20/19 I ordered a whopper with cheese and for 1 it was same price for 2 but cashier did not tell me so I wanted to add another the manager Kim came out and charged me another 3 dollars which was too much I paid and the manager is the one that made the second one I left went to give my husband his food was about to eat the whopper neither had cheese on them I had to go back up and get a refund they kept me waiting 20 min and the cashier wouldnt even talk to me. Terrible cuatomer service seems they charged 99 cents for cheese and didnt give on purpose

My family has been to this Burger King several times in the past year or so and it's never been top notch on service or cleanliness but today tops it. The service was slow but always is; however, the workers were nice and apologetic. My complaint is the building itself-the floors are always gross-You just slide around the place. There's bugs(gnats) flying all around the tea and drink station. The tables are dirty as well as the floors. While we were eating we saw three huge roaches on the floor and then saw one fly from the air vent onto the floor. That about did me in! I won't be going back. The Other BK location in pineville isn't much better! We don't even go to that one anymore.

Everytime me and my family come to this burger king the service is horrible, as well as the customer service. I came in one day for a ten piece chicken nugget and waited over 30 minutes a few days later I came back to get breakfast for my 4 year old and the girl on the speaker was incredibly rude..
I wantented to order a sausage egg and cheese cross with no egg the girl responds on the speaker very rude like and says " so you want a sausage cross " and replied yes I then continued to order and said I would like the order of French toast and asked how many came in a small order and she replied with "if I look on the menu screen I can plainly see there are only 3 in a small order " I also ordered a large order of hash browns that she never even put on my order so after paying the first time I had to repay for a large hash brown . I have not ever had a good experience with this burger king which is surprising because any other burger king I've been to has been a plesent experience. Me and my family will not be returning back to the green cove springs burger king because of the horrible experience we have had mulitipule times.

I paid for 2 drinks and wanted a chance to win $25K as advertised and the manager would not let me because I bought small drinks. The sign says buy ANY drink for a chance to win. She said that the small cups do not have a bar code to scan. She said that I had to by medium drinks to be eligible. I did not read that o. The advertisement. I would appreciate an explanation as to why I would not be eligible. When I asked for a receipt of my food, the manager told me that there was no receipt paper. The address is 11780 Haynes Bridge Road Alpharetta Ga. the date of purchase is 7/21/19 and time of purchase is 10:49 am The cups provided did not have the icon to scan and the manager did not help at all.

I visited your store in port talbot, south wales, united kingdom yesterday (drive through), i ordered a sprite zero and also 4 chilli cheese bites, i then drove roughly five minuates away which i then pulled over and pulled on out of the bag which was luke warm, perfect eating temperture after leaving it cool for a coupke of minuates, i then took a bite out of it which the inside content splatted all over my lips and face burning me, i quickly went to wipe it off my face, which i also rubbed of the burnt skin of my lip, my lip instantly blitered and started bleeding, in pain i quickly phoned the restiaraunt after 10 minuates of trying to get through i decided to return to the restaurant which i requested to speak to the manager, she then phoned the area manger which replied with "the packet they were served in says caution hot " which i accept to a level, how can i predict how hot the cheese is inside the bite, the actual chilli cheese bite cooled down on the outside so i therwfore thought it would be okay to eat i didnt think i would have to put a thermometer in the center of the chilli cheese bite, i thought it was absolutely disgusting, and there was no apology my lip is in agony and burnt very badly i wasnt able to eat for two days and it was hurting me, this could of been a child or a baby its sickening, i want somthing done about this, feel free to contact me on [protected] or [protected]@hotmail.com

I went to this location, thru the drive thru. Currently, you have a special for "Whoppers" specifically, a double whopper meal for $6. This is what I asked for at the window, and the girl asked me what size drink I wanted and I told her whatever it comes with, I said small is o.k. My mistake! I didn't really look at the receipt and the clerk didn't tell me a total, so I did not see the charge until a few minutes later. I was charged $8.49 for the whopper, small fries, small drink. I went back to the store and told the counter person what happened, and said I did not get the $6 special price. She said you asked for small size, therefore you were charged full price! I got the right food, but was overcharged and the clerk would not refund me the difference! McDonalds is looking better every day!